Nationwide REO Brokers, Inc.

Knowledge Collaboration Integrity Results.

25 Braintree Hill Office Park, Suite 401Braintree, MA 02184

(781) 849‐0900www.nreob.com

Nationwide REO Brokers i R l E O d A

OVERVIEW

Nationwide REO Brokers is a Real Estate Owned Asset Management company that was incorporated in 2002. 

Our corporate headquarters are located in Massachusetts with other branch locations around the country. 

Our company prides itself on personal contact and hands‐onmanagement. Our senior managers have been routinely calledupon to lead discussions and training sessions for our clients andwithin our vendor communities. Our executive team stays involvedin both our operations and client relationships. We are committedto providing superior service to our clients with our hands‐onapproach; this includes sales teams comprised of asset managersand support staff that manage our national broker and vendor

t k I dditi ffili t d t i tnetworks. In addition, our affiliated partners in propertypreservation and closing, enable Nationwide REO Brokers to offera full suite of services.

OVERVIEW

Nationwide REO Brokers, Inc. (NREOB) is a full service national assetmanagement company that provides comprehensive, streamlined servicesusing some of the most progressive strategies in the industry. NREOB is atrue outsource resource that is committed to engaged and collaborativepartnerships with our clients.

NREOB h hi d h lth th th h f d thi ki d hi hlNREOB has achieved healthy growth, through a forward‐thinking and highlyinnovative philosophy. In the dynamic and ever‐changing default industry,NREOB utilizes its depth of resources to remain informed and adept at takingadvantage of new technology trends. Our tailored services and processes aredesigned to meet client requirements, yet remain flexible and scalable totake advantage of industry changes.

NREOB is dedicated to identifying emerging trends in the REO, Rental andProperty Management industry; we’re constantly looking beyond thestandard to recognize increased efficiencies, enhancements and cost savingsfor our clients. We understand the value of continually measuring results, aswell as improving processes, quality and security controls.

The possibilities that could spring from a strategic relationship with yourorganization are exciting to consider. NREOB would seek to bring togetherour combined knowledge, experience, confidence and commitment toachieve a new vision for your default management process. This statement isintended to provide you with an overview of the following:

• Our Knowledge• Our Technology• Our Services• Affiliated Services• Risk Management• Executive Biographies

N t St• Next Steps

We are pleased to present this statement and look forward to discussing inmore depth, how our services could benefit your organization and tounderstand how together we can advance the interests of both ourorganizations. Please let me know how we can best address any questionsyou may haveyou may have.

Best regards,

Nationwide REO Brokers, Inc.

OUR KNOWLEDGE

Nationwide REO Brokers delivers to our clients the confidence of industry knowledge and experience through our asset management team, our national vendor network, and our systematic yet flexible approach to property and asset management.

OUR KNOWLEDGE

A REO t ith t i iAs an REO outsource company with extensive experienceworking for some of the world’s largest national mortgagelenders and servicers, NREOB’s team has the provenknowledge, experience and skills necessary to perform atthe top of the industry. NREOB has been involved indeveloping and implementing some of the mostcomprehensive REO performance matrices in the industry

NREOB is an organization of people that brings with it decades of combinedknowledge, experience, skills and resources built to deliver the highest levelof service in the default management industry. Our management team is

comprehensive REO performance matrices in the industryand has a track record of being a top performer in thisenvironment.

made up of proven professionals who bring with them their records ofperformance. In addition to our asset management team, clients have thesupport of NREOB’s dedicated business, technology, financial and reportingstaff, all of which are well versed in default management process. Wemaintain a constant program of training and learning, grooming our lessexperienced staff and consistently updating our team.

We believe in continuing education, and take advantage of our membershipsin industry associations such as; MBA REOMAC NAR AREAA and NAHREP

Knowledge  Collaboration  Integrity  Results.           

in industry associations such as; MBA, REOMAC, NAR, AREAA and NAHREP.We actively participates in regional and national industry trade events andconferences to stay informed of the latest industry news, laws andregulations, compliance, trends and technology. In addition, we provide in‐house training sessions geared towards improving our quality of service,communication skills and process management.

This collaborative base of knowledge breeds the confidence to be proactivein asset management and problem resolution, allowing us to constantlyadapt to the ever‐changing REO industry. We recognize and address potentialissues in REO property management before they become major issues inorder to minimize exposure and maximize the financial return.

OUR KNOWLEDGE

Over the past eleven years, we have researched and selectedthe best real estate agents and brokers from across thecountry and trained them in our policies and procedures. Ourbrokers must be licensed, insured, associated with at leastone MLS, and provide a minimum of two verifiable referencesbefore they are approved to work with us. They must meet

Members of our external team also include experienced appraisers attorneys

stringent requirements, and adhere to all local, state, andfederal laws, regulations, and established realty managementpractices. Over time, we have the ability to track brokerperformance based on several criteria.

Members of our external team also include experienced appraisers, attorneys,escrow and title companies, property preservation companies, contractorsand other real estate professionals. Our clients enjoy the personalcommunication with our knowledgeable team, and benefit from all of theservices and expertise provided by our national network of industryprofessionals that has been integrated with the NREOB system.

Our quality assurance program is responsible for qualifying and validating all

With our unique approach, depth of knowledge and national network,NREOB is your true outsource resource.

of our brokers as well as our contractors who must also meet licensing andinsurance requirements and who must follow specific pricing and biddingguidelines for security, preservation, and repair work.

NREOB’s vendor reimbursement program, which verifies and promptlyprocess payments to brokers for asset management related expenses, hast bli h d i ifi t fid ith b k d d h t testablished significant confidence with our brokers and vendors who trust us

to reimbursement them in a timely manner. In turn, they provide us withexceptional service and prompt responses to our requests.

NREOB encourages personal communication, however all propertyinformation is available online 24/ 7 via our Asset Management System. Werely upon our staff’s expertise knowledge and professionalism We arerely upon our staff s expertise, knowledge and professionalism. We areconfident that you will, too.

OUR TECHNOLOGY

By utilizing our experience combined with state‐of‐the‐art technology, our team provides clients with a highly efficient and effective REO process but also continually seeks ways to improve through innovation.

OUR TECHNOLOGY

We maintain a staff of IT professionals dedicated to smooth,uninterrupted service and communications. NREOB isconstantly seeking to improve its capabilities and efficienciesthrough technology

For example, in 2005, we launched a custom, proprietary, web‐baseddatabase to handle our core business processes and to provide clients withseamless access to real‐time property information, values, statuses, reportsand messaging tools. In 2010, our team engaged with a variety of technologyconsultants implementing and developing enhanced security and more

through technology.

consultants implementing and developing enhanced security and moredetailed security protocols. Generally, our clients work hand‐in‐hand withour project managers and database engineers on data integration and areport plan that meets their requirements. Over time, we use analysis of ourdata to uncover trends that often lead to new efficiencies.

A t M t S t (AMS)Asset Management System (AMS)

NREOB has developed a proprietary, Asset Management System. The systemprovides an environment where NREOB, its clients and vendors can view thestatus of properties and submit relevant forms, data and messages for thoseproperties.properties.

AMS provides clients with real‐time access to all of the information on theirproperties, including BPOs, appraisals, repair orders, associated brokers andcontractors, listing information, documents and offer details. In addition, thesystem includes communication tools for asset managers to send and receivemessages with clients and vendors in order to facilitate the sales process.The web‐based system is accessible 24 x 7 by secure login.

NREOB has designed thisapplication to facilitate assetand property management in away that contains cost, reducesproperty listing time andproperty listing time, anddelivers improved servicelevels. Clients have 100%transparency into the status oftheir properties.

OUR TECHNOLOGY

At a high level, the system features:

The system offers a dashboard‐like homepage that is tailoredspecifically to each client, listing all open and recently soldproperties and displaying any messages or alerts pertaining tospecific properties that may require an action or response.

g , y• Online broker assignment of properties.• Easy access to forms and policy information.• Access to electronic copies of important property 

documents.• Event and Status history on property records.• Occupant, Lease and Rent Roll Reporting• Offer Management Tools.• Electronic BPO and appraisal data.• Management of property repair data, security, 

preservation, and maintenance.• Online delivery of values, marketing plans and offers 

to clients.I d th ti biliti

Reports

NREOB has the capability to create any number of regular and customreports, depending upon client requirements. New clients work with our

• In‐depth reporting capabilities.• Task based system that drives pipeline management

reports, depending upon client requirements. New clients work with ourproject manager and database developer to examine and map fields, definereport requirements and determine the regular reports to be delivered on ascheduled basis.

Our asset management team has the capability to run numerous clientreports from a system Dashboard page. Custom client dashboards can becreated to meet specific client requirementscreated to meet specific client requirements.

We have designed our database system to facilitate REO propertymanagement in a way that contains cost, reduces property listing time, anddelivers improved service levels. The AMS provides cutting edge REOproperty management technology without losing the personal service thatNREOB is known for.

The AMS resides on servers owned by and housed at NREOB. The system iswritten in ASP.NET on a .NET framework and is designed for futureenhancements and scalability.

OUR SERVICES

NREOB’s commitment is to provide superior service to our clients and to maintain its record as a top performer in the industry.

PORTFOLIO MANAGEMENT FOR INVESTORS

Managing a real estate portfolio requires a significantamount of time and investment expertise. Allow ourasset management team to optimize your investmentreturns and save you time. We ensure quality results

Residential and Commercial Assets

through focused management strategies and dedicatedresources.

Residential and Commercial Assets

Cash Sale Disposition Strategy 

Contract for Deed Disposition Strategy 

Turn REO properties into rental income

Occupant, Lease and Rent Roll Reporting

Online vendor assignment of properties Online vendor assignment of properties

Includes active network of 20K agents

Easy access to forms and policy information

Access to electronic copies of important property documents

Event and Status history on property records Event and Status history on property records

Offer Management Tools

Electronic BPO and appraisal data

Management of property repair data, security, preservation, and maintenance

Online delivery of values marketing plans and offers to Online delivery of values, marketing plans and offers to clients

In‐depth reporting capabilities

Due diligence on taxes

Task based system that drives pipeline management 

Website:  www.nreob.comPhone:  (781) 849‐0900Email:  info@nreob.com

CONTRACT FOR DEED DISPOSITIONS

Our Contract for Deed (CFD) disposition strategy isparticularly attractive to individual buyers and otherinvestors, who are looking to own a home that is nototherwise available to them. Our typical contract termsinclude an affordable down payment and low monthlyinstallment payment over a term of 20 years and basedon state regulated allowable interest rates. All buyersare required to provide proof of income and a creditreport in order to demonstrate the ability to make thedown payment and the monthly payments

Initial property inspections and securing

down payment and the monthly payments.

Initial property inspections and securing

Refined pricing strategy based on market rents

Online advertising

Toll free access to sales department

Screening and qualification process

Standardized land contracts

Certified down payment funds

Closing coordination

Post‐sale tracking and payment history

Streamlined coordination with national compliantStreamlined coordination with national compliant servicer

All improvements, taxes and insurance are the responsibility of the buyer

Website:  www.nreob.comPhone:  (781) 849‐0900Email:  info@nreob.com

OUR SERVICES

Our expertise includes all aspects of property asset management—cradle to grave—fromevictions and pre‐foreclosure evaluations, to preparing a property for market, to establishingmarketing strategies, to negotiating offers, to managing contracts, to coordinating the closing andfunding.

We approach each property as a unique entity with varying conditions and considerations thatimpact its market value and sale. Throughout the property lifecycle, we maintain transparent andcontinuous communication with our clients and vendors to ensure that best strategies for successare applied. Our goal is to take your asset and maximize the sales price while minimizing theholding costs and timelinesholding costs and timelines.

Our full range of services includes the following:

Pre‐Foreclosure Services• Occupancy Status Reports

• Property Inspections

• Valuations

Asset Recovery• Broker Assignment• Occupancy Status Reports• Property Inspections• Drive‐by Valuations

• Marketing History

• Deed in Lieu

• Credit Risk Analysis

y• Securing & Property Preservation• Monitoring during Redemption, 

Confirmation or Ratification• Affidavit of Abandonment• Cash for Deed

lPost‐Foreclosure Services• Third Party Foreclosure Review

• Legal Review and Certification

• Recommendations for Curative Actions

• Relocation Assistance• Tenant Counseling• Lease Review (PTFA)• Eviction Coordination with 

National Attorney NetworkActions

OUR SERVICES

Rental and Property Management• Maximizing Returns for Investor 

Portfolios

Asset Management System• Secure Online Access• Workflow Management• Electronic Document Library• Streamlined Process • Lease Options

• Tenant Management• Collection of Rents• Property Maintenance• Managing Payment of Taxes and  

Insurance

• Streamlined Process• Quality Control and Compliance• Custom Reporting Tools• Integration with External Systems

Insurance• HOA  Negotiation and Payment 

Processing• Vacant Property Registrations • Mitigating Code Violations

Pre‐Marketing• Preliminary Title Report• Initial Services• Compliance with Local or City 

Ordinancesd• Repairs and Maintenance

• Weekly Property Inspections

Asset Valuation & Marketing 

Offer Management• Offer History Documentation• Negotiations

Strategy• Real Estate Broker Price Opinions• Appraisals• Repair Cost Analysis• Comprehensive Marketing Strategy

P ti M k ti MLS O li

• Client directed authority matrix• Offer Approval and Acceptance as 

directed by Client/Investor• Contract Review and Execution

• Proactive Marketing – MLS, Online & Local Ads

• Monthly Marketing Reports• Housing Initiative with Local 

Organizations• Alternative Liquidation

Closing and Title Services• Title Procurement and Resolution• Closing Coordination• HUD‐1 Review • Client directed POA to streamlineAlternative Liquidation

• Auction• Bulk• Pool Sales

• Client directed POA to streamline process

• Electronic Funding and Reconciliation

AFFILIATED SERVICES

Our affiliated partner companies further diversify and compliment the core services that we provide the default industry.

AFFILIATED SERVICES

An affiliated company of NREOB, Safe Harbor Field Services(SHFS) has provided professional property preservationservices to national mortgage services, asset managementcompanies, and individual brokers since its inception in 2007.SHFS specializes in the inspection, securing, trash out,cleaning, repair, preservation and maintenance of default andREO properties

Property Preservation ServicesINITIAL SERVICES

• Property Inspections, Reports & Photosk / kb

REO properties.

• Rekey/Lockbox• Secure• Board Up

CLEANING & PRESERVATION• Trash Out (interior & exterior)• Vehicle RemovalH d R l• Hazard Removal

• Janitorial Services• Pump Out

YARD CARE• Lawn Maintenance• Tree Services• Snow Removal• Snow Removal• Pool/Spa Drainage & Securing

WINTERIZATIONS

• Heating Systems• Pipes/Plumbing Repairs• Sprinklers, Pools & Spas

REPAIRS & IMPROVEMENTSREPAIRS & IMPROVEMENTS

• Demolition Services• Mold Remediation• Complete Repairs/Rehabs• Carpentry, Flooring & Painting• Emergency Services/Vandalism

PROPERTY MANAGEMENT SOFTWARE Safe HarborPROPERTY MANAGEMENT SOFTWARE

• Routing & Scheduling• Work Order History• Inventory Management• Contractor Registration & Certification

Safe Harbor Field Services

AFFILIATED SERVICES

SHFS works in partnership and collaboration with its clientsand is committed to protecting the physical integrity of theirclients’ assets to maximize value as well as to minimize anyphysical depreciation; clients are kept informed of potentialissues in order to avoid violations and unnecessaryexpenditures. SHFS is able to provide any preservation, repairor maintenance services requiredor maintenance services required.

. CONTRACTOR REGISTRATION PROGRAM

As part of the SHFS registration program, new contractors must complete a comprehensive registration package. This package ensures that SHFS obtain p g p g p gall vital contact information as well as their general liability insurance, E&O insurance, all applicable licenses and referrals. The contractor must provide a list of their skill sets and services, along with their coverage area by county.

BID REVIEWWhen a contractor submits a bid, it is initially reviewed for accuracy by the property preservation specialist assigned to the property. If the bid seems high, the bid is escalated our in‐house general contractor for review.  Often, second or even third bids are ordered for comparison purposes. All bids submitted to the client for approval include photo documentation. 

CONTRACTOR MONITORING & SCORINGSHFS monitors contractor performance and any problems on an ongoing basis for potential violation and review of work standards.

CONTRACTOR WORK REVIEWOn a random and rotating basis, contractor work is also reviewed for g ,performance by our vendor coordinator and/or managers. Criteria include:

• Time to accept the work order• Time to complete the work order• Accuracy and quality of before, during and after photos• Completeness of work according to scope• Time to invoice submission Safe Harbor• Communication

Safe Harbor Field Services

VISIT OUR WEBSITE

RISK MANAGEMENT

Nationwide REO Brokers has an aggressive and proactive risk management  approach. We fully believe in protecting our clients and ourselves from any potential exposure and liability.

RISK MANAGEMENT

NREOB has a proactive approach to risk management in botha transactional and property management context. Weoperate within a secure, Class A office building, and have acomprehensive risk management program to ensure ourclients are protected. This includes our facilities, businesscontinuity plans, network operations, information securitycontrols quality controls and insurance

Our operations are carefully managed and guided with the assistance of legalcounsel and professional accounting services. We are experienced in dealingwith the risks associated with REO management and liquidation and havedeveloped the means and methods to handle problems and disputes bothl d ll

controls, quality controls and insurance.

large and small.

Facilities

NREOB’s principal office at 25 Braintree Hill Office Park in Braintree,Massachusetts, is located on the fourth floor of a secure, modern brickbuilding on elevated land very close to an interstate highway The office suitebuilding on elevated land very close to an interstate highway. The office suiteis a fully furnished, modern single office suite of approximately 17,000 squarefeet.

Our workspace includes the latest network systems and technology, with aseparate computer and telecommunications room that is secured at all timesby an automatic locking system. Our servers are mounted on industrial grade

Business Continuity 

by an automatic locking system. Our servers are mounted on industrial gradestorage racks, bolted to the main frame of the building. Video surveillance iscaptured at all entrances and exits and the telecom room entryway. Backuppower supply is functioning at all times in the event of a power outage.

Like most firms in the financial services industry, NREOB relies heavily oninformation technology, the internet and telecommunications to conduct itsbusiness.

To continuously serve our clients, NREOB has set in place policies andprocedures to mitigate risks associated with any potential disruption ofoperations resulting from a minor malfunction to a major catastrophe. Wehave prepared a comprehensive Business Continuity Plans that detail thepotential risks that may interrupt business, and how Nationwide is able toaddress them.

RISK MANAGEMENT

NREOB’s electronic data resides on servers at two locations.File servers are onsite within our office, and the primarydatabase servers are located at a secure facility operated by

Network Operations

This configuration provides NREOB with geographic diversity and redundancyfor the purposes of business continuity. This remote network is protected by afirewall, linked to our main office via a high speed point‐to‐point network andis configured to replicate the data at the principal office. Access Northeast isl NREOB’ i I t t S i P id I dditi h l

Access Northeast in Marlborough, Massachusetts.

also NREOB’s primary Internet Service Provider. In addition, we have alsosecured an office in the nearby town of Weymouth, Massachusetts, withadequate office facilities, computers, telephone and Internet connections toserve as a hot site in the event that the Braintree facility is unavailable.

Information Security 

In addition, as an outsourcer, we have implemented a systematic plan ofcontrols and mechanisms that guard against unauthorized use of non‐publicinformation residing on our computer network. This plan is detailed in ourSecurity Policy document. NREOB has established a Security ProgramCommittee, responsible for the review and oversight of these policies; as wellas identify internal and external risks to security, confidentiality and theas identify internal and external risks to security, confidentiality and theintegrity of system records.

Quality Controls

NREOB further manages risk through intensive quality control measures TheNREOB further manages risk through intensive quality control measures. TheQuality Assurance Policy outlines our internal audit process to ensure thehighest quality and compliance, while supporting corporate initiatives.Internal audits are also focused to ensure data entry accuracy andprogressive business logic. Through its highly efficient communicationsnetwork and transparent database, NREOB is able to provide a level ofoversight and direction that has resulted in a zero claim rate since theoversight and direction that has resulted in a zero claim rate since theinception of its operation.

RISK MANAGEMENT

Insurance

Nationwide has Transactional Errors and OmissionsInsurance coverage as well as General Liability coverageextending to all aspects of risk associated with any duties,responsibilities or obligations of NREOB in regards to anyproperty assigned to us In addition we maintain aggregate

Second, NREOB demands documentation of adequate insurance from all ourvendors. Vendors are required to provide proof of insurance in order toqualify for provision of service to Nationwide and its clients. Vendors arealso required to execute Indemnification and Hold Harmless agreements as

property assigned to us. In addition, we maintain aggregateinsurance liability coverage of up to $25 million.

also required to execute Indemnification and Hold Harmless agreements, aswell as to provide copies of all current licenses, references and otherdocumentation.

EXECUTIVE BIOGRAPHIES

Nationwide REO Brokers is an organization of people that brings a depth of combined knowledge, experience, skills and resources.

EXECUTIVE BIOS

NICHOLAS PETROCELLI

Nationwide REO Brokers, Inc. was founded by Nick Petrocelli in 1997 and was later incorporated in 2002 Nick brings over 25 years experience in business

President

later incorporated in 2002.  Nick brings over 25 years experience in business and real estate.  His overall vision and strategy has allowed the company to position itself to provide its clients with the highest quality of REO asset disposition possible.  He has developed a steady client base and has established relationships with prominent companies such as Washington Mutual, Old Republic, Colonial, Aegis Mortgage, Fannie Mae, Freddie Mac, Wilshire Credit, GMAC, Bay Bank, First Union Bank, Ocwen Loan Servicing, KeyWilshire Credit, GMAC, Bay Bank, First Union Bank, Ocwen Loan Servicing, Key Bank and many others.  Nick is currently a member of MBA, REOMAC, and National Association of Realtors.  

SANDY BRANCODi t f S l

Sandy joined Nationwide as the Director of Sales in 2000.  She has worked in the REO industry for over twelve years and has 5 years prior experience in the banking and property management industry.  Sandy currently leads Nationwide’s REO sales teams and its high profile portfolios.   In addition, she is 

Director of Sales

g p pthe partner liaison with our closing and title attorney firms. Her focus during the last eleven years has been to effectively apply client requirements and directives; while working closely with the technology development team to create innovative solutions for the company’s overall REO needs.  Recently, Sandy teamed up with operations and configured the Rental and Property Management  system requirements in advance of industry needs.  In addition, Sandy is an active member of REOMAC and National Association of Realtors.

JASON E COHN ESQ

EXECUTIVE BIOS

JASON E. COHN, ESQ.

Jason has served as legal counsel to Nationwide virtually since its founding in2002. As Nationwide has grown, this role has taken on morei ifi P tl J i i l d i li t ll h f th

General Counsel

significance. Presently, Jason is involved in counseling to all phases of thebusiness including risk management, corporate governance, litigation control,employment, contract negotiation, and business development. Jason’sbackground includes more than a decade of experience in the practice of civillitigation and in successfully representing and counseling clients in resolving awide variety of problems and disputes. In his role as general counsel, Jasonserves as both counsel and adviser Jason has had experience in negotiatingserves as both counsel and adviser. Jason has had experience in negotiatingcontracts and deals both large and small and in representing Nationwide’sinterests throughout its development. His prior litigation experience includesthe trial of cases to both judge and jury and the resolution of hundreds ofothers—whether through mediation, arbitration or otherwise. Jason is alsolicensed by the Commonwealth of Massachusetts as an Insurance Adviser andhe brings with him his extensive experience working in and around theg p ginsurance industry. Jason was educated at Tufts University and the NewEngland School of Law from which he graduated magna cum laude.

LINDA N. EDELHEIT, ESQ. 

Linda started working with Nationwide REO Brokers, Inc., in 1995, as part ofthe REO team at Shapiro & Kreisman, in Framingham, Massachusetts. Duringher tenure with Shapiro & Kreisman, she worked to expand the REOrepresentation from a local practice to a national practice. In 2000, Linda

Closing Attorney & Title Manager

joined a mid‐sized Boston law firm as Managing REO Attorney, where she wasresponsible for managing a closing team of twenty‐five, including attorneys,paralegals and law clerks. In February, 2008, Linda established the law firm ofEdelheit & Associates, P.C.; where in partnership with Nationwide REO Brokers,she has continued to coordinate closings and cultivate national REO businessrelationships. Linda attended the University of Rochester, Rochester, New

k h h d d h l l h fYork, where she graduated with a B.S. in Political Science in 1984. Thereafter,she graduated, cum laude, in 1987 from the New England School of Law,Boston, Massachusetts. She was admitted to the Massachusetts Bar in 1987and has been an active member for twenty‐three years.

NEIL KIMBALL

EXECUTIVE BIOS

NEIL KIMBALL

Neil joined Nationwide in 2008 and brings over 28 years of experience in Finance and Accounting. Throughout his career, Neil has specialized in the d l f i fi i l d i f i f b f

Chief Financial Officer

development of accounting, financial and information systems for a number of growing manufacturing companies. He has also previously served as the Treasurer and Director of Finance at Sage Laboratories, the CFO and Vice President of Finance at Back Saver Products Company.  Neil began his career in Public Accounting in Boston, MA and currently holds a BS degree in Accountancy, with highest honors, from Bentley College.

WILLIAM CATANIADi t f I f ti T h l

Bill joined Nationwide as Director of Information Technology in May of 2010.  His key responsibility is the coordination of IT services and deliverables for Nationwide’s clients.  Prior to joining Nationwide, Bill served as the Chief Information Officer for the Secretary of the Commonwealth (MA) beginning in 

Director of Information Technology

y ( ) g gMay 2007. During his tenure with the Commonwealth he established the Technology policies for the Secretary’s Office and associated Registry of Deeds Offices. Bill also served as an advisor to the Commonwealth’s Information Technology Advisory Board which is responsible for allocating funding to technology projects and initiatives for the Commonwealth’s Executive and Constitutional Offices. Bill’s prior experience includes five (5) years as Chief Information Officer for the Massachusetts Turnpike.

EXECUTIVE BIOS

ROBERT ROCHEROBERT ROCHE

Bob joined Nationwide in 2007 and currently manages the operations of Nationwide’s Tampa, Florida office. He brings over 35 years experience in the l di d d f lt i d t B b d H h ld Fi C ti

Client Development & Branch Manager

lending and default industry.  Bob managed Household Finance Corporation  (HFC) offices in the Boston area, and later held executive positions including VP of Mortgage Collections, the division responsible for loss mitigation, default and REO inventories; and State Compliance Manager responsible for direct contact with several state and government agencies.  For the next five years, Bob was the Director of REO at Ocwen Financial Services in West Palm Beach, Florida When HSBC acquired HFC Bob was recruited as the District CollectionFlorida.  When HSBC acquired HFC, Bob was recruited as the District Collection Manager, leading  nine collection branches including  Cleveland, Pittsburg, Hattiesburg , El Paso , Houston and Los Angeles.  And then within the Beneficial Finance Division of HSBC , he served as Division Manager for Bankruptcy Services.  Bob also provided consulting services with Clayton Group and Cerberus Capital Management . At Cerberus he took part in the due diligence on portfolio and company purchases and managed the disposal of Aegis 

HEATHER PRESTON

p p y p g p gMortgages REO inventory before the company was closed. 

Heather joined Nationwide as the Director of Operations in 2007 after seven years in a similar role at Asset One Marketing Group in Denver, Colorado. Heather is instrumental in overseeing the facilities and office functions i l di REO ti d t d li i d d

Director of Operations

including REO operations, vendor management and policies and procedures. She currently leads the Broker Connect Training Program, as well as our social media channels. She has an extensive background in REO workflow analysis, property expense management, reporting services, and client billing services. In addition, she has overseen the integration, conversion, and training of multiple database systems; including MAS 500 accounting software, Invoice Management and Equator (REOTrans) Platforms Heather attended theManagement and Equator (REOTrans) Platforms. Heather attended the University of Colorado, and holds a certification in MAS 90/Sage Software.  In addition, she is an active member of REOMAC and IREM organizations.

BARBARA MANCOVSKY

EXECUTIVE BIOS

BARBARA MANCOVSKY

Barbara joined Nationwide in 2004 and brings over 18 years of real estate experience, ranging from commercial property management, 

i iti /di iti d t t t id ti l l d i

Division Manager

acquisitions/dispositions and asset management to residential sales and since 2004, REO asset management. Previously with Trammell Crow Company and later, MGI Properties, Barbara also owned and operated a real estate firm for several years before joining Nationwide REO Brokers.  Her principal objective the last two years has been leading a sales team focused on one of our keystone clients.  In addition, she collaborated with the information technology team to successfully integrate with this client’s CLM and synchrony datateam to successfully integrate with this client s CLM and synchrony data exchange systems.

JASON CLARKEi i i

Jason joined Nationwide in 2006 and brings with him over 11 years of previous experience in the mortgage industry as both a Loan Officer and an Asset Manager. He has previously served as an Asset Manager with AMC Mortgage Services in Chicago, IL. He has also worked as an Asset Manager with Fairbanks

Division Manager

Services in Chicago, IL.  He has also worked as an Asset Manager with Fairbanks and as an REO realtor in Chicago and Milwaukee over the course of six years.  His expertise has been instrumental as the lead of our Property Inspection Program, wherein inspections are conducted in concentrated markets and the level of service provided by our local vendors is evaluated.

MARIANNE PETROCELLI

EXECUTIVE BIOS

MARIANNE PETROCELLI

Marianne joined Nationwide in 2008.  She brings over 27 years experience in the retail apparel and customer service industry. Prior to Nationwide she served for six years at Talbots, Inc. as Customer Service Manager and for two 

Eviction & Post Foreclosure Manager

y , gyears as Store Operations Manager.  Marianne is responsible for providing direction and supervision of the REO Support Team which provides support to the REO Asset Managers.  She oversees inventory acquisitions and initial file set up, as well as redemption, confirmation and ratification properties.  Her team is also experienced and knowledgeable on the Protecting Tenants at Foreclosure Act and state regulated eviction laws; and has developed a preferred network of eviction attorneys to better serve our client needs.   Our location in the Northeast has provided her team with the hands on experience necessary to expertly handle evictions and post foreclosure matters.  Her team also interacts with brokers, property preservation companies, and other business partners. Marianne is also a member of the IREM organization.

MICHAEL CAROR ti S i M

Michael joined Nationwide in 2009 as a Portfolio Manager. He brings with him 15 years management experience, eight years of which are banking specific. He has held positions in mortgage origination, mortgage servicing, collections, foreclosure and default servicing (specializing in GSE default servicing), loss 

Reporting Services Manager

g ( p g g)mitigation, REO sales and mortgage default audit for internal, OTS and OCC compliance. Prior to his service with Nationwide REO Brokers, Mr. Caro has held a number of consulting, management, reporting and marketing positions with Citibank, Washington Mutual, JP Morgan Chase & Co., Option One Mortgage, H&R Block Mortgage, and LPS Default Solutions. 

NEXT STEPS

Nationwide REO Brokers, Inc. is interested in advancing discussions with your company Whether it is thediscussions with your company. Whether it is  the consideration of a strategic partnership between our organizations, providing services directly or something more, NREOB would be pleased and honored to be involved in such discussions. 

At your convenience, please feel free to contact us for any follow‐up information or further details. We look forward to your interest and response.

For further information, please contact:

Nick Petrocelli President /CEODirect:  (781) 348‐7000Email: Nick.Petrocelli@nreob.com

B b R hBob RocheClient DevelopmentDirect:  (781) 348‐7071Email: Bob.Roche@nreob.com