www.theicor.org866.SOLVE21 (765.8321)

ICO

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Managing Risk and Resilience

in the SupplyChain

Are your people as preparedas your operations? Prepare

your people to manage aSupply Chain crisis.

Offered by ICOR as part of the Risk Management and Social Resilience

Professional Development Program CS E

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MSC 3

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ICOR and the Norwich University School of Graduate Studies have collaborated to bring you the popular Supply Chain Resilience course in an online format. Taught by a leading expert in the field, you will engage in two weeks of intensive study and lively debate on the chal-lenges of supply chain resilience, all without the time, effort, and expense of travel. This highly dynamic learning environment utilizes a variety of communication systems to foster discussion and devel-opment of solutions to supply chair resilience challenges with col-leagues in the field.

INSTRUCTORDavid Kaye, brings practical and hands-on experience leading re-covery teams at multinationals in a variety of countries. He has published several books in business continuity, risk management and supply chain management and is the lead examiner on business con-tinuity for the Institute of Risk Management.

For more information aboutICOR’s courses, go to

www.theicor.orgor call 866.SOLVE21 (765.8321)

Course Topics:• Risk management and modern day business models• Bringing stakeholders, suppliers, and risks together• The special risk features of the supply chain project• Getting risk and business continuity into strategic agendas, into priorities and gaining respect

The crown jewel dependencies that have been outsourced - ability to deliver in volumes, in quality and in time. - brands and confidences - technology - information and other intellectual assets - the audit and compliance trail - e-commerce dependencies - compliance and other legalities - the ability to micro-manage employees

Myths and realities - realism in objectives - insurance protections and holes - internationalism - the lawyers’ contract promises - people issues - product recall

Business continuity – both a science and an art - business continuity: the processes, tolerances and choices - business impact analysis in supply chain - recovery plans and crisis management - exercises - trusting third party suppliers’ continuity management - recovery facilities companies

Third party relationship management - building incentives into relationships - trouble shooting and dispute resolution - the exit strategy

Course Description:The past years have brought dramatic changes in the way that organizations manufacture, market, and deliver their products and services. The Internet, along with lower trade barriers, have created opportunities to design, mar-ket, produce and deliver products and services in entirely new ways.

As a result, businesses are dependent on increasingly long supply chains from a variety of sources. But this has led to a much more brittle business model that is subject to a single point of failure. Supply chain resilience has become a central component of business continuity.

Supply chain resilience requires much more than a traditional ‘business recovery plan.’ The special demands for resilience need to be built into the very strategy of the outsourcing process. Continuity planers now need to understand the many new reasons for supply failure, whether it sudden or gradual, local or international, in quality or quantity. This highly practical and interactive class brings together the concepts of risk, continuity, relationship and supply chain management within the context of modern day business strategy.

Course ObjectivesParticipants are expected to have some experience and understanding You will come away from the course:

Able to recognize the supply threats and how to manage these threats.

Able to get advice to the corporate board to enable decisions about risk and impact before outsourcing relationships are contracted and irreversible.

Able to judge which of the organization’s critical dependencies may be out-sourced; including the intellectual assets, brand values, operability, commu-nications, compliance and other legalities, business control and other single points of catastrophic risk.

Able to evaluate a third party’s risk and continuity planning systems against internal organisation dependencies.

Able to audit, benchmark, and exercise supply chain continuity plans.

Certification and Accreditation The course concludes with a multiple choice exam. Successful passing of this exam earns the participant a Certificate in Supply Chain Risk Management accredited by ICOR. David Kaye’s textbook, “Managing Risk and Resilience in the Supply Chain” is included in the course materials.

For more information about ICOR’s courses, go to www.theicor.org or call 866.SOLVE21 (765.8321)