gen risk manag in ps aw

Upload: andy-wynne

Post on 03-Apr-2018

218 views

Category:

Documents


0 download

TRANSCRIPT

  • 7/28/2019 Gen Risk Manag in Ps AW

    1/46

    RiskManagement

    Andy Wynne

  • 7/28/2019 Gen Risk Manag in Ps AW

    2/46

    Profit is the

    reward for

    taking risk

  • 7/28/2019 Gen Risk Manag in Ps AW

    3/46

    Corporate Failure = Poor Risk

    Management?

    South Sea Bubble

    US Savings and Loans

    Maxwell

    BCCI

    Polly Peck

    Barings

  • 7/28/2019 Gen Risk Manag in Ps AW

    4/46

    More recently:

  • 7/28/2019 Gen Risk Manag in Ps AW

    5/46

    20 year study of Fortune 500

    companies

    Crises prepared (proactive)

    Crisis prone (reactive)

    Crises prepared companies stay in

    business nearly 25% longer.

    Crises prone companies have half the

    profit rate.

  • 7/28/2019 Gen Risk Manag in Ps AW

    6/46

    What is Risk?

    Risk is something which

    may (or may not) happen

    which would have an(negative) effect on the

    achievement of an

    organisation's objectives.

  • 7/28/2019 Gen Risk Manag in Ps AW

    7/46

    Risk Management

    Know your objectives and risk attitude

    Identify risks

    Assess risk

    Manage risk

    Monitor, learn and improve, reconsider

  • 7/28/2019 Gen Risk Manag in Ps AW

    8/46

    1992 COSO report on internal control

    growing recognition of importance of risk

    management:

    Rutterman and then Turnbull - UK

    Sarbannes-Oxley - US

    King Report South Africa

    ECSAFA Guidance on governance

  • 7/28/2019 Gen Risk Manag in Ps AW

    9/46

  • 7/28/2019 Gen Risk Manag in Ps AW

    10/46

    COSO report on Enterprise Risk

    Management published in 2004

    Internal control is now part of risk

    management

    Emphasis on risk control across the

    organisation

  • 7/28/2019 Gen Risk Manag in Ps AW

    11/46

  • 7/28/2019 Gen Risk Manag in Ps AW

    12/46

    Enterprise risk management is aprocess, effected by an entitys board ofdirectors, management and other

    personnel, applied in strategy setting and

    across the enterprise, designed to identify

    potential events that may affect the entity,

    and manage risk to be within its risk

    appetite, to provide reasonable assurance

    regarding the achievement of entity

    objectives.

  • 7/28/2019 Gen Risk Manag in Ps AW

    13/46

    Certain fundamental concepts:

    A process, ongoing and flowing

    through an entity

    Effected by people at every levelof an organization

    Applied in strategy setting

    Applied across the enterprise, at every

    level and unit, and includes taking an

    entity level portfolio view of risk

  • 7/28/2019 Gen Risk Manag in Ps AW

    14/46

    Fundamental concepts: (cont)

    Designed to identify potential events

    that, if they occur, will affect the entity

    and to manage risk within its risk

    appetite

    Able to provide reasonable assurance to

    an entitys management and board of

    directors

    Geared to achievement of objectives in

    one or more separate but overlapping

    categories

  • 7/28/2019 Gen Risk Manag in Ps AW

    15/46

    Eight

    components

  • 7/28/2019 Gen Risk Manag in Ps AW

    16/46

    1. Internal Environment

    The tone of an organization

    How risk is viewed and addressed

    Risk management philosophy

    Risk appetite

    Integrity and ethical values.

  • 7/28/2019 Gen Risk Manag in Ps AW

    17/46

    2. Objective Setting

    Objectives needed to identify potential

    risks

    Agreed objective setting process

    Chosen objectives support entitys

    mission

    Chosen objectives consistent with its

    risk appetite.

  • 7/28/2019 Gen Risk Manag in Ps AW

    18/46

    3. Event Identification

    Internal and external events identified

    Distinguish between risks and

    opportunities

    Consider all risk categories.

  • 7/28/2019 Gen Risk Manag in Ps AW

    19/46

    4. Risk Assessment

    To assist their management analyze risks:

    Likelihood

    Impact

    Also asses risks as inherent and residual

    basis.

  • 7/28/2019 Gen Risk Manag in Ps AW

    20/46

    5. Risk Response

    Select appropriate response:

    Terminate (avoid)

    Tolerate (accept)

    Treat (reduce)

    Transfer (Share).

  • 7/28/2019 Gen Risk Manag in Ps AW

    21/46

    6. Control Activities

    Policies and procedures to help ensure

    the risk responses are effectively carried

    out.

    The traditional internal controls.

  • 7/28/2019 Gen Risk Manag in Ps AW

    22/46

    7. Information & Communication

    Management information is produced and

    provided.

    Effective communication occurs down,across, and up the entity.

  • 7/28/2019 Gen Risk Manag in Ps AW

    23/46

    8. Monitoring

    The whole enterprise risk management

    process is monitored and amended as

    necessary.

  • 7/28/2019 Gen Risk Manag in Ps AW

    24/46

    Four risk

    categories

  • 7/28/2019 Gen Risk Manag in Ps AW

    25/46

    Entity objectives can be viewed

    in the context of four categories:

    Strategic

    Operations

    Reporting

    Compliance

    Four categories of risk

  • 7/28/2019 Gen Risk Manag in Ps AW

    26/46

    Four levels

    within entity

  • 7/28/2019 Gen Risk Manag in Ps AW

    27/46

    Levels within the organisation

    Considers activities at all levels

    of the organization:

    Enterprise-level Division

    Business unit

    Subsidiary

  • 7/28/2019 Gen Risk Manag in Ps AW

    28/46

    Risk

    Management

    part 2

    Andy Wynne

  • 7/28/2019 Gen Risk Manag in Ps AW

    29/46

    Risk

    management

    cycle

  • 7/28/2019 Gen Risk Manag in Ps AW

    30/46

    The risk management cycle

    Establish a business framework

    Identify all risks

    Assess the risks

    Deal with the risks

    Monitor the arrangements

  • 7/28/2019 Gen Risk Manag in Ps AW

    31/46

    Establish a business framework

    Corporate attitude to risk risk appetite

    Integrate risk into general management

    activities part of business planning

    Allocate responsibilities for risk

    management

    Agree an approach, processes and

    timetable

    Ensure risk awareness and

    communication.

  • 7/28/2019 Gen Risk Manag in Ps AW

    32/46

    Identify all risks

    Political

    Financial

    Health & safety Legal & regularity

    Corporate issues

    Commercial Operational

    Reputational.

  • 7/28/2019 Gen Risk Manag in Ps AW

    33/46

    Assess the risks - impact

    1 The organisation would not survive

    2 Major effect on achievement of

    business plan or quality of services

    3 Significant impact on achieving

    business plan or quality of services

    4 Some impact on staff and minor effect

    on clients5 Insignificant impact on organisation or

    staff

  • 7/28/2019 Gen Risk Manag in Ps AW

    34/46

    Assess the risks - likelihood

    1 Certain more than 80%

    2 Probable, each year 50-80%

    3 Possible, every three years 2550%

    4 Unlikely, maybe over 5 years 5-25%

    5 Remote less than 5%

  • 7/28/2019 Gen Risk Manag in Ps AW

    35/46

    Low

    High

    High

    I

    M

    P

    A

    C

    T

    PROBABILITY

    High Risk

    Medium Risk

    Medium Risk

    Low Risk

    Loss of phones Loss ofcomputers

    Credit risk Customer has a long wait

    Customer cant get through Customer cant get answers

    Entry errors Equipment obsolescence Repeat calls for same problem

    Fraud Lost transactions Employee morale

    Assess the risks

  • 7/28/2019 Gen Risk Manag in Ps AW

    36/46

    Risk landscape

    Outcome Measure Risk Likelihood Impact Controlactivities

    Satisfiedcustomers

    % ofcustomersstating they

    are satisfiedin survey

    % of focusgroupparticipantssatisfied with

    product

    Producttechnicallyfails

    Medium High New productdevelopment

    Quality

    controlReturnspolicy

  • 7/28/2019 Gen Risk Manag in Ps AW

    37/46

    Deal with the risks

    Select appropriate response:

    Terminate (avoid or stop activity)

    Tolerate (accept, low impact or

    contingency plans)

    Treat (reduce by implementing soundinternal controls)

    Transfer (share, usually by insurance).

  • 7/28/2019 Gen Risk Manag in Ps AW

    38/46

    Deal with the risks (cont)

    Share

    Accept

    High Risk

    Medium Risk

    Medium Risk

    Low Risk

    Low

    High

    High

    I

    M

    P

    A

    C

    T

    PROBABILITY

    Mitigate & Control

    Control

  • 7/28/2019 Gen Risk Manag in Ps AW

    39/46

    Monitor the arrangements

    Full review every three years

    Formal review at each level every year

    As part of the business planning process.

  • 7/28/2019 Gen Risk Manag in Ps AW

    40/46

    Sound internal

    control

  • 7/28/2019 Gen Risk Manag in Ps AW

    41/46

    Sound internal control

    Internal control can be considered sound if

    risk management is effective.

    Are each of the eight componentsfunctioning properly?

    Small entities can have effective risk

    management is each component is

    present and adequate.

  • 7/28/2019 Gen Risk Manag in Ps AW

    42/46

    Limitations of

    risk

    management

  • 7/28/2019 Gen Risk Manag in Ps AW

    43/46

    Limitations of risk management

    Depends on human judgement

    Breakdowns occur because of human

    failures, errors etc

    Controls can be overcome by collusion or

    fraud

    Managers may override risk management

    policies.

  • 7/28/2019 Gen Risk Manag in Ps AW

    44/46

    Limited implementation?

    Half of health bodies in UK have yet to

    identify their principle risks.

    Half of local councils have yet to establishrisk registers

    In central government only 1 in 10

    ministries consider their processes are

    fully embedded.

  • 7/28/2019 Gen Risk Manag in Ps AW

    45/46

    Conclusions

    Risk management is an essential part of

    management.

    How formal do you want to make it?

    You now have the information to adopt a

    more formal approach!

  • 7/28/2019 Gen Risk Manag in Ps AW

    46/46

    Further Guidance

    PEFA Performance Management Framework:

    http://www.pefa.org

    COSO Enterprise Risk Management:

    http://www.coso.org

    UK HM Treasury guidance on risk management:

    http://www.hm-

    treasury.gov.uk./media/FE6/60/FE66035B-BCDC-

    D4B3-11057A7707D2521F.pdf

    UK NAO report on risk management:

    http://www.nao.org.uk/publications/nao_reports/03-

    04/03041078es.pdf

    http://www.pefa.org/http://www.coso.org/http://www.hm-treasury.gov.uk./media/FE6/60/FE66035B-BCDC-D4B3-11057A7707D2521F.pdfhttp://www.hm-treasury.gov.uk./media/FE6/60/FE66035B-BCDC-D4B3-11057A7707D2521F.pdfhttp://www.hm-treasury.gov.uk./media/FE6/60/FE66035B-BCDC-D4B3-11057A7707D2521F.pdfhttp://www.nao.org.uk/publications/nao_reports/03-04/03041078es.pdfhttp://www.nao.org.uk/publications/nao_reports/03-04/03041078es.pdfhttp://www.nao.org.uk/publications/nao_reports/03-04/03041078es.pdfhttp://www.nao.org.uk/publications/nao_reports/03-04/03041078es.pdfhttp://www.nao.org.uk/publications/nao_reports/03-04/03041078es.pdfhttp://www.hm-treasury.gov.uk./media/FE6/60/FE66035B-BCDC-D4B3-11057A7707D2521F.pdfhttp://www.hm-treasury.gov.uk./media/FE6/60/FE66035B-BCDC-D4B3-11057A7707D2521F.pdfhttp://www.hm-treasury.gov.uk./media/FE6/60/FE66035B-BCDC-D4B3-11057A7707D2521F.pdfhttp://www.hm-treasury.gov.uk./media/FE6/60/FE66035B-BCDC-D4B3-11057A7707D2521F.pdfhttp://www.hm-treasury.gov.uk./media/FE6/60/FE66035B-BCDC-D4B3-11057A7707D2521F.pdfhttp://www.hm-treasury.gov.uk./media/FE6/60/FE66035B-BCDC-D4B3-11057A7707D2521F.pdfhttp://www.hm-treasury.gov.uk./media/FE6/60/FE66035B-BCDC-D4B3-11057A7707D2521F.pdfhttp://www.hm-treasury.gov.uk./media/FE6/60/FE66035B-BCDC-D4B3-11057A7707D2521F.pdfhttp://www.hm-treasury.gov.uk./media/FE6/60/FE66035B-BCDC-D4B3-11057A7707D2521F.pdfhttp://www.coso.org/http://www.pefa.org/