AIESEC HANOI BEST oGIP AWARD

APPLICATIONNATIONAL R&R APPLICATION IGNITE

2014

CUSTOMER EXPERIENCE

MANAGEMENT

Customer Experience Management Points

Quality Standards Check list made and followed 1

EP Buddy JD defined and implemented 1

iSOS Service is implemented and used for all Eps 1

Insurance or Visa Partnership done or used 0

All cases addressed and closed with comments 2

OPS and CPS conducted for 90% Eps(Specify number of attendees)

2

EP preparation for CV writing and professional competencies

2

2 LEADs Organized 3

At least 1 Newsletter sent for Raising and Matching phase 

3

TOTAL 15

INFORMATION MANAGEMENT

Information Management Points

All forms on Podio workspace have an allotted status 1

Match 2 Realize App have 90% of Eps registered 0

IR survey App to get details from LCs 3

oGIP Partnerships app to save all partnerships done 3

All EP Data from national ORS and OP is addressed 0

All Audits since January are filled completely on time 2

OGX Experience tracker updated 1

National OGX meeting attended(may and june) *1 1+1

TOTAL 12

INTERNATIONAL RELATIONS

MANAGEMENT

International relations management Points

All EPs needs to be updated in national search tool with relevant details

2

EP Searchtool is updated within 48 hours of new TNs/partnership announcement

1

Partnership Framework and codelivery checklist is made between partnering entities

0

EP Profile generated for your LC and used 1

TOTAL 4

GOAL MANAGEMENT

Goal management Points

50% Eps matched through National Partnerships 0

80% Eps matched through National Partnerships 0

India/ Japan Partnerships used 2

Alumni/ member on exchange 2

More than 70% of planned Eps realized (RE) 3

More than 90% of planned Eps realized (RE)  0

More than 70% of planned Eps Matched (MA) 3

More than 90% of planned Eps Matched (MA) 0

>80% Raise target achieved as per plans 5

<80% Raise target achieved as per plans 2

TOTAL 17

INNOVATION AND INITIATIVES

Innovation and Initiatives Points

IT sub product delivered to the market (Matches/Realization for IT TNs)

0

Education sub product delivered to the market (Matches/Realization for edu. TNs)

2

10 stories submitted for Showcasing Platform from LC 2

Innovative Posters and Message 2

Year Long Promotions conducted for registrations 0

Activeness on commission (Reply to mails/ Confirmations/ Sharing stories, experiences)

5

Innovations and Initiatives with results 5

TOTAL 16

TOTAL = 64 POINTS