future licensing solutions from cla

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Future Licensing Solutions James Bennett, Head of Development, CLA www.pls.org.uk @PLSlicensing #PLS2015

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Page 1: Future Licensing Solutions from CLA

Future Licensing Solutions

James Bennett, Head of Development, CLA

www.pls.org.uk @PLSlicensing #PLS2015

Page 2: Future Licensing Solutions from CLA

CLA Vision and Mission

Our vision

To become the provider of choice for rights, content and licensing solutions.

Our mission

• To facilitate and simplify the legal use of copyright content through

collective licensing.

• To provide licensing solutions that are part of user workflows and which

minimise complexity and user administration.

• To provide competitive and non-exclusive licensing solutions

which complement the primary activities of rights holders.

• To deliver services efficiently and transparently.

• To promote a positive view of copyright and provide copyright education.

Page 3: Future Licensing Solutions from CLA

Past…

Blanket

Licensing

Page 4: Future Licensing Solutions from CLA

Content

Solutions

Workflow

Solutions

Future…

Blanket and

Transactional

Licensing

Page 5: Future Licensing Solutions from CLA

Future Licensing Solutions

CONTENT SOLUTIONS

• Licence Plus and EHESS

PERMISSIONS SOLUTIONS

• Second Extract Permissions Service

• ‘Mediated’ Permissions Services

WORKFLOW SOLUTIONS

• Digital Content Store

Page 6: Future Licensing Solutions from CLA

Content Solutions

Content +

RIghts

Page 7: Future Licensing Solutions from CLA

• Partnership with the British Library

• Licence Plus delivers customers document supply articles

alongside blanket CLA licence permissions

• Bespoke agreements by sector

• All content delivered DRM-free

• Single CLA invoice

Content Solutions: Licence Plus

What?

Page 8: Future Licensing Solutions from CLA

• Linking content and rights

• Solving problems for customers

• Takes into account digital subscriptions

• Providing tangible evidence of the value of the blanket CLA licence

• Sourcing automated usage data to inform distributions to rightsholders

Content Solutions: Licence Plus

Why?

Page 9: Future Licensing Solutions from CLA

NHS Scotland

• Had been out of licence for two years

• Two-year deal from 2014-16 with fixed sum supply arrangement per year

• Pilot to assess benefit and operational efficiencies

NHS England

• Request from NICE to solve DRM problem

• Three-year deal from 2015-18 with fixed number of units per year included

within licence fee

• Online portal to provide access to monthly usage data

Content Solutions: Licence Plus

How?

Page 10: Future Licensing Solutions from CLA

Content Solutions: Licence Plus

Customer Portal

Page 11: Future Licensing Solutions from CLA

Content Solutions: Licence Plus

Customer Portal

Page 12: Future Licensing Solutions from CLA

• British Library’s Higher Education Scanning Service (HESS) licensed by

CLA

• Outsourced digitisation and copyright-fee-paid content (mainly books)

• DRM-free on request, standard quality

• 70 UK universities use service under a direct agreement with BL

Issues:

• Confusion over DRM

• Concerns with quality of scanned content

• Digitised content had to be deleted by BL

Content Solutions: EHESS

Past...

Page 13: Future Licensing Solutions from CLA

• New arrangement with British Library for Enhanced Higher Education

Supply Service (EHESS)

• HEIs will sign new supply agreement with CLA

• Service begins 1 August 2015

• Pay CLA monthly or in advance (for reduced service charge)

• HEIs can access CLA portal to check account status

Solutions:

• DRM-free as standard

• High quality scans with no increase in price

• BL will supply digital copies to CLA for future use

Content Solutions: EHESS

Future...

Page 14: Future Licensing Solutions from CLA

Permissions Solutions

Transactional

Permissions

Page 15: Future Licensing Solutions from CLA

Permissions Solutions

QUESTIONNAIRE

35% did not clear second

chapter permission because

they found it too difficult or

time-consuming to obtain...

INTERVIEWS

HE librarians frustrated by

the 6-10 weeks it can take for

some publishers to respond

to requests...

...so some impose a blanket

ban on second chapter

clearance.

They would prefer to get a

quote for permission from the

same source as for the first

chapter cleared.

Page 16: Future Licensing Solutions from CLA

• Optional service for UK Higher Education customers

• Top-up transactional permissions service for clearance of second extract

from a published work where the first has been copied under the CLA

licence

• Launched in beta in June – trial period

• Offered through CLA Check Permissions

• Opt-in, non-exclusive for publishers

• Publisher-set pricing

• CLA will provide pay monthly and advance payment options for HEIs

• HEIs can log onto CLA customer portal

• Publisher mandate managed via PLSe

Permissions Solutions

Second Extract Permissions Service

Page 17: Future Licensing Solutions from CLA

Permissions Solutions

Page 18: Future Licensing Solutions from CLA

Permissions Solutions

Page 19: Future Licensing Solutions from CLA

Permissions Solutions

Page 20: Future Licensing Solutions from CLA

Permissions Solutions

Page 21: Future Licensing Solutions from CLA

Permissions Solutions

Page 22: Future Licensing Solutions from CLA

Permissions Solutions

Page 23: Future Licensing Solutions from CLA

Permissions Solutions

Page 24: Future Licensing Solutions from CLA

Permissions Solutions

Page 25: Future Licensing Solutions from CLA

Permissions Solutions

Page 26: Future Licensing Solutions from CLA

Permissions Solutions

Page 27: Future Licensing Solutions from CLA

Permissions Solutions

Page 28: Future Licensing Solutions from CLA

• PackTracker and HERONweb administered by CLA on behalf of Publishing

Technology

• HERONweb manual clearance service to be wound down by end of 2015

• CLA (customer-facing) and PLS (publisher-facing) working together to

identify opportunities to leverage PLS Clear development to provide

replacement service to HEIs

• Integration with automated permissions licensing (Second Extract and PLS

Clear) wherever possible

Permissions Solutions

‘Mediated’ Permissions Service

Page 29: Future Licensing Solutions from CLA

Workflow Solutions

Streamlining

Content Use

Page 30: Future Licensing Solutions from CLA

Workflow Solutions

Page 31: Future Licensing Solutions from CLA

What is the Digital Content Store?

• A centralised, secure, CLA-operated content

store for HEIs to store digital copies created

under the licence, rather than on individual

institutions’ repositories

• It will be included in the CLA annual licence

fee for HEIs and will remove the need for

census reporting

• It will be a platform for future CLA products

and services

Page 32: Future Licensing Solutions from CLA

Workflow Solutions: DCS

User workflow

Page 33: Future Licensing Solutions from CLA

HEIs using the DCS will no longer need to:

• Provide census reports to CLA

• Subscribe to third party software used to administer CLA census

reporting

• Check if an existing scan is required for the next academic year

(weeding)

• Duplicate scanning across the sector

• Seek coursepack permissions from multiple sources

• Digitise works themselves (if they do not wish to)

Benefits to Customers

Page 34: Future Licensing Solutions from CLA

Workflow Solutions: Standalone DCS

Page 35: Future Licensing Solutions from CLA

Workflow Solutions: Integrated DCS

Page 36: Future Licensing Solutions from CLA

Workflow Solutions: DCS

Key Milestones

• Development partner selected February 2015 –

Cloudspring Technologies (Kortext)

• June 2015: Five partner HEIs selected

• August 2015: launch of first interation to development

partners

• June 2016: full launch to HE sector

• August 2016: new HE Licence launch

Page 37: Future Licensing Solutions from CLA

What’s Next?

CONTENT SOLUTIONS

• Other content providers?

• Corporate customers?

• Government users?

• Publisher direct agreements for DCS?

PERMISSIONS SOLUTIONS

• Transactional permissions for CLA customers

powered by PLSe and PLS Clear?

WORKFLOW SOLUTIONS

• Tools for corporate and public sector?

Page 38: Future Licensing Solutions from CLA

The Copyright Licensing Agency Ltd

T: 020 7400 3100

E: [email protected]

cla.co.uk