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Kuoni Destination Management DMC PRAGUE

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Page 1: KDM PRG Sales Presentation

Kuoni Destination ManagementDMC PRAGUE

Page 2: KDM PRG Sales Presentation

Kuoni Facts & Figures

Established in 1906 by Alfred Kuoni Kuoni‘s Headquarters are based in Zurich Kuoni is present in over 40 countries worldwide Kuoni ranks among Europe‘s leading tourism companies Turnover: 3,8 billion CHF (2010) Employees: 9 070 World Travel Award – 11th time in a row recognizing Kuoni for its high standard and reliability (2010) Main business segments: Leisure Travel, Destination Management, PCO Services Since 1985: Synonym for professional and successful congress organization

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 2

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Kuoni DMC & sales offices Global Network

GLOBAL NETWORK Kuoni Destination Management Europe

Kuoni Destination Management America

Kuoni Destination Management Africa

Kuoni Destination Management Asia & Pacific

Kuoni Destination Management Middle East

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 3

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Kuoni DMCEuropean Network & Local Expertise

Kuoni Destination Management is active in 26 European cities.

All DMCs provide the full range of services

Many years of Experience

Strong financial standing

Most up-to-date software

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 4

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Our Qualifications

Consistency: One and the same partner globally

Same business model and service level within each destination:- Appearance, checklists, budget handling- Purchasing power through volume gives access to the lower supplier rates

Long lasting purchasing relationships on top management levels

Position of strength through our year-on-year volume

Software:- Administrated centrally from Kuoni’s headquarters- Operated in all offices

Skilled multilingual teams

Local knowledge & excellent supplier relations

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 5

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Benefits for Our Clients

No need to search for a new partner in every new country. Clients can benefit from a stable and long-lasting business relationship.

Save time with local services arrangement and concentrate better on the whole project. Less preparatory work due to the fact that Kuoni and the client already know each other.

Reduced risk given due to Kuoni’s strong financial stability

Take advantage of Kuoni’s softwares.Real time dedicated statistics

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 6

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About us…

Kuoni DMC Prague has been established in 2001. Creative, Professional, Competitive, Progressive,

Global and Local are our core values. Our main focus is professional meetings, incentives,

conferences, special events, congresses, sport hospitality and river cruises. We offer you a

combination of authentic experience, innovative approaches and real passion.

Each project is reliably and creatively applied in accordance with the wishes of our clients.

MANAGED COUNTRIES

Czech Republic

Slovakia

Poland

CONTACT

Kuoni Destination Management s.r.o.

Spálená 4/82

110 00 - Prague 1, Czech Republic

Tel: +420 224 990 141

[email protected]

www.kuoni-dmc.com

https://picasaweb.google.com/kuoni.prague

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 7

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KDM PRG Organisational structure

General Manager CZ,PL,SKMartin Cerha

In Bus. Operation Zuzana Barova

Purchasing Jiri Tomes

KC Kuoni Connect Operation/emergency

Head of Finance Petr Honc

MICE CZ, SK,PLMartin Cerha

Senior PM

CR Customer rel. PM Project Manager MICE

PM Purchasing Manager CM Country Manager

ACC Accounting Manager

Y. Otabe Spiskova

Placing Jiri Tomes

H. Langmajerova

PL Placing Manager

Head of Sales CEEPeter Antoni

S. Jetelova

D. Mika

CM

PM

J. Stickova

assistant PM

N. Babcakova

PLPM

J. Skodova

ACC

ACC

CR

KC

M. Urbanova

MICE & PCO

Head of Operation CEERenate Trachtenberg

INTERCOMPANY

OP

OP

OP

H . Peregrinova PM - PCO

Page 9: KDM PRG Sales Presentation

Who we are…

Our highly qualified team, creative and multi-lingual

(languages: Czech, Slovak, English, German, French, Russian, Greek), is your perfect moments maker

in the heart of Europe.

Martin Cerha Hana Langmajerová

General Manager Senior Project Manager

Šárka Jetelová David Mika Hana Peregrinová

Project Manager Project Manager Congress Project Manager

Monika Urbanová Jana Štičková

River Cruise Product Manager

Project Manager

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 9

Page 10: KDM PRG Sales Presentation

Our team…

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 10

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Destination Management Company

DEFINITION OF DMC

DMC provides a ground services based on local knowledge of their

given destinations. These services can be:

• Transportation • Accommodation• Restaurant dining • Excursions & Activities• Conference Venues• Themed events• Gala dinners• Creative Culture Programs• Logistic• Interpretation and Translation services

DMC´s are able to provide preferential rates based on the buying

power they have with their preferred suppliers.

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 11

Page 12: KDM PRG Sales Presentation

Professional Congress Organizers

DEFINITION OF PCO

PCOs work as consultants for academic and professional associations.

They usually provide full service management for congresses.

These services usually provide:

• Conference design• Registration, abstract handlings• Venue selection and booking• Audio-Visual support• IT support• Logistics• Social Programs• Marketing, printing and web services• Funding and sponsorship• Financial management and budget control

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 12

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Our Tailor-Made Services

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A creative conference

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 14

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A smooth operator

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 15

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A cool sport hospitality

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 16

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A trendy accommodation & unique venues

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 17

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An excellent event

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 18

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A magnificent dinner & extraordinary entertainment

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 19

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Our services

• Corporate meetings & Conferences

• Top class incentive programmes

• Sport events

• Creative culture programmes & festivals

• Teambuilding Activities

• Gala Dinner Programmes

• Tailor Made Services & Themed Events

• Accommodation Management and Additional Services

• Transportation & Logistic

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 20

Page 21: KDM PRG Sales Presentation

Our Proposal sample

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Welcome

Dear Jane,

Thank you for giving us the opportunity to quote on this interesting

project. We strongly believe that we are the right partner for you for

this event. We have long standing experience handling with MICE

groups in a more intimate and personal manners.

We have created this tailor-made presentation to highlight our skills

and experience for you. If there is anything that we can do to help you

with your event, please do not hesitate to contact us.

We are looking forward to speaking with you

Best regards

Contact Us – We like to talk!

David Mika

T +420 224 990 192

[email protected]

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 22

Page 23: KDM PRG Sales Presentation

Prague is….

Prague is the city with a colorful history, lovely architecture, the

world's best beer and a mysterious atmosphere. Since the fall of

communism, it has been transforming into a significant business and

cultural hub in Europe. There is something for everybody!

Besides that it gives you the opportunity

for Shopping- the real treasures are hidden in antiques stores, small

shops selling homemade goods and some open-air markets

for Culture - an overwhelming number of classical music, operas,

ballet, and Czech unique black theaters, international film festivals,

jazz festivals etc.

for History - Prague is a treasure trove. It is listed as The World

Heritage Site by UNESCO.

for Nightlife - from traditional beer halls with accordion players to

sleek modern dance clubs, Prague nightlife is alive.

for Infrastructure - the city boasts of its perfect public transportation

system

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 23

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Destination information

FACTS AND FIGURES

CLIMATE

Czech Republic has a temperate dry climate. The annual average

temperature is 9 degrees celsius (48 F), in summer (June) 19 degrees

cesius ( 66 F), in winter -0,9 degrees celsius ( 15 F).

CURRENCY

The local local currency is the Crown (Kč – CZK), which can be divided

into 100 hellers. In the Czech republic the Euro is not officially used

currency, but it is often accepted. Euro can be easily exchanged in

banks and exchange offices.

GENERAL EMERGENCY NUMBERS

Emergency – T 112

Salvage and rescue service – T 155

Police – T 158, Municipal police – T 156

Fire rescue – T 150

Road emergency service – T 1230, 1240

Dental emergencies – T 224 946 981

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 24

Page 25: KDM PRG Sales Presentation

Getting here

AIRPORT

PRAHA RUZYNĚ

The Prague Airport is located northwest of Prague city centre, it takes

about 15-20 minutes to get to the city centre by public trasportation.

This international air hub yearly services between 11 and 12 million

passengers who can choose from the offer of approximately 50

airlines connecting Prague with about 130 destinations worldwide by

direct scheduled flights

Prague Airport was voted the best Eastern European airport in the

World Airport Awards pole in 2008.

Terminal 1 – Non-Schengen area flights

Terminal 2 – Schengen area flights

Terminal 3 – General Aviation and charter flights

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 25

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Moods in Prague

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 26

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Where are you going to stay ?

MARRIOTT PRAGUE HOTEL · 5 STARS

The five stars Hotel Marriott Prague offers a luxury accommodation in

the centre of Prague. Located in the heart of Prague, close to Old

Town Square, Prague Marriott Hotel brings unparalleled standards of

comfort and service to one of Europe's most beautiful and exciting

cities.

What we think: This upscale hotel evokes classic European charm

and welcomes you with elegant accommodation. Know for first-class

service and event facilities.

QUICK FACTS

Rooms:Style: Cuisine:Address:

Website:

293 DeluxeInternational & CzechV Celnici 8110 00 Prague 1http://www.marriott.com/hotels/travel/prgdt-prague-marriott-hotel/

PROPOSAL FACTS

Dates:Standard room includes:Rooms blocked:Option date:

……………………………………….BB, VAT, City Tax, Safe, Free Access to Fitness & Wellness………………………………………..………………………………………..

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 27

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Where are you going to meet ?

MARRIOTT PRAGUE HOTEL · 5 STARS

MEETING ROOMS

The eleven magnificent function rooms in total 1,450 square meters,

or flexible meeting and exhibition space. The decore and atmosphere

are perfectly suited for meetings, elegant cocktail receptions and

dinners.

PROPOSAL FACTS

Room name:Set up:Room size:Special requests:Food & beverage:

……………………….. ………………………………………………………………………………Daily delegate rate to include:…………………………

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 28

Page 29: KDM PRG Sales Presentation

Where are you going to meet ?

MEETING ROOMS

Name of room

Bohemia 1+2

Bohemia 2+3

Bohemia 1+2+3

Bohemia 1

Bohemia 2

Bohemia 3

Moravia 1+2

Moravia 2+3

Moravia 1+2+3

Moravia 1

Moravia 2

Moravia 3

m2 LxWxH Theatre Class U-Shape Board Cabaret Hollow Gala dinner

370 15x25x3 450 270 88 100 104 114 240

342 15x24x3 420 240 88 100 100 114 230

484 15x34x3 650 360 114 130 148 148 340

142 15x10x3 150 96 43 49 40 56 90

228 15x16x3 300 170 70 86 64 90 150

114 15x8x3 120 72 40 46 36 52 80

177 12x14x3 170 90 40 46 48 52 110

196 12x16x3 180 99 40 46 52 52 120

264 12x22x3 250 150 60 66 86 78 200

68 12x6x3 80 45 24 30 18 30 40

109 12x9x3 110 60 30 38 22 40 50

87 12x7x3 90 45 24 30 18 30 40

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 29

Page 30: KDM PRG Sales Presentation

Where are you going to meet ?

MEETING ROOMS

Name of room

Karlštejn

Valtice

Boardroom

Hluboká 1

Hluboká 2

Hluboká 1+2

m2 LxWxH Theatre Class U-Shape Board Cabaret Hollow Gala dinner

48 7x7x3 40 27 18 24 14 24 30

48 7x7x3 40 27 18 24 14 24 30

21 5x5x3 N/A N/A N/A 10 N/A N/A N/A

91 6x14x3 100 66 31 36 30 36 60

31 6x6x3 24 N/A 10 12 N/A 12 N/A

122 20x6x3 120 69 31 36 30 36 70

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 30

Page 31: KDM PRG Sales Presentation

Where are you going to meet ?

MARRIOTT PRAGUE HOTEL · 5 STARS

FLOOR PLANS

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 31

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Moods in Marriott Prague

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 32

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Who will cook for you ?

ZÁTIŠÍ CATERING GROUP

Zatisi Catering Group is one of the leading catering groups in the

Czech Republic, which operates apart from the four luxury restaurants

in the historic city center as well a catering company. The main

mission of Zatiší Catering Group is to create for you the perfect

combination of perfect service, excellent food and unforgettable

atmosphere during your event. The company specializes in gourmet

ensure gala dinners, banquets, buffets, cocktail parties.

Zatisi Catering Group was the exclusive supplier of catering, gala

dinners during NATO summit in 2002. The group was announced as

the best operator of catering and restaurant services in the Czech

Republic in 2005 - 2007 (Czech 100 Best).

Zátiší Catering group offers its guests a unique culinary experience in

many beautiful places in the Czech Republic and other European

countries as Slovakia, Hungary, Germany and Austria. Zatisi Catering

group is general partner of Prague Congress Centre, State Opera

Prague, Strahov Monastery – Library Prague and many more.

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 33

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Moods – Zátiší Group

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 34

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What will cook for you?

CATERING MENU SUGGESTION

• Welcome drink (De Saint Gaal 1er Cru Champagne, Fresh Orange

Juice, Mineral Water)• Yellow Fin Tuna Tartare with Cream of Passion Fruit• Duck spring rolls with fresh cilantro• Beef Fillet Wrapped in Herbs with Porcini Mashed Potatoes, Green

Asparagus and Glazed Shallot• Quartet from chocolate terrine, chestnut Créme Brullée, lemon

sorbet and wild berries• Beverages (Soft drinks + white or red wine)

Kindly note that the above are samples only – your selection of menus

will be provided upon confirmation of the group.

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 35

Page 36: KDM PRG Sales Presentation

Where are you going to eat ?

MLYNEC

Novotného Lávka 9, 110 00 Prague 1

http://www.mlynec.cz/en/mlynec

We say…..

Enjoy the luxurious surroundings and romantic atmosphere, with a

breathtaking view of the Charles’ Bridge. Mlynec has the first and the

only chef in the Czech Republic to receive the Michelin Bibendum

award.

QUICK FACTS

Cuisine: Style:Dress code: Capacity:

Location: Accessibility:Entertainment:Outdoor: Opening times:

International & CzechLuxurySmart casual 200 guests

Prague - Old TownAccess by mini coach or public transportationOn requestSummer terrace for 10 guestsMon – Sun 12:00 – 15:00 & 17:30 – 23:00

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 36

Page 37: KDM PRG Sales Presentation

What´s on the menu ?

MENU SAMPLE

•Homemade Goose Liver Paté with Foie Gras, Rhubarb Chutney, Farm

Bread •Grilled Pike Perch with Crayfish Sauce and Potato Mousse •Marinated Wildberries with Vanilla Ice Cream

Kindly note that the above are samples only - your selection of

menus will be provided upon confirmation of the group.

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 37

Page 38: KDM PRG Sales Presentation

What to do ?

ALCHEMY OF ART IN MANTO GALLERY

The Manto gallery is a unique space in a baroque house in old part of

Prague. In this inspiring setting, you will be introduced to the Alchemy

of Fire, the creative art of Antonin Manto, one of the Czech Republic´s

foremost glass and iron artists, whose work is exhibited in numerous

galleries and private collections around the world.

Create your very own piece of art. Use your artistic flair to paint a

piece of glass which we will then fire and mould in the kiln at 800°C.

Your own glass bowl will be ready the following day, providing you

with a lasting and unique souvenir of your stay in Prague.

QUICK FACTS

Duration:Dates & Availability:Capacity:

Location:

2 hours All year roundDates upon request 10 – 30 guests (15 persons per group)Prague – Lesser Town

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 38

Page 39: KDM PRG Sales Presentation

What to do ?

ICE HOCKEY TOURNAMENT

For sporting clients we offer real ice hockey tournament. After the

arrival on the ice stadium we do short briefing, than we divide guest

into small teams of 10-15 participants. Every team start with warm up

in the cloak-room! Everyone gets full ice hockey equipment, start with

underwear and finish with jerseys (we might print with company

logo), than we do skate practice on the ice ring and than finally ice

hockey tournament. Great fun and adrenaline even for non-skaters.

One of the players might wear mini camera, we project the screen on

plasma TV, during the game refreshment.

QUICK FACTS

Duration:Dates & Availability:Capacity:

Location:

3 - 4 hours All year roundDates upon request 10 - 500 guests (10 - 15 persons per group)Prague – Ice Hockey Hall

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 39

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An example of our calculation sheet

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 40

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Our Intern

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Sales Activities

EIBTM Barcelona – KUONI booth & networking events IMEX Frankfurt – networking parties KEY PARTNER of MICE CEE (Central Eastern Europe) congress Workshops Fam trips Sales trips Roadshows Personal Contacts, sales calls Press Trips Close cooperation with preferred suppliers & local inbound

authorities.

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 42

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Corporate Responsibility at a glance

GREEN THINKING

http://www.kuoni-corporate-responsibility.com

We believe that the protection of the environment and the green-

friendly life have a positive benefit not only for the planet and for the

people around us, but also for our business. We want to use the green

theme not only as a marketing tool, but we use it ourselves.

What we usual do: training of staff themed saving of energy using of green electricity using of energy saving lamps using of energy saving technical equipment using of environmentally friendly and recycled office materials not printing of the whole documents or emails when possible sorting of rubbish

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 43

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Our Case Studies

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Emerson - Conference

Responsibility for the whole organization Total of 525 top manager delegates Accommodation in 3 hotels in Bratislava Meeting organization Logistic &Transportation Gala Dinner at the New Scene of the Slovak

National Theatre Truck exhibition

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 45

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O2remember - Ghosts busters group Mars

Responsibility for the whole organization Total of 50 delegates Hostess services Decorations Special program & games Gala Dinner Discotheque

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 46

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Tele 2 - Incentive in Prague

Responsibility for the program Total of 130 guests Logistic &Transportation Welcome dinner Conference Logistic Gala Dinner

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 47

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Viking - River Cruises

Responsibility for the program Total of 10 000 guests and more Logistic &Transportation Assistance Special programs Entertainment on the board City tours

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 48

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Our local specialists

AlliedTPro500 7th AvenueUS-New York, NY 10018T +1 212 596 1000F +1 212 313 [email protected]

Private SafarisP.O. Box 350Century CitySA-7446 Cape TownT +27 21 528 2200F +27 21 528 [email protected]

SITA HousePresidential Business ParkC-9,Vasant KunjIN-New Delhi 110070T +91 11 2612 1110F +91 11 2612 [email protected]

Tower B, Delta SquareM.G. Road, Sector 25GugraonIN-122001 HaryanaT +91 124 47 033 00F +91 124 45 63 10 [email protected]

North America Africa India India

Asian Trails Ltd. 9th Floor, SG Tower, 161/1 Soi Mahadlek Luang 3, Rajdamri Road, Lumpini, Pathumwan, Bangkok 10330 T 66-2-626-2000 F [email protected]

Conference & TouringKaiserdamm 11014057 BerlinT +49 (30) 301 280F +49 (30) 301 281 [email protected]

Asia Germany Middle East Australia

Qatar Airways Bldg. Al Maktoum Street, Doha CenterOffice suites 701–705 & 604Dubai - United Arab EmiratesT +971 4 224 2800F +971 4 224 [email protected]

Level 1, 28 Victoria Street,Carlton 3053, VictoriaT +613 9662 1599F +613 9663 [email protected]

Europe

Kuoni Destination ManagementUeberlandstrasse 360CH- 8051 ZurichT +41 44 325 21 11 F +41 44 321 19 [email protected]

KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 49

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We are looking forward to our growing cooperation !

Thank you for your attention! Q & A ?

MOVIEhttp://www.youtube.com/watch?v=bBdMOwcJrS8