Michael Logan

Portfolio of Career Results

•  Electric, Water & Steam Utilities •  Project Management •  Advanced Metering Technology •  Energy Management •  Strategic Initiatives •  Key Account Management

Advanced Metering Technology

Pioneering new technology & business applications.

Leading successful deployments.

Navigating Market Volatility Well Positioned for Periods of Uncertainty: •  Established key account relationships •  Effective & active business DSM programs •  Targeted & strategic technology investments •  Web-accessible hourly energy use information

Eugene Downtown Energy Transformation: Decommissioning a Century Old District Heating Plant

Converting 58 businesses to energy efficient alternative heating systems results in…

$2m in annual savings to Eugene’s downtown in a down economy

Leading NW Utility: Energy Efficiency Program Performance

EWEB No. 1

Michael Logan:

Residential Programs Mgr (1984-90)

Business Programs Section Mgr (1990-2003)

Successful Program Manager: Residential & Business Sectors

Designing Effective Utility Services

Building Professional, Strategic Customer Relationships

Shedding New Light on Customers Over lit Too Close for Comfort

Old barn style lights… …too much glare

New cobra head style… …no skyward waste, less glare

730,000 KWh’s in annual savings for the community

Engaging the Business Community Moderating Customer Forums that Ask the Tough Questions

Customer Contact Officer Incident Command System

Proactive communications during wind, lightening, winter storms & catastrophic events… ….produces these results:

Industry Leader – Power Quality Service Innovative educational displays for homeowners

Raising the bar on responding to customer PQ issues

Partnering with local vendors

Understanding the impacts to business customers

Instantaneous posting of system events on the web

Lightening strike: 40% voltage sag = $150,000 in lost products to 3 customers + $15,000 lost sales to EWEB

Creating Funding Paths in a Credit Crisis State of Oregon, City of Eugene, EWEB, Energy Trust of Oregon

Building A Customer Focused Organization Ensuring that customer needs are understood across the organization

Managing Challenging Projects Keeping project teams engaged, focused on the right work and moving forward

WAM / MWM Project: Brilliance in the Basics

Implementation

-$9.3m

Productivity & Labor

Benefits (2015-22)

Initial Investments (2013-14)

Software & License /Maint

Hardware

EWEB Labor

Our People: Focusing on the right work.

Processes: Seamless integration of applications.

Financial: Cost efficiencies achieved.

Customer: Desired experiences created.

Applications

Better Utilization of Employees: $12.603m 219,740 hrs/yr freed up (by Year 2)

Capital Infrastructure

Opportunity Costs 1

1 $29m

$0

Work Management Benefit: $1.484m

Asset Management Benefit: $14.983m

Customer Benefits: Superior ability to respond to customers. Improved system reliability, lower operating costs.

Annual Savings Examples by the End of Year 2 (Dec, 2015) •  Inventory Savings $ 203,369 •  Capital Infrastructure3 534,000 •  Asset Tracking, Materials 91,121 •  Enterprise Interface, IT Support, Other $ 72,738

Capital OH

-$2.4m

-$1.8m

-$155k

-$1.456m

-$3.577m

Inventory

1 Excludes “Opportunity Costs, ” which are expected to be $150 - $200k in 2013 (Example: Upriver asset valuation effort YTD = 667 hours + Sr Acct labor)

2 EDI process resulted in 3 FTE’s in savings that were identified in advance to be deferred to WAM / MWM once the implementation phase begins.

3 Reflects Capital Infrastructure savings realized prior to 2013.

Compelling Business Case

WAM/MWM Project: Near Term Timeline

Business Case, Change Management: Communications, ideas, input, benefits, costs

Goals, Success Factors, Measurement: Updates / Report Out

WAM System Interface Specs: Configuration, Testing

Sept June July Oct

MWM “Quick Wins”: Electric, Water, CS

Compile / Assess Input: Discovery & Analysis Workshops

Requirements Planning: As-Is / To-Be

Interface, Conversion, Data Mapping

RIVA: Analysis, Configuration, Testing

MWM: Schedule TBD

Discovery Process Begins

Discovery Report & Analysis

Workshops

Discovery, Analysis, Specs, Hard/Software Install Design, Configure, Testing, Training

Procure Devices

August

System Integration Workshops

Sept 2014

Master Test Plan

Nov

Initial Configuration

Jan 2014

Go Live

End User Training

April 2014

RIVA water & electric

asset analysis

Delivering Results

Strong Record of Project Success

Highly Effective, Motivating Leader

Michael Logan

Experience, Performance, Results.