matrikulasi mm-kaligawe 27 nop 2012
TRANSCRIPT
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Matrikulasi MM
MANAJEMEN OPERASIONAL
Budhi [email protected]
HP. 08156506234
Matrikulasi Program MM Unissula Semarang
Selasa, 4 Desember 2012
MagisterManajemen
Unissula
Semarang
MagisterManajemen
Unissula
Semarang
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Matrikulasi MM
Isu-isu Manajemen
dan Manajemen
Operasional
Konsep MO
Metode/Alat MO
Sistem Operasi
Perancangan dan
Pengembangan Produk
Just in Time
Supply Chain Mgt
Mgt Kualitas
Layout Fasilitas
Mgt Proyek
SQC
EOQ
MRP
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Matrikulasi MM
1. Isu-isu dalam ManajemenCompetitive Advantage (M.E. Porter)
Differentiation Focus
CostLeadership
CompetitiveAdvantage
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Managerial Issues
Achieving higher levels of productivity
Creating higher quality products
Delivering better customer service
Achieving shorter delivery times
Reducing labor and material costs
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Environment
1) NEW INDUSTRIAL REVOLUTION
(Berry & Rondinelli, 1998)
2) GREEN CUSTOMER3) GREEN PRODUCT
4) GREEN PROCESS
5) GREEN TECHNOLOGY
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What Is Operations Management?
Operations Management
Management of the conversion process which
transforms inputs such as raw material and
labor into outputs in the form of finished goodsand services.
Transformation Process
(components)
Inputs(customers
and/or
materials)
Outputs(goods
and
services)
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OMs function focuses on adding value through the
transformation process (technical core) of
converting inputs into outputs.
Physical: manufacturing
Locational: transportationExchange:retailing
Storage: warehousing
Physiological: health care
Informational: telecommunications
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ISUE DALAM MANAJEMEN OPERASI1)
Intense competitiona. Global restructuring
b. Newly industrial economies
2) Product variety & mass customization
PLC continue to decrease3) Emphasis on quality
Zero defect will be the norm
4) Flexibility
Ability to adjust to change in product design,
product mix, volume of demand and process
technology.
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2. Product Design & Development
Latar Belakang: Pergeseran level persaingan
PLC yang semakin pendek
Selera konsumen yang selalu berubah
dalam waktu yang relatif cepat
TIME BASED COMPETITION
Menyampaikan produk kepada konsumen dengan jumlah dankualitas yang tepat
Memberikan produk yang inovatif secara terus-menerus.
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Matrikulasi MM
Tahapan dalam SE
Desain Produk
Pendahuluan
Produksi Massal
Pencarian Ide
Desain ProdukAkhir
Seleksi Produk
Pengujian
DesainProses Akhir
PerencanaanKapasitasProduksi
Desain ProsesPendahuluan
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Matrikulasi MM
Tahapan dalam CE
Customer
Desain
Production
ProductDefinition
Verification
-Engineering-Production
BusinessSuppliers
Marketbility-
Productibility-
Testability-
Performance-
Aesthetics-
-Assembly
-Servicebility
-Cost
-Quality
-Reliability
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3. LAYOUT FASILITAS
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Interdepartmental Flow Graph with
Number of Annual Movements
Exhibit 12.4
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4. Quality Management
What is Quality
A degree or level of excellence (Oxford American
dictionary)
The totally of features and characteristics of aproduct or service that bears on its ability to satisfy
given needs. (American National Standard
Institute/ANSI)
Fitness for use (Edward Deming)
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Quality (goods):perspektif konsumen
Other
perceptions
Safety
Aesthetics
Service
abilityDurability
Conformance
Reliability
Features
Performance
QUALITY
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Quality (services):perspektif konsumen
Responsi
veness
Accuracy
Accessibility
and
convinience
Consistency
Courtesy
Completeness
Time and
timeliness
QUALITY
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5. MANAJEMEN PROYEK
Definisi Proyek(Dilworth, 1995)
Suatu usaha yang diorganisasikan untuk
menyelesaikan tugas tertentu yang bersifat
non-rutin dan volumenya rendah.
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Project Life Cycle
1)Concept phasePropose a plan to perform a project for customer
2) Feasibility phase
Plan a detail scheduling and budgeting
3) Organization phaseOrganize resources needed to project
4) Execution phase
Use resources to execute a project5) Termination phase
Accountability project after finish.
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Keterkaitan dlm Manajemen Proyek
Pendekatan
Sistem
Pendekatan
Kontingensi
Manajemen Proyek
(Dinamis)
Manajemen Klasik/
Fungsi
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6. SUPPLY CHAIN MANAGEMENT (SCM)
Definisi SCM:Suatu jaringan bisnis yang otonom, atausemiotonom, terintegrasi dan bertanggung jawabterhadap penyediaan, pemrosesan danpendistribusian segala aktivitas yang dikaitkan
dengan satu atau beberapa kelompok terkait(Swaminathan, 1998)
Menghubungkan serangkaian aktivitas yangbernilai (value activities) yang difokuskan padaperencanaan dan pengawasan bahan mentah,komponen-komponen dan barang jadi dari suppliersampai konsumen akhir (Vickery, 1999)
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Model Integrasi Supply Chain
Integrasi ke Konsumen
Integrasi ke Pemasok
Pemasok Perusahaan Konsumen
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Pendekatan Value Chaindalam
Pengembangan UMKM
PrimaryProducers
LogisticsIndustry
Traders
Micro Level
SpecificInput
WorkingGroups
National Government (Line Ministries) & Public Agencies
Local Government, Provider of Infrastructure
Macro Level
FinalConsumers
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Pola Integrasi dlm SCM
Upper quartile
Perusahaan Konsumen
ExtensiveNone
Pemasok
Extensive
Lower quartile Lower quartile Upper quartile
: inward facing:periphery facing
: outward facing
: supplier facing
:customer facing
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7. STATISTICAL QUALITY CONTROL (SQC)
Statistical Process Control (SPC) A statistical procedure using control chart to see if anypart of a production process is not functioning properlyand could cause poor quality.
Is a tool for identifying problems in order to make
improvement.Control Chart: Is a graph that establishes the control limits of a
process.
Fungsi Control Chart :
Can detect problem quickly Prevent poor quality items
Mengurangi rework, wasting time & resources
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P-Chart (z=3)
0
0,05
0,1
0,15
0,2
0,25
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
sampel
proporsikerusakan
proportion defect rata-rata proporsi
UCL LCL