environment influence

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    Social responsibility

    concept has crept into

    marketing literature as analternative to the marketing

    concept.

    There are innumerable

    number of pressure group

    in the society like

    politicians, government,

    consuming public, socialworkers, mass media etc

    who impose restrictions on

    the marketing process.

    EXAMPLE: Recentlywith a drop in interest

    rates the banking

    industry in finding it hard

    to mobilize small savingsand stock markets are

    fast emerging as better

    investment option to

    investors.

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    ECONOMIC FACTORS AFFECTS THE

    RETAILERS

    GDP

    Higher growth rate of GDP

    implies that consumers have

    more income.

    Resulting in higher sales

    and more profits for retailers.

    Increase in inflation leads to

    a decrease in the purchasing

    power.

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    RATE OF INFLATION

    The economic environment

    encompasses such as

    productivity, income, wealth,

    inflation, balance of payment,

    pricing, poverty, interest rate,credit, transportation, and

    employment.

    The current forecast isestimated at 15-20 percent

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    PURCHASING POWER

    Educational attainment

    is the single most reliable

    indicator of a persons

    income potential,attitudes, and spending

    habits.

    More alert to price,

    quality, and advertised

    claims.

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    INTEREST RATES

    Education levels for the

    population, in aggregate,

    are expected to continue

    to rise, retailers canexpect consumers to

    become increasingly

    sophisticated,

    discriminating, and

    independent in theirsearch for consumer

    products.

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    TAX LEVELS

    Where an organization is

    seeking to do business in a

    country which is quite different

    from its own.

    The desire of a sub-cultural in

    one country, to imitate the

    values of those in anotherculture has, also contributed to

    cultural convergence.

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    There are some core-cultural values, which are found in our society

    deep rooted and stable and hence change very little.

    There are different degrees with which people adopt them

    Religion is also an important element of culture, which has

    implication on marketing.

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    Technology is one of the most

    important drivers of change in the

    retail industry.

    Technology has freed up time as

    capital goods replace labour in the

    home.

    Markets and companies have

    grown due to the links between

    innovation and technology.

    Retailers are also using

    technology to improve the shopping

    environment and to provides a

    pleasant shopping experience to the

    customer

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    Retail chains are using

    intranets to automate and

    streamline human resource

    operations.

    The pace of technological

    change has become increasingly

    rapid and retailers need tounderstand how technological

    developments might affects

    business areas.

    The benefits of all the

    technology employed cannot be

    gauged.

    EXAMPLE: RFID is

    gaining importance

    which makes it easy for

    the companies to track

    their SKU and reduce

    manpower.

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    Sources of

    technology like

    company sources,

    external sources andforeign sources, cost of

    technology acquisition,

    collaboration in, and

    transfer of technology.

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    Communication and

    infrastructural

    technology, forexample, electronic

    marketing, voicemail,

    video conferencing

    affecting travel

    industry, e-mail

    affecting postal

    industry.

    Technological

    development stages of

    development, changeand rate of change of

    technology and

    research by electronic

    typewriters, which were

    further replaced by

    computers.

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    Impact of technology on human beings, the non-machine system,

    and the environment effects of technology

    Example: invention of microwave, kitchen appliances and frozen

    foods have given housewife's more free time to carry on other

    activities.

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