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23 CALIBRATION The actual “Proof” of Gross (and/or compensated) Volume is NOT done under the Meter Calibration. Once the meter is calibrated, Proofs or Checks are done in Standard delivery mode. For Initial Calibration or Re-Calibration if the Proof does not meet local criteria: EMR³ CALIBRATION STEPS - Autocalibrate 1. Standard VOLUME MODE on Display (Gallons) 2. Break Seal 3. Remove or lower Left Rear Bolt. (7/16 hex) 4. Push MODE button to get to SETUP. – Display will show LANGUAGE. 5. Arrow down to METER CALIBRATION 6. NEXT – PROD CAL 1 7. NEXT, AUTOCALIBRATE 8. NEXT: Prompted with “START DISPENSE” 9. Push the START BUTTON. 10. Fill the Prover – Pay attention to the prover volume and sight glass. 11. When the prover is filled: Push the FINISH button. Prompt: “ENTER NTC VOLUME” 12. Using the NEXT key to move the cursor in the Preset Field and the Arrow Keys to change the values. Enter the Non-Compensated Prover Volume. 13. Push the ENTER key and a new calibration factor will be Calculated. 14. Record this “K-Factor” 15. Hit ENTER to get back to METER CALIBRATION 16. Insert the Left Rear Bolt. 17. MODE button to get to Volume(Gallons) Mode. 18. Clear the Ticket. 19. Run check under normal Volume/Delivery Mode. 20. If Temperature Compensated, the Delivered volume will have the thermometer. 21. After pushing FINISH to complete the transaction, Push the down arrow to display the Non- Compensated Volume. If your non-compensated checks in standard Volume/delivery mode are consistent, but out of tolerance, a new K-factor can be calculated per the attached information and entered in Manual Calibrate. Or, an Autocalibrate run can be made to calculate a new K-factor. SPECIAL CALIBRATION ACCEPTANCE IF MORE THAN ONE PRODUCT – PRODUCT ADDED AFTER INITIAL CALIBRATION If all the products were set up and assigned Cal 1 before the calibration was done, they would all get that calibration properly assigned to that product. If a new product is added after the calibration of that Cal 1 , say 25, the new product unfortunately is not automatically given the 25, but gets the 96 factory default in the background. Going to Manual calibrate and getting to Encoder counts, NEXT, then ENTER to "recalculate" gets the CAL 1 of 25 assigned to the new product.

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  • 23

    CALIBRATION The actual Proof of Gross (and/or compensated) Volume is NOT done under the Meter Calibration. Once the meter is calibrated, Proofs or Checks are done in Standard delivery mode. For Initial Calibration or Re-Calibration if the Proof does not meet local criteria: EMR CALIBRATION STEPS - Autocalibrate

    1. Standard VOLUME MODE on Display (Gallons) 2. Break Seal 3. Remove or lower Left Rear Bolt. (7/16 hex) 4. Push MODE button to get to SETUP. Display will show LANGUAGE. 5. Arrow down to METER CALIBRATION 6. NEXT PROD CAL 1 7. NEXT, AUTOCALIBRATE 8. NEXT: Prompted with START DISPENSE 9. Push the START BUTTON. 10. Fill the Prover Pay attention to the prover volume and sight glass. 11. When the prover is filled: Push the FINISH button. Prompt: ENTER NTC VOLUME 12. Using the NEXT key to move the cursor in the Preset Field and the Arrow Keys to change the

    values. Enter the Non-Compensated Prover Volume. 13. Push the ENTER key and a new calibration factor will be Calculated. 14. Record this K-Factor 15. Hit ENTER to get back to METER CALIBRATION 16. Insert the Left Rear Bolt. 17. MODE button to get to Volume(Gallons) Mode. 18. Clear the Ticket. 19. Run check under normal Volume/Delivery Mode. 20. If Temperature Compensated, the Delivered volume will have the thermometer. 21. After pushing FINISH to complete the transaction, Push the down arrow to display the Non-

    Compensated Volume. If your non-compensated checks in standard Volume/delivery mode are consistent, but out of tolerance, a new K-factor can be calculated per the attached information and entered in Manual Calibrate. Or, an Autocalibrate run can be made to calculate a new K-factor. SPECIAL CALIBRATION ACCEPTANCE IF MORE THAN ONE PRODUCT PRODUCT ADDED AFTER INITIAL CALIBRATION If all the products were set up and assigned Cal 1 before the calibration was done, they would all get that calibration properly assigned to that product. If a new product is added after the calibration of that Cal 1, say 25, the new product unfortunately is not automatically given the 25, but gets the 96 factory default in the background. Going to Manual calibrate and getting to Encoder counts, NEXT, then ENTER to "recalculate" gets the CAL 1 of 25 assigned to the new product.

  • 24

    Detailed Steps to manual calibrate to accept the calibration factor if product added after calibration:

    18. Standard Volume Mode on Display 19. Break Seal 20. Remove or lower Left Rear Bolt. (7/16 hex) 21. Push MODE button to get to SETUP. Display will show LANGUAGE. 22. Arrow down to METER CALIBRATION 23. NEXT PROD CAL 1 24. NEXT AUTOCALIBRATE 25. Arrow up to MANUAL CALIBRATE 26. NEXT CALB RATE 1 (Encoder Counts K-factor in Preset field, Flow rate in Volume delivered field.) 27. NEXT FLOW RATE (DEFAULT IS 60 and okay to leave if single calibration) 28. To get to ENCODER COUNTS from the FLOW RATE screen, Arrow UP 29. ENCODER COUNTS and value in preset field 30. To ACCEPT the ENCODER COUNTS, NEXT SET COUNTS and Cursor Flashes. 31. Push ENTER. Recalculation Occurs 32. Then ENTER(s) to get back to METER CALIBRATION. 33. Insert the Left Rear Bolt. 34. MODE button to get to VOLUME (Gallons) Mode.

    How to make corrections in calibration without re-calibrating Example: Calibration Factor: 95.966 pulses per Gallon Register vol: 100.4 Prover volume: 100.0 (Prover-reg)/prover = (100.0-100.4)/100.0 = - .004 New factor= old factor /(1+diff) note sign is important New factor = 95.966/(1-.004) = 95.966/0.996 = 96.351 If register more than prover, factor up. (less Gallons/pulse) (greater Pulses/gallon) If register less than prover, factor down (more Gallons/pulse) (less pulses/gallon) The adjustment is made in Manual Calibration with the C&C switch open.

  • 25

    Manual Calibrate: For entering known calibration values or normal values for specific meter if known.

    30. Standard Volume Mode on Display 31. Break Seal 32. Remove or lower Left Rear Bolt. (7/16 hex) 33. Push MODE button to get to SETUP. Display will show LANGUAGE. 34. Arrow down to METER CALIBRATION 35. NEXT PROD CAL 1 36. NEXT AUTOCALIBRATE 37. Arrow up to MANUAL CALIBRATE 38. NEXT CALB RATE 1 (Encoder Counts K-factor in Preset field, Flow rate in Volume delivered field.) 39. NEXT FLOW RATE (DEFAULT IS 60) 40. To change FLOW RATE : NEXT to get flashing cursor and use arrow keys to change numbers, THEN

    enter 41. To get to ENCODER COUNTS from the FLOW RATE screen, Arrow UP 42. ENCODER COUNTS and value in preset field 43. To change ENCODER COUNTS, NEXT SET COUNTS 44. Use the NEXT key to move the cursor and the arrow keys to change the numbers. 45. Once the number is changed, hit ENTER. CAL RATE 1 46. For another point Arrow down to CAL RATE 2, if not, ENTER back to Meter Calibration. 47. To change FLOW RATE : NEXT to get flashing cursor and use arrow keys to change numbers, THEN

    enter YOU MUST ENTER A FLOW RATE for each additional point. 48. To get to ENCODER COUNTS from the FLOW RATE screen, Arrow UP 49. ENCODER COUNTS and value in preset field 50. To change ENCODER COUNTS, NEXT SET COUNTS 51. Use the NEXT key to move the cursor and the arrow keys to change the numbers. 52. Once the number is changed, hit ENTER. CAL RATE 2 53. Repeat for additional calibration points. 54. Then ENTER(s) to get back to METER CALIBRATION. 55. Insert the Left Rear Bolt. 56. MODE button to get to VOLUME (Gallons) Mode. 57. Clear the Ticket. 58. Run checks under normal Volume/Delivery Mode.

    METER CALIBRATION There are now 4 Calibrations Available. For multiple products, If using Temperature Compensation, calibrate the Temperature Probe first as noted previously. The system calibration is running a known Non-Compensated volume through the meter and having the register electronics calculate the Calibration Factor. The calibration factor is Encoder Counts per Unit Volume. During the Auto or Multi calibrate procedures, the register remembers the number of counts during flow (meter turning). Once the Non-Temperature Compensated volume, Gross Volume, of the Prover vessel is entered, the register calculates the Calibration factor. The actual Proof of Gross and Compensated Volumes is NOT done under the Meter Calibration. Once the meter is calibrated, close the C&C switch, and return to Volume Mode where the Proof run is made. Here the register applies the Density or Coefficients to obtain the Compensated Volume. If the displayed volume is Compensated, the thermometer icon to the right of the delivered volume is displayed. The Gross volume is displayed by pushing an arrow button. These Compensated and Gross Volumes are compared to the Prover Volume and W&M tables to verify the meter calibration.

  • 26

    AUTO CALIBRATE is the easiest option. If the system will normally be run at only one flow rate, then Auto Calibrate at that flow rate will be fine. Follow the procedure noted in the Auto Calibrate section of the Setup and Operation Manual. IMPORTANT: Once the GROSS prover volume is entered and the ENTER button is pushed and the Register calculates the calibration factor (the Descriptor Field changes and a new calibration factor shows), RECORD THIS FACTOR for future reference. Then push ENTER UNTIL YOU RETURN TO METER CALIBRATION. Returning to METER CALIBRATION saves the Calibration Factor. MULTI CALIBRATE is used for systems that will be run at more than one flow rate. For large meters that will be run at low flow rates, more than one calibration in the low flow rate range is recommended. It is not necessary to return to Meter Calibration between rates, however once done, push ENTER to get back to Meter Calibration. If an E65 CALIBRATION ERROR occurs more points at closer flow rates will be needed. The error occurs because one of the multipoint calibration values is different by more that 0.25% of the previous value. This is built in the software to satisfy a Canadian W&M requirement. For example if calibration point 1 is 100.00 than calibration point 2 must be between 99.75 and 100.25 counts. Push any key to clear the error code. Push the NEXT key to begin calibrating a new flow rate point using either Autocalibrate or Multicalibrate. It is also acceptable to calculate the counts and enter them manually using the Manual Calibrate Feature. If this occurs, Single point autocalibrate points can be done and the curve entered manually. For example: at a flow rate of 400 gpm: the calibration factor is 100.00. When the flow rate was 200 the E65 Calibration error occurred. Either try to throttle the valve to get between the 200 and 400 flow rates, and re-do the second point, or record the flow rate and K-factor for the 400. Stay at the 200 valve throttling and do a single point AutoCalibrate. Record that K-factor and flow rate. Draw a straight-line curve between the two flow rates, i.e. interpret points to obtain a K-factor and flowrate that does not violate the 0.25% difference. MANUAL CALIBRATION is an option available as outlined in the Manual. It is normally used for entering known calibration values or normal values for specific meter if known. If for some reason the display head is replaced, or Restart is selected and the stored information in the display head is lost, the Calibration Factor, if recorded, is entered under Manual Calibration. Note: For Large Volume prover applications, a prover vessel metal expansion factor may need to be applied per the local Weights and Measures regulations. Recommend tenths resolution on Calibration even if whole units on Register for Delivery To get the best accuracy on the calibration, Both register resolution and preset resolution (for k-factor) should be temporarily set to Tenths. For calibration, the seal must be broken anyway, so the resolution can be changed for the calibration and proof, then set back to whole units if that is the delivered resolution. With C&C switch open, go to DISPLAY SYNTAX. Go to PRESET RES, PRESET VOLUME and move decimal using NEXT, the ENTER back to PRESET RES to save. Do the same with REGISTER RES, REGISTER VOL. Remember To Go Back To Whole Units When Complete With Calibration And Proofs. MULTICALIBRATE AND METER CAPABILITY WITH THE EMR

  • 27

    Sometimes meters are run at 4 to 1 or greater turndowns or the meter has some wear, making a single point calibration inadequate. Multiple calibration points can be set up to compensate for many of these situations. Technically the meter performance curve is not linear, but a linear model is easier to use for setting up a multi-calibrate table and minimizing the prover runs. The EMR can accommodate 8 points of calibration (or 7 segments). The multipoint calibration has a 0.25% difference between calibration points limitation built into the software. The 0.25% difference is based on a Measurement Canada requirement. There will however be circumstances where the meter performance is beyond the multipoint capability. The difference between the high/full flow and the low flow requirements must be about 1.70% or less difference for the multipoint calibration to work. You will need to make a calculation to determine your situation. Examples: High flow K-factor: 94.100 Low Flow K-Factor: 92.475 Segments maximum of 7 Percent per segment: (((High k-factor Low k-factor)/low k-factor)/7 *100) - must be 0.25% or less (((94.100-92.475)/ 92.475)/7*100) = 0.251% NO GO, greater than 0.25% High flow K-factor: 94.100 Low Flow K-Factor: 93.399 Segments maximum of 7 Percent per segment: (((High k-factor Low k-factor)/low k-factor)/7 *100) - must be 0.25% or less (((94.100-93.399)/ 93.399)/7*100) = 0.107% - Good Might want to try 4or 5 segments. At 5 segments ( 6 points) , 0.107% *7/5 = 0.150% (< 0.25%) Example Each segment (94.100-93.399)/5 = 0.140

    K-factor Flow Rate 93.399 55 93.539 100 93.679 145 93.819 190 93.959 235 94.100 280

    In the real world you get a close a practical in the segments and flow rates. How To Determine The High And Low K-Factors In The Field And Minimize Prover Runs

  • 28

    6. K-Factor at high flow rate

    I suggest doing an AutoCalibrate at the high flow condition. Then go to Volume Mode (standard delivery mode) and run a couple of checks for consistency and verification of the k-factor. During the prover filling, push the Mode button to rate, observe and record the average flow rate. If the results of the register when compared to the prover are consistent, but outside the accepted tolerance, calculate a new K-factor manually, enter that k-factor using Manual Calibrate, and verify with one or two prover runs.

    7. K-Factor at Low flow rate

    With the high flow rate K-factor, execute 2 or more runs at the low flow rate condition. During the prover filling, push the Mode button to Rate, observe and record the average flow rate. If the results are within tolerance, great. If consistent, but not within tolerance, calculate a new K-factor for the low flow condition.

    8. Manually, enter that low flow k-factor using Manual Calibrate, and verify with one or two prover runs. 9. Do the High-Low acceptability check outlined on page 1. If not okay, then the meter is incapable. If

    Okay, calculate a K-factor/Flow Rate table. Use a number of segments that makes the calculation easy. 10. Manually enter that k-factor/Flow Rate table using Manual Calibrate, and verify with one or two prover

    runs. For How to make corrections in calibration without re-calibrating see page above. Temperature Probe Calibration

    14. Disconnect the Temperature probe from the back of the display. 15. Unscrew the temperature probe from the pipe/thermowell. 16. Reconnect the temperature probe to the back of the display 17. Immerse the temperature probe in an ice-water bath 1quart for 5 minutes. 18. In C&C Mode, Arrow down to Temperature 19. NEXT, Fahrenheit 20. NEXT, CALIBRATE 21. NEXT, flashing cursor 22. Use the NEXT key to move cursor and the keypad or arrow keys to set the temperature to 32F. 23. ENTER, ENTER, ENTER back to Temperature. 24. Disconnect the Temperature probe from the back of the display. 25. Screw the temperature probe into the pipe/thermowell. 26. Reconnect the temperature probe to the back of the display

    DO NOT CHANGE THE REFERENCE TEMPERATURE THIS SHOULD BE 60F(OR 15C).

    If you have a dual thermowell installation and a know temperature probe beside the EMR Probe, you can calibrate the probe to that temperature instead of removing and placing in ice water.

  • 29

    Troubleshooting PC-Setup Program connection

    1. English (US) is selected Control Panel, Regional Options. Perhaps if the system was re-booted after selecting, it defaulted back to what was there before, and not English (US)?

    2. Both the PC setup program and the msxml.msi programs have been loaded. 3. Computer Settings, Control Panel, System Hardware, Com 1 port, defaults of 9600, n,8,1. Com 1 enabled. If Com

    1 is used, the program may look for Com3. It will not go beyond Com3 per my experience. If using USB to Serial, Com 1 may need to be forced. See attached info on USB to Serial use.

    4. If there is another Serial program running on the computer such as a hot syncronize to a PDA or cell phone perhaps that is running in the background, even though the device is not connected, it will not allow the PC-Setup program to connect. Cntrl-ALT-DEL and look at Task Manager. Close conflicting programs.

    5. In the program, Proper head feature(s) (temp comp and or currency if on the display), are checked under C&C basic setup. If there is a conflict there should be an error message.

    6. Communication under Basic setup is Head 1, IB 1, Port 2. You must go here and check and click OKAY or the program will ask you for where to communicate.

    7. Connections in IB are correct for RX and TX: October 2005 the locations of RX and TX changed. If the IB Board only has been changed in an older IB box,

    the wiring shield needs to be replace to show the latest connections, or refer to the attached wiring locations. If the wiring is correct, you might want to verify the RS-232 cable if all this doesn't work. See attached for pin

    locations and continuity expectation between the pins and leads. 8. Port 2 Assign in Register is OBC. 9. Port 1 assign is slip printer or other than OBC. 10. Register has C&C switch open and mode to Set-up and system is verified to be in C&C by pushing the mode button

    again and you cannot get out of Set-up. Connection can be made in set-up mode also, but C&C parameters cannot be downloaded.

    11. Cycle power on the IB and try again. NOTE: When finished using the PC Setup Program, the Port 2 Assignment should be returned to OBC for communication with other Serial devices.

    1. Push the Mode button so the small arrow is above Setup at the bottom of the screen. The display should say DEFAULTS. 2. Arrow (+) up to SYSTEM ADDRESS 3. NEXT , IB ADDRESS 1 4. Arrow down to PORT 2 ASSIGN, 5. NEXT, it will say PC SETUP 6. Arrow down to OBC 7. ENTER 8. ENTER back to SYSTEM ADDRESS

  • 30

  • 7

    NO PRICE ENTRY While trying to START a delivery, in the Currency Mode prior to selecting a price, the EMR will display this message. Once the desired price is on the preset display, use the ENTER button to select it.

    SELECT PRODUCT

    When more than one product is available, the user must choose one product prior to each delivery. Press +/- button to display the desired product then press ENTER to select it.

    Delivery Error Codes

    The current delivery will automatically FINISH when a delivery error occurs. E04 - ENCODER PULSE ERROR

    This error is an indication that an illegal quadrature state has occurred. It is possible this error is caused by a random event and another delivery may be started. Should this error repeat itself, the source of the error must be fixed. Before replacing the encoder check the IB input voltage for dropout or power surges. Some solenoid valves do not have diode suppression and may cause the supply voltage to drop out. Add diodes (Veeder-Root P/N 846000-022) across the solenoid coils as noted in the installation manual. An over speed condition (>1250 rpm) will also cause an E04 error.

    E06 - TEMP PROBE TOO HOT

    The measured temperature is greater than +160F (71.1C). This error can also be caused by poor connections in a junction box when wire is added to the original temperature probe and a poor connection is made. Soldering is recommenced - not just wire nuts.

    E07 - TEMP PROBE TOO COLD

    The measured temperature is less than -55F (-48.3C). When the fluid temperature is outside of the EMR 's measurable range, a delivery can not continue or start. Go into the C&C Menu, under TEMPERATURE, check what the EMR reads for the fluid's temperature. If the EMR temperature is wrong remove or replace the thermoprobe and recalibrate.

    E08 - TEMPERATURE PROBE FAILURE

    The thermoprobe wires are either shorted together or are not connected to the TP terminals on the Display Head. Check the thermoprobe connections on the back of the Display Head. If the thermoprobe wiring is corroded, remove both leads and trim them. Cut back the cable insulation and strip each wire by 1/4 of an inch (5 mm). Insert both wires into the terminal block and tighten. To test a thermoprobe, connect each lead to an ohmmeter and measure the resistance. At 77F (25C), the meter should read about 10 K ohms. If not, replace the probe (Veeder-Root P/N 846000-002).

    Startup Error Codes

    The following messages apply to self-testing during the power up sequence. Should any of these messages appear, try cycling the power before replacing the Display Head Module.

    E05 - NVRAM FAIL

    Test of nonvolatile random access memory. The NVRAM is a piece of semiconductor memory hardware used as a data storage device. To either write or read data into NVRAM the CPU (central processing unit) places address and data information on the bus lines and then toggles the appropriate control signals. The EMR3 uses NVRAM to store setup values, the current amount of product dispensed and other historical data. Each value stored in NVRAM has a checksum that validates the integrity for each piece of data. This error occurs when data being read does not agree with its respective checksum.

  • 8

    E15 - RAM FAIL Test of static random access memory. The RAM is a piece of semiconductor memory hardware used as a temporary data storage device. To either write or read data into RAM the CPU (central processing unit) places address and data on the bus lines and then toggles the appropriate control signals. The EMR3 uses RAM to store general-purpose data that is erased once power is removed. Every RAM location is tested by the CPU and the E15 error occurs when data being read does not agree with the written information.

    E16 - FLASH FAIL

    Test of program memory. The Flash is a piece of semiconductor memory hardware used to store the firmware. Firmware is computer software providing all of the instructions used by the CPU (central processing unit) to operate the EMR3. This error occurs when the checksum for the FLASH device does not agree with its stored checksum.

    E17 - ADDR FAIL

    Can not access all devices connected to the CPU's address bus. An address is a unique designation for the location of data or the identity of other hardware devices. The CPU uses 20 address lines to communicate with devices connected to the address bus. Any device that fails to respond when properly addressed will cause this error.

    E18 - DATA FAIL

    Can not send or receive data from all of the devices connected to the CPU. In the EMR3, information is represented in binary format so that it can be stored, manipulated and transmitted. Data is communicated 16 bits at a time and each of the 16 CPU data lines are tested for the proper response.

    E19 - UART FAIL

    The hardware used to perform serial communications has failed or locked up. UART stands for universal asynchronous receiver/transmitter and as many as 4 are integrated into the CPU. In each EMR3 system the UARTs are used for serial communication between the IB and Display Head as well as for external communications. The configuration registers inside each UART are written to and read from by the CPU. Any register values that do not program correctly will result in this error. Any status register conditions that result in a condition that can not be corrected by the CPU will result in this error. If during start-up, the Display Head stops in any self-check mode, cycle the power. Should the situation persist, replace the Display Head.

    System Error Codes E50 - IB COMM FAILURE

    Serial communication from the IB Box is not working. Check the wiring at both the Display Head and the IB, make sure A goes to A and B goes to B. At the IB box check the tri-color LED, make sure it is flashing. If the IB Comm Error continues, try swapping the Display Head 1 wiring with the Display Head 2 wiring. If the problem follows the Display Head, replace it, if not, test the IB with a known good Display Head. A faulty IB circuit board can also be the cause an E50 error. With two heads in operation, the IB COM FAILURE will occur if both heads have the same HEAD ADDRESS. In Setup Mode go to System Address and, following the instructions in Figure 28 on page 26, check each Display Heads address number. Cycle the power to clear the error once a change is made. Also in a two-head system, if Display Head 1 has a problem, Display Head 2 may show an IB COM FAILURE. In some systems diode suppression on solenoids will be required to avoid IB COM FAILURES. See information under ENCODER PULSE ERROR and reference the Installation Manual (577013-758).

  • 9

    IB INDICATOR LIGHTS AND IB SELF CHECKS The tri-color LED, located inside the Interconnection Box, is capable of indicating 4 different states: Green, Red, Yellow and Off. At start up, the LED flashes the initialization sequence of Off-Green-Red-Yellow-Off indicating that the IB self-test passed with no errors to display. If one or more Display Heads are communicating with the IB the LED will flash an Off-Green-Off pattern repeatedly. If one or more IB Relay is active, or a delivery is in process, the LED will flash an Off-Yellow-Off sequence until all the relays are inactive. If a communication error occurs, the LED will flash Off-Red-Off indicating a problem. Try swapping the Display Heads as described above in order to locate the problem. The LED will not indicate a non-functional Display Head. If a self-test error occurs, the LED will flash an Off-Red-Off-Red-Off sequence indicating a problem. Try swapping the IB with another IB in order to locate the problem. If the LED is stuck in one of the 4 states, remove input power from the input terminals for a few seconds. Restore power and check the LED for the Off-Green-Red-Yellow-Off sequence. If the LED fails to flash in the proper sequence, replace the IB Circuit Board.

    E66 - PRINTER BUSY

    The E66 Printer Busy error means that the printer still has information to print from the previous transaction. If a transaction is complete, but no ticket was put in the printer, the display can be reset to zero by pushing the FINISH button. When the START button is pushed, the Printer Busy Error comes up. The printer icon should be flashing to indicate there is information to be printed. The ability to reset the register is based on a ticket sensing switch inside the printer that clears once a ticket has been removed. The data that needs to be printed is still however, in the printers buffer memory as indicated by the flashing icon. Another possibility is that the previous transaction printed some or most of the information on the ticket, but the ticket was not long enough to print all the information (the printer icon should be flashing). Install a blank ticket into the printer and the remaining information will finish printing. Keep in mind that if the operator thinks all of the lines printed, there may still be blank lines in the format that have to print to complete the ticket. Cycling the printer power will clear the printer memory and the Printer Busy Error. However, the transaction record is in the EMR3 system memory and can be recalled using view records or printing records.

    Hardware and Printer Busy

    If one of the communications wires between the printer and the IB is not connected, the printer will not print, but the printer icon will flash after a transaction. When the ticket is removed, the register can be reset by pushing FINISH, but again, when the START button is pushed, the Printer Busy Error will show because there is still information from the previous transaction to print. Cycling the power will clear the error as described above, allowing the next transaction to start.

    EXC ERROR ####

    These are 4-digit coded exception processing errors associated with booting up the EMR system. Try cycling power Off and On before replacing the Display Head.

    Relay Setup Error Codes

    Relay setup errors occur while entering relay or preset information in Setup Mode. When using 2-stage valves, relay 1 is used to control the fast-flow solenoid and relay 2 is used to control the single flow solenoid. Under the RELAY CONTROL settings, two values are used to knockoff each solenoid prior to the end of a preset delivery: SET SLOW FLOW (relay 1) and SET ADVANCE STOP (relay 2).

    E60 - STOP ADVANCE ERROR

    The volume for flow control relay 2 is set to a volume greater than the volume entered for flow control relay 1. Fix this condition by setting the volume for SET ADVANCE STOP to a number of units smaller than the volume for SET SLOW FLOW.

  • 10

    Calibration Error Codes Calibration errors occur during meter calibration and must be corrected in order to continue with this process.

    E64 - FUEL TYPE UNDEFINED

    A meter calibration must be performed for this product. E65 - CALIBRATION ERROR

    One of the multipoint calibration values is different by more that 0.25% of the previous value. For example if calibration point 1 is 100.00 than calibration point 2 must be between 99.75 and 100.25 counts. Push any button to clear the error code. Push the NEXT button to begin calibrating a new flow rate point using either Auto Calibrate or Multicalibrate. It is also acceptable to calculate the counts and enter them manually using the manual calibrate feature.

    Other Problems SYSTEM BOOTS UP OKAY, BUT DISPLAY KEYS DONT RESPOND

    Electrical interference or noise could cause this problem. Make sure the IB and the Display Head each have a good Earth Ground and the ground/shield between the IB and Display Head is connected. Try to find the source by turning on and off motors/pumps and other equipment in the area. Make sure this equipment is well grounded.

  • D. Rajala Veeder-Root 4-2007 1

    The actual Proof of Gross (and/or compensated) Volume is NOT done under the Meter Calibration. Once the meter is calibrated, Proofs or Checks are done in Standard delivery mode. For Initial Calibration or Re-Calibration if the Proof does not meet local criteria: EMR AUTOCALIBRATE CALIBRATION STEPS

    1. Standard VOLUME MODE on Display (Gallons) 2. Break Seal 3. Remove or lower Left Rear Bolt. (7/16 hex) 4. Push MODE button to get to SETUP. Display will show LANGUAGE. 5. Arrow down to METER CALIBRATION 6. NEXT PROD CAL 1 7. NEXT, AUTOCALIBRATE 8. NEXT: Prompted with START DISPENSE 9. Push the START BUTTON. 10. Fill the Prover Pay attention to the prover volume and sight glass. 11. When the prover is filled: Push the FINISH button. Prompt: ENTER NTC VOLUME 12. Using the NEXT key to move the cursor in the Preset Field and the Arrow Keys to change the

    values. Enter the Non-Compensated Prover Volume. 13. Push the ENTER key and a new calibration factor will be Calculated. 14. Record this K-Factor 15. Hit ENTER to get back to METER CALIBRATION 16. Insert the Left Rear Bolt. 17. MODE button to get to Volume (Gallons) Mode. 18. Clear the Ticket. 19. Run check under normal Volume/Delivery Mode. 20. If Temperature Compensated, the Delivered volume will have the thermometer. 21. After pushing FINISH to complete the transaction, Push the down arrow to display the Non-

    Compensated Volume. If your non-compensated checks in standard Volume/delivery mode are consistent, but out of tolerance, a new K-factor can be calculated per the attached information and entered in Manual Calibrate. Or, an Autocalibrate run can be made to calculate a new K-factor. SPECIAL CALIBRATION ACCEPTANCE IF MORE THAN ONE PRODUCT PRODUCT ADDED AFTER INITIAL CALIBRATION If all the products were set up and assigned Cal 1 before the calibration was done, they would all get that calibration properly assigned to that product. If a new product is added after the calibration of that Cal 1, say 25, the new product unfortunately is not automatically given the 25, but gets the 96 factory default in the background. Going to Manual calibrate and getting to Encoder counts, NEXT, then ENTER to "recalculate" gets the CAL 1 of 25 assigned to the new product.

  • D. Rajala Veeder-Root 4-2007 2

    Detailed Steps to manual calibrate to accept the calibration factor if product added after calibration:

    1. Standard Volume Mode on Display 2. Break Seal 3. Remove or lower Left Rear Bolt. (7/16 hex) 4. Push MODE button to get to SETUP. Display will show LANGUAGE. 5. Arrow down to METER CALIBRATION 6. NEXT PROD CAL 1 7. NEXT AUTOCALIBRATE 8. Arrow up to MANUAL CALIBRATE 9. NEXT CALB RATE 1 (Encoder Counts K-factor in Preset field, Flow rate in Volume delivered

    field.) 10. NEXT FLOW RATE (DEFAULT IS 60 and okay to leave if single calibration) 11. To get to ENCODER COUNTS from the FLOW RATE screen, Arrow UP 12. ENCODER COUNTS and value in preset field 13. To ACCEPT the ENCODER COUNTS, NEXT SET COUNTS and Cursor Flashes. 14. Push ENTER. Recalculation Occurs 15. Then ENTER(s) to get back to METER CALIBRATION. 16. Insert the Left Rear Bolt. 17. MODE button to get to VOLUME (Gallons) Mode.

    How to make corrections in calibration without re-calibrating Example: Calibration Factor: 95.966 pulses per Gallon Register vol: 100.4 Prover volume: 100.0 (Prover-reg)/prover = (100.0-100.4)/100.0 = - .004 New factor= old factor /(1+diff) note sign is important New factor = 95.966/(1-.004) = 95.966/0.996 = 96.351 If register more than prover, factor up. (less Gallons/pulse) (greater Pulses/gallon) If register less than prover, factor down (more Gallons/pulse) (less pulses/gallon) The adjustment is made in Manual Calibration with the C&C switch open. Manual Calibrate: For entering known calibration values or normal values for specific meter if known.

    1. Standard Volume Mode on Display 2. Break Seal 3. Remove or lower Left Rear Bolt. (7/16 hex) 4. Push MODE button to get to SETUP. Display will show LANGUAGE. 5. Arrow down to METER CALIBRATION 6. NEXT PROD CAL 1 7. NEXT AUTOCALIBRATE 8. Arrow up to MANUAL CALIBRATE 9. NEXT CALB RATE 1 (Encoder Counts K-factor in Preset field, Flow rate in Volume delivered

    field.) 10. NEXT FLOW RATE (DEFAULT IS 60)

  • D. Rajala Veeder-Root 4-2007 3

    11. To change FLOW RATE : NEXT to get flashing cursor and use arrow keys to change numbers, THEN enter

    12. To get to ENCODER COUNTS from the FLOW RATE screen, Arrow UP 13. ENCODER COUNTS and value in preset field 14. To change ENCODER COUNTS, NEXT SET COUNTS 15. Use the NEXT key to move the cursor and the arrow keys to change the numbers. 16. Once the number is changed, hit ENTER. CAL RATE 1 17. For another point Arrow down to CAL RATE 2, if not, ENTER back to Meter Calibration. 18. To change FLOW RATE : NEXT to get flashing cursor and use arrow keys to change numbers,

    THEN enter YOU MUST ENTER A FLOW RATE for each additional point. 19. To get to ENCODER COUNTS from the FLOW RATE screen, Arrow UP 20. ENCODER COUNTS and value in preset field 21. To change ENCODER COUNTS, NEXT SET COUNTS 22. Use the NEXT key to move the cursor and the arrow keys to change the numbers. 23. Once the number is changed, hit ENTER. CAL RATE 2 24. Repeat for additional calibration points. 25. Then ENTER(s) to get back to METER CALIBRATION. 26. Insert the Left Rear Bolt. 27. MODE button to get to VOLUME (Gallons) Mode. 28. Clear the Ticket. 29. Run checks under normal Volume/Delivery Mode.

    METER CALIBRATION INFORMATION There are now 4 Calibrations Available. For multiple products, If using Temperature Compensation, calibrate the Temperature Probe first as noted previously. The system calibration is running a known Non-Compensated volume through the meter and having the register electronics calculate the Calibration Factor. The calibration factor is Encoder Counts per Unit Volume. During the Auto or Multi calibrate procedures, the register remembers the number of counts during flow (meter turning). Once the Non-Temperature Compensated volume, Gross Volume, of the Prover vessel is entered, the register calculates the Calibration factor. The actual Proof of Gross and Compensated Volumes is NOT done under the Meter Calibration. Once the meter is calibrated, close the C&C switch, and return to Volume Mode where the Proof run is made. Here the register applies the Density or Coefficients to obtain the Compensated Volume. If the displayed volume is Compensated, the thermometer icon to the right of the delivered volume is displayed. The Gross volume is displayed by pushing an arrow button. These Compensated and Gross Volumes are compared to the Prover Volume and W&M tables to verify the meter calibration. AUTO CALIBRATE is the easiest option. If the system will normally be run at only one flow rate, then Auto Calibrate at that flow rate will be fine. Follow the procedure noted in the Auto Calibrate section of the Setup and Operation Manual. IMPORTANT: Once the GROSS prover volume is entered and the ENTER button is pushed and the Register calculates the calibration factor (the Descriptor Field changes and a new calibration factor shows), RECORD THIS FACTOR for future reference. Then push ENTER UNTIL YOU RETURN TO METER CALIBRATION. Returning to METER CALIBRATION saves the Calibration Factor. MANUAL CALIBRATION is an option available as outlined in the Manual. It is normally used for entering known calibration values or normal values for specific meter if known.

  • D. Rajala Veeder-Root 4-2007 4

    If for some reason the display head is replaced, or Restart is selected and the stored information in the display head is lost, the Calibration Factor, if recorded, is entered under Manual Calibration. Note: For Large Volume prover applications, a prover vessel metal expansion factor may need to be applied per the local Weights and Measures regulations. Recommend tenths resolution on Calibration even if whole units on Register for Delivery To get the best accuracy on the calibration, Both register resolution and preset resolution (for k-factor) should be temporarily set to Tenths. For calibration, the seal must be broken anyway, so the resolution can be changed for the calibration and proof, then set back to whole units if that is the delivered resolution. With C&C switch open, go to DISPLAY SYNTAX. Go to PRESET RES, PRESET VOLUME and move decimal using NEXT, the ENTER back to PRESET RES to save. Do the same with REGISTER RES, REGISTER VOL. Remember To Go Back To Whole Units When Complete With Calibration And Proofs. MULTICALIBRATE AND METER CAPABILITY WITH THE EMR Sometimes meters are run at 4 to 1 or greater turndowns or the meter has some wear, making a single point calibration inadequate. Multiple calibration points can be set up to compensate for many of these situations. Technically the meter performance curve is not linear, but a linear model is easier to use for setting up a multi-calibrate table and minimizing the prover runs. The EMR can accommodate 8 points of calibration (or 7 segments). The multipoint calibration has a 0.25% difference between calibration points limitation built into the software. The 0.25% difference is based on a Measurement Canada requirement. There will however be circumstances where the meter performance is beyond the multipoint capability. The difference between the high/full flow and the low flow requirements must be about 1.70% or less difference for the multipoint calibration to work. You will need to make a calculation to determine your situation. Examples: High flow K-factor: 94.100 Low Flow K-Factor: 92.475 Segments maximum of 7 Percent per segment: (((High k-factor Low k-factor)/low k-factor)/7 *100) - must be 0.25% or less (((94.100-92.475)/ 92.475)/7*100) = 0.251% NO GO, greater than 0.25% High flow K-factor: 94.100 Low Flow K-Factor: 93.399 Segments maximum of 7 Percent per segment:

  • D. Rajala Veeder-Root 4-2007 5

    (((High k-factor Low k-factor)/low k-factor)/7 *100) - must be 0.25% or less (((94.100-93.399)/ 93.399)/7*100) = 0.107% - Good Might want to try 4or 5 segments. At 5 segments ( 6 points) , 0.107% *7/5 = 0.150% (< 0.25%) Example Each segment (94.100-93.399)/5 = 0.140

    K-factor Flow Rate 93.399 55 93.539 100 93.679 145 93.819 190 93.959 235 94.100 280

    In the real world you get a close a practical in the segments and flow rates. How To Determine The High And Low K-Factors In The Field And Minimize Prover Runs 1. K-Factor at high flow rate

    I suggest doing an AutoCalibrate at the high flow condition. Then go to Volume Mode (standard delivery mode) and run a couple of checks for consistency and verification of the k-factor. During the prover filling, push the Mode button to rate, observe and record the average flow rate. If the results of the register when compared to the prover are consistent, but outside the accepted tolerance, calculate a new K-factor manually, enter that k-factor using Manual Calibrate, and verify with one or two prover runs.

    2. K-Factor at Low flow rate

    With the high flow rate K-factor, execute 2 or more runs at the low flow rate condition. During the prover filling, push the Mode button to Rate, observe and record the average flow rate. If the results are within tolerance, great. If consistent, but not within tolerance, calculate a new K-factor for the low flow condition.

    3. Manually, enter that low flow k-factor using Manual Calibrate, and verify with one or two prover runs. 4. Do the High-Low acceptability check outlined on page 1. If not okay, then the meter is incapable.

    If Okay, calculate a K-factor/Flow Rate table. Use a number of segments that makes the calculation easy.

    5. Manually enter that k-factor/Flow Rate table using Manual Calibrate, and verify with one or two

    prover runs.

    For How to make corrections in calibration without re-calibrating see page 2 above.

  • D. Rajala Veeder-Root 4-2007 6

    Temperature Probe Calibration

    1. Disconnect the Temperature probe from the back of the display. 2. Unscrew the temperature probe from the pipe/thermowell. 3. Reconnect the temperature probe to the back of the display 4. Immerse the temperature probe in an ice-water bath 1quart for 5 minutes. 5. In C&C Mode, Arrow down to Temperature 6. NEXT, Fahrenheit 7. NEXT, CALIBRATE 8. NEXT, flashing cursor 9. Use the NEXT key to move cursor and the keypad or arrow keys to set the temperature to 32F. 10. ENTER, ENTER, ENTER back to Temperature. 11. Disconnect the Temperature probe from the back of the display. 12. Screw the temperature probe into the pipe/thermowell. 13. Reconnect the temperature probe to the back of the display

    DO NOT CHANGE THE REFERENCE TEMPERATURE THIS SHOULD BE 60F(OR 15C).

    If you have a dual thermowell installation and a know temperature probe beside the EMR Probe, you can calibrate the probe to that temperature instead of removing and placing in ice water.

  • Training Program

    Updated: May 2007

    VEEDER-ROOT PETROLEUM PRODUCTS P.O. Box 1673 Altoona, Pennsylvania, USA 16603, Ship: 6th Avenue At Burns Crossing (16602) 814-695-4476,FAX 814-695-7605

    125 Powder Forest Drive - Simsbury, CT 06070 USA - (860) 651-2766 - www.veeder.com

  • TABLE OF CONTENTS

    SECTION 1 Class Agenda Introduction

    Veeder Root Gilbarco/Veeder Root Danaher

    SECTION 2 Overview of Safety Standards and Practices SECTION 3 Overview of Meter Technology

    Positive Displacement Turbine Coriolis (Mass Flow) Readout Devices (Registers) Glossary

    SECTION 4 EMR Hardware and Installation

    Product Overview Installation - Getting Started Installation details RS-232 Interface - Relay for multiple Devices

    SECTION 5 EMR Setup and Operation

    Product Features Overview Hands-on Deliveries Getting Started Making a Delivery Set-up Details and Features

    SECTION 6 Aviation Setup and Calibration SECTION 7 Troubleshooting and Software Equilibrium SECTION 8 PC Interface/Set-up Program Wireless Data Transfer SECTION 9 Review - Certification

    Written (open book) Practical Hands On (open book)

    SECTION 10 Product Features and Selection EMR Features and Advantages Worksheets Product Brochure DataLink Brochure

  • 1

    SECTION 1 Introduction Veeder Root (Subsidiary of the Danaher Corporation): Veeder-Root innovations have met the petroleum industry's growing needs for nearly a century. Veeder-Root's beginnings can be traced to 1866, when the Root Company, a hinge manufacturer, was founded in Bristol, CT. The following year, the company expanded to manufacture counting and measuring devices for production, textile equipment and census taking. Almost 30 years later in 1895, Curtis Veeder, the founder of Veeder Manufacturing Company, invented a Cyclometer to record the miles traveled on a bicycle. He promoted the Cyclometer with the slogan; its Nice to Know How Far You Go. The Cyclometer's success led to a full line of Veeder counting devices. In 1928, the Root and the Veeder Companies merged to form Veeder-Root, Incorporated of Hartford, Connecticut, the largest manufacturer of counting and computing devices in the world. While the majority of Veeder-Root's customers used the counters to control manufacturing processes, in the early 1930s, one customer had the foresight to incorporate a Veeder-Root counter into his gasoline pump. This innovation introduced Veeder-Root to the petroleum industry and marked its beginning as a petroleum technology leader. These new mechanical computers allowed gas station attendants to "filler up" without having to calculate cash sales as they pumped gas. Through the 1940s, 1950s and 1960s, Veeder-Root counters went through many changes because of wartime material shortages, growing competition and the addition of tenths of cents to the counters. Through these decades of change, Veeder-Root mechanical computers could be found on more than 90 percent of U.S. and Canadian gasoline pumps. Around the same time, Veeder-Root engineers were developing an accurate meter register and ticket system for gasoline delivery tracking. Their experiments with inventory control devices sparked ideas that later surfaced in Veeder-Root's Tank Level Sensing (TLS) product line during the late 1970s. With the late 1970's gas crisis, gas station owners needed accurate inventory control and the ability to detect product loss. During this time, Veeder-Root pioneered the automatic tank gauge and released the first generation of TLS monitoring products, the TLS-100, in 1979. Veeder-Root purchased Red Jacket Pumps in 2001 and moved the Manufacturing to Altoona. Gilbarco/Veeder-Root In 2002, Danaher (Veeder-Root Parent) purchased Gilbarco. Veeder Root and Gilbarco are aligned under the same Senior management. Veeder-Root including Veeder-Root and Red Jacket are a Profit Center. Gasboy was purchased by Gilbarco/Veeder Root in 2003 and is incorporated under the umbrella.

  • 2

    Danaher Corporation: Danaher is a leading U.S.-based manufacturer with a worldwide workforce of approximately 45,000. The company generated revenues totaling 9.5 billion (US) in the 2006 fiscal year, almost half of which was generated outside the U.S.A. With leading businesses in Professional Instrumentation, Industrial Technologies, and Tools & Components, Danaher makes long-term investments in established and internationally active industrial enterprises. The origin of "Danaher" goes back to the root "Dana," a Celtic word dating from before 700 BC and meaning "swift flowing". In the early 1980's, the vision of a manufacturing company, dedicated to continuous improvement and customer satisfaction, was conceived during a fishing trip on the Danaher, a tributary to the south fork of the Flat Head River in western Montana. The founders of the company adopted the name for their new organization. As Danaher has evolved, the elements of a swift flowing river have been retained. The company has never strayed from the clarity of its initial vision. The flow of the business is ever changing but the guiding principles--continuous improvement and customer satisfaction--remain constant. Over time, the company has grown rapidly in size and success, achieving record levels again in 2004. Danaher products help to make life healthier, safer and more enjoyable for people around the world. Some of the products carry high-profile brand names, while others are hidden inside complex systems. Danaher capitalized on favorable market conditions, achieving strong organic growth, record sales, earnings, and cash flow in 2007.

    Danaher has a proven system for achieving performance: the Danaher Business System (DBS). It drives every aspect of the groups culture and performance. DBS is system of continuous improvement and used to guide and measure everyday activities.

    The Danaher Business segments include Professional Instrumentation, Industrial Technologies and Tools & Components. The Professional Instrumentation segment encompasses three strategic platforms: Electronic Test, Environmental, and Medical Technologies. The Industrial Technologies segment encompasses two strategic platforms: Motion and Product Identification and three niche businesses; Aerospace and Defense, Power Quality, and Sensors and Controls. The Tools & Components segment encompasses one strategic platform, Mechanics Hand Tools, and four focused niche businesses Jacobs Chuck, Delta Consolidated Industries, Hennessy Industries, and Jacobs Vehicle Systems.

  • 1

    SECTION 2 Overview of Safety Standards and Practices The EMR Electronic Meter Register System is independently approved by the UL and ATEX organizations. These approvals apply to the EMR System when installed per the specifications provided by Veeder-Root (See the Installation Manual for additional information). Systems not installed per the Veeder-Root specifications may result in a violation of the safety approvals and or a violation of the warranty for the EMR System (See page 4 of the Installation Manual for Safety Warning). Organizations or individuals associated with the installation of individual components of the EMR System, such as but not limited to the 3-Way Differential Lockout Valve or the 2-Stage Petroleum Preset Valve, must adhere to the practices applicable by law and by industry standard. For example, if a flange needs to welded onto the piping for installation of the 2-Stage Petroleum Preset Valve, this procedure should be conducted by an ASME (or equivalent) certified welder who is qualified in such procedures and who is cognizant of the procedures for safe welding on the vessel to which the valve will be installed. The following organizations are internationally recognized agencies whose published practices should be familiar to the organizations or individuals associated with EMR installations. This list does not constitute the only organizations recognized globally. For each EMR installation, the installer should insure compliance with all relevant codes and practices from all associated agencies whose practices are applicable at the local level. NEC SAE NFPA API NPGA ASME DOT

  • 2

  • 1

    SECTION 3 Overview of Meter Technology There are several types of meters in use worldwide today. The predominate meter types that are used with the EMR are Positive Displacement (PD), Turbine and Mass Flow (Coriolis) since these are the predominate meter types used on trucks, at loading facilities and terminals. Of these three, the Positive Displacement meters are the most common types of meters to which a Veeder Root register electronic or mechanical would mount to. Positive Displacement: Positive Displacement meters, as stated by E.L. Upp work on the bucket principle of a bucket alternatively filled and emptied. To keep operation from being a strictly batch operation, most PD meters have multiple buckets that are geared and valved together so that while some buckets are filling, others are emptying. With proper timing and valving, there is an uninterrupted flow through the meter. The driving force for this action comes from the flowing stream as a pressure drop. PD meters are designed to measure liquids. Major types of meters by technology include; Positioned-Vane Rotary, BiRotor, Sliding Vane, Oval Gear, Rotating Cresent, Oscillating Piston and Rotating Paddle. Turbine: Turbine Meters are velocity measuring devices. Flow passes through a free turning rotor mounted coaxially on the meter body centerline and exits the body. Fluid (or gas) imparts an angular velocity to the angled rotor so that the rotation is proportional to the flow rate. With accurate measurement of rotor speed from mechanical gearing or magnetic pickup and by knowing the hydraulic area that the flow is passing through, volume at line conditions can be determined. Coriolis (a.k.a. Mass Flow): Coriolis meters can be used to measure liquids and some gases. They directly measure the weight of the product. If the desired measure is volume, then some correction for density at fluid base conditions must be made. Since these meters react to mass they can be used (with limits) for mixtures of liquids and gas. The principle of operation for a coriolis meter requires a resonant frequency introduced to the measuring element (usually tubular). As product flows through the measuring element, changes in the frequency detected by transducers are recorded and the values become an integral part of the algorithm used to determine the measurement.

  • 2

    Readout Devices: Secondary systems are a part of any measurement installation for reading primary element signals and the variables necessary to correct flow from flowing to base conditions. These elements fall into three main categories: mechanical, pneumatic and electronic. All have applications in flow measurement. Veeder-Root Mechanical Meter Registers qualify as mechanical readout devices and Veeder-Root Electronic Meter Registers (EMR) qualify as electronic readout devices. Mechanical Register: The Meter Register is the outstanding choice for recording and displaying delivery data in a wide variety of industries. In the petroleum refining and distribution field, it is used from the well to pipelines and storage centers, then to gasoline and fuel oil delivery trucks. In the chemical processing field, it can be used for displaying totals during mixing and batching operations. The Meter Register totalizes and displays high speed deliveries and transactions in large easy-to-read figures. Ideal for increased efficiency in all kinds of liquid inventory and delivery operations. Utilizing a geared drive available in a wide selection of ratios, the Meter Register records in practically any unit of liquid measure - gallons, liters, barrels, etc. - as well as non-liquid units. Special optional adaptors are available to mate the Meter Register with all standard meters and pumps. It also easily combines with Veeder-Root Meter Preset and Printer to form a complete count, control and print system. Finished in corrosion resistant epoxy, the sturdy housing protects the Meter Register in demanding environments and extremes in weather. Electronic Meter Register (EMR): The New Electronic Meter Register System from Veeder-Root is an alterative to the Mechanical Register that has set the worldwide standard for quality, performance and value over the past four decades. As the leader in Meter Registers, Veeder-Root has incorporated in the design of the EMR, the most important features to meet the new demands of the market. The Register Head (display) and the Interconnect Box (I.B.) are the building blocks of the system. These along with a series of accessories allow the owner to configure a system that meets their needs on the vehicle or in the terminal. Two Registers may be connected to a single I.B. and up to 16 Interconnect Boxes can be networked together with I.B. NET. Note: The performance, range, repeatability and tolerances of each

    type of flowmeter is established by the meter manufacturer.

  • 3

    Glossary: The following glossary provides information on metering terms that may be helpful to an installer of the EMR. EMR installers should possess the appropriate manuals for the flowmeter to which the EMR will be mounted. Acceptance Test- A test of the measuring device, under carefully controlled conditions with expert operators and a certified inspector, to determine that the device will comply with the requirements for approval, for sale in a state requiring such approval. Typically these are the requirements found in NIST Handbook 44. In many (not all) situations, a national approval will result in automatic acceptance at the state level. Accumulative- A term applied to indicating elements or recording elements to describe the fact that they are not resettable to a zero indication in normal use. Accuracy- Freedom from error, usually expressed in percentage. Accuracy Curve- A graph or plotted curve showing the performance characteristics of a measuring device. The information plotted is the amount of error at the rates of flow between the minimum and maximum rated capacity of the device. Adjuster- A ratio changing device which is used to obtain agreement between the indicated and/or recorded volume and the actual volume measured. The ratio may be either continuously variable or variable in increments. Typical with LC, Smith, Brooks and other PD meters. Air Eliminator (see also Vapor Eliminator)- A device installed upstream of the measuring device to avoid measuring air or vapor. Air or vapor measured with liquid will result in registering a volume larger than the liquid volume. Air Separator- A device of the air eliminator type designed to include the capacity of separating air vapor intimately mixed with the liquid. It may include one or more air eliminator mechanisms. Air (Vapor) Control System- An arrangement of various elements intended to assist the air eliminator - or air separator - by stopping or reducing flow of liquid when air or vapor is detected. Ambient Temperature- Literally, this is the temperature of the surroundings. It is usually used to denote the temperature of the atmosphere in a given location at a specific time. Back Pressure Valve- A device intended to maintain a desired minimum upstream pressure. Bubble Point- The conditions of temperature and pressure under which a liquid will begin to form vapor. Calibration- The process or procedure of setting or bringing a meter or a prover into agreement with an established standard. C&C Calibration and Configuration - EMR mode that is Weights and Measured sealed where key system set up is done including product and calibration.

  • 4

    Change Gears- A gear system located between the meter and the indicating and recording elements usually used to provide registration by the counter in the desired units of measurement. Also used to bring the registration closer to true value. These gears may be located in the meter or be part of a subassembly between the meter and the indicating elements. Typical with Neptune meters and registers. Check Valve- A device designed to prevent a reversal of liquid flow. Clingage- The liquid film that adheres to the inside surface of a container after it has been emptied. Coefficient of Expansion- A number usually expressed as a decimal that indicates the change of volume per unit of volume per degree of temperature change. Counter (Register)- A device which indicates a quantity related to the volume measured by the meter. Can be mechanical or electronic. Delivery, Over - Delivery, Under- The terms, over-delivery and under-delivery, are commonly used to indicate the kind of measuring error that is experienced. Over-delivery indicates that the counter is registering a greater volume than is delivered by the meter, and under-delivery indicates that the meter is delivering less than is being registered on the counter. Density, Relative (Specific Gravity)- The relative density t1/t2 of a solid or liquid substance is defined as the ratio of the mass of a given volume of the substance at a temperature (t1) to the mass of an equal volume of pure water at a temperature (t2) - (this term replaces the normal term specific gravity). Differential Pressure Valve- A device designed to maintain the total pressure on a system. In this system, the desired pressure must be higher than the vapor pressure of the liquid when being metered. Drainage Time- The drainage time for test measures and provers shall be 10 seconds for a capacity of 10 gallons or less, and 30 seconds for capacities exceeding 10 gallons. Necessary to achieve uniform clingage film. Error- The difference between the indicated value and the true value. Flow Limiting Device (Flow Control)- A device installed in the system to prevent the rate of flow through the meter from exceeding the desired maximum flow rate. Flow Meter- Commonly used to describe a liquid measuring device. Flow Range- The minimum and maximum flow rates established by the manufacturer to provide the maximum meter performance and accuracy with long life. If exceeded, accuracy or meter life may be adversely affected.

  • 5

    Flow Rate- The rate of flow of liquid expressed in volume or mass units per unit of time. Gravity, API- A measure of the specific gravity of a liquid hydrocarbon as indicated by a hydrometer having a scale graduated in degrees API. Laminar Flow- Liquid flow in which the liquid elements travel along relatively straight parallel paths. Low Vapor Pressure Liquid- A liquid which at atmospheric pressure and temperature can be maintained in an open system without boiling. Master Meter- A meter used as a reference for testing other working meters. Meniscus- A curved liquid surface at the end of a liquid column. Positive Displacement Meter- A meter in which the primary sensing element separates the liquid into measured segments of known volume providing a shaft motion or other signal that can be used for indicating the volume delivered. Preset Device- An indicating device that can be preset for a desired quantity which will stop the flow automatically, or provide a signal when the preselected quantity of liquid has been metered or delivered. Pressure Loss (Pressure Drop) (Loss of Head) (Differential Pressure) - The difference in pressure between the inlet and outlet of a device while operating. Prover (Proving Tank) - Volumetric Type- A closed or open vessel designed especially for accurate determination of the volume of a liquid delivered into or out of it during a meter run. The volume of liquid is either observed from the liquid level in a gauge proving glass or is known from previous calibration of a fixed-volume vessel. Recording Element- A device designed to register and print the volume metered on a ticket, slip tape, or card. Reference Standard- A volumetric measure that has been verified to contain or to deliver a known volume, which is used for establishing the volume of field and working standards. Register- A device which indicates the quantity measured by the meter. Registration, Over - Registration, Under- The terms, over-registration, are commonly used to indicate the kind of measuring error that is experienced. Over-registration indicates the counter is registering a greater volume than is delivered by the meter, and under-registration indicates that the meter is delivering more than is registered in the counter. Repeatability- A measure of the deviation of a series of test results from their mean value, all determinations being carried out under identical conditions. Reynolds Number- A number characteristic of the flow of fluid in a pipe or past an obstruction.

  • 6

    Slit Compartment Test- A test applied to a truck mounted metering system which simulates the conditions encountered in actual operation when one truck compartment is emptied during a delivery. Strainer (Filter)- A device equipped with a porous medium or wire mesh element to prevent particles of foreign material from passing through a meter. Swirl Plate- A plate or baffle installed in or near the outlet connection of a storage container to reduce or prevent formation of a vortex. Tolerance- The amount of error that will be allowed. It is a plus or minus value. Torque Load- The power required of the meter for driving accessory equipment such as counters, printers, etc. Turbulent Flow- Flow in a pipeline is turbulent when the liquid elements no longer travel along straight parallel paths. This usually occurs when the Reynolds Number is well above 2,000. Vapor Eliminator- A device installed upstream of the measuring device to avoid measuring air and/or vapor. Vortex- The swirling motion of liquid often encountered as it enters the outlet opening of a container. The tendency of a vortex to form depends upon many details of the container construction. Since the swirling liquid can form around a central column of air or vapor, the flow area is reduced. This restricts the rate of flow and often results in carrying considerable quantities of air or vapor with the liquid.

  • 1

    SECTION 4 Installing the EMR Some Tools of the Trade

    T-15 Torx, Instrument Screwdriver (1/8 ), 7/16 wrench, wire cutters, wire strippers, pliers (Remote Display Requires T-30 Torx.) Installation Manual 577013-758

    1. Parts of System Function of Each Part (Page 4 of the Installation Manual)

    Interconnect Box Located in Safe Place Vehicle cab or Building Intrinsic Safe Power, Relays, Connections for Pulse Output, 12 or 24 volt now Universal Minimum 5Amps for External Power Supply

    Display Head At the Meter Okay in Hazardous Environment per UL and ATEX Display, Pulse input, Temperature Probe input

    Fully functional Remote available Printer

    Located in Safe Place Vehicle cab or Building Pulse Generator Specific Meter Kits:

    Kits are available for almost every Positive Displacement Meter. Shafts with couplings replace the mechanical gearplate and mechanical adjusters.

    C&C switch Optional Keypad Cable Temperature Probe for Temperature Compensation Live or in thermowell. LPG 3-way Valve 2-stage Solenoid Valve, 2-inch NPT Remote Pulser and Remote Display Optional EMR DataLink Wireless Data Transfer

    2. Getting Started (Note: Students may need a foundation of truck/metered systems knowledge in order to keep pace with the instructor.) Connections:

    A good Ground to the Truck chassis or Earth ground to the Interconnect Box is important. On many newer vehicles, the V- of the battery may not be common with the chassis ground or the defined ground in the vehicle electrical distribution box. The Input Power Ground at the top of the EMR Interconnect Box terminal strip should come from the V- terminal of the battery or the location where the V- battery terminal is directly connect to the vehicle chassis. If another ground point is used, there may be insufficient power for the display to operate properly.

    Pay close attention to the connections on the terminal strip on the back of the display head.

    Always Connect the ground between units. Shielded Cable and Petroleum Products impervious. Fuse from accessory panel at 5 amps.

  • 2

    Caution: Do not power up the system until all connections have been verified. The IB is protected by a fuse for incorrect power into the box, however the Intrinsically Safe side of the IB that powers and communicates with the head does not have this type of replaceable protection due to Agency Approval constraints. Wire Ties and Cord Grips are important, use them.

    Solenoid-operated Valve wiring:

    Diode Suppression required for 2-stage valve. 2 kits per valve. If purchasing valve from Veeder-Root, diode suppression comes with the valve.

    2-stage solenoid valve kit has cable, but no electrical junction boxes LPG valve does not require diode suppression, kit has cable, but no hoses and fittings

    Maximum Distances between Components:

    1000 feet between IB and Display Head (including Remote Display) 30 feet between Printer and IB 25 feet fro Remote Pulser and Remote Display

    Temperature probe cable length: Additional length can be added to the temperature probe cable. The cable splice must be protected and the additional cable should be protected from physical and liquid damage. Calibration of the temperature probe as outline in the set-up manual will account for the extra cable.

    Minimum external Power Supply amperage: 5 AMPS. Digikey.com has 6.5 amp unit for demo, and or one system with 2 heads and printer. Digikey Part Number: 62-1041-ND NEVER CONNECT ELECTRICTY LIVE!!!!! CAUTION ON INSTALLATIONS WITH HIGH AMPERAGE USE ELECTRICAL DEVICES.

    Highly recommend that the EMR be on a separate battery and that a battery isolator be used to prevent voltage spikes to the EMR Interconnect Box when the high amperage devices are de-energized.

    INSTALLATION DETAILS Truck Installation Information:

    Installation Manual, page 4, EMR Control Drawing (for truck installations). This configuration will apply to the majority of the EMR systems that are installed. ( Terminal on Page 36)

    Specific Installation Kits for connecting to Meter - Pages 6-19

    Neptune Kits base on if flow meter CURRENTLY has Temperature Compensation or Not. Small groove pins are in the kits that can get lost

    Prepare your workspace:

  • 3

    Working with a group no greater than two persons to one EMR Head, place your components on the table in front of you. Place the tools and the kits that the instructor has provided to one side and align the components with the Display Head in front of you with the Interconnect box next to it. For the training, your instructor will provide power supplies which will provide the 12 Volts DC necessary to operate the system. Place the printer behind the Display Head and Interconnect Box at this time. DISPLAY HEAD Optional Keypad First Before Other Items

    Pages 21-22 The optional keypad greatly decreases the time necessary for data entry during setup and it is recommended that all certified installers have an Optional Keypad with longer wires for such use in the field for set-ups where significant label changes will be made.

    Installation of Optional pulse generator for Demo

    DO NOT CONNECT WIRES FROM INSTALLED PULSE GENERAOR TO DISPLAY a demonstration pulse generator will be installed.

    Display Head on stand Put shaft into housing. Invert the display head and put stand on with two bolts provided Invert upright. Connect spring between shaft and pulse generator.

    Wire Harness and Temperature Probe Pages 22-24 of the Installation Manual. Do not tie wrap any cables at this time. Use the special cord grip top and put wire and Temp Probe together(non-standard).

    Review and Tie Wrap wires

    Validate that all assemblies are installed correctly and all wire terminations are correct. Route and tie wrap cables as shown on page 22, or as directed by Instructor.

    Special Encoder for Demonstration

    Install the Extra Pulse Generator/Encoder per your Instructors directions. INTERCONNECT BOX If all four cover screws of the Interconnection Box are installed, remove the right two and leave two (creating a hinge). Refer to Figure 19 on page 26. Knockouts

    Remove specific knockouts per instructor, and install the box part of the cord grips.

    Wire Display Heads and Printer Cable per Figure 20, Page 28 Use the ground wire on the display head as and anchor for strain relief

  • 4

    Wire Power Supply per Figure 31, Page 40 NOTE: WHITE IS V+ OR POSITIVE IN THIS DC APPLICATION

    Connect Power Supply to IB per Figure 35 Page 47 Review and Wire tie

    Review connections in the IB. Wire Tie the wires on the non-intrinsic safe side.

    PRINTER CONNECTION Pages 28 and 34 DIP SWITCH 3 ON (Roll printer Dip Switch 1=3, Dip Switch 2=1) VALVE CONNECTIONS Pages 30-32

    Diode Suppression Power from box Switch on Ground side of relay. You will not install an actual valve but your instructor will have actual valve sample to show you.

    REMOTE DISPLAY

    Order Bracket as separate item. Final Assembly

    Locate the cover of the Display Head and reinstall the cover. Install but only finger tight the Left-Rear corner bolt loose for using the C&C switch

    DISCONNECT THE POWER (RED WIRE) FOR HEAD 2 Plug in Power Up

    Plug in your EMR System. The Printer and Display Head should power up immediately. Disregard the messages on the EMR Display Head at this time. If your Printer and or your Display Head do not power up immediately un-plug the power and alert the instructor immediately.

    FOR THE DOWNLOAD MGR MESSAGE, SEE SECTION 5 ON SOFTWARE CONFLICTS FOR STARTUP AND HEAD ADDRESSING OF A TWO HEAD SYSTEM SEE SECTION 5 Install Printer Ribbon Used for Demonstration

    Push RELEASE, remove cover, install ribbon: threading around the print head area, push in all the way, turn knob to tension the ribbon, and replace cover.

    Congratulations! You have successfully wired your first EMR System!

  • 5

    RS-232 CONFLICTS AND USE RELAY MAY BE REQUIRED Two serial devices cannot talk to the RS-232 port at the same time. Expected conflicts include the TaraSystems Large Display and the RS-232 serial cable that connects to a PC for using the PC Setup tool, or an on-board computer, or the DataLink Serial Modem. For temporary use of the PC Setup Program: For temporary use of the PC Setup Program for setting up the EMR, the RS-232 cable that comes with the IB can be connected and the TaraSystems Display disconnected. Or, if a DataLink modem is being used, the RS-232 Cable for the PC can be left connected in the IB, and the Serial Plug at the DataLink modem temporarily disconnected when the PC Cable is used. UPON COMPLETION OF USE OF THE PC SETUP PROGRAM: MUST RETURN PORT 2 ASSIGN TO OBC THROUGH THE DISPLAY SETUP SYSTEM ADDRESS IF USING THE SYSTEM WITH AN AUXILLARY COMPUTER OR OTHER SERIAL INTERFACE DEVICE. For use of the DataLink Serial Modem and the TaraSystems Large serial display Two serial communication devices cannot be connected to the same source at the same time. The Large LED Serial Display used with the EMR System and the DataLInk Wireless Modem, both need to use the RS-232 interface in the EMR Interconnect Box. A relay is needed to switch the RX and TX serial signals between the Wireless Modem and the Large LED Serial display. The serial signal is switched to the Wireless Modem when the system is not doing a delivery or transaction so that data can be available for the office modem. When the START button on the Register is Pushed, the Relay switches the RX and TX signals to the Large LED Display for displaying the Delivered Volume. When the FINISH button is pushed, the signal returns to the Wireless Modem, and the large Display indicates zero, showing the system is idle. The relay works with one or two head systems. A 12VDC DPDT Relay is needed. 2-pole is all that is required. Diode Suppression is recommended. Tara Systems recommends an IN4004 Rectifier Diode. An IN4005 will also work. In this example:

    TX IB to 9, RX IB to 12, Idle state is 1 and 4 to DataLink modem cable: 1 to TX of Black wire of Serial cable to

    DataLink Modem. 4 to RX or Green wire of Serial Cable to DataLink modem., Energized is 5 and 8 to Large Display, 5 to TX and 8 to RX V+ vehicle power to 13, 14 to Common of Relay 2s in IB, switching to Ground.

    V+ GND

  • 6

    DataLink Relay Schematic

    2PDT Relay/Block

    4 3 2 1

    8 7 6 5

    10 91112

    14 13Datalink Modem

    Large Display

    GND

    GND

    RX (4)

    RX (8)

    TX (1)

    TX (5)

    Interconnect Box (IB)

    Terminal Strip

    G

    RX (12)

    TX (9)

    V+ (13)

    Display Head 1

    Display Head 2

    COM (14)

    NO Relay 2

    RS232 Serial Output

    COM (14)

    Relay 2

    NO

    Wiring the Relay in the EMR Note that the Idle position of the relay is to the DataLink Serial Modem. The Ground leg of the RS-232 to either the Large Display or the DataLink Modem is always left connected to Ground. GND in the IB is common to the Box itself and GND on the terminal block. The relay is switched /energized by completing the circuit to ground by START on either head 1 or Head 2.

  • 7

    EXTRACT FR0M INSTALLATION MANUAL 252135 REV. A

    2-STAGE, 2-INCH NPT SOLENOID-OPERATED VALVE FOR REFINED FUELS FOR USE WITH THE EMR ELECTRONIC METER REGISTER SYSTEM

    KIT PART NUMBER 0370020-059

    DESCRIPTION:

    The 2-Stage, 2-inch valve Kit contains: Two: 0846000-022 Diode Suppression Kits with the valve. These need to be installed per the diagram in these instructions or the EMR Installation Guide, Manual 577013-758.

    VALVE SPECIFICATIONS: Diaphragm Valve with spring assist closure. 2-INCH NPT Female Threads. Fluorocarbon O rings, Disc and reinforced fluorocarbon diaphragm. 12 VDC solenoid valves for fluid switching. Copper tubing and brass tubing fittings for fluid switching. DIMENSIONS:

  • 8

    2-STAGE SOLENOID VALVE CONNECTIONS

    SINGLE FLOW IN IB (RELAY 2)

    (Solenoid Valve number begins with 7221)

    FAST FLOW IN IB (RELAY 1)

    (Solenoid Valve number begins with 7121)

    Display Head Plate in IB Diagram in Installation

    Manual Set-Up Manual

    HEAD 1

    HEAD 2

    RELAY CONTROL SET ADVANCE STOP (2nd Stage Knockoff) ---------------------------- RELAY CONTROL SET SLOW FLOW (1st Stage Knockoff) RELAY CONTROL SET ADVANCE STOP (2nd Stage Knockoff) ---------------------------- RELAY CONTROL SET SLOW FLOW (1st Stage Knockoff)

    VALVE OPERATION WITH THE EMR FULL FLOW: The valve is Normally Closed. When The START button is pushed on the EMR Display, Both Relays for that Head are energized, opening the solenoid-operated valves. The FAST FLOW solenoid valve allows the main valve diaphragm to open via the pump pressure pushing on the diaphragm. Full Flow is obtained. The SLOW FLOW solenoid valve allows flow around the main diaphragm valve. When the FINISH Button is pushed on the EMR Display, both relays are de-energized, the solenoid valves close and the valve closes stopping flow. PRESET: The valve is Normally Closed. When The START button is pushed on the EMR Display, Both Relays for that Head are energized, opening the solenoid-operated valves and fast/full flow is obtained. FIRST STAGE KNOCKOFF

    When the First Stage/Slow Flow point is reached( 1st Stage Knockoff ), the Fast Flow/Relay 1 de-energizes, and the spring assisted main diaphragm of the valve closes as the pressure equalizes. The Single Flow/Relay 2/Bypass remains open for slow flow.

    SECOND STAGE KNOCKOFF When the ADVANCE STOP (2nd Stage Knockoff) point is reached, the Single Flow/Relay 2/Bypass de-energizes and the Single Flow/Bypass valve closes and flow stops.

    KNOCKOFF CONTROL ADJUSTMENTS The volume to go adjustments are made under RELAY CONTROL in SET UP MODE. The 1st Stage defaults to 5, the 2nd stage defaults to 0.1. Adjustments to these knockoff points, particularly the 2nd Stage/Stop point may be required to accommodate the specific system dynamics.

    FLOW

  • 9

    2-STAGE VALVE SOLENOID WIRING WITH EXTERNAL SUPPRESSOR DIODE SUPPLIED BY VEEDER-ROOT

    Connect the red wires from each solenoid in the junction box with the diode suppressor as shown. Connect the wires in the Interconnect Box per the diagram, providing power to the solenoid from the V+ input power from the vehicle battery or accessory panel. Connect the wire from the solenoid to the appropriate DH Relay per the previous page information. Reference: EMR Installation Guide Manual 577013-758. WARRANTY This valve is under Warranty from the Manufacturer. Contact Veeder-Root for the Manufacturer information.

    P.O. Box 1673, Altoona PA 16603-1673, 6th Avenue at Burns Crossing (16602), 814-695-4476, fax 814-695-7605 252135 Rev. A

    VEEDER-ROOT

  • 10

  • 1

    SECTION 5 Setup and Operation of the EMR DELIVERY DEMONSTATION AND STUDENTS MAKING DELIVERIES Instructor will do some basic set-ups on the Heads to get the systems working for doing deliveries. The students will learn these steps later.

    Head 1 Increase Time Delays to get screens to stay on longer Set up head 1 with temp comp Enable printer Power down Disconnect head 1 Connect head 2 Head 2 increase time delays Head 2 set up for temp comp Enable Printer Re-address head 2 as head 2 Power down, Connect head 1 power Power up

    Delivery Demonstration

    Display and Standard Product Features Explained and Demonstrated Simple Pump and Print Showing Temp Comp Volume Preset Currency Currency preset Multiple Deliveries

    STUDENTS MAKE DELIVERIES Make Pump and print, preset, and currency deliveries on the EMR System using the Operator Card as a guide. You will learn the basic functionality of the system. Pages 46-50 are the details Following learning deliveries, you will learn how to setup, configure, and calibrate.

  • 2

    TO MAKE A DELIVERY 1. TICKET INTO PRINTER: Press the RELEASE key on the Epson Printer, insert a ticket until the Paper Out Red

    light goes out, and press the FORWARD key to engage the ticket. (The Release light goes out) 2. Push FINISH to CLEAR THE DISPLAY of the PREVIOUS DELIVERY amount. Zeros appear in the Register

    field on the display. 3. DELIVERY: Push the START button on the Display. The Nozzle Symbol

    will appear on the display in the upper left hand corner.

    4. FILL THE TANK: Pull the delivery hose and fill the customers tank. 5. AFTER FUEL DISPENSE: When the delivery is complete, push the FINISH button. The ticket will print

    automatically. The printer symbol will flash to indicate the ticket has printed. 6. REMOVE TICKET: Push the RELEASE button on the printer to remove the delivery ticket. Note: Once the filling begins, if flow is stopped for 3 minutes, the delivery will automatically terminate and a delivery ticket will automatically be printed. DUPLICATE TICKET 1. TICKET INTO PRINTER: Press the RELEASE key on the Epson Printer, insert a ticket until the Paper Out red

    light goes out, and press the FORWARD key to engage the ticket. (The Release light goes out) 2. With the delivered amount showing to obtain a duplicate ticket. HOLD DOWN THE FINISH BUTTON FOR 3

    SECONDS AND RELEASE.

    VEEDER-ROOT Basic Operating Instructions

  • 3

    MULTIPLE DELIVERIES 1. To make a MULTIPLE TANK DELIVERY UNDER ONE SUMMARY TICKET, hold the START button in until the

    Multiple Tank Symbol shows with the nozzle symbol. The 3 minute time out is disabled under Multiple Delivery.

    2. For an electronic record of each individual tank fill under the same ticket, push START for each tank. 3. The Multiple Delivery transaction is completed with FINISH, just like a normal delivery. The ticket will be a

    SUMMARY, labeled MULTIPLE DELIVERY. Individual transactions under the Summary ticket are stored electronically for printing via VIEW RECORDS.

    PRESET DELIVERY 1. To make a preset delivery, push the PRESET BUTTON PRESET GALLONS shows. 2. Push the NEXT button, CHANGE PRESET shows. 3. Use the arrow keys to obtain a preprogrammed preset or use the NEXT button to move the cursor to a number

    position and use the arrow keys to put a digit in the appropriate location in the preset field. 4. When the number you want is in the Preset Field, push ENTER to accept the value. 5. Begin delivering product. The preset window counts down as the delivery window counts up. 6. The system will slow down with some amount to go and then stop when the preset amount is delivered. COMMON PROBLEMS AND SOLUTIONS Cannot start next delivery: Push START, BUT NOTHING HAPPENS

    Push finish to clear the display of the previous delivery (zeros appear ) then press start. The printer symbol cannot be flashing. If flashing, remove the previous ticket from the printer and insert new

    ticket. The printer will not print::

    Check to see if ticket is inserted properly and the paper out and release lights are out. Make sure the printer power is on. Check on/off switch on side of printer. Make sure the cables are connected to the printer.

    Blank Screen Push FINISH or MODE button to light the screen.

    ASSISTANCE

    Contact your Local Distributor or Veeder-Root Veeder-Root Customer Service

    800-873-3313 or 814-695-4476

    Veeder-Root Form Number Rev. A

  • 4

    TO MAKE A DELIVERY - NO PRINTER TAIL NUMBER PROMPT 1. Push FINISH to CLEAR THE DISPLAY of the PREVIOUS DELIVERY amount. Zeros appear in the

    Register field on the display. 2. DELIVERY: Push the START button on the Display. 3. The Nozzle Symbol will appear on the display in the upper left

    hand corner. 4. You will get prompted to enter a TAIL NUMBER. 5. Push the NEXT key. You will see a cursor at the beginning of the Tail number field in the register

    under the N. 6. Push NEXT again, to move the cursor to the right of the N.

    7. Using the Keypad, Type the TAIL NUMBER, the Keypad works just like a Cell Phone Keypad.

    DO NOT push Enter until the number is correct. If you make a mistake, you can move the cursor back around using the NEXT key on the

    register. The clear key is the lower left of the keypad. 8. Once you have the TAIL NUMBER , push ENTER, either on the Keypad or, or the Register. 9. FILL THE AIRCRAFT: Connect Bonding/Grounding Cable, Pull the delivery hose and fill the

    customers aircraft per Refueler instructions. 10. AFTER FUEL DISPENSE: When the delivery is complete, push the FINISH button.

  • 5

    TO MAKE A DELIVERY - PRINTER TAIL NUMBER PROMPT 1. TICKET INTO PRINTER: Press the RELEASE key on the Epson Printer, insert a ticket until the

    Paper Out Red light goes out, and press the FORWARD key to engage the ticket. (The Release light goes out)

    2. Push FINISH to CLEAR THE DISPLAY of the PREVIOUS DELIVERY amount. Zeros appear in the

    Register field on the display. 3. DELIVERY: Push the START button on the Display. 4. The Nozzle Symbol will appear on the display in the upper left hand

    corner. 5. You will get prompted to enter a TAIL NUMBER. 6. Push the NEXT key. You will see a cursor at the

    beginning of the Tail number field in the register.

    7. Using the Keypad, Type the TAIL NUMBER, the

    Keypad works just like a Cell Phone Keypad. DO NOT push Enter until the number is

    correct. If you make a mistake, you can move the

    cursor back around using the NEXT key on the register. The clear key is the lower left of the keypad.

    8. Once you have the TAIL NUMBER , push ENTER, either on the Keypad or, or the Register. 9. FILL THE AIRCRAFT: Connect Bonding/Grounding Cable, Pull the delivery hose and fill the customers aircraft

    per Refueler instructions. 10. AFTER FUEL DISPENSE: When the delivery is complete, push the FINISH button. The ticket will print

    automatically. The printer symbol will flash to indicate the ticket has printed. 11. REMOVE TICKET: Push the RELEASE button on the printer to remove the delivery ticket.

  • 6

    TO MAKE A DELIVERY - PRIST or NO PRIST PRODUCTS - TAIL NUMBER PROMPT

    1. Push FINISH to CLEAR THE DISPLAY of the PREVIOUS DELIVERY amount. Zero appears in the

    Register field on the display. 2. DELIVERY: Push the START button on the Display. 3. The Nozzle Symbol will appear on the display in the upper left

    hand corner. 4. You will get prompted to enter a TAIL NUMBER. 5. Push the NEXT key. You will see a cursor at the beginning of the Tail number field in the register. The

    N may be used. 6. If using the N, Push NEXT again, to move the cursor to the right of the N.

    7. Using the Keypad, Type the TAIL NUMBER, the Keypad works just like a Cell Phone Keypad.

    DO NOT push Enter until the number is correct. If you make a mistake, you can move the cursor back around using the NEXT key on the

    register, or CLEAR. The clear key is the lower left of the keypad. 8. Once you have t