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Leveraging Innovation without Constraints: The Value of Data Driven Government

Jessica CarstenAugust 30, 2016

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Agenda

• What are the experts saying?

• The current lifecycle of data

• How data democratization can help

• Who is doing this?

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• Smart Machines

• Internet of Things

• Digital Government Platforms

• Software-Defined Architecture

• Risk-Based Security

• Digital Workplace

• Multichannel Citizen Engagement

• Open Any Data

• Citizen e-ID

• Analytics Everywhere

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“The key to progress for digital government

maturity is a singular focus on the exclusive

use of data in designing and delivering

government policies and services.”- Gartner

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Data Fuels the 21st Century Digital Government

By becoming data driven, governments transform themselves

Improve Transparency & Accountability

Build & Promote Public Trust

Citizen Engagement & Empowerment

Improve Operational Efficiency & Fact-Based Decision Making

Promote Economic Development

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Data? What Data?

The current lifecycle of data

Manual

Demographic

Mobile

Computer-

Generated

Financial

Geographic Data Silos

Databases

PCs

Files

Analysts &

Researchers

Corporations &

Small Businesses

Policymakers &

Employees

Citizens &

Students

Developers &

Entrepreneurs

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Ramifications of status quo

What happens when people can’t access data

Wasted time,

money, & resources

Lack of information and ideas

Stalled projects and programs

Angry and frustrated citizens

Administrative turnoverLack of accountability

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Analysis/insights

What if we could democratize data instead?

PolicyAccessUnlock Implementation

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Results of Data Democratization

Why data matters

Maximized utility of

time, money, &

resources

Ideas, innovation, &

entrepreneurship

Improved public services

Prosperity & growth

Satisfied citizens,

re-election

Transparency &

accountability

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What does this look like in real life?

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New Orleans: Ambulance Parking Predictive Modeling

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Food Inspection Forecasting – City of Chicago

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Los Angeles: Frozen Rats!

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Transforming Data into Insights for Anyone

Data democratization in action

DiscoverableVisualize

& AnalyzeContextualize

Share &

Re-use

Discoverability

● Data in the Cloud

● Access Permissions

● Global Search

● SEO Optimization

Analysis

● Filter Data

● Visualize Data

● Analyze Data

● Third-Party Analysis Tools

Contextualize

● Dashboards

● Localize

● Tell a story

● Influence and Inspire

Share & Re-use

● Embed around the web

● Reveal underlying data

● Technical resources for developers

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Open Data Maturity Model

Partnering with government for greater data democratization

Compliance &

Efficiency

• Moving away from

paper processes

• Standardizing formats

• Centralized resources

Transparency &

Openness

• Making data accessible

to constituents

• Using data to evaluate

service quality & usage

• New applications from

data

Constituent Value

• Interactive data

• Contextual framing

• Cross-organizational

socialization of data

• Meets constituents

where they are at

Transformation

• Data-centric principles

drive innovation and

transformation

• Automatic data

publishing

• Established data

standards and policies

eGovernment Open Government Data-Centric Govt Digital Government Smart Government

Predictable &

Repeatable

• Regulatory and

service changes

driven by data

• Sustainability of digital

model and continuous

innovation

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How to get started?

•Begin with the basics: Focus on your priorities

•Start with what you have: Conduct a data inventory

•Compare: Start with OpenDataNetwork.com

•Start measuring: What gets measured gets done

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Thank you!

Jessica Carsten

jessica.carsten@socrata.com

@jessicacarsten