health and safety course list 21 09-12 v4.0

Health, Safety and EnvironmentalCourse List

DTZ offers, face-to-face training and a suite of accredited and bespoke qualifications in health, safety and environmental management.

We offer classroom and blended learning courses at top-quality locations worldwide.

IN-COMPANY AND BESPOKE TRAININGAll DTZ courses can be delivered in-company throughout the world, with content and course delivery adapted to your specific organisational needs. We can also develop bespoke training programmes to meet your precise organisational requirements.

ADDITIONAL SERVICESWe appreciate that you may already have cost and time effective training. We can support your existing programs by auditing and monitoring the delivery of your suppliers.

DTZ can also provide a complete Training Needs Analysis for your organisation.

2 DTZ, a UGL company

Health and Safety has become a fundamental consideration for all players in today’s real estate market, influencing development plans, construction approaches, occupational policies and investment decisions. Through our range of health and safety training services we help our clients comply with legal and corporate obligations, manage risk, and make the most of opportunities to reap the benefits of future market trends.

Our focus is — to deliver exceptional service to our clients, rooted in a deep understanding of their needs and a commitment to their long-term success. We serve our clients across the breadth of their real estate needs. We are always frank in our advice, taking a stand in our clients’ interests, and we are relentless in delivering value for our clients as we move from advice to action. We are a global firm, but we recognise that our clients’ needs are tied to the local markets in which they invest, develop, and operate. Deep knowledge of local markets has therefore always been a cornerstone of DTZ across our offices worldwide.

We are passionate about the success of our clients, and therefore we are passionate about our people; we seek to attract the best talent in the industry to serve our clients.

To find out how DTZ can help you, please contact:

Andy Rowe Health and Safety Training Manager+44 (0)20 3296 [email protected]

Index

DTZ, a UGL company 3

04 Quick Guide

05 Managing Safety in Property Management — IOSH

05 Health and Safety Foundation for Managers and Supervisors

06 Health and Safety Briefing for Directors

06 Basic Asbestos Awareness

07 Managing Asbestos Containing Materials within Properties

07 Legionella — Management and Control of Domestic Type Hot and Cold Water Services

08 Legionella — Management and Control of Evaporative Cooling Systems and High Risk Systems

08 Managing Permit to Work Systems

09 Construction Design and Management Regulations (CDMR) for Property Managers

09 Health and Safety Awareness for Employees

10 Health and Safety Awareness for Security Staff

10 Health and Safety Awareness for Cleaning Staff

12 Incident Investigation

12 Practical Risk Assessment

13 Fire Wardens and Fire Marshall Awareness

13 Contractor Health and Safety and Management


Quick guide

COURSE DURATION

Managing Safety in Property Management — IOSH 4 days

Health and Safety Foundation for Managers and Supervisors 2 days

Health and Safety Briefing for Directors 1–2 hours

Basic Asbestos Awareness 4 hours

Managing Asbestos Containing Materials within Properties 1 day

Legionella — Management and Control of Domestic Type Hot and Cold Water Services 1 day

Legionella — Management and Control Of Evaporative Cooling Systems and High Risk Systems 1 day

Managing Permit to Work Systems 4 hours

Construction Design and Management Regulations (CDMR) for Property Managers 4 hours

Health and Safety Awareness for Employees 3 hours

Health and Safety Awareness for Security Staff 3 hours

Health and Safety Awareness for Cleaning Staff 3 hours

Incident Investigation 4 hours

Practical Risk Assessment 4 hours

Fire Wardens and Fire Marshall Awareness 4 hours

Contractor Health and Safety and Management 1 day

Please note: all courses can be tailored to meet organisational requirements. Some restrictions apply to IOSH accredited courses.


MANAGING SAFETY IN PROPERTY MANAGEMENT — IOSH Course overviewThis DTZ licensed and IOSH accredited course specialises in health and safety issues relating to managed and commercial/retail/residential property.

Duration4 days, consecutive or spread over 1 month

Who should attend?Those who have responsibility for managing, supervising or co-ordinating health and safety risks in property management.

Aims and objectivesTo provide delegates with a broad understanding of health, safety and welfare requirements relating to commercial property — shopping centres, multi-occupied offices, retail/leisure/business parks, industrial estates, technology centres and other multi-let properties.

Content• Safety management

• Reactive monitoring

• Active monitoring

• Risk assessment/control

• Review and audit

• Health and safety law

• General hazards

• Specific workplace hazards.

Projects and exams• Delegates will be expected to complete two course

assessments — a short written examination and a workplace project

• Both assessments must be passed in order for an IOSH Managing Safety in Property Management certificate to be awarded

• This course qualifies for Continuing Professional Development (CPD) points.

HEALTH AND SAFETY FOUNDATION FOR MANAGERS AND SUPERVISORS Course overviewThis highly interactive introductory course provides a good understanding of how health and safety is implemented in property management organisations.

Duration2 days, block or day release over 1 month

Who should attend?Those who have responsibility for managing, supervising or co-ordinating health and safety risks in property management.

Aims and objectivesTo provide delegates with a broad understanding of their organisations’ health, safety and welfare requirements relating to commercial property — shopping centres, multi-occupied offices, retail/leisure/business parks, industrial estates, technology centres and other multi-let properties.

Content• Basic principles

• Legal requirements

• Principles of safety management

• Risk assessment and management of risk in the workplace

• Monitoring health and safety

• Accident investigations

• Safe systems of work

• Typical workplace hazards and effective control of risks

• Organisations health and safety systems and procedures.

Projects and exams• Delegates will be expected to complete one course

assessment — a short multiple choice examination



HEALTH AND SAFETY BRIEFING FOR DIRECTORSCourse overviewSafety for Senior Executives will be beneficial for directors and senior executives operating at policy and strategic levels within all business sectors who are looking for a health and safety management course focused on their needs.

Duration1 or 2 hours

Who should attend?Senior managers/directors who require a brief overview.

Aims and objectivesTo provide delegates with a broad understanding of their organisations’ health, safety and welfare requirements.

Content• An overview and interpretation of legal responsibilities

• Recent case law, implications of criminal law cases against companies and individual directors

• Update of legislation and codes of practice

• Cost-effective strategies for accident prevention and loss control

• Guidance on the application of these strategies in the workplace.

Projects and exams• Delegates will be not be expected to complete course

assessments


BASIC ASBESTOS AWARENESSCourse overviewTo help delegates to understand the Asbestos Regulations and how these need to be implemented in the workplace.

Duration1 day

Who should attend?Managers, supervisors and site staff who require a basic level of awareness concerning asbestos containing materials (ACMs) in the workplace.

Aims and objectivesTo provide an introductory course covering the health effects of asbestos and the types of materials likely to contain asbestos. To enable delegates to understand what controls are required once asbestos has been identified in a property.

Content• Health effects and trends in asbestos

• Types of materials containing asbestos

• Usage in commercial proprieties

• Legal requirements

• Overview of asbestos surveys

• Managing a situation where asbestos has been identified

• Safety procedures when working with asbestos.


assessment — a short multiple choice examination.


MANAGING ASBESTOS CONTAINING MATERIALS WITHIN PROPERTIESCourse overviewA short course to help delegates to understand the Asbestos Regulations and how these need to be implemented in client properties.

Duration4 hours

Who should attend?Managers and supervisors who have the responsibility for ensuring that buildings where asbestos containing materials (ACMs) have been identified are properly managed in accordance with the client’s policy.

Aims and objectivesTo provide a workshop covering the types of materials likely to contain asbestos and typical locations where it is found. To enable delegates to understand what controls are required once asbestos has been identified in a property.

Content• Types of materials containing asbestos

• Health effects and potential consequences

• Typical locations where ACMs are found

• Legal requirements and duties of those responsible

• Client’s policy on Asbestos

• Managing a situation where asbestos has been identified

• Safety procedures when working with asbestos.




LEGIONELLA — MANAGEMENT AND CONTROL OF DOMESTIC TYPE HOT AND COLD WATER SERVICESCourse OverviewTo provide background and an overview of the risk of legionella infection and how it can be controlled in domestic type hot and cold water systems. This course is also a pre-requirement before undertaking the course — Management and Control of Evaporative Cooling Systems and High Risk Systems.

Duration1 day

Who should attend?Managers and supervisors who are responsible for the safe operation of hot and cold water systems and for the supervision of staff who operate and maintain such systems.

Aims and Objectives• Knowledge of the origins of legionella and the

multiplication factors which allow it to proliferate in man-made water systems

• Identification of the main conditions that need to coincide for legionella infection to take place and how they may be used to control risk

• Awareness of legal requirements, approved codes of practice and best practice guidance

• Implementation of legionella control regimes with suitable monitoring programmes and records.

Content• Origins and causes of legionaries disease — case

studies

• Basic water chemistry and it’s relevancy to controlling risks

• Types of systems at risk

• Overview of the legal requirements — general duties, risk assessment, risk control and monitoring

• HSE Guidance L8

• Principles of safe plant operation

• Requirements for risk assessment and record keeping

• Responding to outbreaks and investigations.


assessment



LEGIONELLA — MANAGEMENT AND CONTROL OF EVAPORATIVE COOLING SYSTEMS AND HIGH RISK SYSTEMS Course OverviewTo provide background and an overview of the risk of legionella infection and how it can be controlled in Evaporative Cooling. The means for controlling the risk of legionella in water systems, including the competence and performance of specialist contractors or subcontractors.

Duration1 day

Who should attend?Managers and Supervisors who are responsible for the safe operation of cooling towers and for the supervision of staff who operate and maintain such systems. Before taking this course, candidates must have successfully completed Legionella — Management and control of domestic type hot and cold water services.

Aims and objectives• Options for heat rejection devices other than open

evaporative cooling

• Understanding of the basic principle of open evaporative cooling

• Outlining a risk assessment led approach to cooling tower fill pack removal

• The main types of open evaporative cooling devices and their key components

• The operation and importance of drift eliminators

• The principles of a legionella control regime

• Outlining the hardness cycle and the conditions.

Content• Design and operation of cooling towers and types of

systems at risk

• Overview of the legal requirements , HSE Guidance L8

• Principles of safe plant operation

• Water treatment — cleaning, disinfection and corrosion control

• Microbiological aspects — samples and testing


assessment and one site project. This course qualifies for Continuing Professional Development (CPD) points.

MANAGING PERMIT TO WORK SYSTEMSCourse overviewTo provide those persons who are to be authorised to issue work permits with an understanding of how an effective permit system should be managed. To understand how their organisation’s PTW system works.

Duration4 hours

Who should attend?Those who authorised to manage and issue permits to work.

Aims and Objectives• Understand what jobs require a PTW

• Identify the essential elements of a PTW system

• Demonstrate their understanding of the different tasks that may require a permit

• Understand how a PTW should be effectively issued and controlled on site

• Appreciate the legal issues relating to PTW and high risk work

• Have the necessary information to start to implement their own organisation’s PTW system.

Content• What is a Permit to Work?

• Activities/jobs that require a PTW

• Authorised Persons

• PTW procedures and forms

• Effective implementation — case studies

• Checking that the system is working

• Record keeping.

Projects and Exams• Delegates will be expected to complete one course

assessment — a short multi choice examination



CONSTRUCTION DESIGN AND MANAGEMENT REGULATIONS (CDMR) FOR PROPERTY MANAGERSCourse overviewTo provide a general overview of the requirements relating to construction projects, in particular the role of the CDMR. The course will also address the safety issues associated with managing minor CDM projects. To provide practical guidance to attendees on the requirement for CDM projects before commissioning, during the project and post completion.

Duration1 day

Who should attend?Managers who are involved in overseeing minor CDM related projects. Delegates will be expected to have a good understanding of general health and safety principles.

Aims and objectives• Understand the requirements relating to CDM

• State the key roles of the client, planning CDM co-ordinator, designer and principal contractor

• Draw up an action plan to ensure minor CDM works are effectively managed

• Identify the key stages of planning and implementing minor CDM projects.

Content• Health and Safety in the construction sector

• Requirements of CDM

• Defining ‘CDM’ work

• Understanding roles and responsibilities

• Contractor vetting/pre tender phase

• Method statements, risk assessments and Health and Safety plans

• Design risk assessments

• Managing project work — typical safety issues.




HEALTH AND SAFETY AWARENESS FOR EMPLOYEESCourse overviewTo provide delegates with a general overview of health and safety in the workplace. To provide guidance on the role of employees in ensuring a good safety culture.

Duration2 hours

Who should attend?Those employees who do not have any supervisory or management responsibilities for other members of staff.

Aims and objectives• Understand the legal requirements for health and

safety in the workplace

• Identify common workplace hazards

• Understand the local arrangements in place for effecting the corporate health and safety policy

• Understand their role in preventing accidents.

Content• Basic principles of health and safety in the workplace

• The cost of accidents

• The legal framework

• Concept of safety management including local policies, procedures and systems of work

• Accident reporting

• Common workplace hazards.




HEALTH AND SAFETY AWARENESS FOR SECURITY STAFFCourse overviewTo provide delegates with a general overview of health and safety in the workplace. To provide guidance on the role of employees in ensuring a good safety culture. To enable delegates to recognise and deal with violent or difficult people.

Duration4 hours

Who should attend?Security staff who do not have any supervisory or management responsibilities for other members of staff.

Aims and Objectives• Understand the legal requirements for health and




• Understand their role in preventing accidents

• Understand and recognise the causes of work place violence

• Identify specific security issues and the action required.






• Common workplace hazards

• Understanding workplace violence

• Identifying the early signs of violent behaviour

• Controlling difficult situations

• Specific security issues.



HEALTH AND SAFETY AWARENESS FOR CLEANING STAFFCourse overviewTo provide delegates with a general overview of health and safety in the workplace. To provide guidance on the role of employees in ensuring a good safety culture. To enable delegates to understand the principles of chemical use.

Duration4 hours

Who should attend?Cleaning staff who do not have any supervisory or management responsibilities for other members of staff.

Aims and objectives• Understand the legal requirements for health and




• Understand their role in preventing accidents

• Understand and recognise substances used in the workplace

• Identify specific cleaning issues and the action required.






• Common workplace hazards

• Specific cleaning issues.




INCIDENT INVESTIGATION Course overviewThis highly interactive introductory video based course provides a good understanding how to carry out investigations into accidents and incidents in the workplace. Delegates will also be provided with guidance on the legal requirements of RIDDOR 1995 and its amendments.

Duration4 hours

Who should attend?Those who have responsibility for carrying out accident/incident investigating accidents.

Aims and objectives• Understand the role that accident prevention plays in

achieving high standards of health and safety

• Identify and explain how accidents are caused

• Objectively investigate accidents, identify root causes and failures in safe working practices/management control

• Understand the legal requirements for reporting accidents to the local enforcing authority.

Content• Basic principles

• Cost of accidents

• Accident causation and effect

• Law relating to accidents and incidents — RIDDOR

• Types of investigation

• Gathering information at the scene and after the event

• Reporting the findings

• Utilising the investigation as part of the safety management system.


assessments — a short multiple choice examination


PRACTICAL RISK ASSESSMENT Course overviewThis interactive course provides a good understanding of how to carry out risk assessments in the workplace. The course covers the basic concepts of risk assessment together with practical case studies demonstrating how risk assessments should be undertaken.

Duration4 hours

Who should attend?Those who have responsibility for carrying out/managing or checking workplace risk assessments.

Aims and objectives• Demonstrate an understanding of the requirements

for carrying out risk assessments

• Identify typical workplace hazards and assess the risk

• Complete risk assessment forms providing an accurate record of the assessment

• Interpret completed assessment forms

• Identify circumstances where more detailed assessment may be required.

Content• Legal requirement for risk assessments

• Basic principles of risk assessment — hazard and risk

• Quantifying hazard and risk

• Methods of conducting risk assessment in the workplace

• Using hazard checklists as a tool

• Recording the assessment

• Using the assessment as an aid for monitoring health and safety in the workplace.

Projects and Exams• Delegates will be expected to complete one course

assessments — a short multiple choice examination



FIRE WARDENS AND FIRE MARSHALL AWARENESS Course overviewThis course provides delegates with a general overview of fire safety in the workplace and allows those nominated as fire marshals/wardens to successfully fulfil their duties.

Duration4 hours

Who should attend?Employees who have been appointed as fire marshals or wardens and are responsible for overseeing the safe evacuation of their building or workplace.

Aims and objectives• Understand the basic concepts of fire prevention

• Know the common causes of fire

• Understand the general legal requirements for fire safety

• Recognise fire fighting equipment and common fire signage

• Understand safe evacuation procedures.

Content• Basic principles of fire

• Sources of ignition

• Fire fighting equipment

• Safe evacuation of buildings

• Role of fire wardens

• General housekeeping.



CONTRACTOR HEALTH AND SAFETY AND MANAGEMENT Course overviewThis will provide delegates with an interactive overview of health and safety issues when using contractors. The course will underline responsibilities and liabilities under civil and criminal law, as well as providing guidance on the practical steps required to ensure contractors are effectively managed.

Duration1 day

Who should attend?Managers who are responsible for employing and monitoring contractors within their organisation.

Aims and objectives• Understand the legal requirements when engaging a

contractor

• Be able to identify a manager’s role in employing contractors

• Understanding the local arrangements in place for affecting the company policy on contractors

• Understand what needs to be done to ensure contractors are properly managed before and after works.

Content• Basic principles of health and safety at work

• The legal framework — criminal and civil

• Construction (design and management) regulations

• Typical contractor/construction safety issues

• Planning the work carried out by contractors

• Vetting and selection of contractors

• Permits to work/safe systems of work

• Monitoring the work of contractors.




Email: [email protected]

For further information, visit: www.dtz.com

DTZ, a UGL company, is a global leader in property services. We provide occupiers and investors around the world with industry leading, end-to-end property solutions comprised of leasing agency and brokerage, integrated property and facilities management, capital markets, investment and asset management, valuation, building consultancy and project management. In addition, our award winning research and consulting services provides our clients with global and local market knowledge, forecasting and trend analysis to make the best long-term decisions for their continuous success far into the future. DTZ has 47,000 employees including sub-contractors, operating across 208 offices in 52 countries.

©DTZ C293 09/12

health and safety course list 21 09-12 v4.0

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