Leading and Nurturing Innovation and Enthusiasm

12th March 2012

Introduction

Francesca Thompson, Director of Nursing and Executive Lead for Dementia

Chris Dyer, Consultant Geriatrician

Inspiration

Behind the Inspiration

Some is not a number, soon is not a time!

Dementia

Parkinsons

Hip Fracture

Learning Disabilities

End of Life

Nurturing Enthusiasm

Leading and Nurturing Getting the Board on board -- great things happen when

the Board gets intimately involved in the quality care of patients

Discovering the patient journey -- the complexity, processes, problems and opportunities

Having the courage to talk about the human impact of mistakes and complications

Understanding how values-based decision-making is the foundation of quality

Will, new ideas and exquisite execution -- the three things absolutely necessary to improve quality of healthcare.

The Importance of the Environment

Our Staff

Will, Ideas and Execution!

Key Messages Keep it simple –”less is more”Measure – often and with relevant

indicatorsBuild willHave ideasKnow how to carry them out“Will, Ideas, Execution”

Dementia Strategy Group

Executive and clinical lead partnership Kicked off by workshop 2008 Enthusiasts engaged Alzheimer’s Society and Alzheimer’s

Support involved Some early wins

RUH Dementia Strategy

Improved quality of care in general

hospitals

Awareness training for all

Review Paperwork

Develop MHLT Protocol for

referral

Identify cognitive

assessment tool

Develop ward based training

packages

Early assessment carers and

family

Develop Pathway

Wider engagement

Trust board Jan 20101st annual reportStressed - single biggest clinical

issue we faceQuality, safety and efficiency

Further developments

Quality accounts for 2011-12Seconding of matron for dementia careTeam at Qulturum involved and enthusedClear action plan....monitored

Publicity

Carers rate RUH best CARERS SAY RUH BEST FOR DEMENTIA CARE

What are we proud of?

Good engagement, dementia events Ward charter mark a key driver

– 1st “Gold” ward Dementia champions in place

Strong links with 3rd sector Volunteer befriending scheme

Environmental change/ funds

Acknowlegements – some!

Emma Flannery, Rena Cottis Alzheimer’s Society Stephany Bardzil Alzheimer’s Support Jane Davies Matron for Dementia Care Sue Leathers Matron for Older People Jacqui Young Quality Improvement lead Sharon Manhi Head of Quality Improvement Jon Willis Ward Manager Alice Rigby Senior Sister Theresa Hegarty Head of Patient Experience