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Wilbanks Partners, LLC One Stamford Plaza, 9th Floor
263 Tresser Boulevard Stamford, CT 06901
www.wilbankspartners.com
April 2014
About Wilbanks Partners LLC: The Leader in Executive Search for the
Asset & Wealth Management Industry
Table of Contents
April 2014 2
I. Mission 3
II. Client Services 6
III. Search Process 10
IV. Diversity 14
V. Sustainable Finance 18
VI. Track Record 20
VII. Our Team 23
Wilbanks Partners LLC: Introduction
April 2014 3
I. Mission
Wilbanks Partners LLC: Introduction
Mission
4 April 2014 Wilbanks Partners LLC: Introduction
In a market dominated by uncertainty, the recruitment and retention of executive leadership in the asset and wealth management industry requires a special combination of deep market knowledge, combined with the independence, wisdom and experience to put this knowledge to work accurately.
Mission
5 April 2014 Wilbanks Partners LLC: Introduction
Market Knowledge George Wilbanks brings a 30-year career spent in the investment business, first in venture capital and mutual funds and subsequently building the asset and wealth management practice at Russell Reynolds Associates. He has worked on nearly 1,000 searches with experience in virtually every facet of the investment and wealth advisory business.
Independence Clients can feel secure that their interests are placed first, because the independence of a small private partnership allows a completely objective point of view, without the conflicts of public ownership or competing financial interests, either geographic or by line of business.
Customization Managing executive human capital requires efforts in both retention and recruiting, and always involves both internal and external people resources. Wilbanks Partners LLC was founded on the belief that building a successful longer term partnership with clients requires skills and initiatives in both these areas. We will therefore completely customize every engagement around a client’s needs, not our existing delivery infrastructure.
Exclusivity Wilbanks Partners LLC will provide exclusive services to every client partnership, not taking any other conflicting commitments during the duration of the relationship. We have heard the frustrations of clients in this area, knowing that the large size of many competitors requires that they “feed the machine” to cover large fixed costs, frequently leading to tough choices amongst the demands of multiple clients.
Efficiency Wilbanks Partners LLC is structured as a virtual business, with team members working onsite with clients and out of a network of offices throughout the world with one of the largest business suite operators. Our entire technology and communications infrastructure is SaaS based, using cloud computing solutions, allowing us to move towards SSAE 16/AT Section 101 compliance for absolute confidentiality and institutional grade reliability. The most important outcome of this efficient structure is the ability to work reliably and flexibly around the evolving needs of specific client requirements.
April 2014 6
II. Client Services
Wilbanks Partners LLC: Introduction
Client Services
7 April 2014 Wilbanks Partners LLC: Introduction
Wilbanks Partners LLC provides a full range of executive recruiting and organizational management consulting services to every segment of the asset and wealth management business.
Fields of Specialization
8 April 2014 Wilbanks Partners LLC: Introduction
Asset Management Wilbanks Partners LLC brings expertise across the entire Institutional Investor 300 with a track record of engagements in mutual funds, ETF’s, hedge funds, private equity and institutional separate account businesses. This is the core of the firm’s expertise.
Wealth Management With the volatility of markets putting the value of good advice at the forefront since 2008, this is an important area of focus for Wilbanks Partners LLC. Recent search work includes projects in mass affluent wealth advisory, ultra-high net worth private banking and family offices.
Financial Technology In the face of slower growth in valuations across the global capital markets, restricted capital flows from investors and higher volatility due to unprecedented geopolitical events, asset and wealth management firms are increasingly focused on expense management as a major initiative to drive long term profit growth. Investments in technology are becoming a major driver of innovation in cost savings. Wilbanks Partners LLC’s core business model is a response to this very same phenomenon. Our recent recruiting work has included work with outsourcing vendors, software companies, and middle and back office service providers.
Functional Roles Our work in the asset and wealth management sectors has included investments, sales, marketing, financial management, strategy, technology and operations. Of course, there is a distinguished track record of Board and “C” suite leadership projects.
Services Provided
9 April 2014 Wilbanks Partners LLC: Introduction
Executive Search With the maturing of the field of executive recruiting, there is increasingly little mystery about who the candidates are. But faced with an increasingly litigious society and an alarming degree of media scrutiny, discovering accurate information on personal and professional competencies can be extraordinarily difficult. Wilbanks Partners LLC assumes that every engagement simply starts with a complete list of all the targets in a given universe. The real work is in putting to use a lifetime of relationships across a very wide path of the industry to discover the real character, skills and fit that a candidate might have with business and leadership challenges and cultural fit with our clients.
Organizational Management Consulting Very often the correct solution to an executive resource concern is internally based. Wilbanks Partners LLC will be structured to work closely with clients to determine whether internal resources would be more a more effective solution than external, and if that is the case, how to put those solutions in place with a high degree of certainty that key executives can be retained. In addition, our extensive market knowledge is put to work gauging both the acquisition cost, and the retention cost of a particular executive resource solution.
Executive Assessment Wilbanks Partners LLC is prepared to work closely with clients to integrate a full suite of psychometric tools into our consulting work, whether as part of a search, or on a project specific basis. We work closely in partnership with ghSmart & Company in this field. Most importantly, the team has experience in following through on any assessment with highly customized and fully integrated coaching opportunities.
Executive Coaching As part of successfully integrating a new hire, or in securing the retention of a key performer, it is useful to retain an external point of view to develop both productive communications within a team, or work on specific skill developments. Either through our own team, or in conjunction with a network of other licensed professionals, Wilbanks Partners LLC has provided executive coaching skills at critical junctures with positive results.
April 2014 10
III. Search Process
Wilbanks Partners LLC: Introduction
We Work in Partnership with You
11 April 2014 Wilbanks Partners LLC: Introduction
Wilbanks Partners Commitments
Clear milestones, agreed up front Visible, transparent process Weekly status calls Candidates referenced before approach calls Search won or lost in first month Availability and urgency Influence and relationships
Client Commitments
Honesty and openness of information Commitment and time in the process Permission to be pushed Prompt and detailed feedback Treating individuals as candidates, not
applicants Extend a competitive offer
Briefing Set strategy
and competencies
Market review and prospect identification
Candidate approach
and evaluation
Client/candidate interviews
“A” Prospects
Informal referencing Formal referencing
Our Approach Is Transparent and Centered on Making a “Fast Start”
12 April 2014 Wilbanks Partners LLC: Introduction
Week 1 2 3 4 5 6 7 8 9 10 11 12 13
Initiate search Research commences Job spec. approval
Candidate identification Research continues
Candidate calibration Research continues Wilbanks Partners discusses research and confirm interesting prospects
Potential candidates interviewed by Wilbanks Partners On-going research
Prospect candidate refinement Wilbanks Partners discusses additional research and confirms interesting prospects with client
Client interviews
Candidate selection Preferred candidate selected and offer made 360 degree references taken
Offer negotiation and acceptance
The Science of the Search Process
13 April 2014 Wilbanks Partners LLC: Introduction
April 2014 14
IV. Diversity
Wilbanks Partners LLC: Introduction
Diversity
15 April 2014 Wilbanks Partners LLC: Introduction
Wilbanks Partners LLC is a leader in Diversity Recruiting, having led major initiatives in this area in the last five years at three major investment firms representing some of the most prominent diversity recruitments of the last decade. The results were both in the "C" Suite, including a Chief Investment Officer, the Heads of Distribution for two different firms, as well as multiple placements at the investment analyst and portfolio manager level for another major East Coast suburban investment company.
16
Selected Diversity Recruitments
Client Role
Investment & Wealth Mgmt Business of Major Regional Bank Chief Investment Officer
Major Wealth Management Firm Managing Director & Chief Risk Officer
Leading ESG Investment Firm EVP & Head of Distribution SVP & Head of Pension Sales Head of Internal Sales Desk
Significant Ultra HNW Boutique Private Bank Chief Investment Officer
Major Independent Investment Firm
Member, Board of Directors Principal – Institutional Strategic Consulting Group Head of International Audit Director & CMO – Digital and Social Media Principal – Quantitative Equities Senior Quantitative Research Analyst Quantitative Research Analyst Investment Analyst Deputy Chief Economist Global Macro Economist
Major Global Diversified Independent Invest. Firm EVP, Operations & Implementation, Retirement Svcs Business
April 2014 Wilbanks Partners LLC: Introduction
17
Selected Diversity Recruitments (cont’d)
Client Role
Major Pension Fund Director of Alternative Investments
Major Investment Firm VP & Chief Marketing Officer – Institutional VP & Chief Marketing Officer – Retail
Large Insurance Company Fixed Income Portfolio Manager Fixed Income Credit Analyst
Investment Analytics Software Company Head of Sales
Middle Office Software Company Product Manager
Large Family Office Director of Investments
April 2014 Wilbanks Partners LLC: Introduction
April 2014 18
V. Sustainable Finance
Wilbanks Partners LLC: Introduction
Sustainable Finance
19 April 2014 Wilbanks Partners LLC: Introduction
As an important part of our mission, Wilbanks Partners LLC will be working with the Sustainable Accounting Standards Board, the Global Impact Investment Network, and other partners to bring a unique human resources consulting perspective to the rapidly growing world of sustainable finance. We believe that accounting for material externalities such the environment, social responsibility and governance will be critical to the long term growth and profitability of the asset and wealth management business, and this is our small way of making a difference. This will include the recruitment of investment professionals in the field, where we have already partnered successfully with one of the largest ESG investment firms, as well as consulting services to portfolio companies of impact investors and the support of NGOs active with investors and businesses. We believe that opportunities exist in our own local communities at the bottom decile of wage earners, as well as globally at the bottom of the pyramid.
April 2014 20
VI. Track Record
Wilbanks Partners LLC: Introduction
Selected Representative Assignments
21
Chief Investment Officer Major Regional Bank CIO – Investment & Wealth Management Significant Ultra HNW Boutique Private Bank Chief Investment Officer Leading ESG Investment Firm Chief Investment Officer Major Hedge Fund Managing Director & CIO Leading ESG Investment Firm Chief Investment Officer Major Investment Firm Chief Investment Strategist & Head of Investment Operations Major Pension Fund Director of Alternative Investments Boutique Value Investment Firm Chief Investment Officer Major European Investment Firm MD & CIO Hedge Fund of Funds – US Large Family Office Chief Investment Officer
CEO / COO Major Wealth Management Firm President & Chief Operating Officer Large Global Public Investment Firm President & Chief Executive Officer President – Retail Investments Business Major Regional Bank President – Retail Brokerage Major Global Diversified Investment Firm President – Hedge Fund of Funds President – Retirement Services Investment Analytics Software Co. President & Chief Executive Officer Large Global Securities Services Bank SVP & Chief Operating Officer Major Family Office Chief Executive Officer Large Independent Investment Company Country Head – Canada
Equities Large Hedge Fund Head of Equity Research Large Mutual Fund Company Retailing Analyst Technology Analyst
Board of Directors Major Independent Investment Firm Member, Board of Directors (3) Major Private Equity Firm Member, Advisory Board Investment Software Services Company Member, Board of Directors (5) Large Global Public Investment Firm Chairman Major Financial Services Industry Association Chairman of the Board Global Financial Services Association Board Governance Study & Member Assessment
Fixed Income Major Global Diversified Investment Firm MD & Head, Global Fixed Income MD & Portfolio Manager Large International Insurance Company Senior Credit Portfolio Manager Senior Credit Research Analyst Large Hedge Fund MD & Head of Fixed Income Strategies Major Hedge Fund of Funds Senior Analyst – Manager Assessment (3)
Quantitative Investments Major Independent Mutual Fund Firm MD & Head of Quantitative Equity Investing Senior Quantitative Research Analyst (3) Global Macro Economist (2) Large Electronic Securities Trading Firm Director of Financial Engineering Major Ratings Agency Head of Hedge Fund Ratings
Institutional Sales & Marketing Major Investment Firm Managing Director & Head of DCIO Sales Large Diversified Investment Firm Director, Head of Insurance & Sub-Advised Sales Channel Major Independent Investment Firm EVP & Division Executive, Defined Benefits Administration Leading ESG Investment Firm SVP & Head of Pension Sales Major Investment Firm MD & Head of Institutional Distribution Major Private Equity Firm Partner – New Business Development Alternatives Fund of Funds MD & Head of Sales and Client Service Major Global Diversified Investment Firm MD & Chief Marketing Officer – Institutional Major Investment Firm VP & Chief Marketing Officer – Institutional Major Venture Capital Firm Director, Head of Marketing & Client Service Large Hedge Fund VP – Client Services Relationship Manager Large Investment Management Firm Director – Pension Consultant Relations Large Life & Annuity Insurance Firm Marketing Director – Pension Sales, Midwest
Retail Sales & Marketing Major Investment Management Firm President – Retail Distribution Major Private Equity Firm Head of Retail Distribution Chief Marketing Officer – Retail Leading ESG Investment Firm EVP & Head of Distribution Head of Internal Sales Desk Major Investment Management Firm MD & Head of Retail Distribution Major Investment Management Firm VP & Head of National Accounts Major Investment Management Firm EVP & Head of e-Commerce Major Life and Annuity Insurance Company SVP & Chief Marketing Officer Major Investment Firm VP & Chief Marketing Officer – Retail Major Investment Management Firm Director – New Client Acquisition Director & Chief Marketing Officer – Retail Client Segment Director & Chief Marketing Officer – Digital & Social Media Director & Chief Marketing Officer – ETF & Advisor Channel Major Public Investment Company MD – Product Management & New Product Development Major Investment Firm Director – New Product Development & Product Management Mid-Size Investment Firm MD, National Product & Sales Manager Retail Investment Firm Vice President – Sales, Central Region
April 2014 Wilbanks Partners LLC: Introduction
Selected Representative Assignments
22
Wealth Management & Family Office Major Wealth Management Firm President & Chief Operating Officer EVP & Chief Risk Officer EVP & General Counsel EVP & Head of Finance Major Regional Bank President – Retail Brokerage Division Money Center Bank President – Retail Brokerage Division Major European Private Bank MD & Head of US Private Banking Large Family Foundation Chief Investment Officer Large Family Office Chief Executive Officer Chief Investment Officer Large Family Office President Large Family Office President Director of Investments Large Family Office Director – Manager Search & Evaluation Large Multi-Family Office Investment Director – Fund of Funds
Diversity Major Regional Bank CIO – Investment & Wealth Management Major Wealth Management Firm MD & Chief Risk Officer Leading ESG Investment Firm EVP & Head of Distribution SVP & Head of Pension Sales Head of Internal Sales Desk Significant UHNW Boutique Private Bank Chief Investment Officer Major Independent Investment Firm Member, Board of Directors Principal – Institutional Strategic Consulting Principal & Head of Quantitative Equities Head of International Audit Director & CMO – Digital and Social Media Senior Quantitative Research Analyst Quantitative Research Analyst Investment Analyst Global Macro Economist Major Independent Investment Firm EVP, Operations & Implementation, Retirement Service Business Major Investment Firm VP & Chief Marketing Officer – Institutional VP & Chief Marketing Officer – Retail Major Pension Fund Director of Alternative Investments Large International Insurance Company Fixed Income Portfolio Manager Fixed Income Credit Analyst Investment Analytics Software Company Head of Sales Middle Office Software Company Product Manager Large Family Office Director of Investments
Technology and Operations Major Independent Investment Firm EVP, Operations & Implementation, Retirement Business Global Investment Management Firm Chief Information Officer Global Commodities Trading Services Firm Chief Information Officer Global FX Software and Trading Services Firm MD – Americas Sales & Client Services VP & Head of e-Commerce, Americas Large Financial Services BPO Firm GM – Enhanced Shared Services Large Public Diversified Investment Firm Group Manager – Middle Office Operations Major Investment Management Firm VP – Investment Operations Manager Major Financial Svcs Compensation Consultant VP – Technology & Operations Consulting Major Investment Services BPO Firm VP – Marketing Comm. & Brand Management VP – Digital & Social Marketing Middle Office Software Company VP – New Business Development Product Manager
Legal, Risk Mgmt & Compliance Major Wealth Management Firm MD & Chief Risk Officer MD & General Counsel Major Life & Annuity Insurance Company SVP & Chief Risk Officer Large Global Insurance Firm Head of Risk Management – Hedge Fund of Funds, US Investment Division Major Investment Management Firm EVP & General Counsel SVP & Head of Risk Mgmt, Quantitative Research & Product Development Major Pension Fund Vice President – Investment Risk Major Hedge Fund of Funds Senior Analyst – Risk Management
Corporate Officers Major Investment Management Firm Chief Financial Officer Major Wealth Management Firm EVP & Head of Finance Major Life & Annuity Insurance Company Chief Financial Officer SVP, Corporate Controller & Deputy CFO Major Independent Investment Firm Chief Actuary – Defined Benefit Consulting Head of International Audit Large Global Private Equity Firm Chief Administrative Officer Major Family Office Chief Financial Officer
April 2014 Wilbanks Partners LLC: Introduction
23
VII. Wilbanks Partners Team
April 2014 Wilbanks Partners LLC: Introduction
Wilbanks Partners Team
24
George Wilbanks spent over 26 years building the asset and wealth management practice at Russell Reynolds Associates to an industry leading position before founding Wilbanks Partners LLC in 2011. Earlier he had worked with a venture capital and family office business Agtek International, and then The Dreyfus Corporation in business development as Assistant to the Chairman. A graduate of Williams College with a degree in Political Philosophy, he subsequently earned his MBA in Marketing at New York University’s graduate school of business.
Direct: (203) 303-7766 Mobile: (203) 856-8436
E-mail: [email protected] www.wilbankspartners.com
April 2014 Wilbanks Partners LLC: Introduction
Our Team
25
Susan Walser worked with George in the New York Office of Russell Reynolds with a specialization in finance. She currently is running the Norumbega Inn in Camden, Maine with her husband, a widely acclaimed chef. Earlier she had her own consulting business in New York, Mosaic Strategy Consulting, and worked for two other retained executive search firms. In her career prior to executive search, she served as a finance executive for 14 years, including nine years at Bristol-Myers Squibb, lastly as Senior Director of Investor Relations, and earlier held finance roles at AlliedSignal and Deloitte & Touche. Susan received her B.S. from the University of Connecticut and her MBA from the Darden School of the University of Virginia.
Claudia Kidder has over 25 years of financial services industry experience and founded C.E. Kidder Research. The first ten were spent as a Senior Account Executive for GE Capital and the past fifteen years were spent recruiting hundreds of mid-level and executive-level candidates for financial services and professional services firms. She received her undergraduate degree from the University of Massachusetts with a concentration in finance and a Master’s degree in Industrial-Organizational Psychology from Teachers College, Columbia University in New York City. She is a member of the Strategic and Competitive Intelligence Professionals, Special Libraries Association, and the Association of Independent Information Professionals.
Neil Callaghan has over 20 years experience in the financial services industry and founded SEIN Research. He worked with George at Russell Reynolds Associates for a decade, heading the Asset & Wealth Management research activities. He began his career in research with Wasserstein Perella, and has an undergraduate degree in Economics from Stonehill College and a Masters in Information Sciences from Long Island University/C.W. Post.
April 2014 Wilbanks Partners LLC: Introduction
Our Team
26
Beverly Love worked with George at Russell Reynolds Associates in the asset and wealth management practice. Previously, she worked in the office of the Chief Economist of Morgan Stanley & Company for five years. She earned a Masters from Southern Methodist University and an undergraduate degree from Abilene Christian University. She is also an emerging dramatic coloratura soprano with an extensive repertory.
Lenore Holz worked with George in the Asset and Wealth Management practice at Russell Reynolds Associates. Previously, she worked for the NFL, Time Inc., and the Home Shopping Network. Lenore is the proprietor of Brownstone Concierge LLC which provides exceptional and trusted personal assistance for busy individuals, families and companies. Lenore earned a BA in Sociology from Florida State University. She is active in a wide range of philanthropic endeavors at both the national and community level as a fund raiser, event manager and volunteer.
Carol Karpf most recently served as Founder & Director of the SaltLight Center, an emergency homeless shelter for woman and children, and remains affiliated with SaltLight and its parent organization, Family Promise, in an advisory and fundraising capacity. She began her career with Ernst & Young as an Analyst in the Fraud & Investigative Disputes Services Group and subsequently was an Marketing Associate in the firm’s Financial Services Advisory Group. Carol earned a BSBA in Accounting from the University of Georgia’s Terry College of Business.
April 2014 Wilbanks Partners LLC: Introduction