EMPOWERMENTEMPOWERMENT

Dave NovakDave Novak

Director of Global Business Development Director of Global Business Development

AMEC Power and Process, Inc.AMEC Power and Process, Inc.

How to control your destiny…How to control your destiny…

im·pres·sionim·pres·sion    noun    noun . .

The first and immediate effect of an The first and immediate effect of an experience or perception upon the mind.experience or perception upon the mind.

How others view you?How others view you?

How you view How you view yourself?yourself?

How others view youHow others view you– Visual PerceptionVisual Perception

First Impressions (5-10 seconds)First Impressions (5-10 seconds)

– Defined by behavior Defined by behavior

Anything you say or do Anything you say or do

MannersManners

How you view yourselfHow you view yourself– Defined by your beliefs:Defined by your beliefs:

Attitude- level of optimismAttitude- level of optimism

Learning from failures…being positiveLearning from failures…being positive

AttitudeAttitudeAttitude is a Attitude is a statestate of mind. of mind.

– Positive/ optimisticPositive/ optimistic

– Negative/ pessimisticNegative/ pessimistic

Attitude is a choiceAttitude is a choice

– It is within your control.It is within your control.

Do you tend to be an optimist or a Do you tend to be an optimist or a pessimist?pessimist?

Attitude: Optimism vs. PessimismAttitude: Optimism vs. PessimismAn Optimist…An Optimist…

Looks for potential Looks for potential opportunities within opportunities within difficulties.difficulties.

Views setbacks as Views setbacks as temporary and minor.temporary and minor.

Gets energized by pointing Gets energized by pointing out the positives.out the positives.

Feels he or she is in control.Feels he or she is in control.Sees the doughnut.Sees the doughnut.

A Pessimist…A Pessimist…

Sees only the difficulty.Sees only the difficulty.

Views setbacks as Views setbacks as permanent and permanent and catastrophic.catastrophic.

Gets energized by pointing Gets energized by pointing out the problems.out the problems.

Feels that everybody but Feels that everybody but him or her is in control.him or her is in control.

Sees the hole.Sees the hole.

Why is it important to choose Why is it important to choose optimism?optimism?

Each day at work you face Challenges and Each day at work you face Challenges and adversityadversity::

– Colleagues challenge your opinionColleagues challenge your opinion

– Equipment breaksEquipment breaks

– Test Results FailTest Results Fail

– Traffic slows your commute homeTraffic slows your commute home

– Meeting new peopleMeeting new people

Optimism helps you manage adversity.Optimism helps you manage adversity.

Facing Challenges Be Optimistic…Facing Challenges Be Optimistic…Be Persistent!Be Persistent!

A reporter asked Thomas Edison why he A reporter asked Thomas Edison why he had experienced so many failures in the had experienced so many failures in the lab, and the inventor responded:lab, and the inventor responded:

“ “They are not failures. With each one I am They are not failures. With each one I am that much closer to the solution.”that much closer to the solution.”

““The trouble with other inventors is that they The trouble with other inventors is that they try a few things and quit. I try a few things and quit. I never quitnever quit until I get what I want.”until I get what I want.”

-Thomas Edison-Thomas Edisonone of the most prolific inventors in history, one of the most prolific inventors in history,

holding holding 1,0971,097 U.S. U.S. patentspatents

First ContactFirst ContactSocial EventsSocial Events

To make new contacts, mingle and sit with To make new contacts, mingle and sit with people you do not knowpeople you do not know

AttireAttireLadies – wear your name tag on your right Ladies – wear your name tag on your right side and up high on your jacket/blouse.side and up high on your jacket/blouse.Gents – avoid lanyard type – attach to the Gents – avoid lanyard type – attach to the breast pocket of your jacketbreast pocket of your jacket – – option of wearing name tag on right, option of wearing name tag on right,

you will make your name you will make your name more more accessible to the contact accessible to the contactGents – Suit or sport coat Gents – Suit or sport coat What should be buttoned? What should be buttoned? StandingStanding3-4 front button jacket…leave bottom button 3-4 front button jacket…leave bottom button openopenDouble breasted jacket…all buttons closedDouble breasted jacket…all buttons closedWhen seated for dining…Open all buttonsWhen seated for dining…Open all buttons

First ContactFirst ContactHave your right hand always available for a handshake.- Avoid carrying paperwork, drinks, food - If you must …keep a glass or item in your

left hand.- Always hold drink with a napkin to avoid cold- Always hold drink with a napkin to avoid cold and sweaty hands.

Set your priorities…”meeting or eating”

Business Cards – “Plan the process”Ladies – have cards easily available (pocket of purse or just carry the card case)Gents – do not have your cards in your shirt pocketJacket – Keep your cards in left jacket pocket– Place new contact cards in your right pocket

First ContactFirst ContactDirect Direct – Focus your attention on the contactFocus your attention on the contact– Make and “keep” eye contact Make and “keep” eye contact – SmileSmile

think positivethink positive

“ “happy thoughts”happy thoughts”

– The Handshake The Handshake Firm, one or two pumpFirm, one or two pump

– What do I say? What do I say? GreetingGreeting

Your NameYour Name

Current academic status/or titleCurrent academic status/or title

– What do I say…next?What do I say…next?

The ElevatorThe Elevator SpeechSpeechA one minute introduction of who you A one minute introduction of who you

are and what you want to achieve are and what you want to achieve

Why 30 to 60 seconds?Why 30 to 60 seconds?

The time you really have to make an The time you really have to make an impression on individual. impression on individual.

Why call it an Elevator Speech?Why call it an Elevator Speech?

Typical time it takes a person to travelTypical time it takes a person to travel

in a high rise elevator.in a high rise elevator.

Be genuine…don’t say or ask anything Be genuine…don’t say or ask anything you cannot support.you cannot support.

Elevator Speech TipsElevator Speech Tips

DO:DO:

Introduce yourselfIntroduce yourself

Begin with something Begin with something unique about yourselfunique about yourself

Describe your goalDescribe your goal

Be confident in your Be confident in your actions and wordsactions and words

Ask related questions Ask related questions about the other personabout the other person

Truly listen to their Truly listen to their answersanswers

Do NOT:Do NOT:

Hand out your resumeHand out your resume

List your name, major List your name, major and graduation date and graduation date and then clam up.and then clam up.

Dominate the Dominate the conversationconversation

Let the other person do Let the other person do all the talkingall the talking

Networking: ListenNetworking: Listen Intently!Intently!Learn as much as you can from Learn as much as you can from this person.this person.

Share your interests, talents and Share your interests, talents and aspirations.aspirations.

Be confident! Be confident! – Eye contactEye contact– SmileSmile

Ask them for their business card.Ask them for their business card.

Politely move on by thanking the Politely move on by thanking the person for their time or for sharing person for their time or for sharing their knowledge.their knowledge.

Networking: CommunicationNetworking: Communication

Ask questionsAsk questions– Where do you work? Where do you work? – What do you do there? What do you do there? – How do you like what you do?How do you like what you do?

Give feedbackGive feedback– That sounds interesting! That sounds interesting!

Relate your experiences to what they are Relate your experiences to what they are saying:saying:– We talked about that subject in class We talked about that subject in class

and I find it very interesting because . . .and I find it very interesting because . . .

Time with new contactTime with new contactNetworking 5 + 7 = 12Networking 5 + 7 = 12

5 fingers. 5 fingers.

Start with a handshake.Start with a handshake.

7 seconds. 7 seconds.

This is how long you have to grab the This is how long you have to grab the person’s attentionperson’s attention

12 minutes. 12 minutes.

This is the This is the maximummaximum amount of time amount of time you should talk to an individual. Thank you should talk to an individual. Thank them for their time and …them for their time and …move on!move on!

As Soon As You Walk AwayAs Soon As You Walk Away

Write on the back of their cardWrite on the back of their card– Date/MeetingDate/Meeting– Two unique things about that person; orTwo unique things about that person; or– Something memorable from your conversationSomething memorable from your conversation– Different cultures…do not write on cardDifferent cultures…do not write on card

Did not get their cardDid not get their card– then write down their name, where they work and two then write down their name, where they work and two

unique things.unique things.– Use the attendee list to find their infoUse the attendee list to find their info

A Breakfast, Lunch or Dinner Meeting!!!A Breakfast, Lunch or Dinner Meeting!!!

A quick overview of etequitte and A quick overview of etequitte and manners…manners…

The Place SettingThe Place Setting

Eating utensils Eating utensils First course - First course - start with the start with the outside piece outside piece work your way work your way in.in.

Utensils Utensils above your above your plate are for plate are for

dessertdessert..

Which water glass, coffee cup, orWhich water glass, coffee cup, or

bread plate is yours?bread plate is yours?

A simple way to remember…A simple way to remember…

Wet on the Right…Wet on the Right…Wet – water, ice tea, coffee and soupWet – water, ice tea, coffee and soup– always on your right.always on your right.

Lettuce/Dry on the LeftLettuce/Dry on the LeftLettuce – bread, salad, dessert are on your left Lettuce – bread, salad, dessert are on your left – dessert can be above your platedessert can be above your plate

Proper MannersProper Manners

Eat bacon, fried chicken and large shrimp with Eat bacon, fried chicken and large shrimp with your fingers - your fingers - unless it is in a sauceunless it is in a sauce

Pass rolls, butter,etc. clockwise – to your leftPass rolls, butter,etc. clockwise – to your left

WaitWait for everyone at the table to be served for everyone at the table to be served before you begin eatingbefore you begin eating

Place your knife and fork together at the quarter Place your knife and fork together at the quarter after three position when you finish your meal.after three position when you finish your meal.

Follow-Up: As Soon As You Get Home…Follow-Up: As Soon As You Get Home…

Send a handwritten note to the Send a handwritten note to the people you metpeople you met– Refer to the event you met them Refer to the event you met them

at.at.– Refer to your conversation and Refer to your conversation and

note the two unique things.note the two unique things.– Ask them to review your resume Ask them to review your resume

and tell them why you want to work and tell them why you want to work at their company.at their company.

– Thank them again.Thank them again.

Follow-Up… ExampleFollow-Up… ExampleDear Mr. Novak,Dear Mr. Novak,

I enjoyed meeting you at the ISPE Leadership I enjoyed meeting you at the ISPE Leadership Forum in Philadelphia. Our conversation about Forum in Philadelphia. Our conversation about empowerment and networking skills at lunch was very empowerment and networking skills at lunch was very enlightening! Thank you for informing me about AMEC enlightening! Thank you for informing me about AMEC Power and Process. Power and Process.

I would like to find a position in the biotechnology I would like to find a position in the biotechnology industry upon my graduation in May 2008. I am interested industry upon my graduation in May 2008. I am interested in quality control and validation. Would you review my in quality control and validation. Would you review my enclosed resume and forward it to the appropriate people enclosed resume and forward it to the appropriate people at AMEC? at AMEC?

Thanks again for sharing your knowledge of the Thanks again for sharing your knowledge of the industry with me at the ISPE Forum. I hope to see you industry with me at the ISPE Forum. I hope to see you again at a future ISPE event.again at a future ISPE event.

Two Weeks Later . . .Two Weeks Later . . .

Call or email the people you sent notes and Call or email the people you sent notes and resumesresumesAsk them who they forwarded your resume to.Ask them who they forwarded your resume to.Call that person and ask if they need any Call that person and ask if they need any additional informationadditional informationAsk if you could get an interview scheduled or Ask if you could get an interview scheduled or who you need to contact to schedule your who you need to contact to schedule your interview.interview.

““I believe you can only be great at I believe you can only be great at something you love”something you love”

Maya AngelouMaya Angelou

QUESTIONS?QUESTIONS?

Reference ReadingReference Reading

Eight Keys to GreatnessEight Keys to Greatness Laundrum, Gene Laundrum, Gene N.N.

Learned OptimismLearned Optimism Seligman, Martin E.Seligman, Martin E.

Robert’s Rules of OrderRobert’s Rules of Order– www.robertsrules.comwww.robertsrules.com

Thomas Edison: Wikipedia.comThomas Edison: Wikipedia.com

Elevator Speech: ExerciseElevator Speech: ExercisePartner with a the individual sitting next to you. Partner with a the individual sitting next to you.

Practice your elevator speech (1 minute each)Practice your elevator speech (1 minute each)

(Total time: 2 minutes)(Total time: 2 minutes)

Write down three main points you learned about your Write down three main points you learned about your partner and share this with them.partner and share this with them.– Is this the message you wanted to convey?Is this the message you wanted to convey?

(Total time: 2 minutes)(Total time: 2 minutes)