more than “just a number”: assessment & collaboration in a first year experience...

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More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information Literacy Colloquium August 3, 2012 Presente rs: Hilary Writt Belinda Yff

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Page 1: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

More than “Just a Number”:

Assessment & Collaboration in aFirst Year Experience (FYE)/Information Literacy Program

Indiana University Libraries Information Literacy ColloquiumAugust 3, 2012

Presenters:

Hilary WrittBelinda Yff

Page 2: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Session Objectives:“What Will I Learn Today?”

Methods for successful

faculty/librarian collaboration.

The usefulness and relevance of

selected evaluation tools.

Some tools that can be used in assessing the

outcomes of an IL program.

Page 3: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

The Beginning…

A decision was made to incorporate more information literacy skills into the College Success Skills course.

(Louisville) 1999: Opening of the new Sullivan University Library.(Lexington) 2001: Move to a new campus/improvements to the Learning Resource Center.

Page 4: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

FYE 101: Goals and Objectives

Retention “The goal of FYE

101 is to “enhance student persistence… by addressing the academic, planning, and personal needs of students through group and individual

guidance.” (Dr. Daniel, 2007)

The goal of the library component is for students to effectively use library resources and conduct research so they can be successful in

their future classes, leading up to graduation.

Ideally, all 1st quarter students take FYE 101: Information Literacy.

Page 5: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Collaboration of Librarians and Faculty: Mutually Beneficial

Librarians ‘subject experts.’

Assist faculty. Increase student

recognition of library staff.

Shows that the faculty value the

library and information

literacy.

Makes implementation and assessment

possible.

Synergetic relationship that

filters to other programs.

Page 6: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Methods of Collaboration

Email MeetingsMentoring

& Liaisoning

Web resources

Page 7: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

E-mails

Informal e-

mails

• Alert to recent website or database changes• Schedule class visits or tours• Clarify any questions

Formal

e-mails

• Submit longitudinal data • Deliver necessary start of quarter and end of

quarter instructions • Schedule campus meetings

Page 8: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Meetings

Informal

Formal

• All-campuses

• Present longitudinal data

• Discuss goals & objectives

• Introduce and evaluate future ideas (e.g. online testing, new assignments)

• Create time for faculty to share experiences

• Give updated materials to faculty for the quarter

• Revise assignments

Page 9: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Liaisons & Mentoring

• Librarian liaisons with General Education faculty. – The Louisville and Lexington campuses

have a dedicated FYE librarian who works with an FYE faculty coordinator.

• Partnership with new student mentor program. – Lexington librarian member of new student mentor

committee– Student mentors visit FYE classes

Page 10: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Web Resources: Information Literacy Page

Information literacy terms like: scholarly journals, invisible web, and Boolean operators

Library handouts and worksheets Supplemental activities

Page 11: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Examples of Collaboration

Librarian participation

in class

Scavenger hunts/

Library visits

Handouts/ Assignments

Page 12: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Library Participation in Class

INVO LVE M E

NT

• Librarians invited as guest speakers. • Orientation to library resources, instruction about databases, internet, library

resources.

ASSISTANCE

• Especially, for new instructors, librarians are resource persons. • May teach the library (information literacy) component if needed.

PARTIC IPATI

O N

• Create/participate in active learning activities. • Examples: “Library Olympics,” Dewey Decimal Races, Database Jeopardy,

Activity Supplements Folder, Were You Hoaxed?

AVAILABIL IT

Y

• Students and faculty can always reach out and/or work with a librarian outside of class.

• Research “coupons.”

Page 13: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

$100

$200

$300

$400

$500

$100

$200

$300

$400

$500

$100

$200

$300

$400

$500

$100

$200

$300

$400

$500

“Other Databases” ProQuest EBSCOhost Where to Go

G

O

O

D

L

U

C

K

!

Page 14: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

True or False?You cannot access the

electronic databases off-campus.

What is…False?

“Where to Go” for $100

Page 15: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Library Participation: Research Coupons

~~~~ FREE RESEARCH HELP~~~~

Present this coupon at the LRC Reference

Desk to get free research assistance.

NO EXPIRATION DATE

~~~~ FREE RESEARCH HELP~~~~

Present this coupon at the LRC Reference

Desk to get free research assistance.

NO EXPIRATION DATE

~~~~ FREE RESEARCH HELP~~~~

Present this coupon at the LRC Reference

Desk to get free research assistance. NO EXPIRATION DATE

Page 16: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Scavenger Hunts

Students explore the library on their own and complete a worksheet.

Individual

Surviving the Library

The Library Mystery Tour

Group

Page 17: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Gain knowledge about the library, services, and resources. Lessen “fear” of

the library.

Complete a

worksheet

Introduce themselves to a library

staff member

Go to the different

areas of the library

Scavenger Hunts - Individual

Page 18: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Welcome!• How well do you know your library?

• Can you locate print information quickly?• Or… is it a JUNGLE OUT THERE?

Accuracy and speed count in…

SURVIVING THE LIBRARY!

Page 19: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Scavenger Hunts - Group

“The Disappearance of Chef Ally Gratin”

Page 20: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Development of Handouts/Exercises/Assignments

Developed from information literacy

objectives and student needs.

2 different sets of assignments/exercises

Available in print and online

• Recognized Information literacy standards

• Overall FYE 101 objectives

• Alternate between quarters

• Convenience of faculty/students

• Online version on library’s website

Page 21: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Development of Handouts/Exercises/Assignments

Page 22: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Development of Handouts/Exercises/Assignments

Page 23: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Collaboration on activities is not always successful. But… it’s important to try!

• Examples of ideas that did not “quite work out”:

If at first you don’t succeed…

Group Wiki Activity

Independent Study Groups

Budgeting Component

Beginning of Quarter Visits

Page 24: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Assessment

Pre & Post Tests

Objective

SubjectiveEvaluation Surveys

Page 25: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Testing. . . 1, 2, 3

Objective 1: Search abilities

Objective 2: Ability to use evaluation

guidelines

Objective 3: Skill with the SUS

website (catalog and DDC)

Objective 4: Understanding

differences between Internet, databases,

and print

Objective 5: Ability to identify popular

and scholarly resources

Objective 6: Ability to demonstrate proper usage of etiquette

and protocol regarding plagiarism

Each question is aligned with one of the six objectives

Administered at the beginning and end of the quarter.

Scores analyzed to determine improvement

Page 26: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Examples of Objectives:

Test Questions

Objective 1

Objective 2

Objective 3

Objective 4

Objective 5

Objective 6

Page 27: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Revising

Who? • Input from

faculty members• Revisions made

by librariansWhen?• Tests

evaluated each quarter

Why? • Information

changed• Keep the integrity

of the test• Questions with

high-miss rates

Page 28: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Request

Request to administer tests totally online and receive results in a timely manner.

The online testing instrument must use resources already available.

Experimentation

Brainstorming with involved faculty, IT, and library staff.

Initial decision to use Google Docs as the vehicle for administration.

Results can be downloaded to a spreadsheet.

Security of tests was an issue.

Success!!

Library has a subscription to Survey Monkey (a survey tool).

Time limits and passwords can be set. Results can be compiled in a spreadsheet.

Testing has been done for several quarters with minimal problems.

Online Testing

Page 29: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Online Testing: Google Docs

Page 30: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Online Testing: Google Docs

Page 31: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Online Testing: Survey Monkey

Page 32: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Online Testing: Results

Page 33: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Online Testing: Results

Page 34: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Assessment: Evaluations

When:

Administered each quarter following completion of the library component of FYE

Who:

All students in FYE (both on-campus and off-campus)

Page 35: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Evaluations: Type of Questions

Presentation of IL component (was the information clear and

organized?)

Usefulness of information for future

classes

Classroom environment (freedom to ask

questions, equipment and databases easy to

use?

Understanding of information prior to compared to after IL

component

Speed and time allowed for component

Most helpful information gained and “what did you like the

most?”

Demographic questions (is this your first time to

take the class, etc.?)

Suggestions for improvements

Page 36: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Evaluations (Example)

Page 37: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Longitudinal Data: Statistics

Semi-annual meeting with FYE

& Gen Ed Faculty/ Librarians

Compile annual statistical

report

Test scores Student evaluation responses

Continuous “tweaks” as

needed

Communication (formal and

informal)

Page 38: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Evaluation Statistics

• Yearly statistical report created.

• Report compared to previous statistics.

• Use ranking system (1 to 5) with many questions.

Page 39: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Evaluation Statistics: Annual Report

Page 40: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Evaluation StatisticsExample: Averages of the evaluation questions from 2000 - 2011

Page 41: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

What have we learned?How are the FYE students and faculty doing?

• Evaluations

• Overall, students appear satisfied happy with the information literacy (library component):

• Average evaluation questions ranking of 4.31 from Fall 2010 to Summer 2011 (5 is the highest ranking)

• From 2000 to Fall 2010, the rankings ranged from 4.13 to 4.36.

Page 42: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

What have we learned?How are the FYE students and faculty doing?

• Evaluations• The majority of students feel that their knowledge of databases, internet, and

print resources has improved following the library component. My understanding of the ELECTRONIC DATABASES PRIOR to the library component was...

Answer OptionsResponse Percent

Response Count

Fall 2010-Summer 2011

Above average 13.0% 39 16.0%Average 39.9% 120 35.4%Below average 47.2% 142 48.6%

My understanding of ELECTRONIC DATABASES AFTER the library component was...

Answer OptionsResponse Percent

Response Count

Fall 2010-Summer 2011

Above average 47.6% 141 49.0%Average 50.0% 148 48.2%Below average 2.4% 7 2.8%

Page 43: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

What have we learned?How are the FYE students and faculty doing?

• Test Scores• There is significant improvement from the pre-test

to the post-test.

• Scores ranged from 61 to 66% (pre-test) and 80% to 85% (post-test) from Fall 2002 to Summer 2011.

Page 44: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

What are students saying?

Forcing students to use Sullivan's Library

was very much informative for me. I

had no idea of the options to retrieve

info before this class. This was all new to

me and I'm glad I ran into it.

Some people (like me) are scared to use a computer. My fears are more at ease

after this class.

I believe the library component was just

right for a 1st quarter student such as myself. We learned a lot and by having the handouts to go back and refer to in

the future is a great help.

This is my first year here at college. Everything I am learning is helping my education after twenty five years.

Before this class, i didn’t know anything about any of the databases but now I do, and I have already started using them as resources for other projects.

The class was perfect. My instructor made sure that I as well as others understood everything well. I feel that nothing should be taken away. Also, nothing really needs to be added. It's great, and I learned a lot more than I knew about the internet thanks to this class.

Page 45: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

The Future?

Continue to make assessment count!

Continued evaluation leading to revision and

improvement

Continued communication and collaboration

Page 46: More than “Just a Number”: Assessment & Collaboration in a First Year Experience (FYE)/Information Literacy Program Indiana University Libraries Information

Questions/Comments?