evidence based approach to engaging users in a journals review project
TRANSCRIPT
An evidence-based approach to engaging healthcare users in a
journals review project
Anne Murphy BA DLIS MSc Head Librarian
Tallaght Hospital 35th UKSG Conference, 27th March 2012
Tallaght Hospital, Dublin
Provide tertiary service to 400,000 people in 3 counties
National referral centre for some clinical specialities
“Academic libraries have always operated in a fairly economically
disadvantaged environment and are frequently the first to
suffer budget cutbacks in times of difficult financial
circumstances.” Fallon, MP 2011. The status of the Irish Research eLibrary. World Libraries. 18(2)http://www.worlib.org/vol18no2/fallonprint_v18n2.shtml
Health libraries in Ireland
“Within the health sector, library services, like all other areas, are struggling with reduced budgets, loss of expert staff and increased demand from users. The network so carefully built is now under serious threat.”SHELLI Report, Health Sciences Libraries Group, December 2011
Tallaght Hospital Library
Library website:Evidence & reference databases 300 journals in 200912,000 books
Pills, Pillows and Inhalers
Photograph by kind permission of Tommy Walsh, Clinical Photographer, Tallaght Hospital
Autumn 2010
Informed Decisions
Build datasets of metrics and evaluations
‘equitable,expedient and
affable’Carey R et al. An evidence-based approach for gaining faculty acceptance in a serials cancellation
project. Collection Management, 2006. 30(2)59-72.
Project Objectives
Retain the most relevant, valued and used journals
Protect good relationship with staff
Meet the budget target
Journals
Core1%
Package8%
Secure funding9%
For review82%
286 journals in total
236 for review
User survey
Rating scale:1. Essential2. Cancel only if necessary3. May be cancelled4. Cancel
Surveyed 500 senior clinical and management staff using 43
standardised forms adjusted for each department
Journal metrics
Cost
Usage
Cost per use
Respondents
36% response rate
Medical47%
Nursing17%
Allied Health29%
Other professionals2%
Management5%
Response rates:100% Rheumatology12% Surgery
201125%
7% Hospital average
The decision-making process
in
Round 1 – Identify definite keepers
30 titles
Round 2: two thresholds
44 journals tagged for probable cancellation
9 journals identified for purchase
Cost > €2,000
OR
< 1O uses
Round 3
Departmental / Speciality titles
55 journals identified for cancellation
Round 4
Departmental / Speciality titles
18 journals identified
for cancellation
TOTAL
73
titles identified for cancellation
Project Report 2011
Key Message: Use the journals
Feedback
“This is very interesting...”
Number of journal subscriptions
213
286300
0
50
100
150
200
250
300
350
2009 2010 2011
Post-operative Review
Successfully managed staff expectations
The decision-making process proved successful
Librarians’ knowledge is crucial
2012
15%
User survey 2012
Leaner and cleaner
Increased the number surveyed to 550 and decreased the number of customised forms to 31
nmnmmnmnmnmnmnmnmnmnmnmnmnmnmnmnmnmnnmnmnmnm
Consider all these titles as core reading
Two specialist journals is a minimumTwo [...] journals for a teaching hospital is a
disgrace
Respondents in 2012
Medical41%
Nursing19%
Allied Health29%
Management7%
Other Professionals4%
34% response rate
The decision-making process
Baseline of 300 Journals in 2009
182
14
73
31Retained
Cancelled in 2010
Cancelled in 2011
Cancelled in 2012
Total of 118 cancelled titles in 3 years
Number of Journals
300 286
213182
0
50
100
150
200
250
300
350
2009 2010 2011 2012
Midpoint of 2012 Project
Report back to hospital staff in April 2012
Leverage staff advocacy for their information needs to be met
Survey staff about their use of the published literature, discovery methods and their experience of the research publishing process
Supply on demand?
Yes46%No
26%
Did not indicate a preference
28%
Source: AMNCH Library survey, November 2010
Photographs by kind permission of Tommy Walsh, Clinical Photographer, Tallaght Hospital