nonverbal communication
TRANSCRIPT
NONVERBAL COMMUNICATION
The Potent Hidden LanguageGroup III – COMM 3
“Those of us who keep our eyes open can read volumes into what we see going on around us.”
– Edward T. Hall
Nonverbal Communication
What is NONVERBAL COMMUNICATION?
Nonverbal communication is the transfer of meaningful information from one person to another by means other than written or spoken language.
– Vaughan & Hogg
1. Sign Language2. Action Language3. Object Language
Categories of Nonverbal Communication
Knapp’s Classification1. Body motion or kinesics2. Physical characteristics3. Touching behaviors or haptics4. Paralanguage
Dimensions of Nonverbal Communication
Knapp’s Classification5. Proxemics6. Artifacts7. Environmental factors
Dimensions of Nonverbal Communication
Joseph de Vito’s Classification1. Body communication
a. gestural communicationb. facial communicationc. eye communicationd. touch communication
Dimensions of Nonverbal Communication
Joseph de Vito’s Classification2. Space communication
a. proxemicsb. territorialityc. aesthetics and colors
Dimensions of Nonverbal Communication
Joseph de Vito’s Classification3. Space, paralanguage, temporal
communicationa. spaceb. paralanguagec. time
Dimensions of Nonverbal Communication
Principles of Nonverbal Messages
Principles of Nonverbal Messages
1. Nonverbal communication, like verbal communication, is contextual.
2. Nonverbal behaviors are wholes and not parts or segments.
3. Nonverbal behaviors always communicate.
Principles of Nonverbal Messages
4. Nonverbal communication follows certain rules.
5. Nonverbal communication is motivated.
6. Nonverbal behavior is more credible than verbal behavior.
Total impact = .07 verbal + .38 vocal + .55 facial
Principles of Nonverbal Messages
7. Nonverbal communication often refers to other communications.
Joseph de Vito’s Universals of Nonverbal Messages
Nonverbal UniversalContextual; Packaged
CommunicativeRule-governed
Motivated ; CredibleMetacommunicational
Categories of Nonverbal Communication1. Body Motion or Kinesic Behavior
(moving or dynamic)a. Emblems
Sign languageb. Illustrators
Acts that accompany speech
Categories of Nonverbal Communication1. Body Motion or Kinesic Behavior
(moving or dynamic)c. Affect Displaysd. Regulatorse. Adaptors
Categories of Nonverbal Communication2. Physical Characteristics (non-
moving or static) Physique, attractiveness, odor,
weight, hair, skin tone3. Touching Behavior (Haptics) Stroking, patting, hitting,
greetings and farewell, kissing, hugging
Categories of Nonverbal Communication4. Paralanguage
a. Voice Qualities Pitch range, control, tempo
b. Vocalizations Vocal characterizers• Laughing, crying, sighing
Categories of Nonverbal Communication4. Paralanguage
b. Vocalizations Vocal qualifiers• Intensity, pitch height,
extent Vocal segregates• Uh-huh, um
Categories of Nonverbal Communication5. Proxemics
Spatial Relationship of interactants
a. Public distanceb. Social distancec. Personal distanced. Intimate distance
Categories of Nonverbal Communication6. Artifacts
Objects in contact with the interactants
7. Environmental FactorsElements in the surroundingsSmell, lighting, noise, decorations
Functions of Nonverbal Communication
1. Repeating2. Contradicting/Conflicting3. Substituting4. Complementing5. Accenting/Moderating6. Regulating
Functions of Nonverbal Communication1. Repeating
Repeating consists of using gestures to strengthen a verbal message, such as pointing to the object of discussion.
2. Contradicting/ConflictingVerbal and nonverbal
messages within the same interaction can sometimes send opposing or conflicting messages.
Functions of Nonverbal Communication3. Substituting
Nonverbal behavior is sometimes used as the sole channel for communication of a message.
4. ComplementingAccurate interpretation of
messages is made easier when nonverbal and verbal communication accompany each other.
Functions of Nonverbal Communication5. Accenting/Moderating
Nonverbal signals are used to alter the interpretation of verbal messages.
6. Regulating Nonverbal behavior also
controls our conversations.
BibliographyBulan, Dr. C. T., & de Leon, I. C.
(0). Nonverbal Communication: The Potent Hidden Language. Comm. 3 Practical Speech Fundamentals (pp. 101-112). Diliman, Q.C.: Department of Speech Communication and Theatre Arts.