kdm prg sales presentation
TRANSCRIPT
Kuoni Destination ManagementDMC PRAGUE
Kuoni Facts & Figures
Established in 1906 by Alfred Kuoni Kuoni‘s Headquarters are based in Zurich Kuoni is present in over 40 countries worldwide Kuoni ranks among Europe‘s leading tourism companies Turnover: 3,8 billion CHF (2010) Employees: 9 070 World Travel Award – 11th time in a row recognizing Kuoni for its high standard and reliability (2010) Main business segments: Leisure Travel, Destination Management, PCO Services Since 1985: Synonym for professional and successful congress organization
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 2
Kuoni DMC & sales offices Global Network
GLOBAL NETWORK Kuoni Destination Management Europe
Kuoni Destination Management America
Kuoni Destination Management Africa
Kuoni Destination Management Asia & Pacific
Kuoni Destination Management Middle East
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 3
Kuoni DMCEuropean Network & Local Expertise
Kuoni Destination Management is active in 26 European cities.
All DMCs provide the full range of services
Many years of Experience
Strong financial standing
Most up-to-date software
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 4
Our Qualifications
Consistency: One and the same partner globally
Same business model and service level within each destination:- Appearance, checklists, budget handling- Purchasing power through volume gives access to the lower supplier rates
Long lasting purchasing relationships on top management levels
Position of strength through our year-on-year volume
Software:- Administrated centrally from Kuoni’s headquarters- Operated in all offices
Skilled multilingual teams
Local knowledge & excellent supplier relations
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 5
Benefits for Our Clients
No need to search for a new partner in every new country. Clients can benefit from a stable and long-lasting business relationship.
Save time with local services arrangement and concentrate better on the whole project. Less preparatory work due to the fact that Kuoni and the client already know each other.
Reduced risk given due to Kuoni’s strong financial stability
Take advantage of Kuoni’s softwares.Real time dedicated statistics
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 6
About us…
Kuoni DMC Prague has been established in 2001. Creative, Professional, Competitive, Progressive,
Global and Local are our core values. Our main focus is professional meetings, incentives,
conferences, special events, congresses, sport hospitality and river cruises. We offer you a
combination of authentic experience, innovative approaches and real passion.
Each project is reliably and creatively applied in accordance with the wishes of our clients.
MANAGED COUNTRIES
Czech Republic
Slovakia
Poland
CONTACT
Kuoni Destination Management s.r.o.
Spálená 4/82
110 00 - Prague 1, Czech Republic
Tel: +420 224 990 141
www.kuoni-dmc.com
https://picasaweb.google.com/kuoni.prague
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 7
KDM PRG Organisational structure
General Manager CZ,PL,SKMartin Cerha
In Bus. Operation Zuzana Barova
Purchasing Jiri Tomes
KC Kuoni Connect Operation/emergency
Head of Finance Petr Honc
MICE CZ, SK,PLMartin Cerha
Senior PM
CR Customer rel. PM Project Manager MICE
PM Purchasing Manager CM Country Manager
ACC Accounting Manager
Y. Otabe Spiskova
Placing Jiri Tomes
H. Langmajerova
PL Placing Manager
Head of Sales CEEPeter Antoni
S. Jetelova
D. Mika
CM
PM
J. Stickova
assistant PM
N. Babcakova
PLPM
J. Skodova
ACC
ACC
CR
KC
M. Urbanova
MICE & PCO
Head of Operation CEERenate Trachtenberg
INTERCOMPANY
OP
OP
OP
H . Peregrinova PM - PCO
Who we are…
Our highly qualified team, creative and multi-lingual
(languages: Czech, Slovak, English, German, French, Russian, Greek), is your perfect moments maker
in the heart of Europe.
Martin Cerha Hana Langmajerová
General Manager Senior Project Manager
Šárka Jetelová David Mika Hana Peregrinová
Project Manager Project Manager Congress Project Manager
Monika Urbanová Jana Štičková
River Cruise Product Manager
Project Manager
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 9
Our team…
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 10
Destination Management Company
DEFINITION OF DMC
DMC provides a ground services based on local knowledge of their
given destinations. These services can be:
• Transportation • Accommodation• Restaurant dining • Excursions & Activities• Conference Venues• Themed events• Gala dinners• Creative Culture Programs• Logistic• Interpretation and Translation services
DMC´s are able to provide preferential rates based on the buying
power they have with their preferred suppliers.
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 11
Professional Congress Organizers
DEFINITION OF PCO
PCOs work as consultants for academic and professional associations.
They usually provide full service management for congresses.
These services usually provide:
• Conference design• Registration, abstract handlings• Venue selection and booking• Audio-Visual support• IT support• Logistics• Social Programs• Marketing, printing and web services• Funding and sponsorship• Financial management and budget control
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 12
Our Tailor-Made Services
A creative conference
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 14
A smooth operator
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 15
A cool sport hospitality
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 16
A trendy accommodation & unique venues
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 17
An excellent event
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 18
A magnificent dinner & extraordinary entertainment
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 19
Our services
• Corporate meetings & Conferences
• Top class incentive programmes
• Sport events
• Creative culture programmes & festivals
• Teambuilding Activities
• Gala Dinner Programmes
• Tailor Made Services & Themed Events
• Accommodation Management and Additional Services
• Transportation & Logistic
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 20
Our Proposal sample
Welcome
Dear Jane,
Thank you for giving us the opportunity to quote on this interesting
project. We strongly believe that we are the right partner for you for
this event. We have long standing experience handling with MICE
groups in a more intimate and personal manners.
We have created this tailor-made presentation to highlight our skills
and experience for you. If there is anything that we can do to help you
with your event, please do not hesitate to contact us.
We are looking forward to speaking with you
Best regards
Contact Us – We like to talk!
David Mika
T +420 224 990 192
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 22
Prague is….
Prague is the city with a colorful history, lovely architecture, the
world's best beer and a mysterious atmosphere. Since the fall of
communism, it has been transforming into a significant business and
cultural hub in Europe. There is something for everybody!
Besides that it gives you the opportunity
for Shopping- the real treasures are hidden in antiques stores, small
shops selling homemade goods and some open-air markets
for Culture - an overwhelming number of classical music, operas,
ballet, and Czech unique black theaters, international film festivals,
jazz festivals etc.
for History - Prague is a treasure trove. It is listed as The World
Heritage Site by UNESCO.
for Nightlife - from traditional beer halls with accordion players to
sleek modern dance clubs, Prague nightlife is alive.
for Infrastructure - the city boasts of its perfect public transportation
system
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 23
Destination information
FACTS AND FIGURES
CLIMATE
Czech Republic has a temperate dry climate. The annual average
temperature is 9 degrees celsius (48 F), in summer (June) 19 degrees
cesius ( 66 F), in winter -0,9 degrees celsius ( 15 F).
CURRENCY
The local local currency is the Crown (Kč – CZK), which can be divided
into 100 hellers. In the Czech republic the Euro is not officially used
currency, but it is often accepted. Euro can be easily exchanged in
banks and exchange offices.
GENERAL EMERGENCY NUMBERS
Emergency – T 112
Salvage and rescue service – T 155
Police – T 158, Municipal police – T 156
Fire rescue – T 150
Road emergency service – T 1230, 1240
Dental emergencies – T 224 946 981
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 24
Getting here
AIRPORT
PRAHA RUZYNĚ
The Prague Airport is located northwest of Prague city centre, it takes
about 15-20 minutes to get to the city centre by public trasportation.
This international air hub yearly services between 11 and 12 million
passengers who can choose from the offer of approximately 50
airlines connecting Prague with about 130 destinations worldwide by
direct scheduled flights
Prague Airport was voted the best Eastern European airport in the
World Airport Awards pole in 2008.
Terminal 1 – Non-Schengen area flights
Terminal 2 – Schengen area flights
Terminal 3 – General Aviation and charter flights
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 25
Moods in Prague
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 26
Where are you going to stay ?
MARRIOTT PRAGUE HOTEL · 5 STARS
The five stars Hotel Marriott Prague offers a luxury accommodation in
the centre of Prague. Located in the heart of Prague, close to Old
Town Square, Prague Marriott Hotel brings unparalleled standards of
comfort and service to one of Europe's most beautiful and exciting
cities.
What we think: This upscale hotel evokes classic European charm
and welcomes you with elegant accommodation. Know for first-class
service and event facilities.
QUICK FACTS
Rooms:Style: Cuisine:Address:
Website:
293 DeluxeInternational & CzechV Celnici 8110 00 Prague 1http://www.marriott.com/hotels/travel/prgdt-prague-marriott-hotel/
PROPOSAL FACTS
Dates:Standard room includes:Rooms blocked:Option date:
……………………………………….BB, VAT, City Tax, Safe, Free Access to Fitness & Wellness………………………………………..………………………………………..
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 27
Where are you going to meet ?
MARRIOTT PRAGUE HOTEL · 5 STARS
MEETING ROOMS
The eleven magnificent function rooms in total 1,450 square meters,
or flexible meeting and exhibition space. The decore and atmosphere
are perfectly suited for meetings, elegant cocktail receptions and
dinners.
PROPOSAL FACTS
Room name:Set up:Room size:Special requests:Food & beverage:
……………………….. ………………………………………………………………………………Daily delegate rate to include:…………………………
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 28
Where are you going to meet ?
MEETING ROOMS
Name of room
Bohemia 1+2
Bohemia 2+3
Bohemia 1+2+3
Bohemia 1
Bohemia 2
Bohemia 3
Moravia 1+2
Moravia 2+3
Moravia 1+2+3
Moravia 1
Moravia 2
Moravia 3
m2 LxWxH Theatre Class U-Shape Board Cabaret Hollow Gala dinner
370 15x25x3 450 270 88 100 104 114 240
342 15x24x3 420 240 88 100 100 114 230
484 15x34x3 650 360 114 130 148 148 340
142 15x10x3 150 96 43 49 40 56 90
228 15x16x3 300 170 70 86 64 90 150
114 15x8x3 120 72 40 46 36 52 80
177 12x14x3 170 90 40 46 48 52 110
196 12x16x3 180 99 40 46 52 52 120
264 12x22x3 250 150 60 66 86 78 200
68 12x6x3 80 45 24 30 18 30 40
109 12x9x3 110 60 30 38 22 40 50
87 12x7x3 90 45 24 30 18 30 40
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 29
Where are you going to meet ?
MEETING ROOMS
Name of room
Karlštejn
Valtice
Boardroom
Hluboká 1
Hluboká 2
Hluboká 1+2
m2 LxWxH Theatre Class U-Shape Board Cabaret Hollow Gala dinner
48 7x7x3 40 27 18 24 14 24 30
48 7x7x3 40 27 18 24 14 24 30
21 5x5x3 N/A N/A N/A 10 N/A N/A N/A
91 6x14x3 100 66 31 36 30 36 60
31 6x6x3 24 N/A 10 12 N/A 12 N/A
122 20x6x3 120 69 31 36 30 36 70
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 30
Where are you going to meet ?
MARRIOTT PRAGUE HOTEL · 5 STARS
FLOOR PLANS
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 31
Moods in Marriott Prague
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 32
Who will cook for you ?
ZÁTIŠÍ CATERING GROUP
Zatisi Catering Group is one of the leading catering groups in the
Czech Republic, which operates apart from the four luxury restaurants
in the historic city center as well a catering company. The main
mission of Zatiší Catering Group is to create for you the perfect
combination of perfect service, excellent food and unforgettable
atmosphere during your event. The company specializes in gourmet
ensure gala dinners, banquets, buffets, cocktail parties.
Zatisi Catering Group was the exclusive supplier of catering, gala
dinners during NATO summit in 2002. The group was announced as
the best operator of catering and restaurant services in the Czech
Republic in 2005 - 2007 (Czech 100 Best).
Zátiší Catering group offers its guests a unique culinary experience in
many beautiful places in the Czech Republic and other European
countries as Slovakia, Hungary, Germany and Austria. Zatisi Catering
group is general partner of Prague Congress Centre, State Opera
Prague, Strahov Monastery – Library Prague and many more.
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 33
Moods – Zátiší Group
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 34
What will cook for you?
CATERING MENU SUGGESTION
• Welcome drink (De Saint Gaal 1er Cru Champagne, Fresh Orange
Juice, Mineral Water)• Yellow Fin Tuna Tartare with Cream of Passion Fruit• Duck spring rolls with fresh cilantro• Beef Fillet Wrapped in Herbs with Porcini Mashed Potatoes, Green
Asparagus and Glazed Shallot• Quartet from chocolate terrine, chestnut Créme Brullée, lemon
sorbet and wild berries• Beverages (Soft drinks + white or red wine)
Kindly note that the above are samples only – your selection of menus
will be provided upon confirmation of the group.
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 35
Where are you going to eat ?
MLYNEC
Novotného Lávka 9, 110 00 Prague 1
http://www.mlynec.cz/en/mlynec
We say…..
Enjoy the luxurious surroundings and romantic atmosphere, with a
breathtaking view of the Charles’ Bridge. Mlynec has the first and the
only chef in the Czech Republic to receive the Michelin Bibendum
award.
QUICK FACTS
Cuisine: Style:Dress code: Capacity:
Location: Accessibility:Entertainment:Outdoor: Opening times:
International & CzechLuxurySmart casual 200 guests
Prague - Old TownAccess by mini coach or public transportationOn requestSummer terrace for 10 guestsMon – Sun 12:00 – 15:00 & 17:30 – 23:00
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 36
What´s on the menu ?
MENU SAMPLE
•Homemade Goose Liver Paté with Foie Gras, Rhubarb Chutney, Farm
Bread •Grilled Pike Perch with Crayfish Sauce and Potato Mousse •Marinated Wildberries with Vanilla Ice Cream
Kindly note that the above are samples only - your selection of
menus will be provided upon confirmation of the group.
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 37
What to do ?
ALCHEMY OF ART IN MANTO GALLERY
The Manto gallery is a unique space in a baroque house in old part of
Prague. In this inspiring setting, you will be introduced to the Alchemy
of Fire, the creative art of Antonin Manto, one of the Czech Republic´s
foremost glass and iron artists, whose work is exhibited in numerous
galleries and private collections around the world.
Create your very own piece of art. Use your artistic flair to paint a
piece of glass which we will then fire and mould in the kiln at 800°C.
Your own glass bowl will be ready the following day, providing you
with a lasting and unique souvenir of your stay in Prague.
QUICK FACTS
Duration:Dates & Availability:Capacity:
Location:
2 hours All year roundDates upon request 10 – 30 guests (15 persons per group)Prague – Lesser Town
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 38
What to do ?
ICE HOCKEY TOURNAMENT
For sporting clients we offer real ice hockey tournament. After the
arrival on the ice stadium we do short briefing, than we divide guest
into small teams of 10-15 participants. Every team start with warm up
in the cloak-room! Everyone gets full ice hockey equipment, start with
underwear and finish with jerseys (we might print with company
logo), than we do skate practice on the ice ring and than finally ice
hockey tournament. Great fun and adrenaline even for non-skaters.
One of the players might wear mini camera, we project the screen on
plasma TV, during the game refreshment.
QUICK FACTS
Duration:Dates & Availability:Capacity:
Location:
3 - 4 hours All year roundDates upon request 10 - 500 guests (10 - 15 persons per group)Prague – Ice Hockey Hall
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 39
An example of our calculation sheet
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 40
Our Intern
Sales Activities
EIBTM Barcelona – KUONI booth & networking events IMEX Frankfurt – networking parties KEY PARTNER of MICE CEE (Central Eastern Europe) congress Workshops Fam trips Sales trips Roadshows Personal Contacts, sales calls Press Trips Close cooperation with preferred suppliers & local inbound
authorities.
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 42
Corporate Responsibility at a glance
GREEN THINKING
http://www.kuoni-corporate-responsibility.com
We believe that the protection of the environment and the green-
friendly life have a positive benefit not only for the planet and for the
people around us, but also for our business. We want to use the green
theme not only as a marketing tool, but we use it ourselves.
What we usual do: training of staff themed saving of energy using of green electricity using of energy saving lamps using of energy saving technical equipment using of environmentally friendly and recycled office materials not printing of the whole documents or emails when possible sorting of rubbish
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 43
Our Case Studies
Emerson - Conference
Responsibility for the whole organization Total of 525 top manager delegates Accommodation in 3 hotels in Bratislava Meeting organization Logistic &Transportation Gala Dinner at the New Scene of the Slovak
National Theatre Truck exhibition
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 45
O2remember - Ghosts busters group Mars
Responsibility for the whole organization Total of 50 delegates Hostess services Decorations Special program & games Gala Dinner Discotheque
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 46
Tele 2 - Incentive in Prague
Responsibility for the program Total of 130 guests Logistic &Transportation Welcome dinner Conference Logistic Gala Dinner
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 47
Viking - River Cruises
Responsibility for the program Total of 10 000 guests and more Logistic &Transportation Assistance Special programs Entertainment on the board City tours
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 48
Our local specialists
AlliedTPro500 7th AvenueUS-New York, NY 10018T +1 212 596 1000F +1 212 313 [email protected]
Private SafarisP.O. Box 350Century CitySA-7446 Cape TownT +27 21 528 2200F +27 21 528 [email protected]
SITA HousePresidential Business ParkC-9,Vasant KunjIN-New Delhi 110070T +91 11 2612 1110F +91 11 2612 [email protected]
Tower B, Delta SquareM.G. Road, Sector 25GugraonIN-122001 HaryanaT +91 124 47 033 00F +91 124 45 63 10 [email protected]
North America Africa India India
Asian Trails Ltd. 9th Floor, SG Tower, 161/1 Soi Mahadlek Luang 3, Rajdamri Road, Lumpini, Pathumwan, Bangkok 10330 T 66-2-626-2000 F [email protected]
Conference & TouringKaiserdamm 11014057 BerlinT +49 (30) 301 280F +49 (30) 301 281 [email protected]
Asia Germany Middle East Australia
Qatar Airways Bldg. Al Maktoum Street, Doha CenterOffice suites 701–705 & 604Dubai - United Arab EmiratesT +971 4 224 2800F +971 4 224 [email protected]
Level 1, 28 Victoria Street,Carlton 3053, VictoriaT +613 9662 1599F +613 9663 [email protected]
Europe
Kuoni Destination ManagementUeberlandstrasse 360CH- 8051 ZurichT +41 44 325 21 11 F +41 44 321 19 [email protected]
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 49
KUONI DESTINATION MANAGEMENT s.r.o. PRAGUE, CZECH REPUBLIC | 50
We are looking forward to our growing cooperation !
Thank you for your attention! Q & A ?
MOVIEhttp://www.youtube.com/watch?v=bBdMOwcJrS8