lean brochure
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THE SHINGO PRIZEfor OPERATIONAL EXCELLENCE
Before the launch of this industry-leading Lean Certification
program in 2006, the industry lacked a true consistent
standard for Lean professional development and
credentialing. The programs functioned independently, leavingorganizations with the difficult task of determining whether the
knowledge and skills fit their Lean practices.
Enter three professional organizations that formed an alliance to
establish the standard for continuous improvement and Lean
practices the Society of Manufacturing Engineers (SME), the
Association for Manufacturing Excellence (AME), and the Shingo
Prize for Excellence in Manufacturing.
These leading organizations brought industry together to create this
rigorous Lean Certification program that Lean-oriented companies
and individuals recognize as comprehensive, timely and effective.
In 2010, the American Society for Quality (ASQ) joined this
collaborative alliance, which truly aligns these leading organizations
to a single standard for Lean certification, providing manufacturers
and their supply chains with a roadmap for workforce development.
This Lean program is the benchmark for achievements and personal
growth in Lean.
Bindustrys t a n d a r d
t h e
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This journey has allowed me to meet and interact with many outstanding Lean
practitioners who have generously shared their time and experiences. I have had
the honor to coach and work with improvement teams that have exceeded my
expectations time and again. Having the certification process under my belt gives me much greater
credibility. Some of the people I have met through the Lean certification process have gone on to
become clients of my company or have recommended me to others.
Pat Wardwell
Lean Gold Certified (LGC)
Chief Operating Officer
Greater Boston Manufacturing Partnership
Ihave personally trained over 100 internal lean practitioners for a prominent Fortune 100
company. They all passed their Lean Bronze Knowledge Exam and, together, have
delivered several million dollars of cost savings for their global organization in the first two
years of the program. The value of the Lean Certification is beyond question for this firm. Bronze and Silver
Certifications are written into their performance assessments and are a requirement to progress to higher
positions of leadership.
Jeff Fuchs
Lean Silver Certified (LSC)
President
Neovista Consulting, LLC
The certification has helped our organizations Lean efforts by giving us a standard
for Lean coaches within our Lean office and embedded in other departments. By
having an established body of knowledge and testing methodology, we have been
able to quickly develop and deploy Lean coach training for our organization to accelerate our Lean
Journey. The Lean Certification is now a requirement for all Lean coaches in our organization.
Jauna Werner
Lean Bronze Certified (LBC)
Lean Team Leader
Memorial Health
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Understanding of Resources.
Confidence in Choices.
The best Lean professionals performing the right Lean
activities. Thats the situation most businesses want.
With an established Lean standard, businesses gain
greater confidence in their project choices. Multiple
certification levels are available based on key
applications tactical, integrative and strategic. As
companies seek resources for improvement projects,
they can quickly and confidently select the right Lean
professional based on their specific business
requirements.
Companies enjoy a clear understanding of the
capability of their resources. And by effectively using
these resources, they can confidently attain their Lean
goals faster and more efficiently.
Growth. Development. Mentoring.
The Lean Certification program provides the
opportunity for significant training and development
for both individuals and companies. Individuals begin
at the tactical level (Bronze). As their career
progresses, candidates build upon their professional
knowledge and skill set while also advancing within
the Lean Certification program. Companies have the
same option to develop their employees using Lean
Certification as their guide. As employees advancewithin the company, they can do the same within
the Lean Certification program.
Mentoring is a fundamental part of the certification
program. As certification candidates progress, they
are required to mentor or coach others. This sharing of
knowledge helps to mold new Lean experts with a
clear understanding of the industry standard. This
unique and distinguishing requirement reinforces the
alignment of Lean principles. Candidates can mentor a
fellow colleague or use Lean Registry to find a protg.
The Lean Registry, a free community connection and
collaboration space for lean practitioners, allows users
to post needs/expertise directly to their profile, create
virtual groups and make safe connections more easily.
Registrants can easily search through shared profiles
to find who might match a specific need they have
and then send an invitation to connect. Users control
if or when to accept a connection and/or share
contact information.
Easier Processes. Globally.
Companies that want easier processes may just get
them. The certification program through systematic
documentation of projects, education, and training
requirements can help standardize Lean practices
within organizations, regardless of size or industry. The
company experiences improved productivity, quality andcustomer responsiveness, while minimizing costs.
Furthermore, as suppliers integrate the Lean Certification
program, additional benefits are realized. Imagine the
alignment of an entire extended supply chain working
toward a common standard and practice of Lean.
Credentials and Mobility.
This industry-leading Lean Certification program is
awarded based on knowledge and experience.
Whether Bronze, Silver or Gold, candidates who earn
this certification must continually demonstrate, through
renewals, that they adhere to accepted Lean
principles. The reward is a portable, professional
credential that travels with certified individuals as they
change jobs and move within or among companies
and industries.
Companies and individuals alike can look to these
credentials as the identifying mark of the effective
practice of Lean knowledge and abilities.
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overviewof cer t i ficat ion requi rements
KNOWLEDGE + EXPERIENCE = LEAN STRENGTH
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T
he true strength of Lean comes over time through depth of
knowledge and experience. The Lean Certification program
comprises Bronze, Silver and Gold levels to represent the
growing achievement by Lean practitioners.
Starting with the tactical nature of the Bronze level, candidates build
their way to Silver and, then, Gold as they learn and gain additional
experiences. Individuals or companies can set the pace at which
progression develops.
All certification candidates must complete the requirements of each
level before they progress to the next level. The progression model
shows how each certification builds upon the development
achieved in the previous certification.
buildinga c h i e v e m e n tT
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I
earned my Lean Bronze Certification (LBC) while working within the
automotive industry. When my position was eliminated due to
restructuring, I was able to leverage my Lean Certification to make a
successful transition to the healthcare industry. The knowledge that I gained going
through the certification process reading the recommended books, understanding how
to document my project work in my portfolio, and capturing my education credits
is invaluable.
Tim Pettry
Lean Bronze Certified (LBC)
Certification Oversight and Appeals Committee
Cleveland Clinic
Ihave been recognized both within our company and with other
organizations as being a Lean leader. I think it is a great experience to be
recognized not only for knowledge, but also for results achieved through
hands-on experiences. Lean gives all types of companies and industries a common
language and process.
Danny Jones
Lean Bronze Certified (LBC)
RCI Manager
The HON Company
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T
he Bronze Certification level evaluates a persons TACTICAL Lean experience.
Attaining Lean Bronze Certification shows that candidates possess a solid
understanding of Lean principles and tools. They are able to tactically implement
Lean to drive improvements and show measurable results. They deploy and apply Lean
principles, concepts and methods locally, within a work cell, work group or value stream.
In addition, they are expected to teach the basic tools of Lean.
This is the starting point for every certification candidate. Every candidate must complete
the Bronze-level requirements before progressing to the next level.
bronzel e v e lT
Phase I Exam
The examination is the beginning phase in the certification
process. Exam content is linked to a specific body of knowledge.
Candidates pursuing Lean Bronze Certification are expected to
successfully pass the approximately 170-question, 3-hour exam
before moving to the portfolio phase.
Phase II Portfolio
Lean Certification candidates continually exercise their Lean
knowledge by participating in activities in which they apply
Lean principles and tools. At the Bronze-Level, practitioners
demonstrate their experience through the development of
their Lean portfolio.
In the portfolio, using the Plan-Do-Check-Act cycle, candidatesprovide summary documentation of their best Lean events,
projects and activities completed, the results and an overall
reflection of their work.
The portfolio is reviewed by peers who are Lean Certified. This
important phase highlights the peer-to-peer development
inherent in the program.
Lean Bronze
Certification OnlineReview Program.Launched in May 2009, the
Lean Bronze Certification
Online Review Program consists
of 8 online courses that help
candidates prepare for the
Lean Bronze Certification
exam. Candidates can focus
their study efforts on the
breadth of Body of Knowledge
topics that they may be tested
on as part of the exam. This is
not intended to be used as
Lean training, but as
review/preparation for the
exam. Available for individual
purchase or a corporate
site license.
General Requirements to Qualify
Successful completion of the exam
Education, training & development requirements
5 tactical Lean projects and a portfolio reflection that passes peer review
Lean Bronze
Certification OnlineReview Program.
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l e a ns i l v e r c e r t i f i c a t i o n
T
he Lean Certification Program added just the right ingredient, helping
to distinguish myself from the crowd. As a result, my career has been
fast-tracked to a management position with full P&L responsibility in a
multinational corporation.
All of the Lean programs executed under my leadership were positively impacted by
cutting lead times and quality costs by up to 50%, increasing productivity up to 40% and
reducing inventories by as much as 50%. My team is focused on our Lean efforts,
reaching beyond the shop floor to other functions of the business for better stability of
processes and sustainability of improvements.
Marian Lemne, P.Eng.PMP
Lean Silver Certified (LSC)
Plant Manager
Surface Systems
My Lean Certification has favorably influenced my consulting practice
in closing contracts. As a sole proprietor, the certification has
provided validation of experience and capability that resulted in
getting contracts that might have otherwise gone to another consultant.
In addition, I have recently been offered a permanent position with a client company. I
believe my certification was a significant influence in their decision. While the other
candidates interviewed could only state their Lean experience, I could prove it.
Larry Anderson
Lean Silver Certified (LSC)
Vice President of Operations
Permian Holdings
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s i l v e rl e v e lS
ilver-level candidates are evaluated on the INTEGRATION of Lean principles and
tools. The integration of Lean activities, coupled with organizational restructuring, is
necessary to transform and sustain Lean operation of a complete value stream.
Candidates at the Silver level should be fully capable of orchestrating this transformation
of a complete value stream through the application of Lean. Candidates must also
demonstrate a keen ability to mentor and coach others on both tactical and integrative
Lean principles and tools.
Mentoring requirements at this level distinguish this professional certification from
other programs.
S
Phase I ExamThe examination is the beginning phase in the
certification process. Exam content is linked to
a specific body of knowledge. Lean Silver
Certification candidates are expected to
successfully pass the approximately
160-question, 3-hour exam before moving
to the portfolio phase.
Phase II PortfolioLean Certification candidates continually
exercise their Lean knowledge and experience
by participating in and leading tactical and
integrative Lean projects. At the Silver level,practitioners demonstrate their leadership of
complete value stream transformation by
means of their Lean portfolio, which is peer
viewed. Candidates must also provide
evidence of tactical events, projects and
activities, and how they integrate tactical
activities for value stream transformation.
Mentoring/Coaching
Lean practitioners invest both in their own Lean
training and development and that of others.
At the integrative level, they help to develop
others on their Lean journey. Candidates arerequired to provide evidence, through their
portfolio, that they are working to coach and
mentor other Lean practitioners.
Candidates are encouraged to coach and
mentor someone within their own company or
with whom a previous mentoring relationship
exists. If needed, candidates can also use the
Lean Registry to find a protg to mentor.
General Requirements
to Qualify Completion of Bronze-Level Certification
requirements
Successful completion of the exam
Education, training & development
requirements
Pass peer review of portfolio requirements
3 tactical Lean projects
2 value stream projects
1 mentoring/coaching report
1 portfolio reflection
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l e a ng o l d c e r t i f i c a t i o n
A
tttaining the Gold-Level Certification has allowed me to deepen
my understanding of Lean principles and I have been able to
bring that learning to other companies that I work with. In a
direct-line management role, I often reflect on what I have learned through the
certification process and how I can improve the development of our employees to
help them to grow in their own Lean journeys. My Lean credential sets a good
example for the people who work for me; they have now all attained Bronze
Certification. And, I can think of several people who have taken time to contact me
after they received their Bronze Certification because they wanted me to know they
appreciated my help and support.
Pat Wardwell
Lean Gold Certified (LGC)
Chief Operating Officer
Greater Boston Manufacturing Partnership
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go l dl e v e lA
t the Gold level, candidates focus on the STRATEGIC transformation of the enterprise.
Strategic Lean is a Lean transformation of an enterprise: a business or organization
systematically working toward a common goal. This may be an entire company, a
plant, a business unit, a satellite office, and may include external suppliers and customers.
Gold-level candidates apply Lean principles and tools through a structured and systemic
approach to achieve significant business results across the organization.
Candidates at the Gold-Level have sufficient Lean experience and knowledge to teach
Lean strategy and leadership. They deploy this knowledge throughout the extended
enterprise.
A
Phase I Exam
The examination is the beginning phase in the
certification process. Exam content is linked to a
specific body of knowledge. Lean Gold
Certification candidates are expected to
successfully pass the approximately 150-question,
3-hour exam before moving to the portfolio phase.
Phase II Portfolio
Lean certification candidates continually
exercise their Lean knowledge and experience
by participating in activities in which they apply
discrete Lean principles.
Gold-level candidates demonstrate their
experience by means of a Lean portfolio, which
is evaluated by a team of Lean experts.
Candidates must be fully capable of:
Applying Lean principles and tools to driveimprovements
Showing measurable results for an enterprise
Orchestrating the transformation of multiple
and extended value streams
Defining and leading enterprise strategic
transformation
Mentoring/Coaching
Lean practitioners help shape each other. At the
Gold-level, candidates are required to show they
are coaching and developing candidates at the
Bronze and/or Silver level. Candidates may
coach and mentor someone within their own
company or with whom a previous mentoringrelationship exists. If needed, candidates can use
the Lean Registry to locate a protg to mentor.
Interview
Candidates at this level are expected to
interview with a team of Lean Certified
professionals and/or program oversight
committee who will evaluate the candidates
applied knowledge related to the portfolio
evidence presented.
General Requirements to Qualify Completion of Bronze- and Silver-Level
Certification requirements
Successful completion of the exam
Education, training & development
requirements
Panel-approved portfolio
1 tactical Lean project
2 value stream projects
2 strategic projects
1 mentoring/coaching report
1 portfolio reflection
Final interview panel
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SME The Society of Manufacturing Engineers
The Society of Manufacturing Engineers is the worlds leading professional society
supporting manufacturing education. Through its member programs, publication,
expositions and professional development resources, SME promotes an increased
awareness of manufacturing engineering and helps keep manufacturing
professionals up-to-date on leading trends and technologies. Headquartered in
Michigan, SME influences more than half a million manufacturing engineers and
executives annually. The Society has members in 70 countries and is supported bya network of hundreds of chapters worldwide. www.sme.org
AME The Association for Manufacturing Excellence
The Association for Manufacturing Excellence (AME), founded in 1985, is the
premier organization for the exchange of knowledge in enterprise excellence.
AME members come together to explore Lean thinking and other enterprise
improvement methods, exchange best practices, and network in order to
advance their careers and improve the performance of their organizations.
AME sponsors the annual International Lean Conference and publishes the award
winning Targetmagazine. It also conducts over 60 seminars and workshops
throughout North America each year. www.ame.org
The Shingo Prize for Operational Excellence
The Shingo Prize was established in 1988 to promote awareness of lean concepts
and to recognize companies that achieve world-class operational excellence
status around the globe. The Shingo Prize philosophy is that world-class business
performance is achieved through a deep understanding and integration of lean
principles, lean systems of management, and the wise application of lean tools
and techniques to create a sustainable culture of continuous improvement.
www.shingoprize.org
ASQ American Society for Quality
ASQ (American Society for Quality) has been the worlds leading authority on
quality for more than 60 years. With more than 85,000 individual and organizational
members, the professional association advances learning, quality improvement
and knowledge exchange to improve business results and to create better
workplaces and communities worldwide. As a champion of the quality movement,
ASQ offers technologies, concepts, tools and training to quality professionals,
quality practitioners and everyday consumers. ASQ has been the sole administrator
of the prestigious Malcolm Baldrige National Quality Award since 1991.
Headquartered in Milwaukee, Wis., ASQ is a founding sponsor of the American
Customer Satisfaction Index (ACSI), a prominent quarterly economic indicator, and
also produces the Quarterly Quality Report. www.asq.org
THE SHINGO PRIZEforOPERATIONAL EXCELLENCE
partnersa b o u t t h e
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CONTACT:
Society of Manufacturing Engineers
One SME Drive, P.O. Box 930
Dearborn, MI 48121-0930
313.425.3000
www.sme.org/leancert
Email: [email protected]