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    ITC Business Portfolio

    ,

    Paper &

    PackagingHotelsAgriBusiness

    Information

    Technology

    Cigarettes Personal CareFoods Lifestyle Retailing

    Education & StationeryMatches Incense Sticks

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    Also known as Consumer Packaged Goods (CPG)

    Products with quick turnover & relatively low cost

    Less thinking by consumers

    Absolute profit made on FMCG products is relatively small but theysell in large quantity & earn large profits.

    Durable Products; E.g. Soaps, Cosmetics, teeth cleaning products,

    shaving products etc.

    Non-Durable Products; E.g. Glassware's, bulbs, batteries, plastic goodsetc.

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    1950s-80s Low Investment in the sector

    Low purchasing power

    Govt. emphasis on small scale sector

    HLL and other companys urbane focus

    Post liberalization Entry of MNCs

    Focus shifted to getting to rural consumer first

    Others, like Nestle, remained with the urban population

    Latest fad to hit the market is the sachet bug.

    Mushrooming of regional brands Nirma enters and changes the focus to Value for Money in the 70s

    Post liberalization, Jyothy Laboratories, Ghari Detergent and Anchortoothpaste giving the nation-wide brands a run for their money.

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    Personal Care.

    Household Care.

    Branded and Packaged Food andBeverages.

    Spirits and Tobacco.

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    Branding.

    Distribution Network.

    Contract manufacturing.

    Large Unorganized Sector.

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    Domestic Players:-

    ITC LimitedMarico

    Nirma Limited

    Jyothy Laboratories Ltd.

    Foreign Players:-Cadbury India LimitedCargill

    Coca Cola

    Colgate Palmolive India

    Hindustan Unilever LimitedNestle India Limited

    P & G

    PepsiCo

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    The FMCG sector has been registering double-digit growth in

    sales since the last couple of years. Currently, with annual

    revenues of US$ 14. 74 billion, it is the one of the most promising

    sectors.

    The FMCG sector is witnessing rapid growth in rural areas and isestimated to grow by 40 per cent compared to the growth of 25

    per cent in urban areas.

    PepsiCo has announced a US$ 500 million investment in India

    over the next three years. FMCG companies have acquired about 15 companies and have

    spread their presence in more than a dozen countries.

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    Design and manufacturing

    Low capital intensity

    Technology

    3 party manufacturing

    Marketing and distribution

    High initial launch cost

    Limited mass media options

    Huge distribution network

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    India's FMCG sector is the 4th largest sector in

    the economy and creates employment for more

    than 3 million people in downstream activities.

    The FMCG Industry remained insulated from

    inflation led demand slowdown.

    reduction in packaging cost and changes in product

    mix

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    1. Large Domestic Market:-

    2. Large Consumer Goods Spender:-

    3. Low Penetration & Low per Capita consumption :-

    4. Changing Lifestyles:-

    5. Retailing New growth area

    6. Demand & Supply Gap

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    1. Materials Availability:-

    2. Presence across value chain

    3. Labour cost comparison:

    4. Leveraging The Cost Advantage:- e.g. P & G outsourced Vicks

    Vaporub to Australia, Japan etc. from Hyderabad

    5.

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    Industrial Marketing FMCGRelationship driven Product Driven

    Maximize value of

    relationship

    Maximize value of

    transactionSmall focused target market Large target market

    Multi-step Buying process,longer sales cycle

    Single-step Buying process,shorter sales cycle

    Rational buying decisionbased on business value

    Emotional buying decisionbased on status, desire orprice

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    Strengths: Low operational costs

    Presence of establisheddistribution networks in bothurban and rural areas

    Presence of well-known brandsin FMCG sector

    Weaknesses:

    Lower scope of investing in technologyand achieving economies of scale,especially in small sectors

    Low exports levels "Me-too products, which illegally mimic

    the labels of the established brands.These products narrow the scope ofFMCG products in rural and semi-urbanmarket.

    Opportunities:

    Untapped rural market

    Rising income levels Large domestic market- a

    population of over one billion.

    Export potential High consumer goods spending

    Threats:

    Removal of import restrictionsresulting in replacing ofdomestic Brands

    Slowdown in rural demand

    Tax and regulatory structure

    SWOT Analysis

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    Large market

    Spending pattern

    Changing profile and mindset of consumer

    Money for Value rather than Value for Money.

    A. C. Nielsen 71% of Indians take notice of

    packaged goods' labels containing nutritional

    information compared to two years ago which

    was only 59%.

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    1000

    1100

    1200

    1300

    1400

    1500

    1600

    1700

    2000 2010 2020 2030 2040 2050

    Tota

    lpopulation

    (inb

    illions)

    Chart Title

    India

    China

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    Geographic

    Demographic

    Social and Economic

    Behavioral

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    Zone region- nearest zone will be targeted first

    Villages and town- helps to analyze marketing strategy

    Density

    Climate

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    Age- children or adult

    Gender-male or female

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    Income group- high, medium or low

    Social and Economic- Education (illiterate,

    literate , highly literate), social class

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    Occasions ( Diwali, Deshehra, Eid)

    Brand loyalty (rural area people are more brand

    loyal)

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    Direct on-screen marketing (e.g. Harpic)

    Power brand strategy

    (Include those brand that have maximum pulling power

    and growth e.g. lifebuoy soap) Power brand extension (e.g. lifebuoy talcum powder)

    Exit from non power brand

    Using India as a brand

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    Small size packet strategy

    Pricing strategy

    1. Mark up

    2. Go- deterring (e.g. bingo chips)

    3. Competitor based

    4. Product bundling

    Same value, size increase

    Same value, size decrease (e.g. society tea)

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    Differs from product to product

    examples:

    1. Mc Donald's Youth

    2. Vim bar - Housewives

    3. Pepsodent Kids

    4. Kellogg's Previously kids now adults too5. Sugar free Age group of 35 and more

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    Huge investment on advertisement

    Frequent broadcast

    Specially during peak hours

    During live matches During popular TV shows

    Target TV channels ( M TV, V TV)

    Through banners, posters, trial packs, events,

    hoardings, radio etc.

    Based on Market Research

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    As a reminder

    To inform about our product

    To show the success of brand

    To attract the customers To hamper the unsecured mind of consumer (e.g.

    saffola,dettol)

    To arise the need purposely

    To attach consumer emotionally with product

    To show facts and figures of products

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    Surf excel for washing machine

    Vim bar gel

    Gillette razor

    Bingo chips

    Happy dent chewing gum

    Bourn vita, Horlicks

    Pepsodent, Colgate

    Pepsi, sprite, coca-cola

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    According to the need of consumer

    To avoid the loss of product diversification

    To balance the profit through product line

    To avoid penetration by competitor ( perkglucose)

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    Attractive packs Vibrant colors

    Pack will show the important feature of product

    Protective packaging( bru coffee)

    Size wise packing (Navratna oil and Colgate)

    According to segmentation of Market

    Packaging should be enhanced time by time

    Affordable packs ( coca cola 200 ml).

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    Increasing per year with the growth rate of 9 percent

    Price of raw materials are decreasing

    Cost of machinery required for consumer goods areless then durable goods.

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    De-verticalization

    Rural marketing

    Distribution

    Brand managers to business managers

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    Vast rural market

    Export - Leveraging the Cost Advantage

    Sectoral Opportunities

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    Dairy Based Products India is the largest milk producer in the world, yet only around 15 per cent of the

    milk is processed. The organized liquid milk business is in its infancy and also haslarge long-term growth potential. Even investment opportunities exist in value-added products like desserts, puddings etc.

    Packaged Food

    Only about 10-12 per cent of output is processed and consumed in packagedform, thus highlighting the huge potential for expansion of this industry.

    Oral Care

    The oral care industry, especially toothpastes, remains under penetrated in Indiawith penetration rates around 50 per cent. With rise in per capita incomes andawareness of oral hygiene, the growth potential is huge. Lower price and smallerpacks are also likely to drive potential up trading.

    Beverages Indian tea market is dominated by unorganized players. More than 50% of the

    market share is capture by unorganized players highlighting high potential fororganized players.

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    Governmental policy

    Central and state initiatives

    FDIs