Training Training EvaluationEvaluation

Ashiq Mahmud IslamExecutive, Training

ACI Limited

Learning ObjectivesLearning Objectives

a. To define training evaluation b. To discuss the purpose of training evaluation

c. To learn about Kirkpatrick's four levels of evaluation model

Training EvaluationTraining EvaluationTraining is a learning process that - involves learning - implies learning to do something

Evaluation is a process of establishing a worth of something.

-‘worth’, which means the value, merit or excellence of the thing.

What Evaluation Does?What Evaluation Does?

Feedback - on the effectiveness of the training activities

Control - over the provision of training

Intervention - into the organizational processes that affect training

Benefits of EvaluationBenefits of EvaluationImproved quality of training activities

Improved ability of the trainers to relate inputs to outputs

Better integration of training offered and on-the job development

Evidence of the contribution that training and development are making to the organization

What Can Be What Can Be Evaluated???Evaluated??? Remember 3 Ps-

The PlanThe Process

The Product

Factors to Consider Factors to Consider 

Purpose of trainingCost of evaluationCentrality of subject matter to

competent job performanceConsequences of poorly

developed/delivered trainingNumber of staff to be reachedLength of courseLegal mandates, public and political

pressures

Kirkpatrick's four levels of evaluation model

Kirkpatrick's four levels of evaluation model

During

After

• Note changes in participants attitudes and reactions to the course• Assess trainees mastery of knowledge & knowledge• Assess transfer of new knowledge and skills to the job• Measure whether or not performance gaps have begun to close

Thanks…