“Your Lips say no, but your eyes say yes”

All unwritten and unspoken messages

•Eye contact

•Facial expression

•Posture and Gestures

•Time

•Space

•Territory

•Appearance

Your nonverbal communication will affect

how people perceive you, positively or negatively. The impression you send will

have a reciprocating effect from the people around you..

• Sustained eye contact suggest:

• Trust and admiration

• Brief eye contact signifies:

• Fear or stress

• Researches estimates that the human face can display over 250,000 expressions.

• A few people can control these expressions and maintain a “poker face” when they want to hide the fellings.

• An individual’s general posture can convey anything

• From high status and self- confidence

• To shyness and submissiveness.

How we structure and use time tells observers about our personality and attitudes.

• The space around us tells something about ourselves and our objectives.

• Ready for business• Highly organized• Dependable• Efficient

• Disorganized• Undependable• Lack of management skills• Inefficient• Prone to errors

We all maintain zones of privacy.

just a favorite spot

• Space around us or

The way a letter, memo, or report looks can have either a positive or a negative effect on the receiver.

• Neat• Professional• Well organized• Attractive

• Sloppy• Full of errors

• Based on what viewers see, they make quick judgments about your status, credibility, personality, and potential.

I am lost! Who do I better ask? Gentleman on the right or a guy on the left?

Should I ask

him? ....NO I don't think so.

Presented:

Elena Bykov

THIS PROJECT HAS CONVEYED THE IMPORTANCE OF NONVERBAL

COMMUNICATION