ILM Level 3 Diploma for Managers

A Team Leader/Supervisor is a first-line management role with specific operational or project wide responsibilities. Titles might include Team Leader, Supervisor, Project Officer, Shift Supervisor, Foreperson or Shift Manager.

Whichever title the role is given, Team Leaders are there to provide direction, instruction and guidance to their team, ensuring that everyone achieves their personal goals and the goals of the team/organisation. Working in the private, public or third sector, and in organisations of all sizes, specific responsibilities vary between organisations, but the knowledge, skills and behaviours needed for the role will be consistent.

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ILM Level 3 Diploma for Managers

- aligns with the Level 3 Standard for

Team Leader or Supervisor

This course is suitable for aspiring line managers and those who already have management responsibilities - typically Front-Line Managers, Junior Managers, Supervisors, Team Leaders, Project Managers and Shift Supervisors.

The Level 3 programme offers a blended operational-level learning experience, combining coursework with in-role practice, which maximises experiential learning by supporting participants to deliver a work-based improvement project, designed to deliver practical results both for the participants and for the organisations they represent.

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- 360 degree profiling- 1:1 coaching and assessment- Development of a portfolio- Online learning- Master-classes- Achievement of a level 3

management qualification

Delivery and Assessment

Communication

Managing People

Leading People

BuildingRelationships

Financial Management

Level 3:

Organisational Performance

Project Management

Operational Management

Decision Making

Managing Self

Awareness of Self

and Others

Organisational Performance

Interpersonal Excellence

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al E

f ect

ivene

ss

Our approach recognises that individuals move through a series of emotional states or ‘stages’ as they seek to change ingrained patterns of behaviour.

For experts, those who have thrived in their previous role and are taking a step up the ladder, the shift to a leadership role requires them to let go of some of the skills and behaviours that once made them successful, and to adopt or enhance new behaviours, such as networking or delegation.

This course supports people through that growth, encouraging them to embed these new behaviours in the workplace throughout the programme, using that in-role experience to reinforce learning.

The benefits• Participants receive a personalised coaching approach• It can be tailored specifically to the requirements of each participant• It follows a building block approach that is delivered as modules,

blended with other learning approaches• Participants focus on real business challenges, maximising the

application of learning• Real results are delivered for the organisation, which can be monitored

and recognised through the normal performance management process• The Line Manager is engaged and involved throughout• The content of the programme is rooted in participants’ real

organisational context and is therefore seen as credible and relevant• The programme is facilitated by a Consultant experienced in business,

organisations and psychology and able to establish themselves as equals of, and mentors to, the participants

• The approach delivers return on investment for the organisation

The BehaviourChange Journey

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OutcomesThis programme will enable participants to:

• Gain a greater awareness of how they come across as a supervisor and how they can further develop

• Learn what good line management looks like and benchmark where they are currently

• Become responsible and accountable for their actions• Plan and manage work in a way that improves productivity• Effectively manage performance (including tough conversations around

under-performance)• Manage others in a way that builds trust and develops morale• Communicate assertively and challenge appropriately where required• Present themselves with more confidence• Gain greater awareness of basic business and operational

management principles• Learn how to initiate and manage small projects• Gain an internationally recognised professional management qualification

Key responsibilities to include• Supporting, managing and developing team members• Managing projects• Planning and monitoring workloads and resources• Delivering operational plans• Resolving problems• Building relationships internally and externally

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DurationTypically, this programme will take 13 months - but timeframes can be flexible depending on the needs of the employer and/or the participants ability to be successful on the programme.

Participants will normally attend a one-day workshop each month and, on average, will be involved in work-place learning activity for one hour per day during normal working hours.

Content

• Operational Management

• Project Management

• Finance

• Leading People

• Managing People

• Building Relationships

Communication

Self-awareness

• Management of Self

• Problem Solving and Decision Making

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Study modeOur guided teaching is delivered through a mix of live webinars delivered by an experienced tutor, and 24/7 access to online materials. Online teaching sessions make up most of the course, with face-to-face inductions and masterclasses. Participants also have the chance to take part in live discussion with fellow learners during live webinars and via course forums.

You will be involved in:

• Ten knowledge modules exploring in-depth leadership theory and fundamentals, through a combination of online learning and practical classroom workshops

• On-programme assignments for the ILM diploma

• A work-based portfolio and workplace project showcasing how you’ve applied the skills you’ve learnt in the workplace

• An End Point Assessment in the last 2-3 months of the programme – consisting of a portfolio of work, knowledge test, an interview and a discussion relating to your CPD activity

AssessmentThe on-programme assessment ensures the participant is making good progress towards achieving competency in the Knowledge, Skills and Behaviours of a Team Leader/Supervisor.

Upon successful completion the participant will gain a recognised Level 3 Diploma qualification.

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Study Mode

SupportBoth the participant and employer will be supported by a team of Programme Advisors and Skills Coaches who will ensure the participant completes the Knowledge, Skills and Behaviours required and is ready to sit the final assessment (End Point Assessment). We combine online learning, classroom training and on-the-job experience to deliver a flexible, world-class development programme geared to your success.

Our programme helps you easily fit learning around your day job with access to our online learning platform – learning can be accessed anytime, anywhere and on any device, so you get high-quality content on the go.

QualificationA Level 3 Diploma (equivalent to A Level) and, on completion, registration as an Associate member with the Institute of Leadership and Management is available, to support professional career development and progression. Participants without level 2 English and Maths will need to achieve this level prior to taking the end-point assessment.

CostsLevy tax can be used to cover full programme costs.

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To get started on your

apprenticeship journey, call or email us

today to speak with one of our

specialists.+44 (0)3300 241336

hello@managementapprentice.commanagementapprentice.com

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Management ApprenticeCranfield University Innovation Centre University WayCranfield, BedsMK43 0BT

+44 (0)3300 241336hello@managementapprentice.commanagementapprentice.com