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An Introduction to Symantec MessageLabs Email Archiving.cloud

Chris RussellCloud Security Specialist

Business Drivers for Email Archiving

67%

507

75%

Companies ordered to produce email by a court or regulatory body

Billion email messages per day by 2013

Percentage of discovery cases involving email

Regulatory Pressure Increasing

Email Volume Increasing

Discovery Requests Increasing

Sources:Osterman Research, “Messaging Archiving & Document Management Market Trends, 2008-2011,” 2007Radicati Group “Email Statistics Report, 2009-2013Osterman: The concise guide to E-Discovery, January 2010

Failure to Produce Email Can Be Expensive

May 2010 - FINRA Fines Piper Jaffray $700,000 for email retention violations, related disclosure, supervisory and reporting violations.

January, 2008 – Qualcomm sanctioned $8,568,633 for committing “Monumental Discovery Violations” and six

members of Qualcomm’s outside counsel are referred to the State Bar for possible ethics violations.

Hosted Service Advantages Retain Control and Offload the Burden

Lower Total Cost of Ownership• Reduce email data stores • No hardware, appliance, software, or plug-ins to buy or

manage• Only pay for the users you have

Increased efficiency• Implement in days (vs. months)• Simplified deployment• Easy to manage on an ongoing basis

Reduced complexity• No need to manage the technology in-house• No need to manage archive backup or availability• 24/7/365 support included in cost of service

Email Archiving.cloud

Compliance Storage Management E-Discovery

Email Archiving Addresses Needs Across the EnterpriseServing the needs of your diverse stakeholders

End User

Restore lost and deleted emails

Eliminate mailbox quota hassles

Access to any email sent /received

Compliance

One-click review

Streamlined supervision

End-to-end audit support services

Legal/HR

Streamline e- Discovery

Easily manage legal holds

Define and enforce retention policies

IT Management

Reduce email server storage, improve performance

Eliminate free- range PSTs/NSFs

Reduce backup windows

Email Archiving.cloud: How it Works

End Users: Mailbox Management

Users can quickly find and restore lost or deleted emails and attachments

Better knowledge management

Retain and easily reassign the archives of departed employees

Legal/HR: e-Discovery

Accelerates legal discovery and HR enquiries

Enforces email preservation and legal holds

Search across multiple users and enforce email use policies

Compliance Officer: Pre-defined Workflow

Simplified review process minimizes “false-positives”

Quickly respond to audit requests using advanced search functionality

Easy set up: Measured in DaysSet up in Three Steps:

(1) Create a journaling contact

(2) Create an SMTP send connector

(3) Activate journaling

Administration tools: Provides directory

synchronization services

Allows administrators tocreate and deploy personal archive folders in Outlook and Outlook Web Access (OWA)

Import legacy emailsCollect and ingest data from a variety of sources

BlackBerry IntegrationAccess your email archive anytime, anywhere

SMS/Pin-to-Pin/Call Log Archiving Access your whole email archive Consistent user experience

Thick Client Unlimited Mailbox Quick Search

Summary

IT Benefits Manage & control PST/NSF files Reduce mail server backup times Improve mail server performance

Solution Benefits Avoid archiving email viruses and spam*

Service availability SLA (99.99%) Inclusive 24/7/365 Support

End User Benefits Easy search of all emails Restore lost/deleted emails Anytime, anywhere access

Legal/HR Benefits Expedite legal discovery Search across multiple users Assist with meeting regulations

* When used with Symantec MessageLabs Email Security.cloud services

Compliance Benefits One-click review

Streamlined supervision End-to-end audit support services

No onsite hardware or software

Rapid setup Predictable ongoing cost

Thank you!

Copyright © 2010 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.

This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.

Thank you!

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Questions and Answers