lynette olson, assessment & effectiveness director & gary langer, associate vice chancellor,...
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Lynette Olson, Assessment & Effectiveness Director & Gary Langer, Associate Vice Chancellor, Office of the Chancellor, Minnesota State Colleges and Universities
Educause Annual Conference 2004IT Governance: The Wave of the Future
Copyright Lynette Olson, Gary Langer [2004]. This work is the intellectual property of the authors. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the authors. To disseminate otherwise or to republish requires written permission from the authors.
Minnesota Onlinewww.minnesotaonline.org
1. Minnesota Online Structure & Goals
2. Centralized Services
3. Assessment & Effectiveness Model
4. Discussion
Minnesota Online: Building a System to Deliver Programs at
a Distance
Minnesota State Colleges and Universities
• 32 state universities and community and technical colleges
• 240,000 students per year in credit-based courses
• 130,000 students in non-credit courses.
Minnesota Online Serves
• In 2004, all 32 Minnesota State Colleges and Universities offer students courses online
• Approximately 18,065 students took at least 1 internet course in FY2004
• As of June 2004, Minnesota Colleges and Universities had served 45,074 online students in FY2004
Minnesota Online Data
Increase in Online Learning since Fall 2000
Enrollment
5.5 % of total system headcount taking online courses
Programs
Over 80 programs offered
Fall 2004
Online Programs
28
6980
011
0
20
40
60
80
100
Fall 00 Fall 01 Fall 02 Fall 03 Fall 04
Enrollment - Unduplicated HC
29887284 10074
1712820613
0
5000
10000
15000
20000
25000
Fall 00 Fall 01 Fall 02 Fall 03 Fall 04
Online Enrollments
• Vast majority of online courses taken by students residing in Minnesota (89%)
• Top areas of study: Business & Management, Health Professions, English/Literature, Social Sciences, & Computer Sciences
• More women ( 72%) enrolled than men (28%)
72%
28%
Female
Male
Minnesota OnlineEnrollment Data
Percent of Campus Total
Top 10 Online Enrollment Fall 04 FYE Online FYE Online
Lake Superior C 280 23%
Metropolitan State U 185 11%
St. Cloud State U 167 4%
Minnesota West CC 129 15%
Rochester CTC 114 6%
Anoka Ramsey CC 94 6%
Winona State U 83 3%
Northland CTC 72 8%
South Central TC 65 5%
Minnesota State College 63 5%
Purpose & Vision
• The Purpose of Minnesota Online is to provide a collaborative framework for serving the online learners of the Minnesota State Colleges & Universities
• The Vision is to be a trusted provider of choice trusted provider of choice for high quality online learning opportunities expanding access for a community of lifelong learners with Minnesota and beyond.
Minnesota Online Council – Strategic Goals
www.eresources.mnscu.edu
Seamless: Integrated Student, Academic, and Administrative Services and Usability Structure
Communications: Internal and External Marketing Plan Specific for Digital Strategies
Assessment & For Student Learning, Services, Content,
Evaluation: and Consistent Delivery
Continuous Define Next Phase Of Minnesota Online: Improvement: the “Product” Based on Continuous
Improvement Models
Long Term Viability: Support Stakeholders, Projects, and Efforts
Integrated Structure
• Common Architecture: IMS, Student Information System, Library Platform
• Seamless Project
• Business Alignment Practices
• System-wide Portal – Electricity Grid
Electricity Grid
Assessment & Effectiveness Plan
HLC Peer Review Process
HLC Progress Report – June 2005
Assess & Evaluate -Demonstration Projects
Formal Institutional
Change Request
Peer Review Team
Recommendation & Report
Continue with Campus Site
Visits2004-2007
Established Guidelines
What is the Value?
• Informing & Empowering Students: Centralized Services – Database, Call Center, Help Desk, Advising/Tutoring
• Advancing Quality Standards: Auditing Tool (WCET/WOW Award)
• Facilitating Transfer and Articulation: CAS/DARS
• Sharing Costs and Leveraging Resources: Statewide IMS System; e-Portfolio software (www.efoliomn.com)
Campuses Programs Courses Services
Central Services Call Center eFolio Tech Support Tutoring e-Reference Test Proctoring Virtual Faculty Center Marketing D2L Licenses
MnOnline
Students
Minnesota Online Learner Flow
Corporate
Standards Seamless Services Business Practices Alignment Student Services Web Practices
Challenges
Problems that stem from lack of integration of services and products have been exacerbated by the expanded expectations of the students from this digital age.
Minnesota Online continues to provide opportunity to bring solutions to these challenges at a system level.
Critical Questions?• What is the role of Minnesota Online in
serving - the Learner? the Campus? the System? the State?
• How does Minnesota Online overcome fear of loss of local campus autonomy?
• Where does this fit among all the other priorities, especially with declining state allocations?
• How do we continue to innovate?