new orleans december 1 - 2, 2017 dialogues...

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Health Network DIALOGUES TOWARDS AN ARCHITECTURE FOR VALUE-BASED CARE EXECUTIVE SUMMARY In Partnership With Presented by MANAGED MARKETS At the Ochnser ® Value Summit conference, physicians, providers, payers and suppliers explored concepts of value-based care in the context of escalating challenges across the US healthcare system. Dialogue sharing these parties’ differing vantages and perspectives led to the following ideas for creating a new ‘healthcare ecosystem’: Payer – Provider Relationships Value-based arrangements and relationships must be flexible: each is unique and has its own culture, environment, and history. These new relationships will require all sides to give up something, engage changes requiring a leap of faith, and be committed to making it work How value-based care ultimately will work will be different for each organization. To collaboratively and successfully move past this unknown will require bringing silos – their strengths and experiences – together Risk Disagreements seldom arise around patient best interests, but financial discussions can cause contention Technology vendors are now tasked with solving problems of incentives, productivity, and burnout; however, economic problems won’t be solved by technology. Network leadership must instead develop creative approaches, grounded in trust and collaboration, for incentives Sustainability in value-based care and population health will rely on data collection and analysis Collaboration & Leadership Early clarity around partnership goals will preclude a belated discovery of misalignment In value-based care: (1) no playbook exists; uncertainty abounds, (2) leadership may be called on to lead things in which it has no direct experience, (3) practicalities and delivery, not high-level concepts, are difficult Direct communication can yield relationships that powerfully assist in meeting these challenges OCHVS17 / DIALOGUES TOWARDS AN ARCHITECTURE FOR VALUE-BASED CARE GOLD SILVER OCHSNER ® HEALTH NETWORK WOULD LIKE TO THANK GENEROUS SPONSORSHIP FROM Specialty Care Studies show high-volume, but low-value, communications between specialists and primary care As EHRs often fail in functionality, providers must build tools to capture meaningful information Specialists must engage and be rewarded for changes towards specialty practice standardization Innovation Collaboration across disparate healthcare system components itself constitutes innovation Value-based care for patients with chronic illness will require new workflows and methodologies New approaches must include measuring, listening, and co-creating goals with patients; patient innovation is needed to achieve improved outcomes Manufacturers Cost and quality pose shared affordability challenges that require moving from transactional to collaborative relationships to manage: (1) mutual value in any contract, (2) clarity in creating decision-making structures that incorporate all parties, (3) mutual contributions of resources

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Page 1: NEW ORLEANS DECEMBER 1 - 2, 2017 DIALOGUES ...valuesummit.org/wp-content/uploads/2018/05/2017OHNValue...Health Network NEW ORLEANS • DECEMBER 1 - 2, 2017DIALOGUES TOWARDS AN ARCHITECTURE

Health Network

NEW ORLEANS • DECEMBER 1 - 2, 2017

DIALOGUES TOWARDS AN ARCHITECTURE FOR VALUE-BASED CARE EXECUTIVE SUMMARY

In Partnership WithPresented by M A N A G E D M A R K E T S

At the Ochnser® Value Summit conference, physicians, providers, payers and suppliers explored concepts of value-based care in the context of escalating challenges across the US healthcare system. Dialogue sharing these parties’ differing vantages and perspectives led to the following ideas for creating a new ‘healthcare ecosystem’:

Payer – Provider Relationships • Value-based arrangements and relationships must be flexible:

each is unique and has its own culture, environment, and history. These new relationships will require all sides to give up something, engage changes requiring a leap of faith, and be committed to making it work

• How value-based care ultimately will work will be different for each organization. To collaboratively and successfully move past this unknown will require bringing silos – their strengths and experiences – together

Risk • Disagreements seldom arise around patient best interests, but

financial discussions can cause contention

• Technology vendors are now tasked with solving problems of incentives, productivity, and burnout; however, economic problems won’t be solved by technology. Network leadership must instead develop creative approaches, grounded in trust and collaboration, for incentives

• Sustainability in value-based care and population health will rely on data collection and analysis

Collaboration & Leadership • Early clarity around partnership goals will preclude a belated

discovery of misalignment

• In value-based care: (1) no playbook exists; uncertainty abounds, (2) leadership may be called on to lead things in which it has no direct experience, (3) practicalities and delivery, not high-level concepts, are difficult

• Direct communication can yield relationships that powerfully assist in meeting these challenges

OCHVS17 / DIALOGUES TOWARDS AN ARCHITECTURE FOR VALUE-BASED CARE

#OHNVS17

SPONSORS

GOLD SILVER

ON BEHALF OF OHN AND ALL THE VALUE SUMMIT PARTNERS AND SPONSORS, WE THANK YOU FOR JOINING US FOR THIS UNIQUE AND SPECIAL EVENT.

Health Network

NEW ORLEANS • DECEMBER 1 - 2, 2017NEW ORLEANS • DECEMBER 1-2, 2017

#OHNVS17

SPONSORS

GOLD SILVER

ON BEHALF OF OHN AND ALL THE VALUE SUMMIT PARTNERS AND SPONSORS, WE THANK YOU FOR JOINING US FOR THIS UNIQUE AND SPECIAL EVENT.

Health Network

NEW ORLEANS • DECEMBER 1 - 2, 2017NEW ORLEANS • DECEMBER 1-2, 2017

#OHNVS17

SPONSORS

GOLD SILVER

ON BEHALF OF OHN AND ALL THE VALUE SUMMIT PARTNERS AND SPONSORS, WE THANK YOU FOR JOINING US FOR THIS UNIQUE AND SPECIAL EVENT.

Health Network

NEW ORLEANS • DECEMBER 1 - 2, 2017NEW ORLEANS • DECEMBER 1-2, 2017OCHSNER® HEALTH NETWORK WOULD LIKE TO THANK GENEROUS SPONSORSHIP FROM

Specialty Care • Studies show high-volume, but low-value, communications

between specialists and primary care

• As EHRs often fail in functionality, providers must build tools to capture meaningful information

• Specialists must engage and be rewarded for changes towards specialty practice standardization

Innovation• Collaboration across disparate healthcare system

components itself constitutes innovation

• Value-based care for patients with chronic illness will require new workflows and methodologies

• New approaches must include measuring, listening, and co-creating goals with patients; patient innovation is needed to achieve improved outcomes

Manufacturers• Cost and quality pose shared affordability challenges

that require moving from transactional to collaborative relationships to manage: (1) mutual value in any contract, (2) clarity in creating decision-making structures that incorporate all parties, (3) mutual contributions of resources