five business challenges of hybrid search in sharepoint 2016 and office 365
TRANSCRIPT
Five Business Challenges of Hybrid Search in SharePoint 2016 and Office 365
AGNES MOLNARSEARCH & FINDABILITY CONSULTANT, MVP
SEARCH EXPLAINED
SPONSORS
Introduction – Agnes Molnar• 9 years MVP (Office Servers & Services)• Enterprise Search, Information Architecture,
Knowledge Management
• Search & Findability Consultant, Search Explained• Worldwide Consultancy, Guidance, Trainings,
Workshops
• Blog: http://SearchExplained.com • Yammer:
http://yammer.com/SearchExplained • Twitter: @SearchExplained • E-mail:
Session Resources
http://SearchExplained.com/SPCAdriatics
BUSINESS CHALLENGES WITH SEARCH
BUSINESS CHALLENGES WITH SEARCH FINDABILITY
The Case Study• Global Pharma company• 100.000 users• 200M+ documents• Data centers & content on four continents• Dozens of SharePoint farms• Google Docs• File shares• E-mails
• Business & Technical Challenges• Hybrid Search TAP
Challenge #1 – Information Overload
Challenge #2 – Finding the Needle in a Haystack
Challenge #3 – Organizational Silos
Challenge #4 – Technical Silos
Challenge #5 – Search and Domain Expertise
Search as a Metaphor is Broken!“Search is no longer simply
about “search” ie. information retrieval
triggered by a user entering a string of text.
It is moving into the real-time, the predictive, and
the visual.”
Innovations in Knowledge Organization Conference
Singapore, 2015
SearchNavigation
Information
architecture
Accessibility
User profile & persona
User interactio
ns
User experienc
eMachine learning
Findability
Search vs. Discovery
DiscoverySearch
User profile & persona
User interactions
Machine learning
HYBRID SEARCH
Hybrid Search in SharePoint 2016 and Office 365
Manager
Direct report
Works with
Emailed to me
Viewed by me
Shared with me
Presented to me
Liked by me
Office Graph
User Files ConversationsPeople & Groups
Events
Office Graph
User Files ConversationsPeople & Groups
Events
COLLEAGUES
MESSAGES
EVENTS
FILES
EMAILS
Office Graph
Delve
Summary
Don’t Forget - Session Resources
http://SearchExplained.com/SPCAdriatics
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