global recruitment conference: "listening to the conversation"

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Listening to the conversation Employer brands: the opportunities and threats of the social media

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Address given by Paul Harrison of Carve Consulting at the Global Recruitment Conference, Nov 11-13 2008, Amsterdam, Holland

TRANSCRIPT

Page 1: Global Recruitment Conference: "Listening to the Conversation"

Listening to the conversation

Employer brands: the opportunities and threats of the social media

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Where are these conversations taking place? •Blogs •Social Networks •Business Networks•Micro-blogs, Social bookmarks•Communities•Wikis, other participatory / user-

generated media•Virtual Worlds

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Why wouldn’t my organisation actively participate in the social media? a) No one reads blogs anywayb) I get enough applications, thanks very much c) Facebook is blocked to our employees.

What would be the point? d) I don’t want my recruitment ads appearing

on inappropriate personal pages e) I haven’t got the budget or the time to

manage thisf) All of the above reasons, plus another 50

there isn’t space to list

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Why must organisations actively participate?

You’re already involved

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Why is this stuff important?

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Why do these conversations matter? •Internal morale / behaviours•Damage to your digital DNA

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Why do these conversations matter? •Your brand is being defined by people

external to your organisation

•Candidates are using social spaces to validate your employer brand proposition.

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Why else are social spaces important? •They offer us unprecedented

opportunities to connect and engage with talent

•It’s the future

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Start listening.

So, what is the single most important thing you can start doing tomorrow?

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Develop an engagement strategy

And then?

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How can you use these channels to develop one to one dialogue?

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• Trust your people

• Conversation not interruption • Act appropriately

Key points

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In conclusion:

•Risk is outweighed by opportunity

•Develop an achievable roadmap

•Be authentic

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Thanks for listening

* CarveConsulting.com/blog* Slideshare.net/CarveConsulting * LinkedIn.com/in/PaulHarrison* Twitter.com/CarveConsulting

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