fedex frms journey from experience to evidencefedex frms journey from experience to evidence march...
TRANSCRIPT
FedEx FRMS
Journey from
Experience to Evidence
March 2017
Richard Lewis (Federal Express Corporation)
340+ trunk aircrafts
17000+ flights a month
12 global sort hubs
375+ airports
5 different aircraft types
220 Countries and Territories
FedEx Flight OperationsBy Numbers, Fleet and Operating Statistics
6 Crew
Bases World
Wide
More than
4,600
Pilots
Operated by
Global Air Network
3
FRM Timeline
4
Fatigue Mitigation – experience based to evidence based
1985
Duty Time Limits
Time of Report
1986
Sleep Facilities for Night Duties
1987
NASA – backed Alertness study
1998
CircadianRhythmAwareness
Company / Union SIG Schedule Review
2001
Fatigue Education Mitigation and Sleep Management
2006
Discipline-Free FatigueCalls
Industry participation Ultra Long Range flying regulation attempts
2008
Sleep Scientists Consulting / Education
Duty/Flight/Time
Regulation Committee
MOU – Data Collection
20112009
Fu
ture2007 2012
Fatigue Event Review Committee
ScientificData Collection
2013 - 2016
Fatigue Event Report System
FRMP Commitment to FRMS principles
Sleep Rooms MEM/CDG
Wakeup Call Program
CBA-Proactive FRMS Systems
FedExAlertnessMathematicalModel
5
Negotiated Letter of Agreement with pilot union for data collection
Data Collection / Validation / Base Lines
• Sleep and Performance Research Center (WSU)– Dr. Greg Belenky and Dr. Hans Van Dongen providing
oversight to model validation and building FRMS
Actigraph KSS / SP
Data Collection Management Process @ FedEx
6
Data Collection Status
7
Study Design # Of Subjects Status of Study
IND 4 Consecutive Nights 54 Pilots Review Complete
AFW 4 Consecutive Nights 17 Pilots Review Complete
CDG 4 Consecutive Nights 33 Pilots Review Complete
Memphis – AM Out and Backs 45 Pilots Review Complete
HKG multiple nights design 40 Pilots Review Complete
Go Around the World – Westwards 94 Pilots Data Collection – In Progress
Go Around the World – Eastwards 81 Pilots Data Collection – In Progress
Sling Shot Designs 25 Pilots Data Collection – In Progress
International – Any Augmented Ops 20 Pilots Data Collection – In Progress
5 Night Sequence 15 Pilots Data Collection – In Progress
FERC Pairings 60 pilots Data Collection – In Progress
Total - 484
Predicted vs Actual Sleep
8
HTS1 HTS2 HTS3
HTS4
Pre
Sleep
Pre
SleepPre
Sleep
Pre
Sleep
Pro
babili
ty
Post
Sleep
Post
Sleep
Post
SleepPost
Sleep
Observed
Predicted
HTS – Hub Turn Sleep
Put Data into Use
9
Contractual Changes, Predictive Proactive Reactive, FERC
8-in-24 Designs, 32-in-120 Designs
Hub Nap Room (4h to 5h). Short-Long Design with Hub Turns
Wakeup Call Program
Crew Rest Facility – Enhancement Projects
Other Tactical Changes
•Pairing Designs, Procedure Changes, Disputes, CRS Best Practices
Predictive Proactive and Reactive FRM – Tool Set
Predictive FRM
Pairing Risk Analyzer
Fatigue Modeling
Proactive FRM
Data Collection & Analysis
Self Reporting / Feedback
Fatigue Surveys
Reactive FRM
Fatigue Event Management
Fatigue Reports
DNA Repository | Fatigue Model
Hybrid Approach for Proactive FRM
Proactive FRM
Fatigue Events
Risk Assess
Fatigue Model
12
Acknowledgments
All FedEx Pilots
Rich Lewis, Federal Express Corporation, [email protected]
Paul P. Hagerty, FedEx ALPA , [email protected]
Robert B Bassett, FedEx ALPA, [email protected]
Suresh Rangan, FedEx Express Corporation, [email protected]
APPENDIX
• 234 sleep rooms in Memphis (added 129 rooms at $3.4M in 2013)
• Additional Sleep rooms in CDG, KIX
• Sleep room facilities also available in IND, AFW, OAK
• Wakeup Program for Hub Operations
• Outstation rest facilities (standardization in progress)
• Approximately 65% of hub departing trips (at night) can benefit from
nap type mitigation (234 out of 350 pilots)
• Use superior hotel rooms, with monitoring of day sleep quality
(monitored by committee made up of pilots and company)
Mid-Trip Rest Maximized
15
Sleep Rooms
Refreshing Facilities
Intermediate Stop > 1.5 hours – 4 hours rest facility
> 1.5 hours – 5 hours (in sort) sleep room
> 4 hours (without sleep room) hotel room
777 Sleep Quarters
Fatigue Working Groups
SIG
• Review pairing designs
FERC
• Reviews Fatigue Related schedules (Proactive/Reactive
DCSC
• Manages Data Collection and presents to FRMG
• Works with PRPs
FRMG
• All Stakeholders
• Higher authority
SIG Scheduling Improvement Group
FERC Fatigue Event Review Committee
DCSC Data Collection Steering Committee
PRP Primary Research Partners
FRMG Fatigue Risk Management Group