8/3/2019 Medica Case Study: Midwest Healthcare Provider Achieves Efficiency Boost and Cost Reduction

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MedicaMinnetonka, Minnesota USAwww.medica.com

Success Profile

www.sumtotalsystems.com

BUSINESS CHALLENGES ■ o better manage its rapidly growing and diverse employee base,Medica required an advanced performance management process thatwou n empoyee goa s to t e organ zat on an corporate m ss on

■ e ca was or g n a y us ng sprea s eets to trac n v ua emp o yeeper ormance. s ne c ent approac requ re numerous ours tomaintain, would not effectively scale across the organization, and didnot have document version controls

■ After just one performance cycle using Excel, Medica’s human resourcesteam quickly identified the need for an integrated people management

souton ■ he team also wanted to integrate the existing HRIS with the newworkforce performance management system

SOLUTION ■ Medica selected SumTotal’s integrated talent management platformto automate its performance management and goal setting processes

■ Medica did not just replicate processes, but fully leveraged SumTotal’scapabilities to create a single structure so that performance plansrelated to goals and tied together with Medica’s standard competenciesan t e n v ua o accounta t es or eac emp oyee

■ Medica leverages SumTotal’s integrated learning management

system to e ucate ts own emp oyees, as we as to e p tra n octorsan ea t care prov ers n t e e ca networ

Midwest Healthcare ProviderAchieves Efficiency Boost andCost Reduction

“Once we had SumTotal’s foundation in place,we quickly saw how to leverage it as the basisfor other initiatives, including learning manage-ment. Our internal customers appreciate having

comprehensive and connected system.”

— Gloria Hoffmananager Organizational Development

Fast Facts

Industry: Healthcare

Country: United States

Users: 1,150+SumTotal Products:SumTotal LearningSumTotal PerformanceSumTotal Succession Planning

8/3/2019 Medica Case Study: Midwest Healthcare Provider Achieves Efficiency Boost and Cost Reduction

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About SumTotalSumTotal Systems, Inc. is the global leader strategic Human Capital Management(HCM) solutions that provide organizationswith a new level of visibility to help makemore informed business decisions andaccelerate growth. Recognized by industryanalysts as the most complete solution,SumTotal provides full employee lifecyclemanagement, including a core system of record, from a single provider for improvedbusiness intelligence. The company offerscustomers of all sizes and industries themost flexibility and choice with multiplepurchase, configuration, and deploymentoptions. We have increased the performanceof the world’s largest organizationsincluding Sony Electronics (NYSE: SNE),AstraZeneca (NYSE: AZN [ADR]; London:AZN), Amway (KUL:AMWAY), Seagate(NYSE: STX), Dell (NASDAQ:DELL), andGoogle (NASDAQ:GOOG). For moreinformation, or to request a demo, pleasecall +1 (866) 768-6825 (US / Canada),+1 (352) 264-2800 (international) or visitwww.sumtotalsystems.com

RESULTS ■ After transitioning from a manual, spreadsheet based process, Medicarea ze a s gn cant oost n e c enc es a ter ust one rev ew cyc e

■ Medica saved more than $150,000 after the first year and four to sixmont s o temporary a or costs

■ e ca emp oyees qu c y em race t e new so ut on, stat ng t at t waseasy to use, v rtua y e m nate m sse steps, an t at t gave peop e abetter understanding of how goals relate to Medica’s objectives”

ABOUT MEDICAe ca s a reg ona ea t care prov er ea quartere n nneapo s an act ve

in the Upper Midwest. With nearly 1.4 million members, Medica’s provider net-work includes 27,000 providers at more than 4,000 offices, clinics, and hospitals inMinnesota, Wisconsin, North Dakota and South Dakota. Medica’s vision is to becomet e commun tys eat p an o c o ce, truste or ts ntegr ty, respecte or ts servce,an a m re or ts comm tment to nnovat on an e c ency.