ITESMVirtual University

ForumMonterreyMay 30, 2003

Dr. Robert W. JeromeAssistant Provost for

Faculty and International Programs

Welcome to

UNIVERSITY of MARYLAND UNIVERSITY

COLLEGE

Outline:I. Overview of UMUC

II. 4 T’sTeachingTrainingTechnology“Touching”

III. Classroom

A Global University

• Founded in 1947

• One of 11 degree-granting institutions of the University System of Maryland

• Mission: to serve primarily adult and part-time students

• More than 82,000 students and 2,400 faculty worldwide

• Online and 200 locations worldwide

UMUC Hallmarks

• Responsive and flexible service to adults for 56 years

• Leader in distance education

• International infrastructure

• Accredited

A Virtual University

• 30 years in distance education (ITV, IVN, Voicemail, Online)

• 18 master’s and 17 bachelor’s degree programs available fully online

• More than 500 courses available online

• 58 graduate and undergraduate certificate programs available online

• Over 87,000 online enrollments in FY02

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

90,000

1997 - 1998 1998 - 1999 1999 - 2000 2000 - 2001 2001 - 2002

Overseas Stateside

Online Course Enrollments

UMUC Online/Distance VS Face to Face Growth

Online

Other Distance

Face to Face

Stateside FY 1997

4%15%

81%

UMUC Online/Distance VS Face to Face Growth

Online

Other Distance

Face to Face

Stateside FY 1998

9%13%

78%

UMUC Online/Distance VS Face to Face Growth

Online

Other Distance

Face to Face

Stateside FY 1999

20%

13%67%

UMUC Online/Distance VS Face to Face Growth

Online

Other Distance

Face to Face

Stateside FY 2000

39%

9%

52%

UMUC Online/Distance VS Face to Face Growth

Online

Other Distance

Face to Face

Stateside FY 2001

51%

5%

45%

UMUC Online/Distance VS Face to Face Growth

Online

Other Distance

Face to Face

Stateside FY 2002

63%

3%34%

Student Profile

• 99% degree seeking

• 80% employed full-time

• Median age: undergrad 32 graduate 35

Student Profile

• Gender 58% Female 42% Male

• Ethnicity 54% White 31% Black 8% Asian 7% Hispanic,

Native American, Other

4 T’s• 1. Teaching

Courses and programs

• 2. Training Faculty and Faculty Development

• 3. Technology 24/7 support

• 4. “Touching” Student services Academic and library services

1. Teaching: Online Education at UMUC• Complete degree programs

• Small classes, highly interactive

• Semester format (5)

• Asynchronous

• Emphasis on teamwork

• High interaction with faculty and other students

• Multi-media delivery

A University of Many Doors

• 79 Undergraduate & Graduate Certificates (58 available online)

• Degrees: Associate through Doctorate

• 21 Bachelor’s Degree Programs

• 18 Master’s Degree Programs

• The Doctor of Management (DM)

Many Doors, Many Formats

• Face-to-face• Distance delivery

Web-based Interactive Video Network (IVN) Interactive Televideo (ITV) Voice mail

• Executive Programs• Short Residency Programs• Mixed Formats

Program and Course Delivery

NOT just email Multi-media delivery

NOT drop in, drop out Weekly structure

NOT independent study Teamwork, ongoing deliverables

NOT just one course Complete programs, multiple entry dates

Primarily asynchronous

NOT real time

Online learning of high quality

NOT impersonal Small classes, highly interactive

Common MisconceptionsCommon Misconceptions UMUC RealityUMUC Reality

2. Training: Quality Faculty

• Scholarly practitioners Experienced professionals Teaching ability Educational achievements

• Committed to teaching 40% have been UMUC faculty

for 5+ years 25%, 10 years and more

Faculty Training and Support

• New faculty orientation• Faculty development workshops• Faculty meetings• Online training on distance teaching strategies• Student evaluations• Peer visits• DE assistance from departments

Support for Faculty

• Office of Distance Education and Lifelong Learning Center for the Virtual University Center for Teaching and Learning Center for Intellectual Property

Rights Institute for Research and Assessment

in Higher Education

3. Technology: Multiple, integrated technologies to deliver educational services

• Web Based Media Text Data Voice Video

• CD ROM

Components of UMUC’s Online Courses

Student Services

• Obtain information/advising

• Acquire course scheduling

• Apply for admission/ registration

• Apply for/receive financial aid

• Arrange personal degree planning

• Drop/add courses• Order textbooks• Receive tutoring

assistance • Arrange examinations• Receive grades• Obtain transcript• Complete courses and

degree programs• Assessment

“Touching”

Library Services• Mdusa

Online, full-text resources Global availability One stop shopping

• USM Library Catalog/Victor Web Web-based library catalog Electronic ordering Home delivery

• Patron Services

• Courses

Thank You!

WWW.UMUC.EDU