office etiquette
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Office Etiquette
24-June-2013By : Chandan Varma
[email protected] (Associate Consultant)
Jade Global © 2013
• Etiquette helps us to stand apart from the crowd and leave an everlasting impression. Etiquette of an individual speaks a lot about his family background and upbringing.
• It is essential for an individual to behave in a socially responsible way.• An individual must behave in an appropriate manner to find a place in the society. There are
certain manners which are expected out of a professional. One needs to be mature and sensible enough for others to respect him. No one ever likes to speak to an individual who does not know how to behave sensibly.
• Office etiquette is something that helps smooth the wheels of daily interaction within the office.
• Office etiquette is the key deciding factor in how your colleagues will respond to you and come to your rescue when you need help. The manner in which you conduct yourself within the office environment among people who effectively become your "second family" will determine how you're viewed and the ease with which you will be supported by others around you.
Office Etiquette
• Be punctual• Understand the point of office etiquette• Dress appropriately• Stay away from gossip• Ask before borrowing• Always say please and thank you• Don't consistently interrupt people• Refrain from being loud• Be sensitive to others’ need for privacy• Keep your work area tidy
Important Steps
• Always identify yourself at the beginning of all calls• Be sensitive to the tone of your voice• Think through exactly what you plan to say and discuss BEFORE you place a call• Do not allow interruptions to occur during conversations• Especially when leaving messages, speak clearly and slowly• Always speak into the telephone receiver with an even and low tone of voice• Do not allow yourself to be distracted by other activities while speaking on the
telephone
Telephone Etiquette
• Share the credit• Keep your ring tone under control• Keep the office clean• Don't be loud• Don't eat smelly food• Don't take personal calls at your desk• Don't play with your hair during a meeting• Don't play game • Don't watch movie• Don’t open irrelevant sites and video
DO’s & DON’T
Thank you