group presentation perception

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    The study of perception is concerned withidentifying the process

    through which we interpret and organize sensory

    information to

    produce our conscious experience of objects andobject relationship.

    Someone who has perception realizes or notices thing

    that are not obvious

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    Factors Thataffect Perception

    SituationTarget Perceiver

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    The process by which

    members of anorganization choose aspecific course of

    action to respond toboth problems andopportunities.

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    Decision-Making Models in

    Organizations

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    I. Rational Decision making

    The decision makers are rational and

    makes consistent, value- maximizingchoices within specified constraints.

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    Six step decision-making process

    Problem

    Identify and

    Define Problem

    Develop

    Alternatives

    A1

    A2

    A3

    A4

    An

    Evaluate

    Alternatives

    +

    A1

    A1

    A2 A2

    An An

    Criteria

    Weight

    the Criteria

    T E C H

    Set Decision

    Criteria

    Choice

    Select the best

    alternative

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    II. Bounded Reality

    The process of making decisions by constructive

    simplified models that extract the essential

    features from problems without capturing all

    their complexity.

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    III. IntuitionAn unconscious process created from distilled

    experience that results in quick decision making

    High uncertainty levels

    Little precedent

    Hard to predictable variables

    Limited facts

    Unclear sense of direction

    Analytical data is of little use

    Several plausible alternatives

    Time constraints

    C Bi d E i

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    Common Biases and Errors in

    Decision-Making

    Overconfidence Bias Believing too much in our own ability to make good

    decisions especially when outside of own expertise

    Anchoring Bias

    Using early, first received information as the basis formaking subsequent judgments

    Confirmation Bias

    Selecting and using only facts that support our decision

    Availability Bias

    Emphasizing information that is most readily at hand

    Recent

    Vivid

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    Escalation of Commitment

    Increasing commitment to a decision in spite of evidencethat it is wrong especially if responsible for thedecision!

    Randomness Error

    Creating meaning out of random events - superstitions

    Winners Curse

    Highest bidder pays too much due to value

    overestimation Likelihood increases with the number of people in auction

    Hindsight Bias

    After an outcome is already known, believing it couldhave been accurately predicted beforehand

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    Individual Differences in Decision-Making

    o Personality

    Conscientiousness may effect escalation of commitment Achievement-strivers are likely to increase

    commitment

    Dutiful people are less like to have this bias

    Self-Esteem

    High self-esteem people are susceptible to self-servingbias

    o Gender

    Women analyze decisions more than men rumination

    Women are twice as likely to develop depression

    Differences develop early

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    Performance Evaluation

    Managers are strongly influenced their decisionmaking by their own made criteria

    Reward Systems

    Managers will make the decision with the greatest

    personal payoff for them

    Formal Regulations

    Limit the alternative choices of decision makers

    System-imposed Time Constraints

    Restrict ability to gather or evaluate information

    Historical Precedents

    Past decisions influence current decisions

    Organizational Constraints

    Ethi i D i i M ki

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    Ethical Decision Criteria

    Utilitarianism Decisions made based solely on the outcome

    Seeking the greatest good for the greatest number

    Dominant method for businesspeople

    Rights Decisions consistent with fundamental liberties

    and privileges

    Respecting and protecting basic rights of

    individuals such as whistleblowers

    Justice

    Imposing and enforcing rules fairly and impartially

    Equitable distribution of benefits and costs

    Ethics in Decision Making

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    Utilitarianism

    Pro: Promotes efficiency and productivity

    Con: Can ignore individual rights, especially

    minorities

    Rights

    Pro: Protects individuals from harm; preserves rights

    Con: Creates an overly legalistic work environment

    Justice

    Pro: Protects the interests of weaker members Con: Encourages a sense of entitlement

    I i C i i i D i i

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    Creativity

    The ability to produce novel and useful ideas Who has the greatest creative potential?

    Those who score high in Openness to Experience

    People who are intelligent, independent, self-

    confident, risk-taking, have an internal locus-of-control, tolerant of ambiguity, low need for

    structure, and who persevere in the face of

    frustration

    Improving Creativity in DecisionMaking

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    The Three Component Model ofCreativity

    Proposition that individual

    creativity results from amixture of threecomponents

    Expertise is the foundation Creative-Thinking Skills are

    the personalitycharacteristics associatedwith creativity

    Intrinsic Task Motivation isthe desire to do the jobbecause of itscharacteristics

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