office 365 - unb · what is office 365? •office online web apps •accessible anywhere with...
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Office 365Faculty & Staff
Migration: June 26th – 30th, 2017
What is Office 365?
Office Online
OneDriveSkype forBusiness
Outlook Web App
What is Office 365?
Outlook Web App
Skype forBusiness
• Updates existing OWA
• No change to desktop Skype for Business
• Skype for Business now also available through OWA
What is Office 365?
• Office Online web apps
• Accessible anywhere with Internet access
• Will not affect or change your desktop MS Office software
Office Online
What is Office 365?
• OneDrive• Cloud storage
• Accessible anywhere with an Internet connection
OneDrive
Benefits of O365
• 5 TB of storage space through OneDrive
• Increase in your email quota to 100 GB
• Works on all platforms
• Accessible anywhere through an Internet browser
• Access to O365 features like Office Online
When will this happen?
• June 26th – 30th, 2017
• Migration will begin overnight and run continuously until completed
What should you expect?
• Email may be briefly unavailable (up to 15 minutes)
• You may experience a pop-up window or page reload if you have Outlook or OWA open during your migration
• No email or calendar items will be lost during the move
• Any new email and calendar items sent during the move will be queued and delivered once the move is complete
What should you expect?
• If you have delegate access to other email addresses, calendars, etc., there may be a delay between when each account moves• Your access will return automatically once all accounts have
been migrated• Accounts can be accessed directly through OWA (you will
need the password for each account)unbmail.unb.ca/owa
If you have any issues, please phone the Service Desk (formerly the Help Desk):
Fredericton: (506) 453-5199Saint John: (506) 648-5555
VoIP Voicemail
• Disregard the email from Exchange Unified Messaging
• You will still be able to receive and listen to voicemail through your email
Outlook Client - Windows
• Restart your computer:
• Re-enter your UNB credentials (include @unb.ca):
Outlook Client - Mac
• Check the checkbox and allow:
• You will need to remove
and re-add your UNB
account (instructions
are available on our
O365 website)
Outlook Client
• You may need to enter your credentials more than once (select “Remember my credentials”)
• If Outlook does not accept your credentials, restart Outlook
• Reset your personal settings (customized options and ribbons)
• The Outlook client should function the same way as before and all your folders, mail, and calendar items should be where you left them
Outlook Web App (OWA)
• To access OWA for the first time following your migration:
• Log into your myUNB Portal and click the email link
• This is necessary as the web address (URL) for OWA has changed.
• It may take up to 30 minutes for the OWA email link to update:
• Update your bookmarks
• Set your language and time zone
Outlook Web App (OWA)
• OWA Before Migration:
Outlook Web App (OWA)
• OWA After Migration:
Outlook Web App (OWA)
• The “Focused Inbox” separates your inbox into two tabs:• Focused – which contains emails from the people and
organizations you interact with most often • Other – which contains emails you read less often (ex.
newsletters)
• This feature can be “fine-tuned” using “Move to Focused” and “Move to Other” options, or can be turned off altogether
Resource:
https://support.office.com/en-us/article/Focused-Inbox-for-Outlook-f445ad7f-02f4-4294-a82e-71d8964e3978
Outlook Web App (OWA)
• Locate your folders under ‘More’ – this will stay expanded in the future:
Outlook Web App (OWA)
• Reset your preferences, using the ‘gear’ button:
• Open the ‘waffle’ to explore O365:
Junk Mail• O365 environment has different rules for catching spam –
so you may find legitimate emails go to your junk folder
• “Train” O365 by marking emails as “Not Junk”
• The default setting in O365 is for messages in this folder to automatically delete after 30 days
• Check your
• Junk Mail
• folder regularly!
Mail Restores
• Mail restores are now done directly in your own mailbox
• Within 30 days, deleted emails can be retrieved using the “Recover Deleted Items From Server” button in Outlook or the “Recover deleted items” option in OWA
Mobile Devices
• Experience will vary by device:• Some automatically switch to O365 (email/
calendar un-interrupted)
• You may need to delete and re-add your account profile
• Step-by-step instructions for both Apple devices and Android devices will be available
Tips for before the migration…
1. Make sure your copy of MS Office is fully updated
2. If you are a OneNote user, save a copy of your notebooks and pages to your computer
3. If you use the OneNote or Office apps on your tablet or phone, contact the Service Desk before you migrate
Tips for after the migration…
1. Check your junk mail folder regularly
2. Consider adding any important senders to your safe sender list
3. Remember that this will affect all devices connected to your UNB account – review our support documentation for mobile devices
For more information…
• Migration webpage:
go.unb.ca/o365
Questions?
