Lessons from Sandy

Note: Creative Commons License allows others to use and share this information, as long as it

is done with attribution credit, without changes, and not for profit

Leveraging

Social Media

and SEO for

Online Disaster

Outreach

LawHelpNY is a Collaborative Project of:

Pro Bono Net

Legal Services NYC

Empire Justice Center

City Bar Justice Center

Volunteers of Legal Services

New York State Bar Association

The Legal Aid Society of New York

Legal Services of the Hudson Valley

Legal Assistance of Western New York

Legal Aid Society of Northeastern New York

About This Toolkit

Nearly one million people are affected by natural

disasters each year. When thinking about response and

recovery, social media has become the go-to tool for

those affected by disasters. The goal of this toolkit is to

help nonprofits and community groups harness the

power of social media and search engine optimization

(SEO) in emergency and disaster situations. It builds on

the lessons learned from the tremendous effort of

hundreds of community groups, government agencies,

and ad hoc groups during and after Sandy and proposes

best practices, new tips, and tools for cost-effective

online disaster outreach.

On the evening of October 29, 2012, as Hurricane Sandy raged through New York State, LawHelpNY staff began

compiling a list of emergency resources, hotlines, and programs offering assistance. Building on our existing

blogging and social media work, we launched a Disaster Assistance Blog in English and Spanish. What began as a

disparate list of resources quickly became a comprehensive online guide to disaster relief at the federal, state, local,

and community level. The blog was later featured on NY1 and NBC News, and is listed among the disaster

resources on the NY 1 website. In addition to this, we used Facebook and Twitter to announce breaking news and

upcoming events. Later, as disaster relief turned into disaster recovery and long-term planning, numerous front

line legal aid organizations throughout New York City began providing direct services to those most affected,

including filing for FEMA and Disaster Unemployment Insurance benefits, answering immigration status questions,

documenting and filing insurance claims, and many other immediate legal needs. To assist, we launched an online

calendar of Disaster Free Legal Clinics.

Through these coordinated online efforts, our blog visits went from about 50 a day pre-Sandy to over 1,000 a day

and are now stabilizing at about 600 per day. We experienced first-hand how powerful, dynamic , and yes, chaotic,

online tools and social media can be in emergency situations—these are superior communication mediums that

can reach way beyond our other communication channels. At the same time, over the course of weeks after Sandy,

several things stood out about our experience that led us to the development of this toolkit: (1) we were struck by

the wide and extensive outpouring of information and assistance online. Some of these efforts were uncoordinated

and duplicative, yet carried out by thousands of well-intentioned people and community groups, (2) the abundance

of information also led to some confusion, spread of half-truths or false rumors, and (3) the resource and

information needs followed a clear sequence from the beginning of the emergency to the post-recovery period. So

we realized that there was logic that could be applied to the creation of online content and information

dissemination especially applicable to disaster outreach—hence, this toolkit.

This toolkit was developed with the support from the New York Community Trust and the New York State IOLA

Fund. This toolkit describes the steps we took, the strategies we followed, the lessons learned and the experiments

still underway. We hope this helps other nonprofits, and especially our sister legal aid organizations whose

mission like ours is to increase access to justice, to better serve those who are victims of emergencies and

disasters. We welcome any feedback, suggestions, additions, etc. as we will keep updating this resource over time.

Please send your comments to info@nylawhelp.org, or to Wilneida Negrón, the staff person responsible for this

project, wnegron@nylawhelp.org.

Who We Are

LawHelpNY (www.LawHelpNY.org and www.AyudaLegalNY.org) is the sole Internet portal in New York State that

provides low-income and vulnerable people with information about free legal aid offices in every county and every

zip code in the state, thousands of Know Your Rights and self-help resources covering 16 areas of civil law, in

English, Spanish and 34 other languages information about the court system, and links to other kinds of advocacy

and social services. The websites feature LiveHelp, an online chat service in English and Spanish so that people

with legal questions or a legal crisis can get one-one real time assistance in finding the information they need.

LawHelpNY is managed by collaboration of ten legal aid, pro bono advocacy, and bar associations called the New

York LawHelp Consortium. It includes Pro Bono Net, Legal Services-NYC, the Legal Aid Society, City Bar Justice

Center, Volunteers of Legal Service, New York State Bar Association, Empire Justice Center, Legal Services of the

Hudson Valley, Legal Assistance of Western NY and the Legal Aid Society of Northeastern NY.

About Us

Ten Trends Regarding Social Media and Online Disaster

Outreach ......................................................................................... 1

Social Media and Search Engine Optimization during Disaster

Relief and Recovery ....................................................................... 2

Making Your Content Easier ................................................... 3

Getting the World Out ............................................................. 8

Top Five Social Media Tips ……………………………………………………….. 11

Mapping and Other Visualization Tools ………………………………………. 14

Index 1 – Sandy-Related Keywords ............................................ 13

Table of Contents

1

Social media has become the fastest and most reliable way to provide information in crisis situations. During

Hurricane Sandy, independent groups, government agencies, and citizens were empowered by these online tools and

platforms. Yet, the process of adopting social media and transforming it to actionable steps which enhance emergency

assistance and recovery efforts remains a complicated one. When looking to utilize social media during emergency

situations, your organization should consider these ten trends about social media and online disaster outreach:

1. Chose a role: active or

passive?

Due to limited time and

resources, your organization

should decide whether to take a

passive or active role during

emergency and disaster

situations. During Sandy, most

groups took a passive role

which included:

� Broadcasting and

dissemination of

information.

� Rumor monitoring and

management.

However, the expanding use of

more active and interactive

social media during Sandy

included:

� Responding to the public

and attending to

assistance requests.

� Monitoring and data

collection.

� Creating “situational

awareness” (see “Using

data for visuals and

maps”.

10 Trends Regarding

Social Media and

Online Disaster

Outreach

Innovative Uses of Social Media and Digital Technologies

during Hurricane Sandy

� Occupy Sandy Recovery: used maps and a WordPress site to provide

information, connect individuals with resources, collect donations, and more.

� Crisis Commons: developed databases, crisis maps and other ways to present

information, to help track the availability of fuel, hotel spaces, transportation

systems and the evacuations of hospital and long-term care facilities.

� Rockaway Help Facebook Page: started by community members, the page was

used to communicate with Rockaway residents and facilitate donations requests.

� American Red Cross Hurricane App: Provided information to help in individual

recovery efforts.

Lessons Learned

� Mobilizing people and

resources.

2. Using data for visuals &

maps

During Sandy, crowd-sourced

data was used to create maps

and other visualizations. These

visuals provided “situational

awareness” by showing the

location of medical assistance,

shelters, ice stations, etc. Their

usefulness has increased calls

for more hyper-local

information.

If your organization wants to

play a more active role in

disaster assistance, explore free

or low-cost tools you can use to

create online maps and other

interactive visuals.

3. Centralized and

aggregated Information

Due to the abundance of

information during and after

Sandy, many groups created

central hubs of information.

These hubs featured volunteer

opportunities, information on

where to find food assistance,

gas stations, pharmacies, hotels,

etc. These hubs were often cited

and/or cross-linked among

different groups and media.

Therefore, before developing

original content, your

organization should make a

collecting of existing resources

and information and provide

that info to the public.

The trends highlighted here provide a snapshot of

how social media and other technologies have

expanded the reach and impact of organizations and

individuals during Hurricane Sandy

4. Personal stories matter

The expanding role of citizen

journalism through social media

allowed residents affected by

Sandy to share information and

experiences. These online

platforms were flooded with

photos, stories, and requests for

assistance. Personal stories can

be used for information

gathering and disaster

community assessments which

you can use to help you create

relevant content for affected

communities.

5. Social media is

powerful, yet fragmented

There are many social media

platforms and tools. Therefore,

the biggest challenges for your

organizations is (1) deciding

which of these you want to use

to distribute your content and

(2) how to get your content

noticed among the various

platforms, and (3) how to keep

up with all the information.

6. Managing information

overload

During Sandy, Red Cross staff

monitored 2.5 million Sandy-

related social media postings.

That’s a lot of content! So,

essential to online disaster

outreach is creating a social

media communication work

flow in order to keep up with

constant information changes

and managing your

organization’s own content

creation.

7. Fact-checking is

essential

Abundance of information was

not the only challenge during

Sandy; managing

misinformation was also

prevalent. Therefore, your

organization should always

make time for fact-checking and

photo verification. These efforts

can highlight your organization’s

expertise and authority.

8. Review social media

plans and policies

Your social media plans and

policies should be reviewed

frequently to ensure that your

agency’s intentions for using

social media during disasters

match the needs of your

community.

9. Collaborate!

During Sandy, social media tools

were used for collaborative

problem solving and decision

making. Therefore, identify your

key partners and ways that you

can collaborate online in the

case of an emergency.

10. Anticipate & plan-

ahead when possible

You never know when the next

emergency situation will arise.

But there are several things you

can do now to ensure you have

the systems in place to be able to

provide effective online disaster

outreach. This toolkit can help

you plan ahead.

Mapping Data in Action: This Google Crisis Map allowed visitors to search for food pantries,

evacuation centers, volunteer opportunities, and more.

There are many reasons why you should consider employing social media and search engine optimize

strategies when conducting online disaster outreach. Key reasons are:

� As stated earlier, more and more people are turning to social media in times of crisis. You don’t

want to miss out on the opportunity to help and engage with your clients and community.

� For the most part, these strategies are a cheap or low-cost way to do community outreach.

� Simple social media and SEO strategies can help you manage the information overload and also

make it easier for others to find your content and information easier and faster in times of an

emergency.

� These strategies can help you collaborate with key stakeholders more effectively.

� They highlight and communicate your clients’ stories and needs to a wider community and help you

to mobilize resources and assistance where needed most.

But I don’t have time to learn both SEO and social media.

That’s ok, because you don’t have to! It’s important to point that SEO and social media strategies are not

two separate and distinct tactics that you have to try to memorize. Rather effective SEO includes the use of

(1) social media along with (2) links and (3) content. These three factors form the basis of effective online

disaster outreach. There is a relationship between these three. Useful and great content that is relevant to

your clients is often shared extensively via social media. Likewise, if your organization has a reputation for

creating consistently good and useful content, key organizations and government agencies will link to your

website and online resources. These links from high quality and reputable websites reinforce your

organization’s online presence as a solid and trustworthy resource.

Social Media and SEO

Social Media &

Search Engine

Optimization

during Disaster

Relief and

Recovery

USING CONTENT

Strategy 1: Using Content

Step 1 Set up a monitoring and listening system

People are increasingly turning to social media for assistance. Is

your organization listening? Don’t wait till the next emergency

to set up your social media monitoring and listening system.

Having these systems in place helps you provide timely and life-

saving information to your client community. By monitoring

online communities, your staff can also identify emerging trends

and potential hotspots that could become flashpoints for crisis.

Listening tools which help you manage information are:

� Topsy

� RowFeeder

� Google alerts

� HootSuite

� Sprout Social

� Buffer

Step 2 manage and organize your online information:

� Use hashtags: in Twitter, Facebook, Google+,

Pinterest, and Instagram to identify trending news

that relates to your community.

� Lookout for special social media channels and

accounts: During Sandy, government agencies and

nonprofits started Sandy-information accounts or

channels on YouTube and Twitter. For example, a

Twitter account called, Sandy Aid (@sandyaid) was

created after Sandy hit. Also, Instacane.com

channeled Sandy-related info from the Instagram

feed).

� Use Twitter Advanced Search: to search for people

who are tweeting within a geographic radius. This

can provide you with live on the-ground news

affecting your target community.

� Use social bookmarking sites: like Reddit,

Digg and StumbleUpon to find popular news

online. During emergencies, there’s usually

whole sections devoted to curating relevant

social news. For example, during Sandy there

was a Hurricane Sandy:

http://www.reddit.com/r/sandy.

During Sandy, there were three

phases to disaster-related

content:

Phase 1: Crisis Preparedness

During this phase, information was

centered on reducing risks and

ensuring safety. The types of

information most common where:

� Location tracking of storm

� Storm warnings

� Evacuation information and

routes

� Shelters and recovery

centers

� Storm photos and footage

Phase 2: Crisis Response

During this phase, information was

focused on providing emergency

assistance and information about the

different types of government and

community resources. It included

info on:

� Responding to emergency

needs from the community

� Available emergency

resources

� Housing and shelters

� Medical and mental health

assistance

� Power and electricity

resources

� Reuniting survivors with

their loved ones

� First aid supplies; Bandages,

antiseptic, etc.

� Water and Food

Phases of disaster-related content

(Continued):

Phase 3: Disaster Recovery

This phase focuses on longer term

planning and support. Important

information should cover things

such as:

� Disaster assistance resources

and disaster recovery

centers

� Factsheets on: education-

related info and contacts,

tenant and homeowners

rights, insurance, taxes, etc.,

� FEMA and state resources

and contacts

� Job/volunteer opportunities

� Legal assistance

� Immigrant resources;

� Financial assistance and

funding resources

� Hotlines

Using hashtags during disaster response and recovery

In New York, a collection of hashtags were used during Sandy as powerful

aggregators of information. The most common ones used were: #Sandy,

#ZoneA, #Frankenstorm, #NYSandy, #NYCSandy, #sandyaid.

• When using hashtags during disaster response and recovery, try not to

recreate the wheel. Instead, search for existing relevant trending

hashtags on Twubs or http://www.hashtags.org/and use these instead.

This will make it easier for find and curate information under one hashtag

as opposed to having to monitor several.

• If you have to create your own hashtag provide a standard formula for

hashtags such as #CityNameEventDate.

Step 3 Make time for photo verification and rumor control

Fake photo circulated during Sandy

In order to reinforce your organizations reputation as a reliable

and accurate source of information, make sure not to fall for fake

photos or false rumors. During Sandy, FEMA launched a

Hurricane Sandy: Rumor Control page, which helped to

distinguish the truth from false information about contractors,

cash cards, food stamps and shelters. You should be sure to

review pages such as this before you send out information or a

photo that has not been verified.

To verify the authenticity of an image, your organization should

practice the use of reverse look-up photo tools to identify the

source of an image. The following free tools do this for you:

� TinEye

� Google Image Search

� RevIMG

Keep in Mind: When designing your

disaster-related content the formats

that are most easily shared online are:

• Tips

• How-to

• Quotes

• Checklists

• Infographics

About Hashtags

Hashtags were developed to create “groupings” on Twitter.” In

regards to disaster assistance and emergency management, the

hashtag you use with your tweets will either create a group, or

include you in an existing group that has already been created

around a specific topic or event. Tweets that do not use hashtags are

easily lost in the social media noise. For example, tweeting without

a hashtag only makes your tweet seen by those that follow you.

However, by adding a hashtag to your tweet, you automatically

include it into existing discussion about the given topic.

.

SEO & SOCIAL MEDIA

Plan ahead: Lay the Ground Work for Effective Online Disaster

Response

The strategies in this toolkit work best with the following essential items.

Whether you have a website and/or a blog that you administer, make sure to:

� Check your design: Content should be easy to read and website should

be easy to navigate. You should also have a responsive design, meaning

that it’s also easy to read and use on mobile phones or tablets.

� Check your speed: Make sure the website and its pages load quickly.

� Check the quality of your content: You should already be devoting time

to producing good original content that is relevant to the needs of your

target community.

� Check your social media presence: You should have an active social

media presence and already be devoting time to keeping your supporters

engaged.

� Check your links: You should already have community groups, non-

profits, and government agencies linking to your website.

This next section discusses specific ways that your organization can

use SEO and social media to make it easier for others to find your

disaster-related content. As mentioned, SEO and social media are no

longer two distinct strategies. Rather, they are now complementary

as one reinforces the other and vice versa.

There are many SEO and social media strategies available, some that

weeks and months to realize their impact. As a result, due to the

need for fast and timely information during a disaster, we will just

be highlighting those strategies which will give you the biggest

impact quickly.

Strategy 2:

Making your

content easier to

find with SEO

and Social Media

During the disaster planning and recovery stages, make sure to monitor keyword searches on Google. Below are steps

you need to make in order to develop a list of keywords for you and your staff:

1. Identify 20 long tail keywords related to the disaster information you want to circulate:

Long tail keywords are longer and more specific keywords. Although, the individual keywords that make up a long

tail keyword are less common; together, they account for a large chunk of search-engine driven traffic. To find long

tail keywords, use Google Adwords Tool and put in a general keyword phrase that describes what your content is

about. For example, if you wrote an article explaining FEMA housing benefits and want to target your search in say,

NYC, you can put FEMA Housing in the Keyword Planner section of this tool and NYC as the geographic area that you

are targeting. When you hit search, look at the last few pages of the results as this is where long tail keywords can

often be found. The blue boxes below highlight the long term keywords for FEMA Housing: (1) help for displaced

families, (2) help with emergency housing, (3) how can I get housing assistance, and (4) fema help for flood victims.

Developing your keywords

Another great tool for finding long

tail keywords is Ubersuggest. Like

Google Ad Words Tool, just plug in a

keyword and the tool will produce a

list of long tail keywords.

For either tool, make sure to always

indicate the city, town, or state that

you are trying to target. This is

especially important for those

smaller community groups or

nonprofits that may be focused on a

specific area. There’s no need to

show up for keywords all around the

country if you only serve your city or

state.

Finally, make sure to review your

keyword searches at least every two

weeks. This helps you identify new

trends; wants and needs of those

involved with the event and keep

you up-to-date with the language

and therefore, keywords that others

are using to search for disaster-

related information.

LawHelpNY Infographic: Using Keywords during Disaster Online Outreach

Step 2: Share copies of this list with your staff:

Make sure that you provide any staff involved in the creation and sharing of your disaster-related content either via

your website, blog, or social media with a list of these keywords. It will help them remember to use these keywords as

much as possible as well as keep them current with the online information needs of your community.

Along these lines, in Index A of this toolkit we have put together a list of Sandy disaster-related

keywords for you to use in your own work.

Step 3: For the fastest impact, incorporate these keywords into key places:

Traditional SEO requires careful integration of selected keywords into both the content you produce as well as the

architecture of your website. These strategies are often not very timely because they require search engines to crawl

your website and content (this process can sometimes take weeks). At the same time, some of these changes requires

the time of your IT staff, so they are not something you can quickly implement.

Therefore, below are the easiest places to incorporate these keywords that can still give you fast SEO impact:

� Titles and headlines within your article or post: Text that is formatted prominently (bigger, bolder, higher

on the page) is more likely to affect search engine placement than other text, so keywords will hold more

weight in headlines. If you do not want to change your article title or headlines, then try putting the keywords

as close to the beginning of your article as you can. This helps with how you are found via Google Instant, and

when you do show up on page one, users will more easily notice your title as they scan down the results.

Note: Try to keep your titles short; such as 60 characters or less. Most search engines will only

recognize up to sixty characters.

� Link text: Optimize the links within your own site and especially any external links you have control over, for

example in your blog, email signatures, social network profiles, and so on. Encourage others to link to you

using your keywords — for instance, by providing keyword-heavy titles and descriptions for resources on

your site.

� Page text: Incorporate your keywords as much as you can within the body of your article. However, do not

go overboard! Rather keep it relevant and not too distracting.

� Website page URL: If you are able to, try to make sure the page URL where your article is posted includes

some of the long tail keywords.

� URLs you craft for social sharing: URLs that promote social sharing have the most impact if they are short

and catchy. However, if you can also incorporate some of your long tail keywords you will also increase its

chances of ranking well in the search engines.

� In your images: There are two places where you should embed your keywords into any images you will be

using. These are (1) Image Alt text and (2) image file name.

How to use your keywords

Below are the top five tips for getting your content out in social media as quickly as possible:

1) Use images: It’s been studied and confirmed extensively that adding images to your post increases

engagement by 200%. Even better, encourage your staff and community to take pics of the impact the

disaster is having in their neighborhood and share those with your networks. If you are not already using

Pinterest or Instagram, you should create an account to keep log your pictures and share them with the public.

2) Ask your readers and social media contacts for help: In an emergency situation, people are eager help

distribute essential information for others. Therefore, if you have created content in the end ask your readers

to share the content on their own pages. On Twitter, make sure to include a “please RT” within your tweet.

Tweets with this included are four times more likely to get a retweet.

3) Simplify your social sharing buttons on your website or blog: In order to encourage social sharing, make

sure to just offer social sharing options for those networks that your community is most likely to use.

Sometimes, social sharing buttons with every social network available can be a put off.

4) Don’t forget to cross-link: In a disaster emergency situation, government agencies, community groups, and

nonprofits, should be working together to get information out to the public as quickly and effectively as

possible. As a result, reach out to partners and ask them to link to your content as well as notify them where

you will be linking to their own.

5) Don’t forget your target community may not be online: Therefore, considerations need to be made to

reach vulnerable populations (i.e. the blind community, lower-income groups) as lack of access and

knowledge to social media poses a barrier to reach then through social media. Connection with organizations

that communicate and work directly with these vulnerable populations will help to alleviate this challenge.

Getting the

Word Out:

The Role of

Social Media

Below is an outline of some of the easiest, timeliest, and most

effective social media strategies which you can use to increase

the findability of your disaster-related content.

As mentioned earlier, one of the biggest surprises in the aftermath of Hurricane Sandy was the extensive and effective

use of social media and digital tools to share information and monitor community needs. Whether it was tools to

monitor Tweets or images, maps that highlighted community needs, crowdsourcing through text messages, or

hackathons, there were several cutting-edge innovations that came together at an astonishing speed.

We can only expect that these will continue to grow and diversify when we are faced

with another unfortunate event.

Therefore, for those organizations or community groups that are interested in using social media and digital tools

more interactively, we have included the table which lists the best data visualization tools available. There are many

digital tools that you can use to create maps and visualize information in compelling and accurate ways. We have

provided information to help you make the best choice based on ease of use, cost, and functionalities available.

Please Note: Freemium refers to those programs which offer basic tools for free, but require you to pay in order to

access more advance features. Tools highlighted as “requires programming skills,” require specialized technical and

programming knowledge.

Visuals

FINAL NOTE

Tool

Easy to

Use

Requires

Programming

Skills Freemium

Open

Source

Offers Multiple

Visualization Tools

Infographics

Visual.ly X X

Piktochart X X

Ease.ly X

Infogr.am X X

Mapping

StatPlanet X X

Worldmapper X X

VIDI X X X

OpenHeatMap X X

Timelines

Timeflow X X

Xtimeline X X

TimelineJS X X

Timeline Setter X X

TimePlot X X X

Data Visualization

Gap Minder X X X

Many Eyes X X X

Hohli X X X

Tableau (Public) X X X

D3.js X X X

Circos X X X

Juice Labs X X X

Gephi X X x

Prefuse X X x

Pentaho X X X

Saiku X X X

VisIt X X X

Paraview X X X

Datawrapper X X X

Diagrams/Charts

Creately X X X

Google Chart Tools X X X

Dia X X X

SmartDraw X X X

Text Visuals

Tagcrowd X X X

Wordle X X X

Network Analysis

Networkx X X

NetDraw X X X

In general many of the Sandy and disaster relief keywords had a low volume, as a result,

the best combination are those which have a low and high volume.

High volume

Sandy hurricane relief

Hurricane sandy relief programs

Disaster relief organizations

Disaster relief organizations list

Disaster recovery services

Emergency Management

Disaster relief assistance

Emergency disaster preparedness

Disaster and recovery

Disaster recovery

Disaster recovery support

NY state disaster relief

FEMA disaster recovery

National flood insurance

FEMA flood insurance

Disaster insurance

Government flood insurance

Flood insurance claims

Federal flood insurance

FEMA disaster recovery center

Disaster recovery assistance

FEMA insurance coverage

Disaster recovery article

Disaster housing assistance

Disaster recovery small businesses

Disaster recovery website

Disaster recovery information

Disaster recovery organizations

Emergency financial help

Housing financial assistance

Disaster recovery program

Probono legal help

Legal help

Fema small business loans

Free clinics

Restoration contractors

House floods

Hurricane sandy temporary housing

Help after hurricane sandy

NY sandy help

Refer to our section on digital

media storytelling for other

tips and suggestions on how to

use your videos and

photographs to share your

research.

Sandy-Related Keywords

Index A

Flood contractors

How do I find a contractor

Dealing with depression

Depression help

Mold removal

Water damage restoration

Mold in house

Irs forms

Tax relief

Irs help

Free tax advice

Tax relief help

Irs debt relief

Food damage

Storm damage repair

sandy disaster relief

sandy grants

help for small business owners

grants for hurricane Sandy

sba loans Sandy

small business loans nyc

Medium Volume

NY disaster relief

NYC disaster relief

Help for hurricane sandy victims

Sandy relief nyc

Hurricane sandy disaster relief

FEMA hurricane sandy

Hurricane sandy relief

Hurricane sandy relief new York

Hurricane relief

Hurricane sandy grants

NY Emergency management

Disaster food assistance

Hurricane sandy assistance ny

Hurricane sandy assistance

Hurricane Sandy housing

Insurance hurricane sandy

Federal disaster assistance

Apply for fema disaster assistance

Fema emergency assistance

Fema disaster assistance Hurricane sandy victims

Hurricane sandy aid

Nys sandy

NYS hurricane sandy

NYS hurricane sandy relief

Sandy hurricane aid

Hurricane sandy claims

FEMA housing

What does flood insurance cover

Sandy insurance claims

Hurricane sandy claims

FEMA claims for hurricane sandy

FEMA disaster relief

What does flood insurance cover

Fema disaster assistance number

Fema housing assistance program

Fema disaster assistance sandy

FEMA gov assistance

Fema financial assistance

Disaster repair

Disaster relief agency

Denial appeal letter

Template for an appeal letter

Free clinic

Disaster contractors

Depression

How to clean mold

Hurricane sandy long island New York

Hurricane sandy grants

Hurricane sandy financial assistance

Hurricane sandy loans

Low-volume

Disaster relief New York

New York Sandy recovery

NYC Sandy recovery

new york Sandy

new york fema

hurricane sandy effects in new York city

New York City Emergency Management

Disaster assistance

Sandy-Related

Keywords

Sandy disaster assistance

Hurricane Sandy disaster assistance

Disaster assistance hurricane sandy

FEMA disaster assistance sandy

Sandy food bank

Hurricane sandy rebuilding

Help after a disaster

National grid nyc

Stress symptoms

Filing tax extension

Staten island sandy damage

storm restoration

staten island hurricane relief

long island new york hurricane sandy

insurance hurricane Sandy

recovery from hurricane Sandy

hurricane sandy restoration

hurricane sandy recovery update

hurricane sandy floods

sandy disaster areas