l&d revolution for law firms
DESCRIPTION
TRANSCRIPT
Your assessment of the outlook for the legal profession ?
Happy days are here again
This is not the end…. perhaps the end of the beginning
It’s life Jim, but not as we know it
We’re doomed
Volume of work available
Rela
tive V
alue
Add
ed
Unique servicesUnique services
Experiential servicesExperiential services
Commodity + servicesCommodity + services
Commodity servicesCommodity services
PriceSensitive
PriceInsensitive
New roles:Legal knowledge engineer
Legal process analyst Legal risk manager
Client relationship manager
New skills:Decomposing
InnovationProject management
Change attitudes:Hourly billing
CommoditisationTraining
LawFirm
Clie
nts
LawFirm
Clie
nts
Past
LawFirm
Clie
nts
Present
LawFirm
Clie
nts
Future
70:20:10
70%:Doing the job
20%:Learning from others
10%:Formal training
Managin
g P
art
ner
Magazi
ne