online newsletter - april 15

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APRIL 2015 Edion 15 ONLINE NEWS HAZARD Reports and CSA solutions QLD -'milk spill. 1 bottle of milk emptied itself over the floor of truck making the floor is very slippery. 'CSA Borrowed a bucket from a customer and removed the excess milk from pan with water and a brush. CSA cleaned the back of the pan with a sanitiser after his shift. The floor was still slippery so CSA took extra time when moving around in the back of the pan. QLD– CSA making a delivery noticed before entering the property there were 2 dogs. He asked the lady if she could restrain the dogs. The customer was not happy with my request. CSA advised the customer that this was our company policy and contacted customer service. The customer eventually restrained the dogs so the deliv- ery could be made without incident. QLD -Lots of oil and grease on the floor right next to where drivers have to walk as they get out of the truck's cab. Floor dirty and slippery in the area - someone could get hurt. Lots of footsteps on the oil which means people have already walked over it. QLD -Health hazard. 'Castletown shopping centre kings road Scanning totes when I noticed a strong stench from a tote that was 2 metres away. 'Swapped tote with one that wasn't as dirty and notified Woolworth staff. 'NT - CSA asked a customer for Photo Id because he was looking underage even though he was saying that he is 18+ .CSA asked him again for photo id so I could hand over the Carton of Beer legally . He said his wife wasn’t home and she has his wallet .CSA notified customer Service who spoke to the customer. The CSA heard the customer slam his front door and the glass broke. It was so loud. SA- Delivering into car driveway, automatic gate track was quite high. Trolley wheels got caught and almost tipped the totes off the trolley .I turned the trolley around and pulled it over the track instead of pushing it. VIC- Whilst CSA was loading .He went to pick up a tote and found it was broken at the handle which made it very sharp and was hard to carry. The driver stopped and had the store replace the tote and advised the store that they should remove it from the cycle. (Refer Photo) Report all Hazards and near misses using the Joorm link………. Blameworthy MVI’s March 2015 State Total Blame NSW 5 5 QLD 6 4 VIC 3 2 Online Reporng March 2015 State Hazard Near miss INJURY FAI MVI MTI LTI Total NSW 22 3 5 1 31 QLD 10 2 1 6 1 20 NT 6 1 3 10 SA 12 1 13 VIC 8 1 9 ACT 3 3 Total 61 8 1 0 14 1 1 86 Linfox Single Page Link — hp://goo.gl/i4xZ2q

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Page 1: Online Newsletter - April 15

APRIL 2015

Edition 15

ONLINE NEWS

HAZARD Reports and CSA solutions

QLD -'milk spill. 1 bottle of milk emptied itself over the floor of truck making the floor is very slippery.

'CSA Borrowed a bucket from a customer and removed the excess milk from pan with water and a brush. CSA cleaned the back of the pan with a sanitiser after his shift. The floor was still slippery so CSA took extra time when moving around in the back of the pan.

QLD– CSA making a delivery noticed before entering the property there were 2 dogs. He asked the lady if she could restrain the dogs. The customer was not happy with my request. CSA advised the customer that this was our company policy and contacted customer service. The customer eventually restrained the dogs so the deliv-ery could be made without incident.

QLD -Lots of oil and grease on the floor right next to where drivers have to walk as they get out of the truck's cab. Floor dirty and slippery in the area - someone could get hurt. Lots of footsteps on the oil which means people have already walked over it.

QLD -Health hazard. 'Castletown shopping centre kings road Scanning totes when I noticed a strong stench from a tote that was 2 metres away. 'Swapped tote with one that wasn't as dirty and notified Woolworth staff.

'NT - CSA asked a customer for Photo Id because he was looking underage even though he was saying that he is 18+ .CSA asked him again for photo id so I could hand over the Carton of Beer legally . He said his wife wasn’t home and she has his wallet .CSA notified customer Service who spoke to the customer. The CSA heard the customer slam his front door and the glass broke. It was so loud.

SA- Delivering into car driveway, automatic gate track was quite high. Trolley wheels got caught and almost tipped the totes off the trolley .I turned the trolley around and pulled it over the track instead of pushing it.

VIC- Whilst CSA was loading .He went to pick up a tote and found it was broken at the handle which made it very sharp and was hard to carry. The driver stopped and had the store replace the tote and advised the store that they should remove it from the cycle. (Refer Photo)

Report all Hazards and near misses using the Jotform link……….

Blameworthy MVI’s

March 2015

State Total Blame

NSW 5 5

QLD 6 4

VIC 3 2

Online Reporting March 2015

State Hazard Near miss INJURY FAI MVI MTI LTI Total

NSW 22 3 5 1 31

QLD 10 2 1 6 1 20

NT 6 1 3 10

SA 12 1 13

VIC 8 1 9

ACT 3 3

Total 61 8 1 0 14 1 1 86

Linfox Single Page Link — http://goo.gl/i4xZ2q

Page 2: Online Newsletter - April 15

PHOTOS WANTED– Send hazard, near miss and incident photos to your supervisors via the JOTFORM link.

Reporting and finding information has never been easier using the Linfox single page link.

Download the APP today. If you don’t know how, ask your Supervisor.

Page 3: Online Newsletter - April 15

IDENTIFYING HAZARDS. Over a third of all major workplace injuries reported each year are caused as a re-sult of a slip or trip. They are the single most common cause of injuries at work. Slips and trips are one of the most frequent causes of non-fatal major injuries in both manufacturing and service industries and account for more than half of all re-ported injuries to members of the public.

States like rushing, frustration, fatigue and complacency lead to unintentional, risk-increasing errors like eyes and mind not on task, being in or moving into the line-of-fire or losing your balance, traction or grip

.

Job safety checks: Being aware of the tasks involved in a particular duty or job will help to pinpoint any potential work hazards. You should assess the daily tasks carried out as part of your daily routine and assess each step for possible hazards.

Here’s some tips.

If you see a dog sign on the gate. There is a high possibility the customer owns a dog. Long grass can camouflage trip hazards such as uneven surfaces.

Be vigilant at all times and if in doubt contact your Supervisor.

AVOIDABLE MOTOR VEHICLE INCIDENTS

QLD 6/3/2015 CSA was exiting rural customer’s driveway. Front left tyre of WOW vehicle connected with a power box coming out of the ground (see photos). Minimal damage to power box. No damage to WOW vehicle. VIC 13/3/2015 CSA reported that he was in a car park where he was trying to reverse out of the parking spot. As he turned to direct the truck rear he failed to notice a bollard on his LHS. The vehicle made contact with the bollard on the passenger door. NSW 10/3/2015 Driver was delivering to an aged care facility which was spread over a few acres in Sawtell. Driver was travelling slowly looking for the unit he was delivering to when a car behind him kept hassling him tooting the horn as he wanted to get passed. Driver moved over slightly to the left to let him pass. In the process scratched the side of the pan on the corner of one of the unit blocks guttering. Damage to pan and gutter. Subcontractor has organised for repairs to the truck and the gutter of the unit. NSW 18/3/2015 CSA was leaving a delivery inside a car park when he has reversed into a parked car in the space behind him. NSW 31/3/2015 Driver was driving forward trying to park his truck, whilst he was looking for the customers house number. Driver hit a tree branch the overhung the road with the top left hand side of Pantech causing minor damage.

Page 4: Online Newsletter - April 15

Immunise yourself against Tetanus today! Tetanus is a severe disease that can result in serious illness and death. Tetanus vaccina-

tion protects against the disease

What is tetanus

What are the symptoms?

Early symptoms of tetanus include:

Painful muscle spasms that begin in the jaw (lock jaw), Stiff neck, shoulder and back mus-cles, Difficulty swallowing, Violent generalized muscle spasms, Convulsions, Breathing diffi-culties, A person may have a fever and sometimes develop abnormal heart rhythms. Com-plications include pneumonia, broken bones (from the muscle spasms), respiratory failure and cardiac arrest.

How is it spread?

The disease usually occurs after an incubation period of 3 to 21 days (range one day to sev-eral months).

Clostridium tetani bacteria are found in dust and animal faeces. Infection may occur after minor injury (sometimes unnoticed punctures to the skin that are contaminated with soil, dust or manure) or after major injuries such as open fractures, dirty or deep penetrating wounds, and burns. Tetanus is not passed on from one person to another.

Who is at risk?

In Australia, tetanus mostly occurs in older adults who were not adequately immunised.

How is it prevented?

Immunisation protects against tetanus. Tetanus vaccine is given at 2, 4 and 6 months of age, with boosting doses at 4 years, between 15 to 17 years, and at 50 years of age.

Adults who haven't had a booster in the last ten years should get one when they turn 50.

Individuals who received a primary course of 3 doses as adults, should receive booster dos-es 10 and 20 years after the primary course.

Adults who have sustained tetanus prone wounds (e.g. open fractures, deep penetrating wounds, contaminated wounds or burns) should disinfect the wound and seek medical at-tention and receive a boosting dose of tetanus vaccine if more than 5 years have elapsed since their last dose.

If there is doubt about prior vaccination history, tetanus toxoid should be given.

How is it diagnosed?

Tetanus (sometimes called lock-jaw) is a disease caused by the bacteria Clostridium tetani. Toxin made by the bacteria attacks a person's nervous system. Although the disease is fairly uncommon now, it can be fatal.

A doctor can diagnose tetanus from the symptoms, and an examination.