HOSPITALITY

IMAGE & BUS INESS ET IQUETTE

PROGRAM

' A MAN'S MANNERS ARE A MIRROR IN WHICH HE SHOWS

HIS PORTRAIT '

Image & Business Etiquette serves a number of purposes especially when you need touse them in certain situations or events and how to handle in grace and style. To know how to handle yourself properly today can sometimes outweigh even yourtechnical skills. This one day program will equip you with all the business etiquette andprotocol knowledge needed to conduct your business or events and most importantlyputting yourself and others at ease by showing more confidence and poise in variousbusiness settings. Business etiquette is important when answering phones, know how to respond tocustomer complaints, know how to play an important role in business meetings, sendingproper emails and thanking business partners. In addition to showing respect andcourtesy, business etiquette can send a message that you are professional and sincereand who knows, you might leave a lasting impression to others.

Subjects Covered in the course: - Introductions and self image- Meetings - Telephone etiquette - Communication skiills- Email etiquette - Business dining etiquette- Self awareness- Social etiquette

International BLeisureAcademy

EDUCATION | INNOVATION | INSPIRATION

By Goethe

A certificate will be issuedafter the course

To book a spot for this

course contact by email: Info@ibla-consulting.com