Increasing Increasing Proficiency Proficiency

Through Through CommunicatioCommunicatio

nn

Efforts to Reduce Efforts to Reduce Remediation atRemediation at

California State University, California State University, ChicoChico Presented by Ted CluverPresented by Ted Cluver

Director of Developmental MathematicsDirector of Developmental Mathematics

Basic StatisticsBasic Statistics

Academic Year

Total RM Including

1 Semester Opportunity

Total RM 2 Semester

Opportunity Minus

Withdrawals Total Passing% Complete

1 Year

07-08 1196 1064 1008 94.74%

06-07 1104 932 869 93.24%

05-06 808 741 686 92.58%

04-05   721 700 97.09%

03-04   598 572 95.65%

02-03   689 639 92.74%

01-02   1227 1063 86.63%

00-01   1073 999 93.10%

Three Approaches to Three Approaches to CommunicatingCommunicating

• Advise students who have been identified Advise students who have been identified as being in danger of failing by their as being in danger of failing by their instructor.instructor.

• Invitational ELM Workshop.Invitational ELM Workshop.

• Letter campaign informing first time Letter campaign informing first time freshmen of their options prior to freshmen of their options prior to attending CSU, Chico in the fall semester.attending CSU, Chico in the fall semester.

AdvisingAdvising

• Each semester we advise approximately 10% Each semester we advise approximately 10% of our remedial students, those who are of our remedial students, those who are jeopardy of failing.jeopardy of failing.

• We place a hold on their records so they can We place a hold on their records so they can not sign up for the next semester’s courses not sign up for the next semester’s courses until they have been advised.until they have been advised.

• Options are: See your instructor, get a tutor, Options are: See your instructor, get a tutor, join a study group, prepare for and retake the join a study group, prepare for and retake the ELM.ELM.

• The success is program is approximately 94%.The success is program is approximately 94%.

ELM WorkshopELM Workshop

• Students with ELM scores that range 42 to 48.Students with ELM scores that range 42 to 48.• An invitation is sent both by email and “snail” An invitation is sent both by email and “snail”

mail.mail.• Students pay $45.00 to attend.Students pay $45.00 to attend.• The workshop is staffed by adjunct faculty.The workshop is staffed by adjunct faculty.• The workshop is Wednesday, Thursday, and The workshop is Wednesday, Thursday, and

Saturday from 9am to 12pm the week prior to Saturday from 9am to 12pm the week prior to school starting.school starting.

• Test is Saturday afternoon.Test is Saturday afternoon.• Students pick up the results the following Students pick up the results the following

Tuesday.Tuesday.

ELM Workshop StatisticsELM Workshop Statistics

  Statistics 2008

     

Score 38: 1/1=100.00%

Score 42: 17/37=45.95%

Score 44: 32/57=56.14%

Score 46: 22/39=56.41%

Score 48: 22/39=56.41%

     

Total Stat: 93/161=57.76%

  Statistics 2007

     

Score 44: 14/31=45.16%

Score 46: 29/37=78.38%

Score 48: 24/37=64.86%

     

Total Stat: 67/105=63.81%

  Statistics 2006

     

Score 46: 26/41=63.41%

Score 48: 32/53=60.38%

Total Stat: 58/94=61.70%

Letter CampaignLetter Campaign

• Late April/Early May a letter is sent out to Late April/Early May a letter is sent out to all first time freshmen of the following fall all first time freshmen of the following fall semester.semester.

• Students are given options to remediate Students are given options to remediate in the summer prior to arriving at CSU, in the summer prior to arriving at CSU, Chico.Chico.

• Students are asked to contact the Math Students are asked to contact the Math Dept. for proper advising.Dept. for proper advising.

• Students submit proof of summer activity.Students submit proof of summer activity.

Letter Campaign Basic Letter Campaign Basic StatisticsStatistics

  2007 2008

Contacts 163 388

Status Elevated 117 155

To GE 86 128

Improvements to Letter Improvements to Letter CampaignCampaign

• Reduce number of phone calls by Reduce number of phone calls by setting up a web page.setting up a web page.

• Letter needs to be more clear.Letter needs to be more clear.• Proof of completion of summer Proof of completion of summer

coursework needs better tracking coursework needs better tracking methods.methods.

• Warning: Course needs can be Warning: Course needs can be dramatically affected by student dramatically affected by student success.success.