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Lynette Olson, Assessment & Effectiveness Director & Gary Langer, Associate Vice Chancellor, Office of the Chancellor, Minnesota State Colleges and Universities Educause Annual Conference 2004 IT Governance: The Wave of the Future Copyright Lynette Olson, Gary Langer [2004]. This work is the intellectual property of the authors. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the authors. To disseminate otherwise or to republish requires written permission from the authors. Minnesota Online www.minnesotaonline.org

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Page 1: Lynette Olson, Assessment & Effectiveness Director & Gary Langer, Associate Vice Chancellor, Office of the Chancellor, Minnesota State Colleges and Universities

Lynette Olson, Assessment & Effectiveness Director & Gary Langer, Associate Vice Chancellor, Office of the Chancellor, Minnesota State Colleges and Universities

Educause Annual Conference 2004IT Governance: The Wave of the Future

Copyright Lynette Olson, Gary Langer [2004]. This work is the intellectual property of the authors. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the authors. To disseminate otherwise or to republish requires written permission from the authors.

Minnesota Onlinewww.minnesotaonline.org

Page 2: Lynette Olson, Assessment & Effectiveness Director & Gary Langer, Associate Vice Chancellor, Office of the Chancellor, Minnesota State Colleges and Universities

1. Minnesota Online Structure & Goals

2. Centralized Services

3. Assessment & Effectiveness Model

4. Discussion

Minnesota Online: Building a System to Deliver Programs at

a Distance

Page 3: Lynette Olson, Assessment & Effectiveness Director & Gary Langer, Associate Vice Chancellor, Office of the Chancellor, Minnesota State Colleges and Universities

Minnesota State Colleges and Universities

• 32 state universities and community and technical colleges

• 240,000 students per year in credit-based courses

• 130,000 students in non-credit courses.

Page 4: Lynette Olson, Assessment & Effectiveness Director & Gary Langer, Associate Vice Chancellor, Office of the Chancellor, Minnesota State Colleges and Universities

Minnesota Online Serves

• In 2004, all 32 Minnesota State Colleges and Universities offer students courses online

• Approximately 18,065 students took at least 1 internet course in FY2004

• As of June 2004, Minnesota Colleges and Universities had served 45,074 online students in FY2004

Page 5: Lynette Olson, Assessment & Effectiveness Director & Gary Langer, Associate Vice Chancellor, Office of the Chancellor, Minnesota State Colleges and Universities

Minnesota Online Data

Increase in Online Learning since Fall 2000

Enrollment

5.5 % of total system headcount taking online courses

Programs

Over 80 programs offered

Fall 2004

Online Programs

28

6980

011

0

20

40

60

80

100

Fall 00 Fall 01 Fall 02 Fall 03 Fall 04

Enrollment - Unduplicated HC

29887284 10074

1712820613

0

5000

10000

15000

20000

25000

Fall 00 Fall 01 Fall 02 Fall 03 Fall 04

Page 6: Lynette Olson, Assessment & Effectiveness Director & Gary Langer, Associate Vice Chancellor, Office of the Chancellor, Minnesota State Colleges and Universities

Online Enrollments

• Vast majority of online courses taken by students residing in Minnesota (89%)

• Top areas of study: Business & Management, Health Professions, English/Literature, Social Sciences, & Computer Sciences

• More women ( 72%) enrolled than men (28%)

72%

28%

Female

Male

Page 7: Lynette Olson, Assessment & Effectiveness Director & Gary Langer, Associate Vice Chancellor, Office of the Chancellor, Minnesota State Colleges and Universities

Minnesota OnlineEnrollment Data

Percent of Campus Total

Top 10 Online Enrollment Fall 04 FYE Online FYE Online

Lake Superior C 280 23%

Metropolitan State U 185 11%

St. Cloud State U 167 4%

Minnesota West CC 129 15%

Rochester CTC 114 6%

Anoka Ramsey CC 94 6%

Winona State U 83 3%

Northland CTC 72 8%

South Central TC 65 5%

Minnesota State College 63 5%

Page 8: Lynette Olson, Assessment & Effectiveness Director & Gary Langer, Associate Vice Chancellor, Office of the Chancellor, Minnesota State Colleges and Universities

Purpose & Vision

• The Purpose of Minnesota Online is to provide a collaborative framework for serving the online learners of the Minnesota State Colleges & Universities

• The Vision is to be a trusted provider of choice trusted provider of choice for high quality online learning opportunities expanding access for a community of lifelong learners with Minnesota and beyond.

Page 9: Lynette Olson, Assessment & Effectiveness Director & Gary Langer, Associate Vice Chancellor, Office of the Chancellor, Minnesota State Colleges and Universities

Minnesota Online Council – Strategic Goals

www.eresources.mnscu.edu

Seamless: Integrated Student, Academic, and Administrative Services and Usability Structure

Communications: Internal and External Marketing Plan Specific for Digital Strategies

Assessment & For Student Learning, Services, Content,

Evaluation: and Consistent Delivery

Continuous Define Next Phase Of Minnesota Online: Improvement: the “Product” Based on Continuous

Improvement Models

Long Term Viability: Support Stakeholders, Projects, and Efforts

Page 10: Lynette Olson, Assessment & Effectiveness Director & Gary Langer, Associate Vice Chancellor, Office of the Chancellor, Minnesota State Colleges and Universities

Integrated Structure

• Common Architecture: IMS, Student Information System, Library Platform

• Seamless Project

• Business Alignment Practices

• System-wide Portal – Electricity Grid

Page 11: Lynette Olson, Assessment & Effectiveness Director & Gary Langer, Associate Vice Chancellor, Office of the Chancellor, Minnesota State Colleges and Universities

Electricity Grid

Page 12: Lynette Olson, Assessment & Effectiveness Director & Gary Langer, Associate Vice Chancellor, Office of the Chancellor, Minnesota State Colleges and Universities

Assessment & Effectiveness Plan

Page 13: Lynette Olson, Assessment & Effectiveness Director & Gary Langer, Associate Vice Chancellor, Office of the Chancellor, Minnesota State Colleges and Universities

HLC Peer Review Process

HLC Progress Report – June 2005

Assess & Evaluate -Demonstration Projects

Formal Institutional

Change Request

Peer Review Team

Recommendation & Report

Continue with Campus Site

Visits2004-2007

Established Guidelines

Page 14: Lynette Olson, Assessment & Effectiveness Director & Gary Langer, Associate Vice Chancellor, Office of the Chancellor, Minnesota State Colleges and Universities

What is the Value?

• Informing & Empowering Students: Centralized Services – Database, Call Center, Help Desk, Advising/Tutoring

• Advancing Quality Standards: Auditing Tool (WCET/WOW Award)

• Facilitating Transfer and Articulation: CAS/DARS

• Sharing Costs and Leveraging Resources: Statewide IMS System; e-Portfolio software (www.efoliomn.com)

Page 15: Lynette Olson, Assessment & Effectiveness Director & Gary Langer, Associate Vice Chancellor, Office of the Chancellor, Minnesota State Colleges and Universities

Campuses Programs Courses Services

Central Services Call Center eFolio Tech Support Tutoring e-Reference Test Proctoring Virtual Faculty Center Marketing D2L Licenses

MnOnline

Students

Minnesota Online Learner Flow

Corporate

Standards Seamless Services Business Practices Alignment Student Services Web Practices

Page 16: Lynette Olson, Assessment & Effectiveness Director & Gary Langer, Associate Vice Chancellor, Office of the Chancellor, Minnesota State Colleges and Universities

Challenges

Problems that stem from lack of integration of services and products have been exacerbated by the expanded expectations of the students from this digital age.

Minnesota Online continues to provide opportunity to bring solutions to these challenges at a system level.

Page 17: Lynette Olson, Assessment & Effectiveness Director & Gary Langer, Associate Vice Chancellor, Office of the Chancellor, Minnesota State Colleges and Universities

Critical Questions?• What is the role of Minnesota Online in

serving - the Learner? the Campus? the System? the State?

• How does Minnesota Online overcome fear of loss of local campus autonomy?

• Where does this fit among all the other priorities, especially with declining state allocations?

• How do we continue to innovate?

Page 18: Lynette Olson, Assessment & Effectiveness Director & Gary Langer, Associate Vice Chancellor, Office of the Chancellor, Minnesota State Colleges and Universities

Comments?

Lynette [email protected]

Gary [email protected]