mobile apps for ibm i monitoring

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Page 1: Mobile apps for ibm i monitoring

All trademarks and registered trademarks are the property of their respective owners.© HelpSystems LLC. All rights reserved.

How Enterprise Console helps you manage IBM i from anywhere

Mobile Appsfor IBM i Monitoring

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Mobile IBM i Monitoring

• The Benefits of Mobile Apps

• Responding to Critical Messages in Seconds

• Getting Notifications Your Way on Your Device

• Escalation

• Q&A and Recap

Agenda

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The Benefits of Mobile Apps

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Mobile IBM i Monitoring

The Benefits of Mobile Apps

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Mobile IBM i Monitoring

Halcyon AppsPerformance Analyzer

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Mobile IBM i Monitoring

Halcyon AppsEnterprise Console

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Mobile IBM i Monitoring

Halcyon AppsEnterprise Console

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Mobile IBM i Monitoring

Halcyon AppsApple iTunes and Google Play Store

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Responding to Critical Messages in Seconds

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Mobile IBM i Monitoring

Responding to Critical MessagesEnterprise Console App

• Second-level text• Comment• Close• Acknowledge• Reply

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Mobile IBM i Monitoring

Responding to Critical MessagesAudit Trail

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Mobile IBM i Monitoring

Responding to Critical MessagesAuto-Reply

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Mobile IBM i Monitoring

Responding to Critical MessagesCommand

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Mobile IBM i Monitoring

Responding to Critical MessagesSMS

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Mobile IBM i Monitoring

Responding to Critical MessagesEmail

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Getting Notifications Your Way on Your Device

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Mobile IBM i Monitoring

Getting Notifications Your Way on Your Device Halcyon Methods of Communication

• Reply• Command• Enterprise Console app• SMS• Phone call• Email• Pager

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Escalation

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Mobile IBM i Monitoring

• Broadcast groups– Logical groups of staff

• Rosters– Repeating patterns of contacts

• Call schedules– Repeating patterns of contacts within a day

• Escalation lists– Repeating lists of contacts – Mix and match all of the above

• Early wake-up call• Call before alert

Escalation

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Q&A and Recap

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Mobile IBM i Monitoring

• The Benefits of Mobile Apps

• Responding to Critical Messages in Seconds

• Getting Notifications Your Way on Your Device

• Escalation

Q&A and Recap

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About HelpSystems

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Mobile IBM i Monitoring

Flexible IT Software SolutionsOur solutions help customers save time, money, and eliminate errors.

• Workload Automation• Business Process

Automation• Network Monitoring• Message & Event

Monitoring• Performance

Monitoring• Data Backup

Management• Remote Monitoring &

Management

• Enterprise DataAccess

• Executive Dashboards & Reporting

• Mobile Data Access• Data Warehousing

• Risk Assessment• Anti-virus• Security Event

Monitoring• Identity & Access

Management• Compliance Reporting• Professional Security

Services• Managed File Transfers• Database Encryption

• Process & Workflow Management

• Document & Image Management

• Forms Management• Electronic Forms• Document Distribution• Signature Capture

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Mobile IBM i Monitoring

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Mobile IBM i Monitoring

Thank you for joining us

Contact Information

Web:www.helpsystems.com

Email:[email protected]

Phone U.S. 800-328-1000Outside U.S. +44 (0) 870 120 3148