mobile apps for ibm i monitoring
TRANSCRIPT
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How Enterprise Console helps you manage IBM i from anywhere
Mobile Appsfor IBM i Monitoring
Mobile IBM i Monitoring
• The Benefits of Mobile Apps
• Responding to Critical Messages in Seconds
• Getting Notifications Your Way on Your Device
• Escalation
• Q&A and Recap
Agenda
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The Benefits of Mobile Apps
Mobile IBM i Monitoring
The Benefits of Mobile Apps
Mobile IBM i Monitoring
Halcyon AppsPerformance Analyzer
Mobile IBM i Monitoring
Halcyon AppsEnterprise Console
Mobile IBM i Monitoring
Halcyon AppsEnterprise Console
Mobile IBM i Monitoring
Halcyon AppsApple iTunes and Google Play Store
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Responding to Critical Messages in Seconds
Mobile IBM i Monitoring
Responding to Critical MessagesEnterprise Console App
• Second-level text• Comment• Close• Acknowledge• Reply
Mobile IBM i Monitoring
Responding to Critical MessagesAudit Trail
Mobile IBM i Monitoring
Responding to Critical MessagesAuto-Reply
Mobile IBM i Monitoring
Responding to Critical MessagesCommand
Mobile IBM i Monitoring
Responding to Critical MessagesSMS
Mobile IBM i Monitoring
Responding to Critical MessagesEmail
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Getting Notifications Your Way on Your Device
Mobile IBM i Monitoring
Getting Notifications Your Way on Your Device Halcyon Methods of Communication
• Reply• Command• Enterprise Console app• SMS• Phone call• Email• Pager
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Escalation
Mobile IBM i Monitoring
• Broadcast groups– Logical groups of staff
• Rosters– Repeating patterns of contacts
• Call schedules– Repeating patterns of contacts within a day
• Escalation lists– Repeating lists of contacts – Mix and match all of the above
• Early wake-up call• Call before alert
Escalation
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Q&A and Recap
Mobile IBM i Monitoring
• The Benefits of Mobile Apps
• Responding to Critical Messages in Seconds
• Getting Notifications Your Way on Your Device
• Escalation
Q&A and Recap
UP NEXT...
About HelpSystems
Mobile IBM i Monitoring
Flexible IT Software SolutionsOur solutions help customers save time, money, and eliminate errors.
• Workload Automation• Business Process
Automation• Network Monitoring• Message & Event
Monitoring• Performance
Monitoring• Data Backup
Management• Remote Monitoring &
Management
• Enterprise DataAccess
• Executive Dashboards & Reporting
• Mobile Data Access• Data Warehousing
• Risk Assessment• Anti-virus• Security Event
Monitoring• Identity & Access
Management• Compliance Reporting• Professional Security
Services• Managed File Transfers• Database Encryption
• Process & Workflow Management
• Document & Image Management
• Forms Management• Electronic Forms• Document Distribution• Signature Capture
Mobile IBM i Monitoring
Mobile IBM i Monitoring
Thank you for joining us
Contact Information
Web:www.helpsystems.com
Email:[email protected]
Phone U.S. 800-328-1000Outside U.S. +44 (0) 870 120 3148