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JOB DESCRIPTION

The Regional Rights Resource Team (RRRT) is SPC’s human rights program. RRRT has operated for over

20 years, as the region’s pioneer in human rights and gender capacity building to Pacific states,

institutions and civil society. Through a team of regional advisors and Country Focal Officers (CFOs)

based in member states, RRRT provides a comprehensive suite of policy and legislative advice,

technical assistance and capacity building to support Pacific states to respond effectively to priority

regional human rights priorities, such as gender equality, ending violence against women and children,

disability rights, climate change and equitable, sustainable development.

A home-grown Pacific program, RRRT’s vision is a socially just and equitable Pacific Islands society

based on principles of human rights, democracy, good governance, inclusivity and the rule of law as

the basis of development for Pacific peoples.

To achieve this vision, the SPC RRRT program has three strategic objectives focused on working

simultaneously with Pacific governments, civil society, social institutions, and communities:

Objective 1: Promoting good governance and human rights standards – by supporting PIC governments to commit to and observe regional and international human rights commitments. RRRT has a dual role in assisting member states to apply human rights standards, and supporting SPC programs to apply a rights-based approach (RBA) to development programming;

Objective 2: Ending violence against women – by supporting women and girl survivors of violence to increase access to justice. This occurs through technical assistance to PICs in fully implementing family protection legislation, training to justice service providers and other duty bearers, and institutionalising community-based paralegals as bridges between judiciary and women / communities.

Objective 3: Creating enabling environments – by supporting civil society and communities to promote human rights, gender equality and EVAW. RRRT provides capacity building to

Job Title: Monitoring and Evaluation (M&E) Data Assistant

Work Unit: Regional Rights Resource Team (RRRT)

Responsible To: Team Leader: Monitoring, Evaluation, Learning and Knowledge Management

Responsible For: 0

Job Purpose: MEL data management including collation, entry/storage and verification for RRRT reporting purposes

Date: January 2020

Organisation Context:

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civil society to effectively monitor and advocate for human rights progress, and assistance to communities and schools to adopt human rights, anti-discrimination and violence-free practices.

RRRT has a strong Pasifika make-up, with 85% of RRRT staff being Pacific Islanders from SPC member

countries. RRRT has developed a wide Pacific presence with Country Focal Officers (CFOs) seconded to

line ministries that have an energy and/or mandate for human rights in Federated States of Micronesia

(FSM), Kiribati, Nauru, Palau, Republic of Marshall Islands (RMI), Solomon Islands, Tonga, Tuvalu,

and Vanuatu. CFOs have technical expertise in human rights and broad networks of influence in

government and civil society. CFOs also dedicate some of their time to civil society, promoting

accountability and good governance in each country.

CFOs are supported by a core regional team based in Suva, Fiji with skills in capacity building, Pacific-

style advocacy and lobbying, legislative review and drafting, policy analysis, human rights education

(HRE), research and knowledge management.

Director RRRT

Senior Human Rights Advisors x 7

Country Focal Officers FSM, Kiribati, Nauru, Palau, RMI, Solomon Islands, Tonga, Tuvalu,

Vanuatu

Team Leader: Human Rights Mainstreaming

& Capacity Building

Deputy Director General, Suva

External Advisory Committee

Finance Support Officer

Finance and Administration Officer

Research Intern/s

Communications Assistant

Team Leader: Monitoring,

Evaluation, Learning and Knowledge Management

M&E Data Assistant

Office Administrator

Programme Officer

Pacific Partnership EVAWG Finance and Programme Assistant

Pacific Partnership EVAWG In-Country Project Coordinators (Kiribati, RMI,

Tuvalu)

Monitoring and Reporting Officer

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This position is a full-time position, reporting to the Team Leader Monitoring, Evaluation, Learning and

Knowledge Management who has overall responsibility for RRRT MEL.

Key Result Areas:

Key Result Area 1: MEL data management (55%) Key Result Area 2: RRRT trainees database management and trainee tracking (10%) Key Result Area 3: Support to donor and SPC corporate reporting (30%) Key Result Area 4: MEL support to RRRT capacity building activities (5%)

Job holder is accountable for: Job holder is successful when:

Key Result Area 1: MEL data management (55%)

Maintain RRRT database/s for MEL data storage.

RRRT MEL data is collected, checked, collated and accurately entered into RRRT MEL databases.

Collect, collate and store data (in hard copy, and soft copy form generated from KoBo) from RRRT regional and in-country activities for example, workshop evaluation forms, pre and post-tests, participants lists. Check and verify data for accuracy and completeness, and mark where necessary.

RRRT planning and monitoring information is accurately and timeously entered into RRRT databases

Enter and analyse MEL data from RRRT regional and in-country activities into RRRT’s MEL database/s and share results with RRRT staff.

Information about RRRT’s work can be extracted, reviewed, and updated for divisional and CRGA reporting.

Support RRRT country focal officers (CFOs) to use complete and submit required M&E data, including quarterly reports; performance stories; Participants Lists; Evaluation Forms and Competency tests from in-country workshops.

RRRT and SPC data requirements are fulfilled per corporate guidelines, and on time.

Prepare and maintain RRRT’s annual planning, monitoring and reporting data, and maintain quality control.

Effective collaboration with RRRT and SPC MEL team.

Facilitate use of stored data by RRRT team for project/divisional reporting purposes.

RRRT staff are aware of organisational and divisional MEL requirements.

Support RRRT management in preparing the division’s contributions to SPC Corporate Reports e.g. Pacific Community Results Report, and Results Framework indicators.

RRRT staff follow SPC MEL processes in line with the PEARL Policy, including using the organization’s management information system.

Support RRRT MEL team to collect from RRRT Country Focal Officers and RRRT Senior Advisors, Performance Stories/Case Studies for MEL reporting purposes.

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Key Result Area 2: RRRT trainees database management and trainee tracking (10%)

Check and verify accuracy of details of government and civil society stakeholders trained by RRRT as captured on training Participants Lists.

RRRT trainee database is accurate and up-to-date.

Enter trainees’ data into RRRT trainees’ database.

RRRT trainees can be contacted for feedback on training usefulness and application.

With support from the MELKM Team Leader, select and follow up (phone & email) with trainees from the database to obtain data on trainee satisfaction with the RRRT training/capacity building attended; the usefulness of the training; and how selected trainees have applied what they have learned in their work.

Trainee satisfaction data is available for

donor and corporate reporting requirements.

Provide trainee satisfaction data for inclusion in RRRT reports to donors and SPC corporate reporting.

Key Result Area 3: Support to donor and SPC Corporate reporting (30%)

Extract from database and compile MEL data as necessary for six-monthly or annual RRRT reports to donors and SPC corporate.

Quality MEL data is available for RRRT reporting to donors and SPC corporate.

Support RRRT staff to complete MS Excel annual planning and reporting templates, including carbon off-setting.

All RRRT staff, Senior Advisors and CFOs have completed annual MS Excel work plans and completed bi-annual activity status reporting against work plan.

Collect MEL data from RRRT implementing partners as required (for example UN Women, PSGDN).

RRRT has all necessary MEL data from implementing partners to complete donor and corporate reporting

Key Result Area 4: MEL support to RRRT capacity building activities (5%) Provide administrative and secretarial support to RRRT staff to prepare and photocopy MEL instruments, templates and forms required for RRRT training/capacity building activities.

RRRT staff have MEL instruments, templates and forms required for training/capacity building interventions.

Ensure MEL instruments (including equipment), templates and forms are accurate and provided on time.

CFOs are using RRRT MEL instruments (including equipment), templates and forms in their in-country activities.

Support RRRT Country Focal Officers (CFOs) to increase their use of RRRT MEL instruments, templates and forms in in-country activities.

Note The above performance standards are provided as a guide only. The precise performance measures for this position will need further discussion between the jobholder and supervisor as part of the performance development process. The outcomes of these discussions will be represented in the specific performance plan for the job holder.

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Key internal and/or external contacts Nature of the contact most typical

Internal – RRRT staff Giving/receiving and informing

Facilitating information exchange

Explaining and mediating systems/databases

Internal - other SPC teams (SPL/IT/Finance) Gaining cooperation, influencing and negotiating

Convincing and advising on systems/databases

MEL Officers and Advisors in divisions and corporate functions of SPC

Virtual meetings and face to face workshops to share learning, develop better practices and contribute to SPC’s Pearl toolkit

External – partner organisations Obtaining implementing partner MEL data for collation and entry into RRRT MEL databases

Providing RRRT MEL data to implementing partners as requested

External - donor partners and funding agencies Facilitating effective information exchange

External – auditors, evaluators and analysts Liaising and giving/receiving information

Explaining and clarifying things

The position holder has no delegated authorities as per SPC’s Manuals of Delegation

This section is designed to capture the expertise required for the role at the 100% fully effective level. (This does not necessarily reflect what the current jobholder has.) This may be a combination of knowledge / experience, qualifications or equivalent level of learning through experience or key skills, attributes or job specific competencies. 1. Qualifications

Essential: Desirable:

A tertiary qualification in a relevant field such as Information Management, Monitoring and Evaluation or Finance/Administration or a School Leavers Certificate and 1-3 years similar experience collecting, entering and filing information

A tertiary qualification in development studies, international relations or social sciences

Computer literacy including ability to use MS Excel to advanced level, as well as MS Outlook, MS Word and MS Powerpoint. SCL in computing

Functional Relationship Skills:

Level of Delegation:

Person Specification:

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2. Knowledge / Experience

Essential: Desirable:

- 1-3 years of experience in data/information management or monitoring and evaluation

- Demonstrated attention to detail and multitasking skills

- Proven ability to meet deadlines and flexible approaches to problem solving with demonstrated experience in setting priorities

- Skilled user of databases for entering, processing/cleaning and extracting data

- Strong people skills and ability to work in a multicultural and gender sensitive environment

- Excellent communication and report writing skills in English

- Knowledge of human rights issues in the Pacific

- Familiarity with SPC monitoring and evaluation requirements

3. Key Skills /Attributes / Job Specific Competencies The following levels would typically be expected for the 100% fully effective level:

Expert level

Data information/management skills

MS Excel and other Microsoft applications

Influencing and relationship building skills

Attention to detail and results-oriented problem solving

Oral and written communication skills

Advanced level

Database skills for entering , processing, cleaning and extracting data

Familiarity with SPC corporate policies and strategies

Report writing

Decision making/problem solving

Quality and accuracy

Working Knowledge

Political awareness

Awareness Experience of working on EU projects

6. Key Behaviours All employees are measured against the following Key Behaviours as part of Performance Development.

1. Change and Innovation Stays informed and actively contributes to change initiatives; Looks for ways to demonstrate innovation and initiative in work area; Anticipates emerging issues and looks for ways to improve work practices; Takes a big-picture view of change and models a positive, constructive approach to managing it; Focuses on benefits and ways of overcoming obstacles.

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2. Interpersonal Skills Actively shares information with appropriate people and checks for understanding where necessary; Presents clear, courteous and concise oral and written communications; Engages positively and persuasively with program stakeholders as appropriate; Develops rapport with people at all levels inside and outside the organisation to further the goals of the organisation.

3. Teamwork Actively co-operates and collaborates with others within own team and the wider organisation to further common goals; delivers on personal commitments to team members; Willingly lends a hand to others and is mindful of their needs; Develops partnerships with clients as appropriate

4. Promotion of Equity and Equality Demonstrates attitudes and behaviours that value, respect and protect diversity; Actively promotes equity (relating to e.g. gender distribution) and equality (relating to non-discrimination) in relation to gender, culture, disability, age, position and other differences. Demonstrates consideration of diversity in the organisational setting e.g. taking into account language, timing, and venues when arranging meetings or other events.

5. Judgement Approaches a task/ problem in a practical, sensible way; identifies opportunities/anticipates problems and risks and is decisive; Gives sound advice; Seeks assistance if necessary.

6. Building Individual Capacity Seeks opportunities for continuous personal and professional growth within the context and nature of the organisation; Looks for ways to apply knowledge to the development of best practice in the workplace; Is open and welcoming of feedback and deals with constructively; Taking personal accountability for all aspects of their work and self-managing to improve their own and team performance.

Change to Job Description:

From time to time it may be necessary to consider changes in the job description in response to the changing nature of our work environment – including technological requirements or statutory changes. Such change may be initiated as necessary by the Director Corporate Services. This Job Description may be reviewed as part of the preparation for performance planning for the annual performance cycle. Approved: Manager/Supervisor Date Employee Date