Non verbal Communication

BY:-

Abdul Rehman Khan Antra Gupta Jatin Kukreja Skand Arora ASET 5CSE7

DEFINITION

Communication without words. Aspects of communication not involving

verbal communication Communication without use of spoken

language. Involves apparent behaviors like facial

expression, postures, Paralanguage

IMPORTANCE OF NON VERBAL COMMUNICATION

Most basic part of our personality.

Over 65 percent of social meaning of the messages sender sends are communicated non-verbally.

It’s an important part of our social as well as professional life.

It has the following effects:

Repetition – Reinforce what is already being said Contradiction – Contradict the message and make the speaker seem

untruthful Substitution – Can take place of words Complementing – Compliment a verbal message like a pat on a back Accenting – Can underline certain point in the message

Establishes and maintains interpersonal

relation.

Replaces and regulates language.

To accompany speech in

managing the cues of

interaction between

speakers and listeners.

Express emotions thereby

presenting of one’s

personality and attitude.

Functions Of Non Verbal

Communication:

OCCULESICS

PARALINGUISTICS

PROXIMICS

ARTIFACTS

KINESICS

CHRONEMICS

TACTILICS

Non verbal communicatio

n

FORMS OF NON VERBAL COMMUNICATION

KINESICSKinesics is the interpretation of body language such as facial expressions and gestures — or, more formally, non-verbal behavior related to movement, either of any part of the body or the body as a whole. It includes facial expressions, gestures, body movements and eye contact.

Body Language

Reinforces, clarifies verbally expressed ideas.

Body acts as a “truth talker” – it speaks louder than words

Postures used to indicate attitudes, affective moods, warmth etc.

Facial Expressions

•The human face is extremely expressive, able to express countless emotions without saying a word.

•And unlike some forms of nonverbal communication, facial expressions are universal.

OCCULESICS

Very important during presentation.

The listener looks to the eyes of the speaker to find out the truthfulness of his speech , his intelligence, attitudes, and feelings .

Sign of confidence.

HAPTICS/TACTILICS

Include handshakes,holding hands, high fives, a pat on the shoulder.  

Haptics include communication with help of touch.

• Clothing has the power to influence

• A desire to conform • A desire for self-

expression • A desire for aesthetic

satisfaction • Depicts culture• The desire for social

participation • Physical comfort

ARTIFACTS

PARALINGUISTICS

Refers to the non-verbal elements of communication used to modify meaning and convey emotion

Includes the pitch, volume. Speaking quickly reflects stress or excitement. The accent we use. Sounds (gasps and murmurs) How we pronounce words Filled pauses such as ‘Mmmm’,

‘Ahhh’, ‘Ummm’

PROXEMICS

Interrelated observations and theories of man’s use of space as a specialized elaboration of culture

Every culture has norms for using space. People who want to even out power

seek out neutral territory.

How people arrange space reflects howclose they are and whether they want interaction.

Restaurants can arrange seating to encourage people to spend time or to eat quickly and leave.

CHRONEMICS

How do we manage and react to others’ management of time Duration Activity Punctuality

A study conducted by Burgoon (1989) found that people who arrive 15 minutes late are considered dynamic, but much less competent, composed and sociable than those that arrive on time.