logistics tran van hoai faculty of computer science & engineering hcmc university of technology...
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Tran Van Hoai 1
Logistics
Tran Van HoaiFaculty of Computer Science & Engineering
HCMC University of Technology
2010-2011
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Outline
• What is logistics ?– As a part of supply-chain
• Systems and total cost approaches• Logistical relationships with a firm• Activities in the logistical channel
2010-2011
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Economic impactsYear Inventory
carrying costs
Transportation costs
Administrative costs
Total US logistics
costs
Logistics as a percentage of
GDP1960 31 44 3 78 14.71965 38 64 4 106 14.71970 56 91 6 153 14.71975 97 116 9 222 13.51980 220 214 17 451 16.11985 227 274 20 521 12.41990 283 351 25 659 11.41995 302 441 30 773 10.42000 377 590 39 1006 10.1
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12th Annual State of Logistics Report, 2001
Strong macro-level economic impacts
mainly contributes to explosive growth- (60% GDP increase) of Ireland’s economy in
mid- and late- 1990s- 15-20% GDP of Vietnam (~12billions USD 2010,
source: Vietstock.vn)
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Impacts to individual customer
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Economic utility
Possession utility Form
utilityPlace utility
Timeutility
• A student uses online service to order Valentine’s Day flowers for his out-of-country girlfriend– Possession utility: service provides secured payment by credit
card– Form utility: service provides correct bouquet– Place utility: bouquet arrives at girlfriend’s residence– Time utility: on Valentine’s Day
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What is logistics ?
• It has been referred by many terms– Business logistics– Distribution– Industrial distribution– Logistics– Logistics management– Materials management– Supply chain
management– …
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• Different organizations may have different definition of logistics• 1st organization:
transportation & inventory management
• 2nd organization: transportation, inventory management & warehousing
Logistics is a part of supply chain process that plans, implements, and controls the efficient, effective forward and reverse flow and storage of goods, services, and related information between point of origin and point of consumption in order to meet customers’ requirements(Council of Logistics Management)
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Supply chain configurations (1)
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Supplier Organization Customer
Direct Supply Chain
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Supply chain configurations (2)
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Supplier’s supplier Organization Customer
Extended Supply Chain
Supplier’s supplier
Customer’s customer
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Supply chain configurations (3)
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Supplier’s supplier Organization Customer
Ultimate Supply Chain
Ultimate supplier
Ultimate customer
Financialprovider
Marketresearch firm
3rd partylogistics supplier
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Supply chain management
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A supply chain management is as systemic, strategic coordination of traditional business functions and tactics across these business functions within a particular and across businesses in the supply chain, for the purposes of improving long-term performance of individual companies and supply chain as a whole(Mentzer et al, 2001)
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Supply-Chain Operations Reference(SCOR)
SCOR process
Definition
Plan Balancing demand & supply to develop actions which best meets requirements
Source Procuring goods & services to meet planned or actual demand
Make Transforming product to finished state to meet planned or actual demand
Deliver Providing finished goods & services to meet planned or actual demand
Return Returning & receiving returned products for any reason
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Increased importance of logistics
• A reduction in economic regulation– Tailored logistics approach to meet different
specific service levels• Technological advances– Computer– Internet
• Growing power of retailers• Globalization of trade– $200billions in 1970 -> $7.7trililions in 2000
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Logistical relationships within firm
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FINANCE PRODUCTIONMARKETING
LOGISTICSSystems approach and total cost approach should be applied to logistics
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Activities in logistical channel
• Customer service• Facility location
decisions• Inventory management• Order management• Production scheduling• Returned products• Transportation
management
• Demand forecasting• Industrial packaging• Materials handling• Parts and service
support• Procurement• Salvage and scrap
disposal• Warehousing
management2010-2011