nakina systems brief 2013

1Copyright © 2013 Nakina™ Systems Inc. All Rights Reserved. | Restricted and Confidential

Nakina SystemsOperations Support System Solutions

Hal Holloway

VP Major Accounts

469-443-7637

[email protected]


Nakina Systems Company and Background

Key References

SOLUTIONS

Inventory Reconciliation, Device Configuration AuditingAutomated Activation of Ethernet ServicesSONET ProvisioningSingle Sign On Secure Access

TARGETMARKETS

Established leadership position and proven solution:

• Telecommunications and Wireless Companies

NSN/Nakina Global Partnership

Joint Security Solution customers include: Telkomsel, AWCC, Maroc Telecom, Mobinil Egypt.

CORPORATEIDENTITY

Founded in 2003 with headquarters in Ottawa and offices in Boston, Dallas, UK, Ankara and Frankfurt


Improved Workflow needs Data Integrity

Manage and Secure Network AccessSynchronize Network Data with OSS/BSS Systems

Automate Service ActivationEnforce “Gold Standard” Configuration

Faster Network Builds/UpgradesFewer Outages

Higher Flow Through Rates Increased Revenue


Deployment Workflow Issues

• Swivel chairing multiple tools using cut & paste to get from order to activation

• Manually applying configurations to CPEs• Technician spends hours of time at customer sites• On-site interaction with NOC/Engineering is not optimal• Eliminate “stare and compare” requiring login to Planning

System while provisioning service• Manually logging in or building scripts to verify

configurations – timely and a security risk• Troubleshooting soft and hard failures without adequate

data.


Solution DriversAutomation will improve the competitive edge in your Market.

• Lower OpEX and CapEX – Intangible and hard to realize– If your network grows this expense will naturally

increase. Need more Head Count?– Manual workflow requires more resource, is hard to

analyze and realize a reduction in expense.– There is most often an investment to realize a return

• Increase Revenue – Tangible and Measureable Results

– Automation of manual workflows • Reduce the size of the order queue • Reduce the time in the order queue• Reduce mistakes and outages – Met SLA no Fines


Nakina’s NI-Collector™ discovers and reconciles network physical, logical and service inventory against OSS systems that require accurate network information in order to accurately plan or reflect actual service being delivered.

Step 1 – Inventory – Get CleanInventory Discovery and Reconciliation

NodeB

Edge Routers

RNCBSC

Core Routers

Accurate inventory is a fundamental element of an efficient OSSAccurate inventory is a fundamental element of an efficient OSS

• Full physical, logical, topology and service inventories

• Continuous Reconciliation process

• Advises operators of any potential service affecting changes

Various OSS


Step 2: Auto Activate Edge Equipment – Turn up Ethernet Service faster and reduce the order queue!

Problem Summary• Larger numbers of CPE must be connected, commissioned, provisioned

and service tested than PE.

• Installer is required to stay onsite to perform these tasks.

• Order queue becomes backed-up slowing start of customer billing cycle

Core Ethernet Network

PlanningSystem

Administrator

Device Configuration

Baseline

• Plug in Device• Device is discovered by

Nakina’s NI-Director and Servcie Activated

Service Order

Device Service Settings

Nakina NI-Director Automation• Establish secure communications• Bring under Nakina Management• Update Firmware (when required)• Apply Device Configuration Baseline• Apply Device Service Settings (activate)• Run service test suite (when required)• Start billing

Installer

NI-Director


Corporate Identity Management & HR Systems

AuthorizationAuthentication

Key Benefits• Identification

• Authentication• Access Control• Authorization• Command Filtering• UserID / Password changes • Logging

Managed Access Security Solution

Network ElementsLog Archive

Log of all user actions

Users

Fine GrainAuthorization and Filtering

AuthenticationBridge

Step 3: Single Sign On Security – Ensure Clean

Service Provider Pain• Can’t manage security from one interface• Inadvertent network outages by Jr. operators

– Privileges categories vary from NE to NE

• Shared and default passwords on NEs– 40% of trouble tickets for password resets– Full-time staff to change passwords

• UserID not verified against HR database– Integration with Corporate IT (LDAP) solution required

Solution Benefits• Centralized Security Administration

– Integration with Corporate Identity Management & HR systems

– Single Sign On and automated account management– Operate on users & devices simultaneously– Rapid intervention in crisis situation

• Enforces Strict & Consistent Security Policy– Across an entire network for all users & NE types– Configurable access / usage privileges for each user with

command-level authorization and enforcement

• Logs all user interactions – Know who is doing what, when, where

• Automated NE Password Changes & Fast Resets– Baseline the network with user-id templating

• Standards compliant– ANSI/ATIS T1.276-2003, ATIS PP-0300074


Step 4: Parameter Audit – Stay Clean

NENE

NENE

NENE

EntityEntity

EntityEntity

EntityEntity

EntityEntity

EntityEntity

Adapter

Snapshot

Snapshot

ExtractAudit and Report Process

NE-levelBaseline

Configurations

Compare

1. Scheduled audits or on demand especially before and after Maintenance Windows.2. A summary audit report is generated and sent to interested parties

• Option: interface to a ticketing system • Option: dashboard accesses latest results via XML reporting interface

3. Detail reports available to analyze discovered discrepancies4. Operator determines if Baseline or NE needs to be modified

• Assign trouble ticket against appropriate group

Summary Report

Detailed Queries

NakinaNI-Controller


Multi-Vendor Workflow EngineMulti-Vendor Workflow Engine

Nakina System Workflow -“Clean Data” Support

Base Communications, Transaction Engine & Security LayerBase Communications, Transaction Engine & Security Layer

Fault ManagerFault Manager

Hot Pluggable

Southbound Adapters

Sonet Sonet Domain Domain

ControllerController

InventoryInventoryDiscoveryDiscovery

Device Device SoftwareSoftware

Fault Fault AndAnd

PerformancePerformance

Operational Operational StateState ConfigurationConfiguration SecuritySecurity

Performance ManagerPerformance Manager

Network Interface

NetworkOperationsInterface

NI-NI-DirectorDirector

Network Network OperationsOperations

ConsoleConsole

EnhancedEnhancedNI-DirectorNI-Director

with with Automated Automated

CPECPEActivationActivation

Nakina NorthboundOpen System

Interface

Improve Access To and Integrity of Network InformationImprove Access To and Integrity of Network Information

NI-NI-ReconcilliationReconcilliation

NI-NI-ControllerController

NI-NI-GuardianGuardian

Planning and Planning and Inventory SystemInventory System


BUSINESS CASEInvestment


Network Integrity Benefits & ROI

NI-Guardian (Identity and Access Control, Single Sign-On)• Typical Industry attempts at password rotation yields 60% fallout• Nakina provides 50% savings in managing security adding full

auditing, Single sign-on (SSO), providing better security granularity for each user

• Control, secure and limit Network Equipment vendors and Contractors network access

NI-Controller (Gold Standard Audit)• 70% of all network outages traced back to bad design

parameters• Parameter settings for paired Interfaces often

incompatible or misaligned leading to degradations or outages

• Nakina allows for early detection and remediation of mismatches


Network Integrity Benefits & ROI

NI-Collector (Inventory Discovery & Reconciliation)• Manual Inventory is 70% accurate at best• Without Accurate Discovery and Reconciliation, greater than 25%

provisioning fallout, Re-work reduces Order Processing Capacity by 60% and Fault Isolation is 25% slower

• Customer able to reduce Equipment vendor maintenance contract by $5M annually after physical inventory audit

• Nakina able to increase efficiency to baseline a network by 90% - accelerating time to revenue for new services in new markets from months to days.

NI-Director (Configuration Management)• Service deployment accelerated by 60% with Nakina• Savings of $2000 commissioning cost per NE while providing a single

point of integration in back office systems• 100% Compliance with Corp Security Policy

nakina systems brief 2013

Documents

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order queue

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planning system

single sign

network

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