ngn voice corporate seminar
DESCRIPTION
Slides from our NGN voice seminar.TRANSCRIPT
This document is designed for on-screen presentation and is uncontrolled if printed.
Welcome and introductionsAndy Lockwood, Transformation Director
This document is designed for on-screen presentation and is uncontrolled if printed.
Agenda
13:30 Welcome & introduction Andy Lockwood
13:35 Presentation – strategic overview Andy Lockwood
13:50 Presentation – old/new technologies Richard Bennett
14:15 Tea and coffee break
14.25 Presentation – connectivity Ken
Bailey
14:35 Presentation – new capability Mike Matthews
14:50 Q&A – open discussion All
15:00 Networking & refreshmentsplease feel free to post on Twitter while you’re here using the hashtag
#TalkTalkBizSeminar or @TalkTalkBiz
This document is designed for on-screen presentation and is uncontrolled if printed.
Creating an Agile Technology Strategy
Andy LockwoodTransformation Director
This document is designed for on-screen presentation and is uncontrolled if printed.
Whose Next Generation network is bigger?
This document is designed for on-screen presentation and is uncontrolled if printed.
Whose Next Generation network is bigger?
This document is designed for on-screen presentation and is uncontrolled if printed.
Our network is our advantage• The largest UK NGN
– More reach than any other network
– Unique in having both SMPF (broadband-only) & MPF (line & broadband) in every PoP
– Core network ensures speed and reliability
(data as reported on www.samknows.co.uk Dec 2010 plus TTG own data)
• With the most products– ADSL2+, Annex M, Fibre broadband– Ethernet, EFM, IPVPN– SIP, TDM, inbound & voice apps
This document is designed for on-screen presentation and is uncontrolled if printed.
Talktalk Group network
LLU exchange
Planned LLU exchange
Nodes
20Gbps rings
800Gbps rings
1.6Tbps rings
UK’s largest multi-service NGN• Broadband to over 2000 exchanges• Growing to 2700 by 2012• Ethernet & EFM to over 2000 PoPsCreating better solutions• All-IP core network supports
service convergence• 2 x 800 Gigabit UK-wide core
network ,1600Gb/s around London
Most VoIP traffic in the UK• 11 Gbits/second• 1.6 Billion VOIP minutes/m
This document is designed for on-screen presentation and is uncontrolled if printed.
TTB Leads B2B telecoms innovation
Tech
nolo
gy In
nova
tion
2000 20101990CPS calls Inbound services
WLR lines
LLU broadband
Ethernet
SIP/IPT
NGA
Cloud
A major catalyst for change for over 16 years
…and will continue to drive network evolution
This document is designed for on-screen presentation and is uncontrolled if printed.
Pre 2010Individual delivery
of individual services
Mobile
Line re
nta
l
Calls
Voice
serv
ices
Phone sy
stem
s
Data
neto
wrks
Inte
rnet a
ccess
Post 2010Converged connectivity Integrated applications
Messa
ge
Apps / SaaS
DR/BackupInte
rnet
VoIP
Data Centre
Security
IP Connectivity
MobileEthernet, ADSL,
IPVPN
UC&C
Cloud/IaaS
Vid
eo
Hoste
d
PB
XVoice
A
pps
This document is designed for on-screen presentation and is uncontrolled if printed.
2009/10 2010/11 2011/12 2012/13
SIP trunking, IP-PBX, Unified Comms, conferencing & Collab.
Data centre, Hosting, virtualisation, SaaS
Add value - security, apps, functionality
Migrate to SIP/IPT
Build the base - broadband, ethernet, IPVPN
Secure customer base, sweat products, Increase inbound functionality
Telephony-TDM &
Inbound
Data connectivity
Next-Gen Voice
Cloud
Developmenteffort
2013/14
This document is designed for on-screen presentation and is uncontrolled if printed.
INFRASTRUCTUREMIGRATE to new technologies on our Next
Generation Network.Reducing infrastructure costs
SERVICESCONVERGE voice, data & internet services
across fixed & mobile networks.Reducing operational costs
HOSTED IT/APPLICATIONSTRANSFORM business processes with
intelligent, integrated, hosted comms services.To do better business
Increased
Value / savings
This document is designed for on-screen presentation and is uncontrolled if printed.
LLU exchange
Planned LLU exchange
Nodes
20Gbps rings
800Gbps rings
1.6Tbps rings
TTB Report Card Selected achievements 2008: 2011
Transforming the market
PriceReach QualityChoice
BroadbandLaunched 2008>2000 exchanges(90%+ coverage)
425k+ business premises connected directly to the network
Ethernet>2000 exchangesEAD launched 2010EFM launched 2011
Doubling qtr on qtr2x pops than BTEFM growing quicker than BT
VoIPVoice-over-ethernetHosted telecoms
Delivering on-net qualityChanging the paradigms
This document is designed for on-screen presentation and is uncontrolled if printed.
This document is designed for on-screen presentation and is uncontrolled if printed.
This document is designed for on-screen presentation and is uncontrolled if printed.
Increasingly demanding environment
2XFrom 2009 to 2014, the number of information workers using a smartphone for work is expected to nearly double
CONSUMERIZATION OF IT INFRASTRUCTURE COST & COMPLEXITY
70%of IT budgets is spent
maintaining inflexible & siloed
data center equipment
84%of organizations have a
remote workforce
MOBILE AND DISTRIBUTED WORK
80%of large enterprise IT
managers are at least in trial stage for cloud computing initiatives
RISE OF THE CLOUD
80%of new software offerings will be available as cloud services by the end of 2011
WEB DEVELOPMENT
This document is designed for on-screen presentation and is uncontrolled if printed.
This document is designed for on-screen presentation and is uncontrolled if printed.
Wi-Fi Coverage/capacity
Device AuthenticationNetwork accessApplication accessData access
Data SecurityIn the cloud
Business- GradeNetworkReliabilitySpeedFix-timesMulti-service supportQoS
Remote workersOff-net connectivity
LicensingOp-Ex not Cap-ExSubscriptions
Operating ModelOutsourced/simplified IT Ops
Devices Supporting diversity- Especially mobile
PlatformSecurity
NetworkSecurity
UC&CComms/IT integration
ComplianceData ProtectionPCI
This document is designed for on-screen presentation and is uncontrolled if printed.
This document is designed for on-screen presentation and is uncontrolled if printed.
This document is designed for on-screen presentation and is uncontrolled if printed.
Voice servicesfrom the NGNKen Bailey – Product Line Manager: SIP, VoIP and IP-PBX
This document is designed for on-screen presentation and is uncontrolled if printed.
TRANSFORMwith cloud services
CONVERGEvoice & data services
(Product Range)
(Cos
t Sav
ings
)Cu
stom
er
Valu
e
MIGRATEto Next Generation Network
TTB Solution
NGN Networking
Add SIP, IP-PBX, UC, mobile, Inbound
Cloud services – integrating Comms & IT
Net
wor
k co
sts
IT s
pend
& g
ener
al O
p-Ex
Mor
e sa
les,
redu
ce C
ost-o
f-Sal
e,
opti
mis
e bu
sine
ss p
roce
sses
Voice services from TalkTalk NGN
Voice over
Ethernet
Hosted UnifiedComms
This document is designed for on-screen presentation and is uncontrolled if printed.
Converge: Voice on the NGN
HQRegion Region
PSTN
n x
ISD
N2
n x
ISD
N2
n x
ISD
N30
Data
PSTN
NGN
Legacy Voice/Data solutions SIP PSTN service & consolidated PBXHQRegion Region
SIP
This document is designed for on-screen presentation and is uncontrolled if printed.
Voice over Ethernet Service architecture
Session Border Controller
This document is designed for on-screen presentation and is uncontrolled if printed.
Voice over Ethernet Benefits
End-to-end management• Fully Project Managed end-to-end• Flexible tailored design for capacity
and resiliency
Monitored 24/7• SLA and SLG
Cost-effective• Optimised for large call volumes• End-to-end TalkTalk NGN
Reliability and quality• Fibre-based solution with
resilient option
It’s flexible• Choice of outbound
number presentation • Can terminate multiple geographic
numbers at one location
One trusted supplier• TalkTalk Business responsible for
complete end-to-end service
This document is designed for on-screen presentation and is uncontrolled if printed.
Transform: Cloud UC service
HQRegion Region
PSTN
n x
ISD
N2
n x
ISD
N2
n x
ISD
N30
Data
HQRegion Region
PSTN
NGN
Legacy Voice/Data solutions
Hosted IP-PBX, SIP solutionVoice & data converged in the NGN
SIP
This document is designed for on-screen presentation and is uncontrolled if printed.
NGN
Transform: Cloud UC service
HQRegion Region
PSTN
Hosted IP-PBX, SIP solutionVoice & data converged in the NGN
SIPFully resilient Mitel PBXSelf serve portalTalkTalk PSTN service
DSL, EFM, EthernetFully managed with QoS
This document is designed for on-screen presentation and is uncontrolled if printed.
Transforming hosted services
Centrex / Hosted Dial Tone• Single application for all users• Limited CTI, UC and customisation• Uniform upgrade• Stuck @ 5% market share for years
Hosted PBX• Bespoke design and deployment• Dedicated hardware and software • Complex deployment • Long contracts
“Multi-instance” hosted• Dedicated UC instance per customer• Upgrades to suit customer • Fast and flexible to deploy
Combines • Scalability and cost effectiveness
of Centrex • Dedicated, tailored functionality of
traditional hosted PBX
Traditional options: A New Model:
This document is designed for on-screen presentation and is uncontrolled if printed.
Hosted UC Benefits
• Consistent, integrated service across large and small sites & remote workers• Hot-desk across any site and bring profile to current location• No overheads of owning and running telecoms equipment • Flexibility to add users and new sites without needing to budget for CapEx• Known fixed OpEx cost per user • Fully featured UC application and handsets from market leading vendor• Full resilience as standard • Improved business effectiveness through Unified Communications:
– Single number reach– Single inbox for voice and email– Fixed mobile twinning and hand-off– User and Admin self-serve portals
This document is designed for on-screen presentation and is uncontrolled if printed.
New capabilitiesand examplesMike Matthews, Head of Applications & Portals
This document is designed for on-screen presentation and is uncontrolled if printed.
Objectives
• Identify the key building blocks for CPE and Hosted next generation voice solutions
• See how they can be applied in practice
• Establish the parts you think:
• Are easy and hard
• Where we can help you most
This document is designed for on-screen presentation and is uncontrolled if printed.
TalkTalk BusinessNext Generation Network
Customer Connectivity – CPE UC
This document is designed for on-screen presentation and is uncontrolled if printed.
Customer Connectivity – CPE UC
• SIP trunk service delivered on:- EAD, fibre optic for high capacity, up to 100Mb/s- EFM, 2 or 4 wire, up to 22.8Mb/s- DSL, typically up to 8Mb/s- no shared data yet
• Complementary network services- Replay call recording- Queuing / routing to assist handling of
calls - Number management
This document is designed for on-screen presentation and is uncontrolled if printed.
Capacity, Price and Interface types
Units act as SBCswhen SIP to SIP- SIP registrar
- Firewall- Demarcation point
Units are also SIP to ISDN Signalling & Media Gateways
with suitable interfaces included
This document is designed for on-screen presentation and is uncontrolled if printed.
TalkTalk BusinessNext Generation Network
Customer Connectivity – Hosted UC
This document is designed for on-screen presentation and is uncontrolled if printed.
Customer Connectivity – Hosted UC
• ‘Off the shelf’ Managed Data Circuits• Select size of pipe to match concurrent voice circuits plus any data needs (EAD & EFM)• Intelligence up in the network
• Complementary network services- Replay call recording- Queuing / routing to assist handling of
calls - Number management
This document is designed for on-screen presentation and is uncontrolled if printed.
Network tools to measure traffic quality
* Mean Opinion Score* Service Quality Signature
This document is designed for on-screen presentation and is uncontrolled if printed.
DSL solution architecture
This document is designed for on-screen presentation and is uncontrolled if printed.
EFM solution architecture
This document is designed for on-screen presentation and is uncontrolled if printed.
What wasn’t obvious? How can we help you more?
Thank you