ghost pattern software gwavacon emea 2012
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Ghost Pattern Software Presentation GWAVACon 2012TRANSCRIPT
Delivering Mail, Calendar, and Contacts to Your Mobile GroupWise Users Daniel Shelley GWAVAcon EMEA 2012 October 2012
Ghost Pattern Software
• Founded in 2009 • Headquarters, development in Utah • Focus on GroupWise mobility solutions
Constant change in the Mobile Market
• Starting in 2007, Nokia and RIM started to be displaced by Apple’s iPhone
• In 2008 Android entered the market • iPad created a new market in Spring 2010 • Amazon releases Kindle Fire in Fall 2011 • More new devices coming!
Who Is Winning?
• Phones – Apple’s iPhone – Android – Samsung is the only one that is making money – Windows Mobile is a viable platform, but needs to sell
more devices. Watch this space! • Tablets
– iPad dominates – Amazon’s devices are popular – Google’s Nexus 7 will do well Q4 2012 – Windows 8 tablets? Maybe.
What Users Want
• Support for their new smartphone • Easy to use, setup • GroupWise features • It should just work
IT Department Response?
• Some put their heads in the sand! • Others embrace a BYOD policy • Enable your users to be more productive • Use tablets in ways that laptops can not
be used
What About GroupWise?
• Smartphones do not come with support for GroupWise out of the box
• ActiveSync solutions can be good, but… – Possibly expensive licensing – Limited to Exchange functionality – Requires IT department support and installation
• GroupWise WebAccess – not quite what people want
From Ghost Pattern Software
• For iOS – GW Mail with notifications – GW Calendar – GW Contacts
• For Android – GW Mail – GW Calendar
• For Samsung BADA
From Ghost Pattern Software
• Native applications • Easy to setup • Support for iOS, Android • Easy to get:
– Apple App Store – Google Play or Amazon Appstore
• Works with phones and tablets • Supports GroupWise 2012, 8, 7 and 6.5
How Does It Work?
GroupWise WebAccess
• Native App • Connects to GroupWise
WebAccess just like a web browser
Easy To Get
Apple App Store
• Open the Apple App Store app
• Search for “GroupWise” • Buy the app and
download • Just like buying “Angry
Birds”
Setup
• Enter the URL to your GroupWise WebAccess server
• No server changes/configuration required
Fast
• Access to your mailbox in a handful of minutes
• No server configuration required
GW Mail for iOS
Mailbox
• Native iPhone interface • Automatic login • Support for
– GroupWise 2012 – GroupWise 8 – GroupWise 7 – GroupWise 6.5
Read an Email
• Read an email, appointment, task or note
iPad Support
Setup
• Easily setup the app to connect to GroupWise using GroupWise WebAccess
• Securely stores password
Mailbox
• Shows unread status • Reply/forward status • Attachment icon
Swipe to Delete
• Swipe your finger left to right over the date area of the email you want to delete
Folders
• View items in other folders, like your cabinet
• Move items to a folder
Folders
• View items in other folders, like your cabinet
• Move items to a folder
Read an Email
• Read an email, appointment, task or note
• Mark unread • Delete
Read an Email
• Reply • Forward • Move
Properties
• View item properties • Access status tracking
Attachments
• Use the GroupWise document viewer
• Use the iOS document viewer
• Open attachment with other apps on device: e.g. pdf, .doc viewers
Attachments
• Example: view a .docx MS Office document using the iOS document viewer
Compose
• Compose new email • Reply • Forward
Address Books
• Search your address books to compose
• Uses the following order 1. iOS device contacts 2. Frequent Contacts* 3. Other GW address books 4. GW System address book
Address Books
• Search your address books to compose
• Uses the following order 1. iOS device contacts 2. Frequent Contacts* 3. Other GW address books 4. GW System address book
Demo
Notifications
Notifications
• New! We have a notification service available for GW Mail
• Push notification to app • The Notification server polls
GroupWise server • Monthly cost for the service • Can be purchased for your
users • IT department can request that
this be disabled for their users
What about push notifications?
GroupWise WebAccess
• Normally the app communicates directly with your GroupWise WebAccess server
• Apple does not let apps run in the background in order to check for new data (battery concerns)
What about push notifications?
GroupWise WebAccess
Ghost Pa2ern So5ware
No8fica8on Server
Apple Push No8fica8on Service
• Notification server polls GWWA
• When new email is found, Apple’s APNS server is notified
• APNS server does push to devices
GW Mail for Android
Mailbox
• Updated interface! • Native Android app • Features of the iOS app,
but with an Android look and feel
Read an Email
• Read an email, appointment, task or note
Android Features
• Read mailbox, other folders • Delete, move, read later, properties • Compose, Reply, Reply All, Forward • Search GroupWise address books when
composing • Attachments: view with GroupWise
WebAccess or open with available app
GW Calendar for iOS
GW Calendar
• Native iPhone interface • Automatic login • Support for
– GroupWise 2012 – GroupWise 8 – GroupWise 7 – GroupWise 6.5
• View appointments, tasks and notes
• New month view!
iPad Support
Core Features
• View an item • Reply, Forward, Delete • View item properties • GroupWise document
viewer, iOS document viewer or open with app
Calendar Actions
• Accept, decline, complete appointments, tasks and notes
• Resend (modify)
Compose • Appointments • Tasks • Notes • Posted appointments • Posted Tasks • Posted Notes • Search your address
books to compose
Calendar Selection
• Pick the calendars you want to display
• Can include shared calendars
• Only works for calendars that show in GroupWise WebAccess
• Requires GroupWise 8
Demo
GW Calendar for Android
Android
• Updated interface! • Native Android interface • Like iOS app, but with an
Android look and feel
Calendar Views
• Day, Week, Month Views • Calendar picker
Core Features
• View an item • Reply, Forward, Delete • View item properties • GroupWise document
viewer or open with app • Compose appointments • Search your address
books to compose
GW Contacts for iOS
Search Address Books
• Search by first name, last name or email address
• Uses the following order 1. iOS device contacts 2. Frequent Contacts* 3. Other GW address books 4. GW System address book
Contact Detail
• Find a phone number (tap to call)
• Find an email address – Launches GW Mail – Launches GW Calendar – Launches iOS Mail
• Address launches map
Why this solution?
GroupWise Features
• Tasks and Notes • Search all address books • Status tracking • GroupWise WebAccess document
converter • Open attachments on device • View attached/forwarded emails • View shared folders
GroupWise Support
• GroupWise 2012 • GroupWise 8 • GroupWise 7 • GroupWise 6.5
Device Support
• iOS – Supports iOS 4.3+ – Supports iPad, iPhone, iPod Touch
• Android – Supports Android 2.1+ – Works with phones and tablets
Connectivity
• Connects to GroupWise WebAccess server directly from the device
• Requires internet connection • iOS supports NAM • Android supports NAM
How Users Buy
• iOS – Buy on the Apple App Store
• Android – Buy on Google Play – Buy on the Amazon App Store
• Simply search for “GroupWise”
iOS Volume Purchases
• Apple does not allow sales outside of the app store • Apple does have a volume purchase program for
education – Requires a minimum initial purchase of 20 copies – Apple sends you promotional codes that users can redeem on
their devices – 50% price discount
• Volume Purchase Program for Businesses – Get set up with Apple to buy in volume
• App “gifting” option • Notification service can be purchased directly
Android Volume Purchases
• You can buy volume licenses directly • I send you .apk files preset to use your server • Email me at [email protected] • 50% discount for education
Better than other solutions
• Simple setup, no server changes • Inexpensive • No sync problems • Supports older versions of GroupWise • Supports GroupWise specific features • Shared folders, all address books
GW Lite
• To test your server with these apps prior to buying, install the free GW Lite app.
But I want more!
• The updates will keep coming with new features and bug fixes
• New GroupWise apps too! • Subscribe to our newsletter
http://ghostpattern.com/news
Q&A