Human Resource Management – Human Resource Management – MGT - 501MGT - 501

Lecture 9 Lecture 9

Functions of HRMFunctions of HRMProf. Dr. Mukhtar AhmedProf. Dr. Mukhtar Ahmedmgt501@vu.edu.pkmgt501@vu.edu.pkVirtual University – PakistanVirtual University – Pakistanwww.vu.edu.pkwww.vu.edu.pk

Dr. Mukhtar Ahmed

Human Resource Human Resource Management Core Management Core

FunctionsFunctions

Staffing

HRMFUNCTIONS

Employee& Labor

Relations

Safety &Health

Compensation& Benefits

Human Resource

Development

Dr. Mukhtar Ahmed

The functional areasThe functional areasof HRMof HRM

1.1. Planning and selectionPlanning and selection

2.2. Measuring performance and employee Measuring performance and employee developmentdevelopment

3.3. Maintaining effectiveMaintaining effectiveemployee-management relationsemployee-management relations

4.4. Maintaining effectiveMaintaining effectiveemployee-management relationsemployee-management relations

5.5. Anticipating and coping with changeAnticipating and coping with change

Dr. Mukhtar Ahmed

1. Planning and selection1. Planning and selection

Forecasting & planningForecasting & planning

Job analysis & job descriptionJob analysis & job description

Recruiting & screeningRecruiting & screening

Testing & interviewingTesting & interviewing

Human resource information systemsHuman resource information systems

Dr. Mukhtar Ahmed

2. Measuring performance2. Measuring performance and employee development and employee development

Performance appraisalsPerformance appraisals

Analyzing training needsAnalyzing training needs

Conducting training programsConducting training programs

Evaluating program effectivenessEvaluating program effectiveness

Career counseling and developmentCareer counseling and development

Dr. Mukhtar Ahmed

3. Maintaining effective3. Maintaining effectiveemployee-management relationsemployee-management relations

Developing equitable compensation Developing equitable compensation systemssystems

Collective bargainingCollective bargaining

Resolving grievancesResolving grievances

Dr. Mukhtar Ahmed

4. Uncovering and resolving 4. Uncovering and resolving employee problemsemployee problems

Assessing employee stressAssessing employee stress

Employee motivation systemsEmployee motivation systems

Employee assistance programs (EAPs)Employee assistance programs (EAPs)

Dr. Mukhtar Ahmed

5. Anticipating and coping with 5. Anticipating and coping with changechange

Implementing fair employment legislationImplementing fair employment legislation

Conducting research to evaluate current Conducting research to evaluate current Human Resource Management practicesHuman Resource Management practices

Anticipating future HRM trendsAnticipating future HRM trends

Dr. Mukhtar Ahmed

The HR function in The HR function in

organizations of organizations of

various sizesvarious sizes

Dr. Mukhtar Ahmed

HR in Small BusinessesHR in Small Businesses

Seldom have a formal HR unitSeldom have a formal HR unit Other managers handle HR functionsOther managers handle HR functions Focuses on hiring & retaining capable Focuses on hiring & retaining capable

employeesemployees

S ales Operations Finance

Manager/Ow ner

Dr. Mukhtar Ahmed

HR in a Medium-Sized FirmHR in a Medium-Sized Firm

Little specializationLittle specialization HR manager is essentially the entire HR manager is essentially the entire

department department

S alesManager

OperationsManager

FinanceManager

Hum an ResourceManager

President

Dr. Mukhtar Ahmed

Traditional Human Resource Traditional Human Resource Functions in a Large-Sized FirmFunctions in a Large-Sized Firm

Separate sections are often Separate sections are often created created

Placed under an HR ManagerPlaced under an HR Manager Each HR function may have a Each HR function may have a

supervisor & staffsupervisor & staff HR Manager works closely with HR Manager works closely with

top management in formulating top management in formulating policypolicy

MarketingManager

OperationsManager

FinanceManager

ManagerTraining andDevelopm ent

ManagerCom pensation &

Benefits

ManagerLabor

Relations

ManagerStaffi ng

ManagerSafety &Health

HRManager

President

Dr. Mukhtar Ahmed

A New and Evolving HR Organization forA New and Evolving HR Organization for Large-size Firms (1/2) Large-size Firms (1/2)

Performance in Five functional areasPerformance in Five functional areas

OutsourceOutsource

Shared service centers Shared service centers

Line managers have more HR authorityLine managers have more HR authority

Dr. Mukhtar Ahmed

A New and Evolving HR Organization forA New and Evolving HR Organization for Large-size Firms Large-size Firms

O utsourcedShared Serv ice C enter

Tra in ing and D eve lopm ent C om pensation Benefits

H um an R esource M anager Safe ty and H ea lth M anager

President and C EO

Dr. Mukhtar Ahmed

HR’s Evolving RoleHR’s Evolving Role

Protector & Screener

Strategic partner

Change agent

&

Dr. Mukhtar Ahmed

Dr. Mukhtar Ahmed

What Influences the Practice of What Influences the Practice of HRM?HRM?

Dr. Mukhtar Ahmed

External InfluencesExternal Influences

State of the economyState of the economy

Competition for product and labor marketsCompetition for product and labor markets

Government laws, regulation, and public Government laws, regulation, and public policypolicy

Characteristics of the labor forceCharacteristics of the labor force

TechnologyTechnology

Dr. Mukhtar Ahmed

Internal InfluencesInternal Influences

UnionsUnions

Characteristics of HRM activitiesCharacteristics of HRM activities

Attitudes of managersAttitudes of managers

Human Resource Management – Human Resource Management – MGT - 501MGT - 501

Lecture 9 Lecture 9

Functions of HRMFunctions of HRMProf. Dr. Mukhtar AhmedProf. Dr. Mukhtar Ahmedmukhtar59@yahoo.commukhtar59@yahoo.com Virtual University – PakistanVirtual University – Pakistanwww.vu.edu.pkwww.vu.edu.pk