iiba "the next labor crisis..déjà vu to the 1990’s all over again" 2007 james del...

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IIBA IIBA "The Next Labor "The Next Labor Crisis..Déjà Crisis..Déjà vu to the 1990’s All Over Agai vu to the 1990’s All Over Agai n" n" 2007 2007 James Del Monte CPC James Del Monte CPC JDA Professional Services, Inc. JDA Professional Services, Inc.

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Page 1: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

IIBAIIBA"The Next Labor "The Next Labor Crisis..DéjàCrisis..Déjà

vu to the 1990’s All Over Again" vu to the 1990’s All Over Again"

20072007

James Del Monte CPCJames Del Monte CPC

JDA Professional Services, Inc.JDA Professional Services, Inc.

Page 2: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

Sooo, Tell Me About Your Career.Sooo, Tell Me About Your Career.

Page 3: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

Hard Questions Part 1Hard Questions Part 1

1.1. Who are you and what does JDA stand Who are you and what does JDA stand for?for?

2.2. What is going on in the employment What is going on in the employment market?market?

3.3. Why is it taking so long to find a position Why is it taking so long to find a position I want if unemployment is so low?I want if unemployment is so low?

4.4. Why don’t recruiters return my calls?Why don’t recruiters return my calls?

5.5. What does the future employment What does the future employment outlook look like?outlook look like?

Page 4: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

Hard Questions Part 2 Hard Questions Part 2

1.1. What positions are moving off shore What positions are moving off shore and how does this impact me?and how does this impact me?

2.2. Are B/A positions going more Are B/A positions going more contract or Full-Time?contract or Full-Time?

3.3. What can I do to position better What can I do to position better myself for growth?myself for growth?

4.4. How much difference does How much difference does education or certification make?education or certification make?

Page 5: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

Hard Questions Part 3Hard Questions Part 3

1.1. Are you done yet?Are you done yet?

Page 6: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

What JDA Does. . .What JDA Does. . .

JDA provides clients with a full full complement complement of information of information technology professionals.technology professionals.Our services are designed to meet Our services are designed to meet the unique and changing the unique and changing requirements of our clients.requirements of our clients. Full-Time Staffing

Contract /Temporary Staffing

Special Projects Staffing

JDA

Page 7: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

Law of Supply and DemandLaw of Supply and Demand

The demand for skilled professionals peaked 4Q99 and has decreased, bottoming out 3Q03. The current cycle indicates that

once again there are more positions than skilled professionals, and this is projected to continue past 2010.

Labor Surplus vs. Skill Shortage

1984

1995

2Q01

4Q04

Demand Bottomed

4Q99

Demand Peaked

Demand Bottomed Supply

Demand

1989 3Q03

Page 8: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

Most Requested InformationMost Requested Information

How to write a How to write a resignation letter resignation letter articlearticle

High cost of High cost of turnover article turnover article

Page 9: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

Job Creation

10 million more positions than people in the USA by 2010

Labor Surplus vs. Skill ShortageLabor Surplus vs. Skill Shortage

Page 10: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

EmploymentEmployment Index Index

Employment of workers in IT Occupations

3,100,000

3,200,000

3,300,000

3,400,000

3,500,000

3,600,000

3,700,000

3,800,000

Source: National Association of Computer Consultant Businesses (www.naccb.org)

Page 11: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

IT professionals in high demandIT professionals in high demand

OccupationOccupation 2Q2006 2Q2006 Unemployment rateUnemployment rate

Computer hardware engineersComputer hardware engineers 2.12.1

Computer and information systems managersComputer and information systems managers 2.92.9

Computer programmersComputer programmers 2.12.1

Computer scientists and systems analystsComputer scientists and systems analysts 2.22.2

Computer software engineersComputer software engineers 2.62.6

Computer support specialistsComputer support specialists 2.72.7

Network and computer systems administratorsNetwork and computer systems administrators 4.04.0

Network systems and data communications analystsNetwork systems and data communications analysts 3.43.4

Source: unpublished tabulations of Current Population Survey data furnished by the U.S. Bureau of Labor Statistics.Source: unpublished tabulations of Current Population Survey data furnished by the U.S. Bureau of Labor Statistics.

Page 12: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

The job market has shifted from an Employer’s MarketEmployer’s Market to a Job Seeker’s MarketJob Seeker’s Market - to a Combination MarketCombination Market.

Candidate

Candidate

Candidate

Position

Position

Position

Position

Candidate

2000 - 20032000 - 20032000 - 20032000 - 2003 2004 - 20102004 - 20102004 - 20102004 - 2010

Market ShiftMarket Shift

Page 13: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

Sets the Price Yes NoAnnual Increases 5-15 % 3-6 %

Today’s MenuBusiness Analyst $50K - $ 80KProject/Team Leader - $65K - $110K Large CompanyData Center Manager $75K - $105KData/Voice Comm Spec. $55K - $ 95K. NET Market Value

Page 14: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

Candidate PopulationCandidate Population

25% A Players25% A Players

50% B Players50% B Players

25% C Players25% C Players

Page 15: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

Position Demand . . .Position Demand . . .

% Skills Yrs. Exp.

10 Mgmt./Conslt. 8+ Yrs.

30 Sr. Tech/ 4 – 8 Yrs 1st Line Mgmt

60 Staff/Tech 0 – 5 Yrs

Page 16: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

Talent PoolTalent Pool

% Skills Yrs. Exp.

60 Mgmt./Conslt. 8+ Yrs.

30 Sr. Tech/ 4 – 8 Yrs 1st Line Mgmt

10 Staff/Tech 0 – 5 Yrs

Page 17: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

Position Demand . . . Position Demand . . .

Talent Pool . . . Talent Pool . . .

% Skills Yrs. Exp.

10 Mgmt./Conslt. 8+ Yrs. 60 8+ Yrs

30 Sr. Tech/ 4 – 8 Yrs 30 1st Line Mgmt 4 – 8 Yrs

60 Staff/Tech 0 – 4 Yrs10 0 – 4 Yrs

Page 18: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

Future IT EmployeesFuture IT Employees

Page 19: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

• Will come from companies with less than 100 employees

• In Houston there are less than 4,000 companies with over 100 employees

• These companies need the same services as large companies - just not all the time

80% of Job Growth80% of Job Growth

Page 20: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

Big VS Small Big VS Small

Traditional business don’t create jobs Traditional business don’t create jobs or invent products they buy them or invent products they buy them

Job Growth vs Job CreationJob Growth vs Job Creation Risk Aversive – more committee Risk Aversive – more committee

decision make to limit career riskdecision make to limit career risk

Page 21: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

Increase Staff, 75%

Remain the Same, 22%

Decrease Staff, 3%

2007 Houston IT Hiring2007 Houston IT Hiring

Page 22: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

Who’s LookingWho’s Looking

21%

32%

47%

Active – 47Active – 47 Passive – 32Passive – 32 Not at all – 21Not at all – 21

Page 23: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

Employee ChurningEmployee Churning

CompA

CompB

CompC

Page 24: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

Where Do All of the People Come Where Do All of the People Come From?From?

Internal Full-Time Staff

Low Cost Providers

Network Integrators

Hardware Support Providers

Software Developers/Support

Software Providers

Voice Data Providers

Contract or Temp Labor

Training Companies

Management Consultants

Page 25: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

How Work Gets DoneHow Work Gets DoneOff-shoring

Out-sourcing

Page 26: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

Positions of TomorrowPositions of Tomorrow

Current globalization creates a market for PM, BA, and Functional Analysts who areneeded to manage 3rd party resources.

Page 27: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

Skills CIO’s Look For Personal Inventory

Business/Functional Project Management Communication - written and oral Presentation Problem Solving Critical Thinking Leadership Organization Skills Time Management Attention to Detail Learning Ability Flexibility

Page 28: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

What You Can’t Measure, You What You Can’t Measure, You Can’t ManageCan’t Manage

With no measurable criteria for With no measurable criteria for results, Businesses are not going to results, Businesses are not going to see the added value and budgetary see the added value and budgetary increases will cease.increases will cease.

Show your worth, give measurable Show your worth, give measurable results to show progress and proof of results to show progress and proof of value.value.

Page 29: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

Formal Education vs. CertificationsFormal Education vs. Certifications

50% of Companies questioned, claimed 50% of Companies questioned, claimed no better results with a PMP certified no better results with a PMP certified Project Manager than with one who has Project Manager than with one who has qualified experience but no certification.qualified experience but no certification.

More than half of the Companies More than half of the Companies preferred a formal degree and;preferred a formal degree and;

71% prefer an advanced degree before 71% prefer an advanced degree before promoting to a leadership role.promoting to a leadership role.

Page 30: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

Experience Vs Degrees for Experience Vs Degrees for Management Management

71.9%

28.1%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

Advanced Degree

Experience

Degree

Both

Page 31: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

A faithful employee is as refreshing as a cool day in the

hot summertime. Proverbs 26:13

Page 32: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

How This Impacts YouHow This Impacts You

EmployerEmployer Higher Turn OverHigher Turn Over Higher Employee Higher Employee

Cost Cost Positions Open Positions Open

LongerLonger Higher Hiring CostHigher Hiring Cost Add Fees to BudgetAdd Fees to Budget

EmployeeEmployee More Career More Career

OptionsOptions Training Training Bonuses Bonuses Increase Base Increase Base

SalarySalary

Page 33: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

#1 Success Factor of Executives

• Hire Good People

Page 34: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

JDA ResourcesJDA Resources

Salary SurveySalary Survey Hiring TrendsHiring Trends Cost of Turn OverCost of Turn Over Counter offersCounter offers Hi-Tech CalendarHi-Tech Calendar Hot JobsHot Jobs Interviewing Tips Interviewing Tips

Page 35: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà

701 North Post Oak RoadSuite 610

Houston, Texas 77024-3818

Phone: 713/548-5400www.jdapsi.com

Contract and Full-time Staffing Information Technology Staffing Specialists Consulting and Special Projects

Page 36: IIBA "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2007 James Del Monte CPC JDA Professional Services, Inc. "The Next Labor Crisis..Déjà