PROFILE• Senior Project Leader with a broad experience in software design and development, research

and technology transfer, and IT service management. • Passionate about innovation, quality engineering, business development, team leading and

coaching.

DISTINCTIVE SKILLS✓ Proactivity, entrepreneurship, can-do attitude, result orientation✓ Team leading/management in multicultural environments✓ Working in fast-paced environments✓ Working by deadlines on multiple project simultaneously✓ Consulting✓ Research & Development, Technology Transfer✓ Training, counseling and recruiting technical staff✓ Public relations, social media management✓ Technical expertise:

✓ Quality Engineering✓ IT Service Management (ITIL v.3)✓ Software Development Lifecycle Management✓ Distributed and enterprise architectures and technologies ✓ Semantic technologies, big data, linked data✓ Trust management✓ Database

EXPERIENCELecturer, University of Trento Sett 2014 - oggiContract professor of “Quality and Innovation Engineering”. Covered topics: Enterprise System Enginee-ring, human-centered design, requirements engineering, Quality Function Deployment (QFD), Total Qua-lity Management (TQM), Six Sigma, ISO 9000 Standard Family, Fault Mode and Effect Analysis (FMEA), System Reliability, Statistical Process Control (SPC), Innovation Management.

R&D Team Leader, Engineering Tributi SpA oct 2013 - todayEmployed as team leader in the R&D laboratory of Engineering Tributi SpA. Achievements:

•Within the SICRaS industrial research project (http://www.sicras-project.org/), aiming at levera-ging on semantic technologies and artificial intelligence techniques for developing novel tools and techniques for tax assessment and welfare policies’ planning and governance:

• Contributed to the development of a semantic integration platform for obtaining pre-cise and reliable big knowledge out of the real data available to local administrations.• Lead the R&D activities for producing a Web Mining System capable of executing investigation patterns over the Web in order to extract informations and knowledge relevant for fiscal and welfare purposes.

• In the same period he has been accountable of the health and safety at work service ("Preposto alla salute e alla sicurezza") for the whole R&D laboratory offices.

Currently, he is researching on governance models for local welfare policies, with the purpose of develo-ping an expert system capable of providing new tools for fighting social exclusion.

Team Leader and Solution Architect, Engineering Ingegneria Informatica SpA jul 2010 - oct 2013Employed in the context of a large scale IT service management project (maintenance and evolution of 45 e-Government application services and management of about 8000 deployment instances over the 357 local government organizations of Regione Emilia-Romagna). In charge of the governance of the produc-tion unit’s ITSM processes and of leading software development projects. Achievements:

• Led the following software projects from the beginning to the closure, meeting the targets of time, costs and quality:

Nicola Mezzetti, Ph.D.Born on 06/10/1976 in Lugo (RA), Italy

Address: vicolo Dalla Piccola 12 - 38122 Trento (TN) Italy

Mobile: +39 333 84 20 472 E-mail: nicolamezzetti@virgilio.it Web Page: http://www.linkedin.com/in/nicolamezzetti

I authorize the use of my personal data in accordance with Italian Privacy Protection Law (30/06/2003, n.196/03).

• DossiER, a distributed architecture enabling the funcionalities of unified and integra-ted search and of retrieval over all the informations produced and shared by local go-vernment organizations (http://www.lepida.it/cosa-facciamo/servizi/dossier); • an accessible Web portal integrating ITSM services needed for supporting the produc-tion unit’s activities (http://suas.lepida.it); • a business intelligence solution for monitoring the impact of the deployment of eGov applications, in terms of indicators such as the number and working state of application instances, employment, training;

• Conceived and led the following R&D projects, in cooperation with the University of Bologna:• an Android app, and of the associated back-end services, for providing citizens of Regione Emilia-Romagna with services for smart communities;• a software architecture for monitoring the execution of application-level defined Ser-vice Level Agreements;• a dynamic scheduler for executing complex jobs in cloud computing environments (http://sourceforge.net/projects/dynatasksched/).

Team Leader and Software Architect, Di-Tech SpA may 2008 - jul 2010Employed on R&D projects aiming at developing new software solutions. Achievements:

• Led the following software projects to the closure with success meeting the targets of time, costs and quality:

• a SOA oriented software architecture for managing the sell-in business process of a large wholesaler, now part of MORE (the company’s latest generation commercial ERP);• integration of the above modules with legacy front-end applications;• a business intelligence module for monitoring the impact of promotions on the sell-out performances;• a communication infrastructure allowing the exchange of complex messages betwe-en multiple application contexts;

• Conceived and led the following R&D projects, in cooperation with the University of Bologna:• design, development and test of a a flexible and extensible publish/subscribe EDI architecture enabling content syndication, one-to-many communication model and content-based routing.

Software Engineer/Team Leader, mEDRA (Italian Publishers Association) dec 2006 - may 2008Employed on a number of internal R&D projects. Achievements:

• Conception and design of the Actionable ISBN registration agency infrastructure specifications integrating mEDRA, Italian Publishers Association, and Informazioni Editoriali business services;• Design and development of a workflow engine for supporting the mEDRA’s business processes;• Design and development of the mEDRA’s Accessible DOI Multiple Resolution services.

Software Engineer, Wincor-Nixdorf gen 2006 - dec 2006Software engineer on a project regarding the design and implementation of a distributed and fault tolerant POS architecture for large wholesalers, in charge of performance optimization activities.

Assistant Professor, University of Bologna sep 2002 - mar 2007Assistant professor of computer networks.

Research Assistant, University of Bologna jul 2002 - gen 2006Research assistant in the 5th FWP European Research Project TAPAS (Trusted and QoS-Aware Provision of Application Services, IST-2001-34069), researching in trust management in global computing environ-ments and in virtual enterprises.

PUBLICATIONS✓ Nicola Mezzetti, “Global computing: an analysis of trust and wireless communication”, Ph.D. Thesis,2006✓ Nicola Mezzetti, Davide Sangiorgi, “Towards a Calculus For Wireless Systems”. Electronic Notes Theo-retical Computer Science 158, 2006✓ Nicola Mezzetti, “Design and evaluation of a trust-aware naming service”. Journal of Computer SystemScience & Engineering 20(6), 2005✓ Nicola Mezzetti, “A Socially Inspired Reputation Model”. Proceedings of European Public Key Infra-structure Workshop (EuroPKI), 2004✓ Nicola Mezzetti, “Enabling Trust-Awareness in Naming Services”. Proceedings of Trust and Privacy iN Digital Business (TrustBus), 2004✓ Nicola Mezzetti, “Towards a Model for Trust Relationships in Virtual Enterprises”. Proceedings of the14th International Workshop on Database and Expert Systems Applications (DEXA'03), 2003

I authorize the use of my personal data in accordance with Italian Privacy Protection Law (30/06/2003, n.196/03).

OTHER ACHIEVEMENTS✓ Creator and program manager of the InnoTech event about innovation and technology transfer together with the Young Enterpreneurs group of Unindustria Bologna (2012)✓ Selected for participating to the high-potentials development program "Master in Engineering Manage-ment" of the Engineering Group (2012)✓ Selected for attending the international school “Advanced School on Mobile Computing” by the Scuola Normale Superiore of Pisa (2003)✓ Awarded with the “Monica di Bella” prize for the best M.Sc. Thesis in computer sciente submitted in the academic year 2001/2002

EDUCATIONMaster Engineering in Management, Engineering Group mar 2012 - dec 2013Topics: self development and self empowerment, public speaking, project management, economics, cor-porate governance, HR management, leadership and complexity, creativity in organizations.

Scuola di Formazione Enrico della Valle, Engineering Group 2011Topics: project management, ITIL v3 foundation, counseling techniques.

Ph.D. in Computer Science, University of Bologna mar 2003 - apr 2006Thesis on trust management and communication in global computing environments. Final exam: passed

Advanced School on Mobile Computing, Scuola Normale Superiore, Pisa sep 2003Topics: Security for ubiquitous computing, Logical and phisical mobility, Models and calculi for mobility, Wireless systems, Software development for mobile environments, Ad-hoc wireless networking, Certified code for mobile computing.

European Global Computing Summer School, University of Edinbourgh jul 2003Topics: Secure global computing, Type systems for resource control, Agents Interaction and Mobility, Pro-cess mobility and types, UML for global computing.

M. Sc. in Computer Science, University of Bologna oct 1995 - jun 2002Thesis on Trust Management in Virtual Enterprises. Final mark: 110/110 cum laude

I authorize the use of my personal data in accordance with Italian Privacy Protection Law (30/06/2003, n.196/03).