INTERPERSONAL COMMUNICATION

CHAPTER FOUR VERBAL COMMUNICATON: SAYING THE

BEST TO OTHERS

HOW WOULD YOU DESCRIBE THE PASSAGE “WHITER THAN SNOW” TO SOMEONE WHO

HAS NEVER SEEN SNOW?

"LANGUAGE HAS THREE IMPORTANT

USES-IT EXPRESSES THOUGHT, CONCEALS THOUGHT, AND TAKES

THE PLACE OF THOUGHT.“

-UNKNOWN AUTHOR

WHY IS THIS CHAPTER IN THE TEXTBOOK?

THE ABILITY TO PARTICIPATE IN CONVERSATIONWITH OTHERS IS ONE OF THE BEST PREDICTORS

OF COMMUNICATION COMPETENCE

LACK OF CONVERSATION IS PERCEIVED ASLESS INTERPERSONAL SKILL

WORDS HAVE SPECIAL PROPERTIES THATMUST BE MASTERED IN ORDER TO AVOID

BARRIERS TO COMMUNICATION

PREVIEW:

DEFINITION OF VERBAL COMMUNICATION PRINCIPLES OF VERBAL COMMUNICATION

OWNING YOUR LANGUAGE FOUR LEVELS OF COMMUNICATION

SELF DISCLOSURE  

ALL COMMUNICATION THAT IS SPOKEN OR WRITTEN

DEFINITION OF VERBAL COMMUNICATION

PRINCIPLES OF VERBAL

COMMUNICATION

LANGUAGE IS SYMBOLIC

TRIANGLE OF MEANING

SYMBOL

THOUGHT

REFERENT

TRIANGLE OF MEANING

CATDOMESTICATED

FELINE

SYMBOL                 CAT  REFERENT DOMESTICATED FELINE    THOUGHT   

TRIANGLE OF MEANING

LANGUAGE IS SUBJECTIVE

JOKER

ACCORDING TO ONE TEXT, 500

WORDS CAN HAVE 14,000 DIFFERENT

MEANINGS

LANGUGAGE SYMBOLIZES DENOTATIVE AND

CONNOTATIVE MEANINGS

DENOTATIVE MEANING: 

RESTRICTIVE OR LITERAL MEANING OF A

WORD.

CONNOTATIVE MEANING:

 PERSONAL AND

SUBJECTIVE MEANING OF A WORD.

DENOTATIVE:  CREATES CONTENT

(CAR=MOTOR VEHICLE)  

CONNOTATIVE: CREATES FEELINGS

(CAR=CRUISED IN COOL RED PONTIAC DURING HIGH SCHOOL)

LANGUAGE IS GOVERNED BY RULES

ARRANGEMENT OF WORDS-SYNTACTIC(THE YODA RULE)

MEANING OF WORDS-SEMANTIC

INTERPRETATION OF WORDS-PRAGMATIC

“TOOL”

LANGUGAGE DEFINES AND LIMITS

LANGUAGE DEFINES AND LIMITS

“SHE IS A DOCTOR”

“HE IS AN ATHLETE”

“HE IS A LAWYER”

“SHE IS A MOTHER”

“SHE IS A MODEL”

LANGUAGE VARIES IN LEVELS OF ABSTRACTION

WORDS SYMBOLIZE CONCRETE OR

ABSTRACT MEANING

HOW WORDS WORK

TRANSPORTATION VEHICLE CAR GERMAN CAR MERCEDES RED MERCEDES 500

WORDS CAN BE CREATIVE

SMARTPHONE

PRINCIPLES OF VERBAL COMMUNICATION

LANGUAGE IS SYMBOLIC LANGUAGE IS SUBJECTIVE DENOTATIVE OR CONOTATIVE GOVERNED BY RULES DEFINES AND LIMITS VARIES IN LEVELS OF ABSTRACTION CAN BE CREATIVE

OWNING YOUR LANGUAGE

“I THINK FRED IS GENEROUS.”

STATE LANGUAGE IN TERMS OF “I”

THE POWER OF “I STATEMENTS”

ESTABLISHES OWNER OR SOURCE OF IDEAPROVIDES TARGET TO RESPOND TOPREVENTS SPEAKING FOR OTHERSDISCOURAGES BLAMING OTHERS

THE FOUR LEVELS OF COMMUNICATION

SURFACE TALK: MINIMAL LEVEL OF DISCLOSURE

REPORTING FACTS: CONTENT OF MESSAGE CAN BE VERIFIED OR PROVEN

“I HAVE BROWN HAIR.”

GIVING OPINIONS:

“I BELIEVE”“I THINK”

“ PREDICT”

SHARING FEELINGS:

“I FEEL” (“EMBARRASSED”)“I’M PROUD”

“I ENJOY”

SELF DISCLOSURE

VOLUNTEERING INFORMATION ABOUT YOURSELF THAT WOULD OTHERWISE BE

UNOBTAINABLE OR UNKNOWABLE BY OTHERS

SELF DISCLOSURE

JOHARI WINDOW

GUIDELINES FOR SELF DISCLOSURE

DISCLOSE ONLY INFORMATION YOU WANT TO SHARE SELF-DISCLOSURE INVOLVES RISK SELF-DISCLOSURE SHOULD BE RECIPRICAL SELF-DISCLOSURE SHOULD NOT BE COERCED SELF-DISCLOSURE ALWAYS RESULTS IN DEEPER

UNDERSTANDING KEEP SELF-DISCLOSURE CONFIDENTIAL

"SPEECH IS THE MIRROR OF THE SOUL; AS A MAN SPEAKS, SO HE

IS.“-PUBLILIUS SYRUS

THE POWER OF LANGUAGE

BRAIN HEARING WORDS

THE POWER OF LANGUAGE

BRAIN READING WORDS

SUMMARY:

DEFINITION OF VERBAL COMMUNICATION PRINCIPLES OF VERBAL COMMUNICATION

OWNING YOUR LANGUAGE FOUR LEVELS OF COMMUNICATION

SELF DISCLOSURE